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This study aims to examine the present trend of academic libraries consortia and the likely ways to improve on the development of consortia in Nigeria.

The study adopted the descriptive survey method. It covers four selected academic libraries in the north and eastern parts of Nigeria. A questionnaire entitled “Library Consortia in Nigerian Universities Questionnaire (LCNUQ)” was designed to collect data for the study.

The study revealed that academic libraries in Nigeria have not fully embraced library consortia, as only two out of the four academic libraries surveyed have functioning library consortia. The paper shows that none of the libraries surveyed have collection development policies on e-resources, as well as union catalogues and interlibrary networking. It also reveals some likely ways of improving library consortia to include: jointly budgeting, increased funding and collective and compulsory development of interlibrary networking and union catalogues among university libraries within the country.

The study will encourage librarians and library management in developing countries to embrace and facilitate the development of library consortia.

The paper reveals the present trend of library consortia in Nigeria. Therefore, the findings may be of help to librarians, university administrators and government to build and improve on the development of library consortia in Nigeria and other developing countries.

This paper aims to examine how libraries can create relative bargaining power and presents a methodology for analyzing collections and preparing for negotiations.

A brief literature review of the current state of collection budgets and electronic resource prices is presented prior to proposing a methodology based on business analysis frameworks and techniques.

Electronic resource subscription prices are increasing at a rate significantly higher than inflation, while collection budgets grow slowly, remain stagnant or decrease. Academic libraries have the ability to counteract this trend by creating relative bargaining power through organizational efforts that take advantage of size and concentration (e.g. consortia), vertical integration through practices such as library publishing and open access and through individual efforts using information. This paper proposes metrics and methodologies that librarians can use to analyze their collections, set negotiation priorities and prepare for individual resource negotiations to create relative bargaining power.

The proposed methodology enables librarians and buyers of information resources to harness the information available about their electronic resource collections to better position themselves when entering negotiations with vendors.

This paper presents metrics, some not commonly used (i.e. average annual price increase/decrease), that aid in understanding price sensitivity. Pareto analysis has been traditionally used to analyze usage, but this paper suggests using it in relation to costs and budgets for setting negotiation priorities.

This paper aims to evaluate the user satisfaction criterion for qualitative assessment of timeliness and efficacy of digital libraries based on the multivariate fuzzy logic technique.

In this paper, the performance of digital library services using fuzzy logic modeling are evaluated. This model based on fuzzy logic control is used to compute the dynamic response of users by using multiple independent variables. These parameters with inherent uncertainties in practical scenarios are characterized by fuzzy linguistic information.

Several parameters determining the user satisfaction metric in the deployment of digital library exhibit implicit uncertainties which can be intelligently modeled by means of fuzzy control systems. Given the sample data set for the proposed fuzzy multi-attribute decision-making framework, the simulation results are used to compute various error performance measures in the estimation of the fuzzy output variables.

The size of the considered sample data set is considerably small. Scalable real-world data sets can be used to reinforce the statistical efficiency and accuracy of the proposed model. Moreover, other techniques such as evolutionary multi-objective optimization and the Markovian process can be implemented to explore the efficient correlation between different parameters influencing the users’ behavior and facilitate the general application of the proposed technique.

The paper applied a fuzzy design methodology in which several attributes related to the service of digital library and the affiliated online resource provisions are used to assess their synchronous impact on user convenience in accessing and manipulating the library information. End-users’ satisfaction is crucial for quality-based valuation of compliance with the time limitations and proficiency of digital libraries.

Building process innovation capability (PIC) is becoming increasingly important to keep pace with changing business environments and emerging technological opportunities. However, the literature on process innovation capability (PIC) is still very broad and does not consistently reflect today's reality that is becoming increasingly complicated and knowledge-intensive, leading to more organizational needs for supporting less-structured business processes (LSBP).

Based on a systematic literature review (SLR), the authors provide evidence for this under-investigated subject by consolidating organizational capabilities for managing PIC in LSBP. The authors screened 1,083 and identified only 26 peer-reviewed articles that simultaneously encompass process innovation and LSBP.

The authors explain which LSBP types are typically addressed, and in which sectors. The authors categorize research avenues, best practices and a framework that links PIC to performance outcomes by also considering business environments. Three theories (i.e. resource-based view, dynamic capabilities and sociotechnical theory) help to underpin the six empirically observed capabilities along three pillars (i.e. people, process and technology).

Besides a research agenda, the authors offer a conceptual framework for PIC in LSBP as a reference to guide scholars and practitioners.

The authors offer best practices, as derived from the literature.

This is the first SLR for PIC in LSBP, consolidating and categorizing the PIC-LSBP characteristics. Due to few studies on the subject, this work contributes to a deeper understanding of the PICs needed for LSBP to obtain the desired performance outcomes.

This paper aims to investigate the applicability of Grant’s framework in the current changing and dynamic environment.

In this paper, a critical review of Grant’s paper was conducted to identify the limitations and weaknesses of the framework, which prevent its effective application in the current digital age.

As a result, this paper presented a modified framework and four propositions to consider dynamic capabilities in the new turbulent environment and extend the relationships between a firm’s resources, capabilities, dynamic capabilities, competitive advantage and competitive strategy. Findings tied to this initiative will provide important contributions to research.

