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Article
Publication date: 29 February 2020

Towards understanding key enablers to green humanitarian supply chain management practices

Surajit Bag, Sunil Luthra, V.G. Venkatesh and Gunjan Yadav

Humanitarian supply chains (HSCs) by their very nature require urgent reaction to unforeseeable needs, making it difficult to properly plan for the support of actual…

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Abstract

Purpose

Humanitarian supply chains (HSCs) by their very nature require urgent reaction to unforeseeable needs, making it difficult to properly plan for the support of actual demands. As such, integrating sustainability into traditional HSC practices continues to present a challenge to governments, nongovernmental organizations (NGOs) and other humanitarian-related agencies. This study focuses on identifying and categorizing the leading enablers to green humanitarian supply chains (GHSCs) and proposes a model for improving the responsiveness based upon a fuzzy total interpretive structural modelling approach.

Design/methodology/approach

Total interpretive structural modelling (TISM) uses group decision-making to identify contextual relationships among each pair of enablers and elucidates the nature of each underlying relationship. The fuzzy TISM shows the level of strength (very high influence, high influence, low influence and very low influence) of each enabler in relation to other enablers, which can help to inform management decision-making.

Findings

GHSC management requires strategic planning of inventory and logistics management. The importance of collaborative relationship building with HSC partners for developing capability and the effective use of available resources are keys to success. These improved relationships also help to promote postponement and similar speculation-based logistics strategies, as well as advanced purchasing and pre-positioning strategies. Finally, the speed and quality of response is found to be the top enabler in GHSC management.

Research limitations/implications

One noted shortcoming of the chosen research method is its reliance on subjective expert judgement. However, collecting judgements is at the basis of many research methods, and the research team took utmost care throughout the research process to allay biases. Future empirical research can further examine the relationships suggested herein. Managers can use the model developed in this research to consider impactful ways to design and execute sustainable HSCs.

Originality/value

To the best of the authors' knowledge, this is a novel attempt to identify enablers to GHSC management. Secondly, the research team has used an advanced methodology (fuzzy TISM) to develop the contextual inter-relationships among the enablers which has not been used earlier in this direction before and thus advances the GHSC literature.

Details

Management of Environmental Quality: An International Journal, vol. 31 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/MEQ-06-2019-0124
ISSN: 1477-7835

Keywords

  • Enablers
  • Green
  • Humanitarian supply chain (HSC)
  • MICMAC
  • South Africa
  • Sustainability
  • Fuzzy total interpretive structural modelling (fuzzy TISM)

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Article
Publication date: 10 October 2019

Ranking model of total quality management enablers in healthcare establishments using the best-worst method

Faisal Talib, Mohammad Asjad, Rajesh Attri, Arshad Noor Siddiquee and Zahid A. Khan

Recent years have witnessed a significant rise in Indian healthcare establishments (HCEs) which indicate that there is a constant need to improve the healthcare quality…

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Abstract

Purpose

Recent years have witnessed a significant rise in Indian healthcare establishments (HCEs) which indicate that there is a constant need to improve the healthcare quality services through the adoption and implementation of TQM enablers. The purpose of this paper is to identify such enablers and then propose a ranking model for TQM implementation in Indian HCEs for improved performance.

Design/methodology/approach

The study identifies 20 TQM enablers through comprehensive literature survey and expert’s opinion, and classifies them into five main categories. The prominence of these enablers is established using a recently developed novel multi-criteria decision making (MCDM) method, i.e. best-worst method (BWM). The importance of the various main category and sub-category enablers is decided on the basis of their weights which are determined by the BWM. In comparison to other MCDM methods, such as analytical hierarchy process, BWM requires relatively lesser comparison data and also provides consistent comparisons which results in both optimal and reliable weights of the enablers considered in this paper. Further, a sensitivity analysis is also carried out to ensure that the ranking (based on the optimal weights) of the various enablers is reliable and robust.

Findings

The results of this study reveal that out of five main category enablers, the “leadership-based enablers (E1)” and the “continuous improvement based enablers (E5)” are the most and the least important enablers, respectively. Similarly, among the 20 sub-category enablers, “quality leadership and role of physicians (E14)” and “performing regular survey of customer satisfaction and quality audit (E52)” are the most and the least dominating sub-category enablers, respectively.

Research limitations/implications

This study does not explore the interrelationship between the various TQM enablers and also does not evaluate performance of the various HCEs based on the weights of the enablers.

Practical implications

The priority of the TQM enablers determined in this paper enables decision makers to understand their influence on successful implementation of the TQM principles and policies in HCEs leading to an overall improvement in the system’s performance.

Originality/value

This study identifies the various TQM enablers in HCEs and categorizes them into five main categories and ranks them using the BWM. The findings of this research are quite useful for management of the HCEs to properly understand the relative importance of these enablers so that managers can formulate an effective and efficient strategy for their easy and smooth implementation which is necessary for continuous improvement.

