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Article
Publication date: 3 June 2022

Xiaoyue Ma, Pengzhen Xue, Mingde Li and Nada Matta

Most of the existing studies on the evolution of emergency topics in social media focused on the emergency information demand of fixed user type in emergency while ignoring the…

Abstract

Purpose

Most of the existing studies on the evolution of emergency topics in social media focused on the emergency information demand of fixed user type in emergency while ignoring the changing roles of stakeholders during the emergency. Thus in this study, a three-dimensional dynamic topic evolution model is proposed, in which fine grained division of time, dynamic identification of stakeholders in the emergency, and emergency topic evolution based on both timeline and stakeholder's type are all considered.

Design/methodology/approach

Particularly the relevance between the tweets posted and the topic of emergency, the influence on the social network, and the attention of emergency topic are as well taken into account to quantitatively calculate the weight and ranking of stakeholders at different stages of the emergency. To verify the proposed model, an experimental demonstration was carried out under an emergency event posted on social media.

Findings

The results show that (1) based on the three-dimensional dynamic topic evolution model, the composition and ranking of stakeholders have obvious differences at different stages; (2) the emergency information needs and the sharing behavior of stakeholders on emergency information also indicate different preferences where the topic concerns of stakeholders at different stages have a strong relationship with their weight ranking; (3) the emergency topic evolution considering both the dynamics of emergency stakeholders and emergency information demand could more accurately reflect the changing regularity of social media users' attention to information in emergency events.

Originality/value

This study is one of first to investigate the emergency topic evaluation on social media by considering the dynamic changes of various stakeholders in emergency. It could not only theoretically provide more accurate method to understand how users share and search emergency information in social media, but also practically signify an information recommendation way in social media for emergency tracking.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-02-2021-0098.

Details

Online Information Review, vol. 47 no. 2
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 5 May 2023

Dejian Yu and Bo Xiang

The purpose of this study is to comprehensively review the human resource management (HRM) and employment relations (ERs) field and explore the knowledge map, knowledge evolution

Abstract

Purpose

The purpose of this study is to comprehensively review the human resource management (HRM) and employment relations (ERs) field and explore the knowledge map, knowledge evolution trends and paths and paradigm shifts within this field.

Design/methodology/approach

The Structural Topic Model in combination with Word2vec is proposed and applied in this work. First, this paper detects and interprets the research topics by reviewing 23,786 papers from 29 important journals in this field from 1990 to 2021. Then, this research explores popularity trends by aggregating topic proportions from a temporal perspective. Finally, this work explores the research topic evolution from the semantic perspective.

Findings

This paper obtains the following findings: (1) Sixteen research topics are identified, which provide the basic research overview of the whole field. (2) The changes in topic popularity over time map the tendency for employee benefits to be valued. (3) The evolutionary trajectories of temporal local topics are provided, which reflect the mechanisms of the paradigm and ideological migration and fusion.

Originality/value

This work adopts state-of-the-art textual as well as semantic mining techniques to establish a comprehensive knowledge map for HRM and ER research. Furthermore, these results uniquely demonstrate the pluralistic ideological orientation at the social level is gradually integrated into more micro levels, such as enterprises and individuals. These are the contents that were mentioned from previous studies by scholars, but not meticulously verified and interpreted.

Details

International Journal of Manpower, vol. 44 no. 5
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 23 August 2022

Ru-xin Nie, Kwai-sang Chin, Zhang-peng Tian, Jian-qiang Wang and Hong-yu Zhang

The purpose of this paper is exploring the effects of segment dynamic and temporal dynamic triggered by the COVID-19 pandemic on classifying service quality attributes, thereby…

Abstract

Purpose

The purpose of this paper is exploring the effects of segment dynamic and temporal dynamic triggered by the COVID-19 pandemic on classifying service quality attributes, thereby formulating improvement strategies to satisfy customers and respond to threats.

Design/methodology/approach

Given the dynamics of the attractive quality theory, this paper designs a framework with four phases by embedding techniques of text mining and deep learning based on evidence from online reviews.

Findings

This paper figures out dynamics of service quality attributes for distinct segments and their dynamic proportion along with different stages of the pandemic. Another finding demonstrates segment dynamic and temporal dynamic effects of sentiments toward service quality attributes on customer satisfaction under the impacts of pandemic. Classification results and improvement strategies are derived for varying segments at different pandemic situations.

