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The purpose of this paper is to investigate similar and different wayfinding strategies used by novice and expert patrons at an academic library.

The study employed a usability study approach. In total, 12 people, places, or things were identified as important for students to be able to locate within an academic library. Students from one of three groups (high school, freshmen, and seniors) were randomly assigned a scenario requiring them to find the indicated person, place, or thing. Student researchers video recorded participants and took field notes during the wayfinding activity and conducted an interview about participant’s experience following the exercise.

Total and average time needed to locate the person, place, or thing indicated in the scenario were determined for each group. In addition, wayfinding tools (signs, maps, help desks, technology, and experience) used by participants were identified.

The research compares novice and expert wayfinding strategies. It is unique in its use of student researchers as part of a sociology class project, to collect and analyze the data.

The purpose of this paper is to investigate changes proposed in 2012 to commodity programs for the new Farm Bill. Both the Senate and House Agriculture Committee versions of the new Farm Bill eliminate current commodity programs including direct payments, create new revenue‐based commodity program options designed to cover “shallow” revenue losses, and also introduce supplemental crop insurance coverage for shallow revenue losses.

This paper documents the payment functions for the new revenue programs proposed in both the Senate and House Ag Committee Farm Bills, and also estimates expected payments for each using a model based on historical county yield data, farmer‐level risk rates from RMA, and commodity price levels from the March 2012 CBO baseline projections.

The authors find significant variation in expected per acre payment across programs, crops, and regions. In general, the Senate's bill would be expected to be preferred over the House's bill for corn and soybean producers, particularly those in the Midwest. Also, the RLC program in the House's Bill typically would be projected to pay much less than the Senate's SCO or ARC programs for most producers in the Midwest.

This study develops an extensive nationwide model of county and farm yield and price risks for the five major US crops and employs the model to evaluate expected payment rates and the distribution of payments under the House and Senate Farm Bill proposals. These analyses are important for program evaluation and should be of great interest to producers and policymakers.

The purpose of this paper is to present a case study demonstrating the role of performance measurement systems (PMS) in driving strategic transformation.

Using a case study approach this paper analyses how Babcock Marine, a service provider to the Ministry of Defence (MoD), is using performance measurement as a catalyst to bring about strategic transformation at Her Majesty's Naval Base – Clyde. Transformation is required to facilitate a new public‐private sector contractual and financial relationship.

This paper highlights the differences between the use of PMS in static and dynamic (transformational) environments. It proposes that the balanced scorecard is a useful tool to monitor the pace of change and communicate the status of the change. It indicates that during the transformation program care must be taken to ensure that the measures used stay aligned with strategic objectives and that the balanced scorecard does not become cumbersome in terms of number of measures and administrative overhead. Finally it suggests that even in the absence of other critical success factors normally associated with transformation (such as a clear transformation plan and a strong ongoing communication mechanism), the balanced scorecard can provide structure and focus which will help to maintain the pace of change. It therefore demonstrates that the introduction of a performance management system can be complementary to the process of strategic transformation.

The paper provides empirical evidence of PMS supporting transformation even in the absence of other critical success factors normally associated with strategic transformation.

March 15, 1972 Revenue — Selective employment tax — Premium — Manufacturers of plant — Sites for construction, erection and repair of plant — Regional employment payments — Main establishment within development area — Sites of work outside development area — Whether employment of employees on sites carried out in or from establishment wholly within development area — Selective Employment Payments Act, 1966 (c.32), s.l (1), (2), — Finance Act, 1967 (c.54), s.26(l) — Revenue Act, 1968 (c.l1), s.l(2).

ICS‐Texicon recently attracted agents from more than 30 countries to Newbury for its annual international conference.

Emerging technologies are shaping the way we use information and undergraduates are early adopters of technology; however the purpose of their use of these devices has been of concern. The purpose of this paper is to examine use of internet capable handheld devices among Information Resources Management (IRM) undergraduates at Babcock University, Ilisan, Nigeria.

Non‐experimental ex post facto design was adopted for the study. Total enumeration was used to capture 220 IRM undergraduates. Using an adapted ECAR study, six questionnaire with reliability value (x=0.89) were administered; all questionnaires administered were retrieved and used for the study.

The study revealed that the majority (90 per cent) own handheld devices, used mainly for social networking, checking of information, instant messaging and e‐mails. Most of the students (70 per cent) are frequent users of their devices for internet activities, expending about 2‐100 h on a weekly basis. Factors which include slow network connection, limited access, and other ways of internet access, battery life and cost hinder use of the internet via handheld devices.

The use of internet capable mobile technology is crucial in engaging higher education students.

In previous experiments where negotiators' fairness judgments have been found to be egocentrically biased, it is possible that the observed bias was caused largely by selective encoding of the background information given to negotiators. The extent to which egocentric fairness judgments were caused by selective encoding, however, cannot be determined from those experiments. In the present study, we tested for the effects of selective encoding by varying the point in time that negotiators learned their role in a simulated wage dispute. Results indicated that, while judgments of a fair settlement point were the most egocentric under conditions that allowed for selective encoding, these conditions were not necessary for the bias to occur; there was a significant degree of egocentric bias even when there was no possibility of selective encoding. Implications of these results for both research and practice are discussed.

Literature on face‐to‐face intercultural business communication (IBC) suggests that language, culture, business culture, and interpersonal context variables lead to misunderstandings, but these predictors have not been studied with regard to e‐mail communication. This exploratory study identifies variables that cause e‐mail miscommunication, reduce work accomplishment, and harm business relationships. We conducted a survey to capture the effect of common predictors and asked respondents to share the most commonly employed strategies when communication problems arose. We offer a multi‐dimensional model for further research.

The purpose of this article is to determine the degree of physical violence received and inflicted over the past two years by a sample of women in prison in their relationships with their partners (N=/213). Over half of the women report having suffered some form of violence at the hands of their partners at some time in their lives. As for physical violence experienced over the past two years, one out of every four women has experienced violence at the hands of her partner. The women in this study rated the act of physical violence they had experienced in the past two years as severe, a term they also used to describe the degree of disturbance, anger and fear they felt after the violent incident. As for the violence the women inflicted on their partners, one out of every four women has inflicted violence on her partner (26.8%) although they rate the most aggressive event during these past two years as slight. After the event, over half the women felt severely disturbed as well as slightly angry and scared.

Notes that political marketing has become the subject of an increasing number of academic publications, but the subject of marketing a business proposition to a political audience such as government ‐ political lobbying ‐ has received less attention in this literature. Marketing business to government is generally evaluated more in the context of impact on legislators and regulators ‐ how to sell a case in political terms ‐ than from the point of view of the wide range of pressures on a business organizing itself to do so. Argues that the principles and ways of analysing the development of a political campaign have direct application to the analysis of lobbying campaigns. Examines in outline the successful 1993 bid by Devonport Management Ltd for the Trident refitting contract, drawing some lessons on the development of a specific lobbying campaign from the point of view of a business, employing concepts recognizable to marketing professionals. Describes the process of development of the Devonport “product”, the formulation and implementation of strategy and the monitoring and control of that strategy. Draws some conclusions about the lessons for successful development of a lobbying campaign to government by business, and proposes a research agenda is. Re‐emphasizing the importance of political marketing to business requires the recognition that Parliament is only one of a number of forums for activity and successful lobbying depends on an understanding of all these forums drawing on a range of analytical business skills. Seeks to illustrate some connections between the disciplines of marketing, political communications and lobbying.