Details

The TQM Journal, vol. 31 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/TQM-04-2019-0118
ISSN: 1754-2731

Keywords

  • Leadership
  • Ranking
  • TQM enablers
  • Best-worst method (BWM)
  • Healthcare establishments (HCEs)

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Article
Publication date: 26 July 2012

Mothers and fathers do not accurately report each other's psychopathology

Randal G. Ross, Sharon K. Hunter, Gary O. Zerbe and Kate Hanna

It is unclear whether information obtained from a one parent can be used to infer the other parent's history of psychopathology. Two hundred and one parental dyads were…

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Abstract

It is unclear whether information obtained from a one parent can be used to infer the other parent's history of psychopathology. Two hundred and one parental dyads were asked to complete psychiatric interviews. Based on maternal report, non-participating husbands/ fathers had higher rates than participating fathers of psychiatric illness. For fathers who did participate, maternal report did not match direct interview of paternal psychopathology with sensitivities less than 0.40 and positive predictive values of 0.33 to 0.74. Psychopa -thology may be over-represented among fathers who do not participate in research. Mother report of paternal symptoms is not an effective proxy. Alternative methods need to be developed to: i) improve father participation or ii) identify psychiatric status in fathers who do not participate in research projects.

Details

Mental Illness, vol. 4 no. 2
Type: Research Article
DOI: https://doi.org/10.4081/mi.2012.e14
ISSN: 2036-7465

Keywords

  • father
  • psychopathology

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Article
Publication date: 28 August 2020

Modeling the enablers of humanitarian supply chain management: a hybrid group decision-making approach

Sachin Agarwal, Ravi Kant and Ravi Shankar

This paper intends to explore and appraise the humanitarian supply chain management enablers (HSCMEs) for efficient and effective humanitarian operations. This research…

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Abstract

Purpose

This paper intends to explore and appraise the humanitarian supply chain management enablers (HSCMEs) for efficient and effective humanitarian operations. This research aims to analyze the interaction of enablers for humanitarian supply chain management (HSCM) using a proposed hybrid framework consists of fuzzy Delphi (FD), interpretive structural modeling (ISM)–matriced impacts croises multiplication appliquee a un classement (MICMAC) and revised Simos approach.

Design/methodology/approach

This research is deliberate to identify 28 HSCMEs through a literature review and experts' opinions; out of which 20 HSCMEs are selected using FD. ISM is applied to know contextual relationship among the selected HSCMEs for developing a hierarchical model. The MICMAC analysis classifies the HSCMEs based on driving power and dependence power to validate the developed hierarchical ISM structure. The revised Simos technique is used to prioritize the HSCMEs to access its relative significance in humanitarian operations.

Findings

The finding of the analysis suggests that government policy and leadership support obtained the highest priority, having high driving power and low dependence power is significantly strategic and emerged as the leading driver for the HSCM implementation.

Research limitations/implications

ISM model presents an insight into interrelationship among HSCMEs, but this cannot quantify the impact of each HSCMEs.

Practical implications

Disaster relief aid agencies and stakeholders may focus on the enablers having high driving power and higher weight in designing and executing an effective and efficient humanitarian supply chain and to improve their activities and strategies of HSCM.

Social implications

This research helps humanitarian logisticians and humanitarian organizations to make better decisions to improve their operational performance in pre and postdisaster phases.

Originality/value

This paper explores the application of proposed hybrid framework to analyze the HSCMEs that can be considered as the original contribution.

Details

Benchmarking: An International Journal, vol. 28 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/BIJ-03-2020-0093
ISSN: 1463-5771

Keywords

  • Humanitarian supply chain management
  • Enablers
  • Fuzzy Delphi method
  • ISM-MICMAC
  • Revised Simos

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Article
Publication date: 10 April 2017

Perceived strategic value-based adoption of Big Data Analytics in emerging economy: A qualitative approach for Indian firms

Surabhi Verma and Som Sekhar Bhattacharyya

The purpose of this paper is to provide an insight about factors affecting Big Data Analytics (BDA) utilization and adoption in Indian firms. Research studies have so far…

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Abstract

Purpose

The purpose of this paper is to provide an insight about factors affecting Big Data Analytics (BDA) utilization and adoption in Indian firms. Research studies have so far focused on BDA adoption in developed economies. This study examines the factors that influence BDA usage and adoption in the context of emerging economies.

