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21 – 30 of over 1000
Article
Publication date: 14 December 2023

Ali Al Owad, Neeraj Yadav, Vimal Kumar, Vikas Swarnakar, K. Jayakrishna, Salah Haridy and Vishwas Yadav

Lean Six Sigma (LSS) implementation follows a structured approach called define-measure-analyze-improve-control (DMAIC). Earlier research about its application in emergency…

Abstract

Purpose

Lean Six Sigma (LSS) implementation follows a structured approach called define-measure-analyze-improve-control (DMAIC). Earlier research about its application in emergency healthcare services shows that it requires organizational transformation, which many healthcare setups find difficult. The Kotter change management model facilitates organizational transformation but has not been attempted in LSS settings till now. This study aims to integrate the LSS framework with the Kotter change management model to come up with an integrated framework that will facilitate LSS deployment in emergency health services.

Design/methodology/approach

Two-stage Delphi method was conducted by using a literature review. First, the success factors and barriers of LSS are investigated, especially from an emergency healthcare point of view. The features and benefits of Kotter's change management models are then reviewed. Subsequently, they are integrated to form a framework specific to LSS deployment in an emergency healthcare set-up. The elements of this framework are analyzed using expert opinion ratings. A new framework for LSS deployment in emergency healthcare has been developed, which can prevent failures due to challenges faced by organizations in overcoming resistance to changes.

Findings

The eight steps of the Kotter model such as establishing a sense of urgency, forming a powerful guiding coalition, creating a vision, communicating the vision, empowering others to act on the vision, planning for and creating short-term wins, consolidating improvements and producing still more change, institutionalizing new approaches are derived from the eight common errors that managers make while implementing change in the institution. The study integrated LSS principles and Kotter’s change management model to apply in emergency care units in order to reduce waste and raise the level of service quality provided by healthcare companies.

Research limitations/implications

The present study could contribute knowledge to the literature by providing a framework to integrate lean management and Kotter's change management model for the emergency care unit of the healthcare organization. This framework guides decision-makers and organizations as proper strategies are required for applying lean management practices in any system.

Originality/value

The proposed framework is unique and no other study has prescribed any integrated framework for LSS implementation in emergency healthcare that overcomes resistance to change.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 1 September 1991

Simon A. Harris and Alan Swinbank

As a result of a badly conceived farm policy the bulkof the EC′s dried grape crop of 1981/82 was soldinto intervention. Minimum import prices (MIPs)were introduced, throwing the…

Abstract

As a result of a badly conceived farm policy the bulk of the EC′s dried grape crop of 1981/82 was sold into intervention. Minimum import prices (MIPs) were introduced, throwing the import trade into confusion, and distorting the market for dried grapes. MIPs meant that the competitive advantage of low cost suppliers was lost, and the importer′s traditional skills of buying cheap were thwarted. Failure to distinguish between types of product, quality and presentation, led to further difficulties. Even marginal failure to respect the MIP led to the application of substantial countervailing charges. In February 1988 a ruling of the European Court gave some relief to the beleaguered trade.

Details

British Food Journal, vol. 93 no. 9
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 1 February 1999

Brian H. Kleiner

Devotes the entire journal issue to managing human behaviour in US industries, with examples drawn from the airline industry, trading industry, publishing industry, metal products…

18281

Abstract

Devotes the entire journal issue to managing human behaviour in US industries, with examples drawn from the airline industry, trading industry, publishing industry, metal products industry, motor vehicle and parts industry, information technology industry, food industry, the airline industry in a turbulent environment, the automotive sales industry, and specialist retailing industry. Outlines the main features of each industry and the environment in which it is operating. Provides examples, insights and quotes from Chief Executive Officers, managers and employees on their organization’s recipe for success. Mentions the effect technology has had in some industries. Talks about skilled and semi‐skilled workers, worker empowerment and the formation of teams. Addresses also the issue of change and the training that is required to deal with it in different industry sectors. Discusses remuneration packages and incentives offered to motivate employees. Notes the importance of customers in the face of increased competition. Extracts from each industry sector the various human resource practices that companies employ to manage their employees effectively ‐ revealing that there is a wide diversity in approach and what is right for one industry sector would not work in another. Offers some advice for managers, but, overall, fails to summarize what constitutes effective means of managing human behaviour.

