Search results

1 – 10 of over 5000
Article
Publication date: 28 June 2011

Ming‐Lang Tseng, Ru‐Jen Lin and Hui‐Ping Chen

Electronic learning (e‐learning) has gradually become an important part of university education. There is a trend among universities in Taiwan to offer more and more e‐learning

3593

Abstract

Purpose

Electronic learning (e‐learning) has gradually become an important part of university education. There is a trend among universities in Taiwan to offer more and more e‐learning courses. The effectiveness of teaching or learning in an e‐learning system can be quantified by multi‐criteria measures. The purpose of this study was to evaluate the effectiveness of teaching or learning in an e‐learning system measures in linguistic preferences.

Design/methodology/approach

A generalized quantitative evaluation model that considers both the interdependence among measures and the fuzziness of subjective perception is currently lacking in the literature. The results indicated that the fuzzy analytical network process is a simple, suitable, and effective method of identifying the primary measures that influence the effectiveness of e‐learning, specifically in the context of interdependent measures and varying linguistic preferences.

Findings

The most significant measures of e‐learning effectiveness were the quality of the e‐learning system and learner attractiveness. Enhanced usage of multimedia features can attract learner attention and may eventually increase learner attractiveness. Reducing the waiting time for learning materials to load may improve the quality of the system. Furthermore, the management should actively maintain and improve the responsiveness of instructors to learner inquiries.

Originality/value

The main contributions of this study are twofold. First, the evaluation can be considered as a complex‐dependence, hierarchical decision‐making problem. This study contains a review of the literature and identifies 21 criteria and five aspects to measure e‐learning system effectiveness. Second, this study integrates fuzzy set theory and the ANP to develop an evaluation model that prioritizes the relative weights of the proposed measures. The proposed method can be used to handle dependence within a set of measures and to construct a hierarchical structure.

Details

Industrial Management & Data Systems, vol. 111 no. 6
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 14 March 2019

Gaurav Chopra, Pankaj Madan, Piyush Jaisingh and Preeti Bhaskar

E-learning has become an increasingly prevalent learning approach in higher educational institutions due to the fast growth of internet technologies in India. This paper aims to…

2503

Abstract

Purpose

E-learning has become an increasingly prevalent learning approach in higher educational institutions due to the fast growth of internet technologies in India. This paper aims to mainly focus on evaluating the effectiveness of the e-learning experience from students’ perceptive.

Design/methodology/approach

“Survey” method has been used to collect the data with the help of a structured questionnaire from the students who have registered on COURSERA (www.coursera.org/) website for e-learning. The questionnaire consisted of two sections e-learning system and e-learning effectiveness. E-learning system included items related to system quality, information quality and service quality. E-learning effectiveness dimension included user satisfaction and net benefits. The items in this section were measured on a five-point Likert scale ranging from strongly disagrees to strongly agree. The data collected have been analyzed using the SPSS version 17.0 and AMOS version 21.0.

Findings

Results show that system quality and service quality contribute more in e-learning system compared to information quality. Students perception may be that information available on the website may not be very useful as it’s a one-way mode of communication. The researcher also found that the three dimensions (system quality, service quality and information quality) of e-learning system contributes to user satisfaction and net benefits. Students are satisfied with e-learning websites and intent to continue to use it in future as well. They also found it beneficial as it helps them in career growth and making them employable.

Originality/value

This paper proposed a second-order model of e-learning system and a second-order model e-learning effectiveness. E-learning system has been defined by three first-order constructs: a system quality, service quality and information quality. E-learning effectiveness has been defined by two first-order constructs: a user satisfaction and net benefits. The predictability of the proposed model is high to explain the impact of e-learning system on e-learning effectiveness.

Details

Interactive Technology and Smart Education, vol. 16 no. 2
Type: Research Article
ISSN: 1741-5659

Keywords

Article
Publication date: 2 November 2012

Sean B. Eom

The majority of e‐learning empirical research studies have focused on the two research streams: outcome comparison studies with classroom‐based learning and studies examining…

1741

Abstract

Purpose

The majority of e‐learning empirical research studies have focused on the two research streams: outcome comparison studies with classroom‐based learning and studies examining potential predictors of e‐learning success. The determinants of e‐learning success include interactions, instructor support and mentoring, information delivery technology, course content, self‐motivation, learning styles, and course structure. Most of these empirical studies failed to include the technological dimension as an antecedent of effectiveness of e‐learning systems. The purpose of this paper is to empirically test the effects of e‐learning management systems (LMS), self‐efficacy and self‐regulated learning on learner satisfaction and system effectiveness.