Practical implications

This paper reveals dynamic effects on classifying service quality attributes, which contributes to assisting hospitality practitioners from different segments in improving service quality when facing with the challenges of crisis and potential risks.

Originality/value

Given hospitality industry is time- and segment-sensitive, the authors achieve the quantification of dynamics of attractive quality theory and extend it into hospitality marketing and crisis management from the perspective of dynamics with evidence from online reviews.

Details

International Journal of Contemporary Hospitality Management, vol. 35 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 25 April 2019

Guiwen Liu, Juma Hamisi Nzige and Kaijian Li

The purpose of this study is to discover the distribution and trends of existing Offsite construction (OSC) literature with an intention to highlight research niches and propose…

1707

Abstract

Purpose

The purpose of this study is to discover the distribution and trends of existing Offsite construction (OSC) literature with an intention to highlight research niches and propose the future outline.

Design/methodology/approach

The paper adopted literature reviews methodology involving 1,057 relevant documents published in 2008-2017 from 15 journals. The selected documents were empirically analyzed through a topic-modeling technique. A latent Dirichlet allocation model was applied to each document to infer 50 key topics. A machine learning for language toolkit was used to get topic posterior word distribution and word composition.

Findings

This is an exploratory study, which identifies the distribution of topics and themes; the trend of topics and themes; journal distribution trends; and comparative topic, themes and journal distribution trend. The distribution and trends show an increase in researcher’s interest and the journal’s priority on OSC research. Nevertheless, OSC existing literature is faced with; under-researched topics such as building information modeling, smart construction and marketing. The under-researched themes include organizational management, supply chain and context. The authors also found an overload of similar information in prefabrication and concrete topics. Furthermore, the innovative methods and constraints themes were found to be overloaded with similar information.

Research limitations/implications

The naming of the themes was based on our own interpretation; hence, the research results may lack generalizability. Therefore, a comparative study using different data processing is proposed. The study also provides future research outline as follows: studying OSC topics from dynamic evolution perspective and identifying the new emerging topics; searching for effective strategies to enhance OSC research; identifying the contribution of countries, affiliation and funding agency; and studying the impact of these themes to the adoption of OSC.

Practical implications

This study is of values to the scholars, as it could stimulate research to under-researched areas.

Originality/value

This paper justifies a need to have a broad understanding of the nature and structure of existing OSC literature.

Details

Construction Innovation, vol. 19 no. 3
Type: Research Article
ISSN: 1471-4175

Keywords

Article
Publication date: 5 October 2021

Chenglei Qin, Chengzhi Zhang and Yi Bu

To better understand the online reviews and help potential consumers, businessmen and product manufacturers effectively obtain users’ evaluation on product aspects, this paper…

Abstract

Purpose

To better understand the online reviews and help potential consumers, businessmen and product manufacturers effectively obtain users’ evaluation on product aspects, this paper aims to explore the distribution regularities of users’ attention and sentiment on product aspects from the temporal perspective of online reviews.

Design/methodology/approach

Temporal characteristics of online reviews (purchase time, review time and time intervals between purchase time and review time), similar attributes clustering and attribute-level sentiment computing technologies are used based on more than 340k smartphone reviews of three products from JD.COM (a famous online shopping platform in China) to explore the distribution regularities of users’ attention and sentiment on product aspects in this paper.

Findings

The empirical results show that a power-law distribution can fit users’ attention on product aspects, and the reviews posted in short time intervals contain more product aspects. Besides, the results show that the values of users’ sentiment on product aspects are significantly higher/lower in short time intervals which contribute to judging the advantages and weaknesses of a product.

Research limitations/implications

This paper cannot acquire online reviews for more products with temporal characteristics to verify the findings because of the restriction on reviews crawling by the shopping platforms.

Originality/value

This work reveals the distribution regularities of users’ attention and sentiment on product aspects, which is of great significance in assisting decision-making, optimizing review presentation and improving the shopping experience.

Details

The Electronic Library , vol. 39 no. 4
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 29 August 2023

Qingqing Li, Ziming Zeng, Shouqiang Sun, Chen Cheng and Yingqi Zeng

The paper aims to construct a spatiotemporal situational awareness framework to sense the evolutionary situation of public opinion in social media, thus assisting relevant…

Abstract

Purpose

The paper aims to construct a spatiotemporal situational awareness framework to sense the evolutionary situation of public opinion in social media, thus assisting relevant departments in formulating public opinion control measures for specific time and space contexts.

