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Article
Publication date: 21 December 2021

Taha Jafari, Azim Zarei, Adel Azar and Alireza Moghaddam

The paper aims to explore how business intelligence (BI), integration and agility influence supply chain performance.

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Abstract

Purpose

The paper aims to explore how business intelligence (BI), integration and agility influence supply chain performance.

Design/methodology/approach

The study was performed by the exploratory sequential mixed method in two phases including meta-synthesis as a qualitative method and survey as a quantitative method. Data were collected through a survey of 369 Iranian companies across various industries. Structural equation modeling was used to test hypotheses.

Findings

The results show that BI, integration and agility play an important role in achieving better supply chain performance. In the meantime, BI has the greatest impact on supply chain performance. Additionally, BI has a positive and significant effect on the integration and agility of the supply chain. The study also found that integration has a direct effect on supply chain agility.

Originality/value

To the best of the authors' knowledge, the paper theoretically and empirically presents a new conceptual model of the relationship between BI, integration, agility and supply chain performance. The study helps researchers and practitioners to achieve insights into supply chain performance improvement.

Details

International Journal of Productivity and Performance Management, vol. 72 no. 5
Type: Research Article
ISSN: 1741-0401

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