Details

Management Research News, vol. 22 no. 2/3
Type: Research Article
ISSN: 0140-9174

Keywords

Article
Publication date: 1 April 1992

Flavio Bonifacio

This paper describes the availability of databases held on DIALOG, ESA‐IRS and DATA‐STAR. In Section 2 particular attention will be paid to database overlap between hosts. Section…

Abstract

This paper describes the availability of databases held on DIALOG, ESA‐IRS and DATA‐STAR. In Section 2 particular attention will be paid to database overlap between hosts. Section 3 will consider the differences between prices and will analyse the relation between prices and database contents. Section 4 analyses the fixed costs of local investments and the variable added costs of online transmission.

Details

Online Review, vol. 16 no. 4
Type: Research Article
ISSN: 0309-314X

Article
Publication date: 1 November 2003

David Masclet

This paper provides an experimental examination of the effects of ostracism on cooperation. Ostracism is one of the most radical forms of peer pressure. More generally, ostracism…

1802

Abstract

This paper provides an experimental examination of the effects of ostracism on cooperation. Ostracism is one of the most radical forms of peer pressure. More generally, ostracism is the exclusion of disapproved individuals from interaction with a social group. By performing a laboratory experiment involving a public good game with exclusion, the paper provides empirical evidence that threats of exclusion increase contributions. The results show that subjects exclude their peers for two reasons. Subjects are willing to punish unfair behaviors (non‐strategic reason) and expect changes in behavior in response to exclusions (strategic reason).

Details

International Journal of Manpower, vol. 24 no. 7
Type: Research Article
ISSN: 0143-7720

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Article
Publication date: 1 May 1998

Brian H. Kleiner

Presents a special issue, enlisting the help of the author’s students and colleagues, focusing on age, sex, colour and disability discrimination in America. Breaks the evidence…

5421

Abstract

Presents a special issue, enlisting the help of the author’s students and colleagues, focusing on age, sex, colour and disability discrimination in America. Breaks the evidence down into manageable chunks, covering: age discrimination in the workplace; discrimination against African‐Americans; sex discrimination in the workplace; same sex sexual harassment; how to investigate and prove disability discrimination; sexual harassment in the military; when the main US job‐discrimination law applies to small companies; how to investigate and prove racial discrimination; developments concerning race discrimination in the workplace; developments concerning the Equal Pay Act; developments concerning discrimination against workers with HIV or AIDS; developments concerning discrimination based on refusal of family care leave; developments concerning discrimination against gay or lesbian employees; developments concerning discrimination based on colour; how to investigate and prove discrimination concerning based on colour; developments concerning the Equal Pay Act; using statistics in employment discrimination cases; race discrimination in the workplace; developments concerning gender discrimination in the workplace; discrimination in Japanese organizations in America; discrimination in the entertainment industry; discrimination in the utility industry; understanding and effectively managing national origin discrimination; how to investigate and prove hiring discrimination based on colour; and, finally, how to investigate sexual harassment in the workplace.

Details

Equal Opportunities International, vol. 17 no. 3/4/5
Type: Research Article
ISSN: 0261-0159

Keywords

Article
Publication date: 1 September 1999

Obeua S. Persons

Outlines previous research on the links between R&D expenditure, firm value and executive compensation; and presents a study of the relationship between R&D expenditure and total…

Abstract

Outlines previous research on the links between R&D expenditure, firm value and executive compensation; and presents a study of the relationship between R&D expenditure and total cash executive compensation in the US pharmaceutical and computer/telecommunications industries between 1979 and 1996. Uses pooled cross‐sectional time series regression to find a positive link between compensation, R&D and accounting earnings for both industries over the whole period (although the significance varies for each in different sub‐periods); but mixed results for the relationship with cash flow. Discusses consistency with other research and the implications of the findings.