Design/methodology/approach

This study proposed a theoretical model of factors influencing BDA utilization and adoption. Two independent research streams – first, the top managers’ perceived strategic value (PSV) in BDA and second, the factors that influence the adoption of BDA theoretically – have been integrated with the technology-organization-environment (TOE) framework. In the BDA context, there was a theoretical necessity to identify the driver and barriers of BDA from the TOE framework on PSV and adoption of BDA. A qualitative exploratory study using face-to-face semi-structured interviews was carried out to collect data from 22 different enterprises and service providers in India. India was selected as the context as it is one of the fastest growing large economies of the world with huge potential of BDA to improve the business landscape.

Findings

The results showed that the major reason behind BDA non-adoption is that the organizations did not realize the strategic value (SV) of BDA, and they were not ready to make the changes because of technological, organizational and environmental difficulties. The findings corroborate previous results about significant factors affecting IT adoption and implementation and provide new and interesting insights. The main factors identified as playing a significant role in organizations’ adoption of BDA were SV of BDA, complexity, compatibility, IT assets, top management support, organization data environment, perceived costs, external pressure and industry type.

Research limitations/implications

The main limitation related to this study is the difficulty in generalizing the findings to a larger population of enterprises. To overcome this, a statistical survey has been planned to be conducted in the future.

Practical implications

The BDA adoption model in this study will have both managerial implications for practitioners in India, as well as those in other developing countries, and academic implications for researchers who are interested in BDA adoption in developing counties, in terms of formulating better strategies for BDA adoption. For managers, using the research model of this study could assist in increasing their understanding of why some organizations choose to adopt BDA, while similar ones facing similar conditions do not. Also, the understanding of the strategic utilization of BDA in different business processes may improve the adoption of BDA in organizations.

Originality/value

This paper contributes in exploring and enhancing the understanding of the factors affecting the utilization and adoption of BDA in organizations from an Indian perspective. This study is an attempt to develop and explore a BDA adoption model by the fusion of PSV and TOE framework. The effect of the three contexts of this framework (technological, organizational and environmental) on the strategic utilization of BDA has been studied for the first time.

Details

Journal of Enterprise Information Management, vol. 30 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/JEIM-10-2015-0099
ISSN: 1741-0398

Keywords

  • Information technology
  • Big Data Analytics
  • TOE framework
  • Perceived strategic value

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Article
Publication date: 5 November 2020

Lean-green performance management in Indian SMEs: a novel perspective using the best-worst method approach

Shaad Ahmad, Ahmad Abdullah and Faisal Talib

In a globalized environment, small and medium enterprises (SMEs) are facing formidable challenges. Not only do they have to keep up their profitability, but there is also…

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Abstract

Purpose

In a globalized environment, small and medium enterprises (SMEs) are facing formidable challenges. Not only do they have to keep up their profitability, but there is also a pressure from various stakeholders to add to their environmental and quality performance .The solution obviously lies in continuously adopting and improving upon lean-green practices in their operations. This work aims at identifying, classifying and building up a duly tested robust ranked-order model of such “enablers”, related to lean-green practices, that puts them (the enablers) in an order of being the most significant to being the least significant further to be accorded the same or similar weight in strategy formulation and implementation stage by Indian SMEs for enhancing their overall organizational performance.

Design/methodology/approach

The study identifies 20 enablers (12 lean and 08 green manufacturing enablers) through extensive literature review and experts' opinion survey and classifies them into three main categories. The ranking and significance of each of the main and subcategory enablers is evaluated according to its weight which is determined by the best-worst method (BWM) approach, one of the novel multi-criteria decision-making (MCDM) methods. Further, the results have been drawn after running accuracy check of the rankings (based upon optimal weights) and testing the robustness of the ranked-order model through sensitivity analysis.

Findings

The results of this study reveal that out of the three main category enablers, “operational performance enablers (E1)” and “quality performance enablers (E3)” are the most and the least significant enablers, while in the group of 20 subcategory enablers, “Kaizen (E17)” and “environment emission control (E28)” are the most and the least significant subcategory enablers, respectively.

Practical implications

The prioritization model or ranked-order model of the lean-green manufacturing enablers proposed through this study may serve as a standard model to managers to help them decide and allocate their efforts and resources accordingly in managing their operations. This will also help them adopt high-ranking lean-green manufacturing enablers in their firms and benchmark and standardize their existing practices accordingly, leading to greater competitive advantage.

Originality/value

The study identifies various green-lean manufacturing enablers in SMEs, classifies them into three main categories and ranks them using BWM approach. The findings of this study should be extremely relevant to managers, manufacturing engineers and practitioners in Indian SMEs from the perspective of developing deeper appreciation of these enablers as per their relative ranked importance to further formulating an effective and efficient strategy for their implementation resulting in optimal results.