Design/methodology/approach

The spatiotemporal situational awareness framework comprises situational element extraction, situational understanding and situational projection. In situational element extraction, the data on the COVID-19 vaccine, including spatiotemporal tags and text contents, is extracted. In situational understanding, the bidirectional encoder representation from transformers – latent dirichlet allocation (BERT-LDA) and bidirectional encoder representation from transformers – bidirectional long short-term memory (BERT-BiLSTM) are used to discover the topics and emotional labels hidden in opinion texts. In situational projection, the situational evolution characteristics and patterns of online public opinion are uncovered from the perspective of time and space through multiple visualisation techniques.

Findings

From the temporal perspective, the evolution of online public opinion is closely related to the developmental dynamics of offline events. In comparison, public views and attitudes are more complex and diversified during the outbreak and diffusion periods. From the spatial perspective, the netizens in hotspot areas with higher discussion volume are more rational and prefer to track the whole process of event development, while the ones in coldspot areas with less discussion volume pay more attention to the expression of personal emotions. From the perspective of intertwined spatiotemporal, there are differences in the focus of attention and emotional state of netizens in different regions and time stages, caused by the specific situations they are in.

Originality/value

The situational awareness framework can shed light on the dynamic evolution of online public opinion from a multidimensional perspective, including temporal, spatial and spatiotemporal perspectives. It enables decision-makers to grasp the psychology and behavioural patterns of the public in different regions and time stages and provide targeted public opinion guidance measures and offline event governance strategies.

Details

The Electronic Library , vol. 41 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 16 December 2021

Xin Feng, Xu Wang and Yue Zhang

The outbreak and continuation of COVID-19 have spawned the transformation of traditional teaching models to a certain extent. The Chinese Ministry of Education’s guidance on “keep…

Abstract

Purpose

The outbreak and continuation of COVID-19 have spawned the transformation of traditional teaching models to a certain extent. The Chinese Ministry of Education’s guidance on “keep learning and teaching during class suspension” has made OTC and learning (OTC) become routinized, and the public’s emotional attitudes toward OTC have also evolved over time. The purpose of this study is to segment the emotional text data and introduce it into the topic model to reveal the evolution process and stage characteristics of public emotional polarity and public opinion of OTC topics during public health emergencies in the context of social media participation. The research has important guiding significance for the development of OTC and can influence and improve the efficiency and effect of OTC to a certain extent. The analysis of online public opinion can provide suggestions for the government and media to guide the trend of public opinion and optimize the OTC model.

Design/methodology/approach

This paper takes the topic of “OTC” on Zhihu during the COVID-19 epidemic as an example, combined with the characteristics of public opinion changes, chooses Boson emotional dictionary and time series analysis method to build an OTC network public opinion theme evolution analysis framework that integrates emotional analysis and topic mining. Finally, an empirical analysis of the dynamic evolution of the communication network for each stage of the life cycle of a specific topic is realized.

Findings

This paper draws the following conclusions: (1) Through the emotional value table and the change trend chart of the number of comments, the analysis found that the number of positive comments is greater than the number of negative comments, which can be inferred that the public gradually accepts “OTC” and presents a positive emotional state. (2) By observing the changing trend of the average daily emotional value of the public, it is found that the overall emotional value shows a stable development trend after a large fluctuation. From the actual emotional value and the fitted emotional value curve, it can be seen that the overall curve fit is good, so ARIMA (12, 1, 6) can accurately predict the dynamic trend of the daily average emotional value in this paper. Therefore, based on the above-mentioned public opinion, emotional analysis research, relevant countermeasures and suggestions are put forward, which is conducive to guiding the development direction of public opinion in a positive way.

Originality/value

Taking the topic of “OTC” in Zhihu as an example, this paper combines Boson emotional dictionary and time series to conduct a series of research analyses. Boson emotional dictionary can analyze the public’s emotional tendency, and time series can well analyze the intrinsic structure and complex features of the data to predict the future values. The combination of the two research methods allows for an adequate and unique study of public emotional polarization and the evolution of public opinion.

