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1 – 10 of over 6000This study aims to examine the relationships between contingency factors and the effectiveness of the implementation of core e‐business strategies and to explore the influences on…
Abstract
Purpose
This study aims to examine the relationships between contingency factors and the effectiveness of the implementation of core e‐business strategies and to explore the influences on the implementation process quality for e‐business strategy.
Design/methodology/approach
To examine the relationships between the constructs in the research model, data were gathered via a questionnaire survey sent to 650 manufacturing enterprises in Taiwan.
Findings
The survey results indicate that some factors influence the effectiveness of the implementation of core e‐business strategies. The implications of the findings for practice and future research are also examined.
Practical implications
Business managers or IS executives of enterprises should consider these environmental, organizational and technological contingency factors while implementing e‐business strategies.
Originality/value
Numerous researchers have proposed various studies relating to e‐business strategies. However, these studies focused on developing e‐business planning frameworks and conducting case studies, and little attention has been paid to empirical studies examining the influences of contingency factors on the implementation of e‐business strategies. The results of this study will be of interest to business managers or strategic planners who are initiating or conducting e‐business strategic planning exercises, as well as to researchers in the field of information systems strategic planning and management.
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Mahmoud Mohammad Migdadi, Mohammed Khair Saleem Abu Zaid, Omar Salameh Al-Hujran and Anas Mustafa Aloudat
The purpose of this paper is to propose and empirically test a unified framework that captures the antecedents of e-business implementation, that is; organizational factors which…
Abstract
Purpose
The purpose of this paper is to propose and empirically test a unified framework that captures the antecedents of e-business implementation, that is; organizational factors which is decomposed into organizational capabilities (training availability, technical expertise, knowledge level), knowledge management capabilities (knowledge acquisition, application, and sharing), adhocracy culture, and top management support, e-business implementation, and organizational performance (efficiency, sales performance, customer satisfaction, relationship development).
Design/methodology/approach
Data from a survey of 258 top managers in Saudi Arabian enterprises were collected to empirically test the proposed research model. Additionally, the statistical techniques employed included a confirmatory factor analysis to examine the reliability and validity of the measurement model, and structural equation modeling using AMOS is utilized to test the hypotheses.
Findings
The findings of this study suggest that organizational factors influence e-business implementation. Moreover, e-business implementation affects organizational performance.
Research limitations/implications
This study did not investigate all organizational factors and knowledge management processes. Future research could assess the influence of additional factors such as technology and environment contexts on e-business implementation.
Practical implications
Owners/managers considering e-business implementation would be best to focus on internal (organizational) factors and their interaction within and beyond the organization, rather than focussing exclusively on technological considerations.
Originality/value
This study is significant for at least two reasons: it determines the key antecedents to successful business implementation based on organizational factors and it helps to understand the effects of e-business implementation on organizational performance.
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Dimitrios Maditinos, Dimitrios Chatzoudes and Lazaros Sarigiannidis
The present study aims to investigate the impact of organizational capabilities in the successful implementation of e-business. More specifically, the study proposes a…
Abstract
Purpose
The present study aims to investigate the impact of organizational capabilities in the successful implementation of e-business. More specifically, the study proposes a three-dimensional conceptual framework, including “organizational learning capabilities”, “knowledge management capabilities” and “organizational readiness”. Such a multidimensional approach has randomly been explored in the existing literature, making the examination of the proposed conceptual framework an interesting research topic.
Design/methodology/approach
The proposed conceptual framework was tested on a sample of Greek companies with an online involvement. Information System executives were used as key respondents. The final sample consisted of 213 companies. The reliability and the validity of the newly developed questionnaire were thoroughly examined. Empirical data were analyzed using the “structural equation modeling” technique.
Findings
The results of the study reveal that “training availability”, “knowledge level” and “knowledge sharing” are the most significant factors for successfully implementing e-business. Moreover, “firm size” seems to be another important determinant. On the other hand, “technical expertise”, “knowledge accumulation” and “knowledge application” were not found to have a statistically significant impact on the implementation of e-business.