Design/methodology/approach

This research model is an extension of the information systems success model of DeLone and McLean and the virtual learning environment effectiveness model of Piccoli et al. The research model was tested using the structural equation modelling‐based Partial Least Squares (PLS) methodology.

Findings

First, use of e‐LMS is not positively related to systems quality, information quality, self‐managed learning, and user satisfaction. Second, the findings strongly support the previous works of Rai, et al., Livari, and Freeze, et al. These three studies found strong positive relationships between information quality and user‐satisfaction and between systems quality and user‐satisfaction in a voluntary or mandatory use context. Third, perceived user satisfaction with e‐LMS is a very strong predictor of system effectiveness. This is in accordance with the findings and conclusions discussed in the literature on student satisfaction (Freeze et al., Eom et al., Rai et al., Livari). Of the four factors hypothesized to affect user satisfaction with e‐LMS, only two (systems quality and information quality) are supported at p<0.01.

Practical implications

This paper provides empirical evidence to support that e‐learner satisfaction is an important predictor of e‐LMS effectiveness and that systems quality and information quality have significant direct impacts on the perceived satisfaction of e‐learners with e‐LMS.

Originality/value

This study provides new empirical evidence that e‐learners' self‐regulated learning behavior may not lead to a higher level of e‐learners' satisfaction with e‐LMS, but it may lead to a higher level of satisfaction with web‐based courses.

Details

Journal of International Education in Business, vol. 5 no. 2
Type: Research Article
ISSN: 2046-469X

Keywords

Article
Publication date: 11 March 2019

Ananchanok Watchaton and Donyaprueth Krairit

This study aims to understand how public sector organizations can successfully implement organizational information systems (IS). It identifies the factors that contribute to the…

575

Abstract

Purpose

This study aims to understand how public sector organizations can successfully implement organizational information systems (IS). It identifies the factors that contribute to the success of organizational IS implementation in public universities.

Design/methodology/approach

Both qualitative and quantitative research methods are used. The proposed research model is based on previous studies and primary qualitative research, including in-depth interviews, telephone surveys and mail surveys using semi-structured questionnaires to identify the determinants and measures of implementation success. Based on the first mail survey’s results, quantitative research is conducted to test the research hypotheses. The data are gathered from university personnel at 40 public universities, and the study focuses on the implementation of student registration systems.

Findings

The results suggest that successful implementation of organizational IS includes the decisions of both those in authority and users. The external and internal organization and individual user factors have direct relationships with the measure of implementation success, which suggests significant differences between authorities and users.

Research limitations

The analysis is based on the viewpoint of public university personnel; however, the findings suggest the need for further research on other public organizational IS as well as other public service operations.

Practical implication

The study clearly suggests a set of factors to guide public universities in successfully implementing organizational IS for local conditions of a developing country.

Originality/value

The study contributes to the understanding of effective IS implementation in public universities in a developing country.

Details

Journal of Systems and Information Technology, vol. 21 no. 1
Type: Research Article
ISSN: 1328-7265

Keywords

Article
Publication date: 31 August 2012

Tien‐Chen Chien

The purpose of this study is to investigate the influences of system and instructor factors on e‐learning effectiveness under the interactions of computer self‐efficacy. In this…

3509

Abstract

Purpose

The purpose of this study is to investigate the influences of system and instructor factors on e‐learning effectiveness under the interactions of computer self‐efficacy. In this study, the factors of the e‐learning system are functionality, interaction, and response. The factors of the e‐learning instructor are attitude, technical skills, and instructional method. The moderating effects of learners' computer self‐efficacy are examined.

Design/methodology/approach

The study surveyed general employees in the financial services industry in Taiwan. A questionnaire was developed to measure participants' perceptions. Four hundred questionnaires were sent out, and 362 were returned. Of these, 314 were valid, leading to a return rate of 78.5 percent.

Findings

The results of data analysis indicate that both system and instructor factors have significant positive influences on e‐learning effectiveness. Learners' computer self‐efficacy has a moderating effect on the relationship between system functionality and training effectiveness. The higher the computer self‐efficacy, the stronger is the relationship between functionality and effectiveness, and vice versa. However, computer self‐efficacy does not have a significant moderating effect on the relationship between other independent variables and training effectiveness.

Originality/value

Since both system and instructor factors have positive influences on e‐learning effectiveness, HRD managers need to pay more attention to issues in both areas. High computer self‐efficacy can result in better training effectiveness; therefore, it is necessary to pay attention to enhancing employee computer skills and their confidence in using e‐learning.