Details

Managerial Finance, vol. 25 no. 9
Type: Research Article
ISSN: 0307-4358

Keywords

Article
Publication date: 22 July 2020

Jeanne Hoover, Cindy Shirkey and Lisa Sheets Barricella

The cost of textbooks continues to rise for college students along with the cost of tuition. These costs can impact student success. In response to the rising costs, higher…

Abstract

Purpose

The cost of textbooks continues to rise for college students along with the cost of tuition. These costs can impact student success. In response to the rising costs, higher education institutions have started affordability initiatives. These initiatives are frequently housed in academic libraries. Joyner Library at East Carolina University (ECU) addresses affordability through three initiatives: Course-Adopted Textbook program, Alternative Textbook Mini-Grant program and Streaming Video licensing.

Design/methodology/approach

This paper will explore the above-mentioned three programs in-depth and perform a sustainability analysis on each program.

Findings

After reviewing the affordability initiatives discussed in the case study, the authors found that there were varying degrees of sustainability for the programs.

Originality/value

ECU is not alone in addressing affordability through multiple initiatives, and this case study paper will address long-term sustainability of these initiatives, especially during a time when libraries are experiencing shrinking budgets.

Details

Reference Services Review, vol. 48 no. 3
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 5 October 2010

Julia Gross and Lyn Leslie

The purpose of this paper is to describe “what happened” with round two of the implementation of Learning 2.0 with a large and diverse group of library staff at Edith Cowan…

1383

Abstract

Purpose

The purpose of this paper is to describe “what happened” with round two of the implementation of Learning 2.0 with a large and diverse group of library staff at Edith Cowan University (ECU) Library during 2007/2008.

Design/methodology/approach

A previous paper reported on a study of the suitability of the 23 Things Learning 2.0 program for a small group of early adopters in the ECU Library. This follow‐up paper reports challenges that library management faced when the remaining staff were given the 23 Things Learning 2.0 program. All remaining library staff members were encouraged to undertake the program, but take‐up was not strong and only 25 per cent of staff completed the program. At the conclusion of round two of Learning 2.0, all staff were surveyed to find out reasons for completion or non‐completion, what types of technologies they needed support with, and how they wished to learn about the emerging/Web 2.0 technologies.

Findings

From the observations and survey responses in this study it was found that while Learning 2.0 was a suitable program, some staff required extra time and a more hands‐on approach to their workplace learning.

Originality/value

The paper is unique in that it follows up on previous research at the same institution, and reveals new findings.

Details

The Electronic Library, vol. 28 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 1 February 1998

Margaret Langford, Orion J. Welch and Sandra T. Welch

Investigates whether leadership styles, particularly relating to the use of power and the sharing of goal information, differ between men and women in autocratic situations and…

5531

Abstract

Investigates whether leadership styles, particularly relating to the use of power and the sharing of goal information, differ between men and women in autocratic situations and whether such potential leadership model differences affect decision effectiveness. Reviews relevant research, and describes a subject‐blind experiment designed to favour an autocratic approach, involving 40 teams of US graduate business school students, who were given a limited time to complete a problem‐solving exercise using written correspondence as the only communication method. Finds that greater task‐information sharing behaviour existed where both leaders were female, and, surprisingly, that problem‐solving effectiveness was greater where the leader used a participative leadership style. Reveals no evidence that subordinates evaluated the competence of male and female leaders differently, but suggests that subordinates are happier to initiate correspondence where the leader is of the same gender. Discusses the implications of the findings, concluding that leadership styles are situation‐ rather than people‐based, and acknowledges certain limitations of the study.

Details

Equal Opportunities International, vol. 17 no. 1
Type: Research Article
ISSN: 0261-0159

Keywords

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