Article
Publication date: 4 May 2021

María A. Agustí, José L. Galán and Francisco J. Acedo

The purpose of this paper is to analyse and classify the literature that links slack resources with performance, determining the diversity and coherence within the field, as well…

Abstract

Purpose

The purpose of this paper is to analyse and classify the literature that links slack resources with performance, determining the diversity and coherence within the field, as well as possible future research trends.

Design/methodology/approach

Using Web of Science information, a dynamic co-citation and co-word analysis was developed, enabling identification of the theoretical foundations that have accompanied the study of the slack–performance relationship and the research trends associated with these types of resources and their temporal evolution.

Findings

Document co-citation and co-word analysis and its evaluation present a growing diversity of literature but which maintains links to the core works, giving coherence to this research field. The key theoretical approaches remain stable over time but with fragmentation of the topics analysed. Results allowed identification of a number of emerging research trends, achieving a level of consolidation within the field, with research fronts linked to those trends.

Originality/value

Slack resources have a large trajectory within the management field. However, it is believed only basic bibliometric analyses of the literature have been made and none has developed an analysis of the evolution. This work is useful not only for incipient researchers to better understand the theoretical bases upon which the current work is based but also for the identification of possible gaps and unanswered research questions. The results complement previous research, with qualitative or meta-analytic perspectives, fundamental in understanding the structure and evolution of this research field.

Details

Baltic Journal of Management, vol. 16 no. 3
Type: Research Article
ISSN: 1746-5265

Keywords

Content available
Article
Publication date: 11 October 2018

Ping Wang and Joan Mileski

This study aims to promote strategic maritime management as a new emerging discipline to foster research in strategic maritime issues.

4270

Abstract

Purpose

This study aims to promote strategic maritime management as a new emerging discipline to foster research in strategic maritime issues.

Design/methodology/approach

An existing academic discipline maturity model is adapted by including four phases of dynamic evolutionary paths to evaluate the phase of maturity of a research discipline. The model is validated by means of two matured disciplines: strategic management and maritime economics.

Findings

It is found that the current research of strategic maritime management is at a phase of emergence of discipline and ready to move to the maturity phase. It is also found that the evolution of the path of strategic maritime management resembles the early evolution path of strategic management but lags 30 years behind. Future research directions of strategic maritime management can be referred to the research streams in the maturity phase of strategic management.

Research limitations/implications

The adapted academic discipline maturity model brings in the longitudinal and dynamic perspectives of the evolution of an academic discipline, which helps maritime strategists identify gaps and opportunities and evaluate the appropriateness of applying a strategic management paradigm to a specific research topic.

Originality/value

The adapted academic discipline maturity model brings in the longitudinal and dynamic perspective of the evolution of an academic discipline, which helps maritime strategists define the gaps and opportunities in strategic maritime management research.

Article
Publication date: 22 June 2023

Jingjing Sun, Ziming Zeng, Tingting Li and Shouqiang Sun

The outbreak of COVID-19 has become a major public health emergency worldwide. How to effectively guide public opinion and implement precise prevention and control is a hot topic

Abstract

Purpose

The outbreak of COVID-19 has become a major public health emergency worldwide. How to effectively guide public opinion and implement precise prevention and control is a hot topic in current research. Mining the spatiotemporal coupling between online public opinion and offline epidemics can provide decision support for the precise management and control of future emergencies.

Design/methodology/approach

This study focuses on analyzing the spatiotemporal coupling relationship between public opinion and the epidemic. First, based on Weibo information and confirmed case information, a field framework is constructed using field theory. Second, SnowNLP is used for sentiment mining and LDA is utilized for topic extraction to analyze the topic evolution and the sentiment evolution of public opinion in each coupling stage. Finally, the spatial model is used to explore the coupling relationship between public opinion and the epidemic in space.

Findings

The findings show that there is a certain coupling between online public opinion sentiment and offline epidemics, with a significant coupling relationship in the time dimension, while there is no remarkable coupling relationship in space. In addition, the core topics of public concern are different at different coupling stages.

Originality/value

This study deeply explores the spatiotemporal coupling relationship between online public opinion and offline epidemics, adding a new research perspective to related research. The result can help the government and relevant departments understand the dynamic development of epidemic events and achieve precise control while mastering the dynamics of online public opinion.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

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