Details

Benchmarking: An International Journal, vol. 28 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/BIJ-05-2020-0255
ISSN: 1463-5771

Keywords

  • Best-Worst method (BWM)
  • Lean manufacturing
  • Green manufacturing
  • Sensitivity analysis
  • SMEs
  • India

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Article
Publication date: 5 August 2019

The influence of KIBS-client interactions on absorptive capacity-building for environmental innovation

Lisa A. Pace and Ian Miles

Firms need to develop absorptive capacities to effectively source and exploit knowledge relevant to environmental behaviour for their own innovation activity…

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Abstract

Purpose

Firms need to develop absorptive capacities to effectively source and exploit knowledge relevant to environmental behaviour for their own innovation activity. Business-to-business interactions can represent a significant route through which knowledge and resources about environmental innovations are transferred along the supply chain. The purpose of this paper is to explore how firms exploit business partnerships in order to build capacity for environmental innovation. In order to do so, it investigates two elements of B2B interactions – partner alignment and compatibility – and their influence on absorptive capacity-building.

Design/methodology/approach

This paper is based on a qualitative interview study of knowledge intensive business services (KIBS) operating in the environmental goods and services sector and their clients involved in adopting environmental innovations. Matched pairs of engineering consulting firms and their clients – tourism accommodation establishments – were selected as a sampling frame in order to study the influence of partner alignment and compatibility on the exchange of environmentally relevant knowledge and competencies.

Findings

The findings show that the synergistic attributes of business partners influence absorptive capacity-building and give rise to different patterns of interaction of KIBS with their client. The B2B interactions investigated are characterised by alignment along multiple objectives about the relevance of environmental behaviour. Furthermore, the compatibility of the partners’ competences is a key determinant of environmental innovation outcome.

Practical implications

The study highlights the role of managers in identifying and selecting those business partnerships that accrue greater potential benefit for accessing resources and competencies for eco-innovation.

Originality/value

The study contributes to the literature on absorptive capacity and innovation by demonstrating how B2B interactions – in this study, the interaction of KIBS with their clients – influence the capacity of firms to adopt environmental innovations which is an area of study that deserves further attention.

Details

European Journal of Innovation Management, vol. 23 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/EJIM-01-2019-0026
ISSN: 1460-1060

Keywords

  • Absorptive capacity
  • B2B
  • Client
  • Knowledge intensive business services
  • Environmental innovation

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Article
Publication date: 1 March 2005

Supporting a risk‐based anti‐money laundering approach through enforcement action

Andrew Proctor

This paper sets out how the FSA intends to use enforcement tools to support its financial crime strategy and reduce the risk that regulated firms are used to further money…

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Abstract

This paper sets out how the FSA intends to use enforcement tools to support its financial crime strategy and reduce the risk that regulated firms are used to further money laundering. It reiterates that public enforcement action is only one of a wide range of regulatory tools that may be used when faced with money laundering failures and sets out the circumstances in which such action is more likely to occur.

Details

Journal of Financial Regulation and Compliance, vol. 13 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/13581980510621992
ISSN: 1358-1988

Keywords

  • Financial Services Authority
  • Money laundering
  • Enforcement

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Article
Publication date: 1 May 2001

The convergence of convergence

Richard Withey

Examines, the relative merits of digital information platforms. Included are online systems, CD‐ROM, the Web and mobile distribution platforms. Proposed a methodology to…

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Abstract

Examines, the relative merits of digital information platforms. Included are online systems, CD‐ROM, the Web and mobile distribution platforms. Proposed a methodology to assist in the determination of the relative merits of the platforms. Reach and Complexity are the two key characteristics used to ‘type’ the various platforms. Power Ratios are calculated for each platform. Considers the digital information platform of the future.

Details

Aslib Proceedings, vol. 53 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/EUM0000000007046
ISSN: 0001-253X

Keywords

  • Comparative method
  • Internet
  • Questionnaires

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Article
Publication date: 1 June 2002

New mindsets and new skills: The strategic importance of continuous competence in emerging financial services business models

Gary Storer and Amin Rajan

Professional development will become a crucial investment rather than an irritating cost in the 21st century. Financial services professionals often see continued…

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Abstract

Professional development will become a crucial investment rather than an irritating cost in the 21st century. Financial services professionals often see continued professional development (CPD) as a chore which requires the routine collection of points or hours through attendance at conferences and courses to maintain their professional status. The new FSA Training &Competence regulation has extended the requirements for CPD to a very wide group of financial experts in all specialisms. The authors draw on their research to argue here that the pace of change in the sector makes CPD a strategic necessity for survival. They outline the changes apparent in the core skills required of senior professionals and managers, espacially in the areas of risk management and control. Finally, they suggest that the new regime is also bringing about major change in the working practices of compliance professionals and propose a model of skills and knowledge which mean that CPD is as important for them as for their colleagues.

Details

Journal of Financial Regulation and Compliance, vol. 10 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/13581980210810148
ISSN: 1358-1988

Keywords

  • Financial services
  • Continued professional development
  • Risk management

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