Details

European Journal of Training and Development, vol. 36 no. 7
Type: Research Article
ISSN: 2046-9012

Keywords

Article
Publication date: 14 August 2023

Theodoros Millidonis, Petros Lois, Ifigenia Georgiou and Evangelos Tsoukatos

In this paper, the authors review the extant literature on e-learning effectiveness in higher education (HE) to investigate how teachers are affected by the actions that the…

Abstract

Purpose

In this paper, the authors review the extant literature on e-learning effectiveness in higher education (HE) to investigate how teachers are affected by the actions that the management of higher education institutions (HEIs) need to take to address the success factors that are critical for e-learning effectiveness. E-learning, in the context of this study, encompasses the delivery of and access to a coordinated collection of learning materials and instructions over an electronic medium using a web server to provide the materials and a web browser to access them.

Design/methodology/approach

To address the study's aims the authors employ a narrative literature review methodology. Since the area under review is comprehensive and it entails the examination of several topics, the authors have selected this methodology to ensure thorough coverage, and a narrative literature review approach can provide the required degree of thoroughness as it covers a wide range of topics within the thematic area under review. The authors focus on contemporary scientific studies published between January 2017 and May 2022 on how teachers involved in e-learning are affected by management actions taken to achieve success factors for e-learning effectiveness within the HE sector, after identifying and grouping the success factors identified in prior literature into dimensions that reinforce effectiveness.

Findings

The authors of the present study have identified and outlined the most prevalent success factor dimensions by performing a narrative review of the extant literature on the topics of e-learning effectiveness and success factors, and by grouping the various success factors identified into the overarching dimensions presented. These dimensions must also be examined in terms of their relevant importance to the most significant e-learning stakeholder groups. Prior studies have made attempts to obtain relevant stakeholder views on success factors for e-learning, with the student perspective naturally being the most widely covered point of view in terms of e-learning success factors prioritization. More studies are needed that tackle the teachers' perspective as well, since this would enable researchers to determine how teachers view e-learning effectiveness success factors.

Originality/value

The authors also discover that the main success factors in literature are not discussed nearly enough from teachers' perspectives. The authors, therefore, highlight the importance of addressing teachers' perspectives, mainly because this will reinforce teacher acceptance of the e-learning system adopted by an HEI, and the authors also outline future research avenues through which the perception of teachers could be obtained. The authors have identified the technique of knowledge management as a potential method to involve teachers in the decision-making process concerning the management of e-learning more, by taking their views into account and documenting them. The authors have discerned that teachers' acceptance of e-learning would be reinforced by supportive management actions since as a result, teachers see improvements in their technological literacy and pedagogical skills, and this would bring about increased motivation, satisfaction and acceptance of e-learning systems.

Details

International Journal of Educational Management, vol. 37 no. 6/7
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 20 August 2009

George Macgregor and James Turner

The use of e‐learning is largely predicated upon the assumption that it can facilitate improvements in student learning and therefore can be more effective than conventional…

2667

Abstract

Purpose

The use of e‐learning is largely predicated upon the assumption that it can facilitate improvements in student learning and therefore can be more effective than conventional techniques. This assumption has been supported by some in the literature but has been questioned by a continuing body of contrary or indifferent evidence. The purpose of this paper is to improve the theoretical understanding of the variables influencing e‐learning effectiveness, the manner in which these variables have been studied to date, and to propose a suitable conceptual model of e‐learning effectiveness to aid its evaluation.

Design/methodology/approach

The paper revisits and critically reviews major contributions to the e‐learning effectiveness literature.

Findings

Owing to a variety of issues prevalent in the literature, it is clear that the variables influencing effectiveness are multifarious and few researchers impose adequate controls or factor them into research designs. Drawing on the work of Dewey, Englebart, and Kaplan, a conceptual framework of e‐learning effectiveness is proposed. This model maps out the key variables involved in the study of e‐learning effectiveness and the interactions between variables.

Originality/value

It is anticipated that such a model will assist researchers in developing future evaluative studies which are both sufficiently robust and holistic in design. It is also hypothesised that studies designed using the conceptual model will be more likely to yield results corroborating the ability of e‐learning to affect improvements in student learning.

Details

Interactive Technology and Smart Education, vol. 6 no. 3
Type: Research Article
ISSN: 1741-5659

Keywords

Article
Publication date: 12 February 2018

Anwar ul Haq, George Magoulas, Arshad Jamal, Asim Majeed and Diane Sloan

E-learning environments and services (ELES) adoption and success rates challenge ELES designers, practitioners and organisations. Enterprise decision makers continue to seek…

1654

Abstract

Purpose

E-learning environments and services (ELES) adoption and success rates challenge ELES designers, practitioners and organisations. Enterprise decision makers continue to seek effective instruments in launching such systems. The purpose of this paper is to understand users’ perceptions of ELES effectiveness and develop a theoretical framework which improves understanding of success factors for adoption.