Research limitations/implications
A limitation stemming from the implemented methodology is the use of self-report scales to measure the constructs of the proposed model. Moreover, the present paper lacks a longitudinal approach, as it is cross-sectional and provides a static picture of e-business implementation.
Practical implications
The paper makes an analytical effort to point out areas that companies should emphasize to successfully implement e-business and, therefore, harvest its potential benefits. Certain practical implications are offered in the final part of the paper.
Originality/value
The paper proposes an enhanced conceptual framework that examines vital issues concerning the successful implementation of e-business, thus providing valuable outcomes for decision-makers and academics. Moreover, the results of the study may be generalized in other developed countries whose economy faces similar significant challenges as Greece (e.g. Spain, Italy, Portugal, Ireland, etc.).
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Adam Rapp, Tammy Rapp and Niels Schillewaert
The purpose of this paper is to examine the antecedents and perceived value associated with e‐business implementation in service firms. E‐business has enabled the development of…
Abstract
Purpose
The purpose of this paper is to examine the antecedents and perceived value associated with e‐business implementation in service firms. E‐business has enabled the development of e‐services and thus introduced a new vehicle for customer and supplier transactions.
Design/methodology/approach
Data were collected from top managers in 231 Belgian business‐to‐business service firms crossing a broad spectrum of industries. The statistical techniques employed included a confirmatory factor analysis, and hierarchical regression analyses.
Findings
The findings of the study suggest that technical infrastructure and external drivers influence e‐business implementation. Additionally, e‐business was found to create value for firms through efficiency, novelty, lock‐in, and complementarities.
Research limitations/implications
The results imply that a firm's behavior, while driven in part by external factors (e.g. shareholders, competitors, customers, etc.), is largely contingent upon a firm's internal infrastructure and environment. It should be noted that only the firm side of the dyadic relationships was surveyed and examined.
Practical implications
Managers should assess a firm's technological infrastructure before launching an e‐business venture. Also, since firms believe that implementing e‐business has positive outcomes that extend beyond firm performance, it can be logically posited that these value drivers will positively influence a firm's overall performance.
Originality/value
The first empirical examination of the work of Javalgi et al. and Amit and Zott is integrated and provided to present a robust conceptual framework that incorporates the antecedents and value creation associated with e‐business implementation.
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Chi‐Hung Yeh, Gwo‐Guang Lee and Jung‐Chi Pai
The primary purpose of this study is to examine the effect that information system capability had on e‐business information technology (IT) implementation strategy; and to…
Abstract
Purpose
The primary purpose of this study is to examine the effect that information system capability had on e‐business information technology (IT) implementation strategy; and to understand how the quality of the implementation process for IT strategy could affect e‐business performance.
Design/methodology/approach
This study performed a survey of chief information officers from 1,000 major firms in Taiwan. Structural equation modelling (SEM) was used to test for the validity of research hypotheses.
Findings
Results showed that the capability of information systems could have a direct and significant effect on the quality of IT strategy implementation, and how the quality of this process could affect e‐business performance.
Research limitations/implications
Every organization hopes to improve corporate competitiveness and transform its enterprise through the effective implementation of IT strategy. This study examined how information systems capability could affect the implementation of enterprise IT strategy. However, since large firms in Taiwan are the primary research subjects of this study, the conclusions may not be applicable to enterprises in different countries or cultures. Future studies could examine the subject from the three aspects of technology, organization, and environment to understand the effect that each of these aspects has on e‐business information systems capability.
Practical implications
With the rapid development of information technology, the introduction of innovative strategy dealing with IT has become an important topic of research, and has become a focus in the era of e‐business. As a result, organizations feel it is important to discover the shortcomings in information system capability factors that must be improved from the individual, group, or organization levels, and develop appropriate implementation frameworks for IT strategy based on this foundation.