Rooted in resource-based view (RBV), the proposed framework puts forward a valid theoretical foundation on how to create a competitive advantage from a firm’s internal factors, including strategic resources, capabilities and dynamic capabilities. Furthermore, it contributes to RBV literature by considering dynamic capabilities, as the firms’ most crucial factors in the current dynamic digital market.

The purpose of this paper is to explore the social and cultural aspects of the context that frames service exchange to better understand how value and experience are evaluated.

The authors apply a conceptual approach to develop and propose a framework for deepening the understanding of the context of market-related experiences. The authors integrate two growing streams of research – consumer culture theory and service-dominant logic – that focus on phenomenological and experiential views on value and extend the context of experience with a culturally rich, service-ecosystems view of markets.

The authors broaden the context of experience by applying a service-ecosystems perspective and identify four social and cultural factors that influence experience from this extended context – sign systems and service ecosystems; multiplicity of structure and institutions; value-in-cultural-context; and co-construction of context. Based on this, the authors point toward directions for future research.

The proposed framework points researchers and managers toward an extended context that is reproduced through the co-creation of value and influences evaluations of experience. Empirical research is needed to provide evidence of the proposed framework and further extend the understanding of dynamic social and cultural contexts.

The findings of this study provide a broader scope of context and identify additional social and cultural factors for managers to consider in their efforts to enhance customer experiences.

Traditional views of markets limit the context of experience to firm-customer encounters or consumer-centric practices and processes. This paper extends the context of experience to consider the practices and perspectives of multiple actors and various views on value.

This paper aims to examine and analyse the status and differences in different components of e-resources management of business/management school libraries in India. It also examines the factors responsible for criteria/methods used in the life cycle of e-resources and e-resource management (ERM) system.

This study uses convenient sampling method as the management institutes in India are many and scattered around India. A suitably designed questionnaire has been prepared and sent to the libraries. Data collected from the librarians/library in-charge on managing e-resources in their libraries selected under study were entered into SPSS software for analysis. Further, coding and decoding of data are being done for analysis. Simple cross tabulation, simple statistical tools like mean and standard deviations and advanced statistical tools like ANOVA, chi-square test and multiple regression analysis, etc. have been applied for analysis.

E-resources management is one of the most important concepts in any academic library. After automation and digitization of library resources, there is a challenge for library professional to manage this tremendous increase in e-resources. In this study, it is observed that all libraries are not following all the steps of different components of ERM such as selection, evaluation, acquisition, license agreement and renewal/cancelation of e-resource which are essential for the better management of e-resources. The voluminous e-resource can easily be managed through the ERM system. However, this study found that better management of e-resources directly effected by the facilities of IT infrastructures available in the library and proportion of non-professional staff to total staff.

This study is confined to 38 libraries of ranked management institutes/business schools in India based on the report published in Business India, Business World and Business Today. This study is confined to issues relating to e-resources collection development, the status of IT infrastructure, life-cycle process of e-resources and tools and technology implemented to manage e-resources.

This paper provides how electronic resources are being managed by business/management school libraries in India. What are the methods/criteria they are being used in different components of the life cycle of e-resources management? In this paper, the hypothesis has been tested by using simple and advance statistical tools.

The purpose of this paper is to describe the pattern of electronic information resources use and satisfaction with university‐paid resources by the faculty members in eight public universities in Bangladesh.

An online questionnaire was used to assess the contemporary use of, and satisfaction with, university subscribed electronic resources by the faculty members. The major constraints faced by them in accessing online resources were also identified. To analyze the influence of demographic characteristics on overall satisfaction with e‐resources, Mann‐Whitney and Kruskal‐Wallis tests were carried out. The constraints faced by the faculty members were tested in relation to their opinions on overall satisfaction using chi‐square tests.

The results showed that faculty members are not generally satisfied with the current level of university subscribed e‐resources. They identified limited number of titles, limited access to back issues, difficulty in finding information, inability to access from home, limited access to computers and slow download speed as major constraints. These constraints do affect e‐resources use in the public universities. However, these constraints are mainly related to the poor IT infrastructure and limited access to e‐resources, which may also lead to other constraints such as an unwillingness to use the resources regularly and consequently low satisfaction with such resources.

This is the first time an effort has been made to assess the use of university‐paid online information resources by the academic community in Bangladesh. This study could be used to assess faculty needs for electronic resources which may also lead to a more dynamic interaction with such resources.

Collections of links to Web resources become difficult to maintain and use as they grow in size. Database‐driven, dynamic Web publishing solutions offer searching capabilities and display options, and enable librarians to maintain current and accurate information. Reference librarians at Lafayette College use FileMaker Pro database software to generate subject lists of Web‐based resources dynamically. Thanks to FileMaker Pro’s ease of use and built‐in Web publishing capabilities, attractive and functional dynamic Web content can be generated with no programming skills.

This article examines several library metadata standards, structures and schema relevant to the challenge of managing electronic resources. Among the standards, structures and schema to be discussed are MARC, METS, Dublin Core, EAD, XrML, and ODRL. The authors’ analysis reveals that there is currently no one standard, structure or schema that adequately addresses the complexity of e‐resource management. The article concludes with an outline and proposal for a new metadata schema designed to manage electronic resources.