Design/methodology/approach

Grounded theory method is used to reflect on the relationships between changing users’ requirements and expectations, technological advances and ELES effectiveness models. A longitudinal study collecting data from social media blogs over four years was authenticated based on the context evaluation, language structure and conversational constructs.

Findings

Identification of a new core dimension named “Concept Functionality” which can be used to understand the relationships between e-learning effectiveness factors including the relationships with other domains such as security. The findings are also used to validate major existing models for the success of ELES.

Practical implications

The new framework potentially improves system design process in the fields of education technology, enterprise systems, etc.

Originality/value

Concept functionality dimension can offer more insights to understand ELES effectiveness and further improve system design process in a variety of domains including enterprise systems, process modelling and education technology.

Article
Publication date: 16 November 2010

Bhavani Sridharan, Hepu Deng and Brian Corbitt

The purpose of this paper is to evaluate the critical success factors for sustainable e‐learning in an e‐learning ecosystem framework. Three critical components of the e‐learning

2352

Abstract

Purpose

The purpose of this paper is to evaluate the critical success factors for sustainable e‐learning in an e‐learning ecosystem framework. Three critical components of the e‐learning ecosystem including principles and methods, processes and systems, and substance and content are considered based on a comprehensive review of the relevant literature in e‐learning.

Design/methodology/approach

Systematic interviews are conducted with experts in e‐learning for identifying the critical success factors to sustainable e‐learning within an e‐learning ecosystem framework. This leads to the development of an e‐learning success model that describes the underlying relationship between and among the identified critical success factors.

Findings

A comprehensive analysis of the interview results shows that there are several barriers to the effective adoption of the proposed e‐learning success model for improving the effectiveness of e‐learning. These barriers include a lack of understanding of the technologies behind various pedagogies, insufficiencies of the popular learning management systems, and the sustainability of the learning objects repositories.

Research limitations/implications

The paper highlights the criticality of synergizing the three components of e‐learning ecosystems namely pedagogies, technologies and management of learning resources for achieving a sustainable e‐learning success.

Practical implications

A better understanding of these barriers would help e‐learning stakeholders develop appropriate strategies and policies for the implementation of the proposed e‐learning success model towards creating a sustainable e‐learning environment.

Originality/value

Specific contributions of this research to the entire e‐learning community are discussed with recommendations for concerted policy measures to eliminate the identified barriers in the process of adopting the developed e‐learning success model.

Details

Journal of Systems and Information Technology, vol. 12 no. 4
Type: Research Article
ISSN: 1328-7265

Keywords

Article
Publication date: 29 May 2009

Sevgi Ozkan, Refika Koseler and Nazife Baykal

The purpose of this paper is to demonstrate the importance of undertaking a systemic view of learning management systems (LMSs) evaluation addressing the conceptualization and…

2378

Abstract

Purpose

The purpose of this paper is to demonstrate the importance of undertaking a systemic view of learning management systems (LMSs) evaluation addressing the conceptualization and measurement of e‐learning systems success in higher education.

Design/methodology/approach

The paper adopts a quantitative case perspective and derives a conceptual model for e‐learning assessment (Hexagonal e‐learning assessment model – HELAM). The model is empirically tested for validity and reliability in the university setting.

Findings

Qualitative and quantitative findings have been presented, which will be valuable for academics and practitioners doing research in e‐learning evaluation. The findings support the flexibility and relevance of HELAM as an e‐learning assessment model. It highlights a number of success measures which are grouped under six dimensions.

Research limitations/implications

Further research efforts should explore new dimensions or test the causal relationships among proposed dimensions within the boundary of e‐learning. In that, the paper is limited contextually where attention should be made not to generalize the findings beyond the empirical findings within the case analysis.

Practical implications

The paper supports a practitioner perspective through a consideration of a holistic approach to e‐learning assessment. E‐learning system developers may find the findings useful when designing and implementing the LMS.

Originality/value

The paper is original as the conceptual model has been derived through both theoretical constructs and empirical analysis. It provides an innovative approach to e‐learning assessment.

Details

Transforming Government: People, Process and Policy, vol. 3 no. 2
Type: Research Article
ISSN: 1750-6166

Keywords

1 – 10 of over 5000