Originality/value
This study uses empirical analysis to examine the effect that the capability of information systems has on the quality of implementation of IT strategy. A compilation of relevant literature showed that most studies have focused on conceptual frameworks or have examined the question of IT strategy from the level of technology. Few studies have examined the effect that information system capability has on IT implementation strategy. Therefore, the results and findings of this study could provide an important reference for IT strategy implementation, in the era of e‐business.
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Shu‐Min Yang, Ming‐Hsien Yang and Ji‐Tsung Ben Wu
To investigate the relationship between organizational characteristics and enterprise information portal (EIP) adoption, and the relationship between EIP implementation and…
Abstract
Purpose
To investigate the relationship between organizational characteristics and enterprise information portal (EIP) adoption, and the relationship between EIP implementation and e‐business performance.
Design/methodology/approach
This study uses questionnaire survey method to collect data for statistical analysis.
Findings
The result of analysis shows that: between organizations that have and those that have not adopted EIP, significant differences exist in the maturity and familiarity of information technologies, and firm size; the implementation of EIP in terms of application degree, implementation type, integration ability, and users of EIP, will significantly influence e‐business performance; the relationship between the application degree of EIP and e‐business performance will be enhanced by higher e‐business implementation; the relationship between the implementation type of EIP and e‐business performance will be intervened by higher e‐business implementation.
Practical implications
Corporations may create great business value by establishing EIP project.
Originality/value
This paper provides a model to understand the relationship between EIP implementation and e‐business performance and helps corporations evaluate EIP project.
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Chih‐Ping Lee, Gwo‐Guang Lee and Hsiu‐Fen Lin
Based on organizational capabilities and information technology implementation literature, this study seeks to propose a research model to examine the influence of organizational…
Abstract
Purpose
Based on organizational capabilities and information technology implementation literature, this study seeks to propose a research model to examine the influence of organizational capabilities on e‐business implementation success.
Design/methodology/approach
Data collected from 202 information systems executives in large Taiwanese organizations were employed to test the relationships between the research model constructs. The results from the structural equation modeling approach provide quite a strong support for the hypothesized relations.
Findings
The results showed that certain factors related to organizational learning and knowledge management capabilities are important antecedents of e‐business value.
Research limitations/implications
This study did not test all organizational factors, and focused particularly on learning capacity and knowledge capability factors. A knowledge asset must be rare and inimitable to become a source of competitive advantage. Without secure processes, knowledge loses the key qualities of being rare and inimitable. Future research could assess the influence of knowledge protection processes on e‐business implementation success.
Practical implications
Knowledge management means recognizing and managing all of an organization's intellectual and social capital to meet its e‐business objectives. An organization needs a well‐designed knowledge management infrastructure to create and maintain the e‐business knowledge required to improve back‐office efficiency, customer intimacy and efficiency of coordination with business partners.
Originality/value
This study is significant for at least two reasons: it determines the key antecedents to successful e‐business implementation based on organizational learning and knowledge management perspectives and it helps to understand the effects of organizational capabilities and e‐business contribution on a firm's performance.
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Based on the innovation diffusion theory and organizational learning literature, the purpose of this paper is to develop a research model to examine innovation characteristics and…
Abstract
Purpose
Based on the innovation diffusion theory and organizational learning literature, the purpose of this paper is to develop a research model to examine innovation characteristics and organizational learning capabilities as the determinants of e‐business implementation success.
Design/methodology/approach
Survey data from 163 IS (information system) managers in large Taiwanese firms were collected and used to test the research model.
Findings
The results showed that two innovation characteristics (perceived relative advantage and compatibility) and four organizational learning capabilities (managerial commitment, systems orientation, knowledge acquisition, and knowledge dissemination) have a significant effect on e‐business implementation success.
Research limitations/implications
Some factors, other than the innovation characteristics and organizational learning capabilities included in this study, may also influence e‐business implementation. The research model could act as a theoretical basis for studying further sources of value creation from technology innovations.
Practical implications
Results from this study suggest that, to achieve successful e‐business implementation, managers should pay more attention to cultivating a climate where learning is valued and supported, develop systematic perspectives of various activities and events, and establish mechanisms that facilitate effective learning environments.
Originality/value
This study is significant for at least two reasons: first, it contributes to e‐business research that technological innovation can be better understood by including both innovation characteristics and organizational learning capabilities, while earlier literature has traditionally treated the two separately and, second, it provides valuable guidelines to policy‐makers and practitioners in implementing e‐business and accelerating e‐business development.
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This study aims to develop a research model to examine the antecedents of three stages of electronic business (e‐business) diffusion (including e‐business initiation…
Abstract
Purpose
This study aims to develop a research model to examine the antecedents of three stages of electronic business (e‐business) diffusion (including e‐business initiation, implementation and assimilation). The research model features knowledge management (KM) capabilities (knowledge acquisition, knowledge storage, knowledge dissemination, and knowledge protection), and partnership attributes (partner interdependence, partner trust, and partner commitment) as prominent antecedents of stage‐based e‐business diffusion.
Design/methodology/approach
Data gathered from 398 firms were employed to test the relationships between the research model constructs using a structural equation modeling (SEM) approach.
Findings
The results reveal that the factors for KM capabilities and partnership attributes have different impacts on three stages of e‐business diffusion. In particular, knowledge dissemination has a positive effect on all three e‐business diffusion stages, demonstrating its importance in the decision to shape e‐business diffusion. Moreover, the findings show that three partnership attributes are important enablers during the whole e‐business diffusion process.
Practical implications
In the context of e‐business, knowledge dissemination activities occur not only within firms, but also between firms and their business partners. Knowledge dissemination enables employees to develop novel solutions to problems that significantly improve on current practices. Hence, the increasing importance of the field of knowledge dissemination is primarily attributed to promotion of successful e‐business activities and increased level of e‐business implementation.
Originality/value
Theoretically, this study aims to provide a research model that is capable of understanding the determinants of the stage‐based e‐business diffusion. From a managerial perspective, the findings of this study provide valuable guidelines to policy‐makers and practitioners in implementing e‐business and accelerating e‐business diffusion.
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Laura Lucia-Palacios, Victoria Bordonaba-Juste, Yolanda Polo-Redondo and Marko Grünhagen
The purpose of this paper is to examine the impact of e-business implementation (in terms of internal integration and external diffusion) on organizational performance through the…
Abstract
Purpose
The purpose of this paper is to examine the impact of e-business implementation (in terms of internal integration and external diffusion) on organizational performance through the mediating effects of differentiation, enterprise agility, customer relationship development and partner attraction.
Design/methodology/approach
A survey of franchisors was conducted across the USA and Spain. Before running the model, the paper tests for measurement invariance across the two country samples. The paper uses structural equation modeling to test the conceptual model.
Findings
The results of the measurement invariance suggest that all the constructs supported this characteristic, except for internal integration. External diffusion leads to differentiation, enterprise agility, relationship development and partner attraction for American and Spanish firms. However, internal integration has no impact on any outcome in the USA while, for Spanish firms, it has a positive and direct effect on economic performance. The full mediating role of non-financial performance between external diffusion and organizational performance depends on the country analyzed. While differentiation and relationship development fully mediate this relationship in the US sample, in the Spanish sample, the advantages of external diffusion are transferred through differentiation, enterprise agility and partner attraction.
Practical implications
–The paper suggests that franchise firms should not focus on the direct effect of e-business implementation on performance. Instead, franchisors should consider that its effect on performance is achieved through greater differentiation, relationship development, enterprise agility and partner attraction. So, the paper suggests that franchisors should think about the long-term effects of the advantages obtained from implementing e-business.
Originality/value
This study contributes to IS research by identifying the link between internal integration and external diffusion and organizational performance through the examination of the mediating role of non-financial performance measures in two countries. Compared with previous research, the paper first analyzes measurement invariance across countries to provide unbiased results.
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