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1 – 6 of 6Hashem Alshurafat, Omar Arabiat and Maha Shehadeh
This paper aims to explore the intention to adopt the Metaverse in Islamic banks, with a particular focus on evaluating perceived usefulness, ease of use, user satisfaction and…
Abstract
Purpose
This paper aims to explore the intention to adopt the Metaverse in Islamic banks, with a particular focus on evaluating perceived usefulness, ease of use, user satisfaction and the influence of religiosity. Integrating the technology adoption model (TAM) and religiosity intention model, this study will dissect the multidimensional aspects influencing the acceptance of Metaverse technologies.
Design/methodology/approach
Surveying Islamic bank professionals in Jordan, this study used a structured questionnaire and data augmentation to analyze Metaverse adoption factors. Using partial least squares-structural equation modeling, the relationships between ease of use, usefulness, religiosity and satisfaction were explored.
Findings
The study identifies pivotal relationships among perceived usefulness, ease of use, user satisfaction and religiosity in the context of adopting metaverse technologies in Islamic banks in Jordan. Evidence highlights the dominant role of perceived usefulness and ease in influencing both intention to use and satisfaction levels. Religiosity, while not a direct influencer, plays a collaborative role, underscoring a balanced mix of technological and religious elements that will potentially shape the adoption trajectory of metaverse technologies within this specific banking sector.
Practical implications
Integrating metaverse technologies in Islamic banks necessitates balancing technological advances with Sharia compliance. The study underscores the importance of aligning user experience with religious values and fostering innovation within Islamic ethical guidelines.
Originality/value
This study uniquely integrates the TAM and religiosity-intention model to explore metaverse adoption in Islamic banks, unveiling a nuanced interplay between technology and religious values. It offers practical insights for tailoring innovations in the Islamic financial ecosystem.
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Mohamed A. Khashan, Mohamed M. Elsotouhy, Mohamed A. Ghonim and Thamir Hamad Alasker
Smart banking services (SBS) are critical for developing countries to achieve developmental goals. The success of SBS is dependent on the considerable perceived customer…
Abstract
Purpose
Smart banking services (SBS) are critical for developing countries to achieve developmental goals. The success of SBS is dependent on the considerable perceived customer experience of provided services. Based on technology adoption studies, this study aims to model smart customer experience (SCE) outcomes by investigating the relationships between SCE, customer gratitude, continuance intentions and positive word-of-mouth (P-WOM).
Design/methodology/approach
The current research included 384 bank clients as participants. The data were analyzed using partial least squares structural equation modeling (PLS-SEM).
Findings
According to the findings, SCE directly increases customer gratitude, continuance intention to adopt smart services and P-WOM. Customer gratitude enhances continuance intentions and P-WOM. Additionally, customer gratitude mediates the relationship between SCE, continuance intention and P-WOM. Finally, the findings revealed that customer innovativeness and optimism play a substantial moderating impact among the variables studied.
Originality/value
This is the first research to include all of these variables. Furthermore, to the best of the authors' knowledge, this is the first empirical study of these linkages in the banking sector of emerging nations.
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Rachana Jaiswal, Shashank Gupta and Aviral Kumar Tiwari
Grounded in the stakeholder theory and signaling theory, this study aims to broaden the research agenda on environmental, social and governance (ESG) investing by uncovering…
Abstract
Purpose
Grounded in the stakeholder theory and signaling theory, this study aims to broaden the research agenda on environmental, social and governance (ESG) investing by uncovering public sentiments and key themes using Twitter data spanning from 2009 to 2022.
Design/methodology/approach
Using various machine learning models for text tonality analysis and topic modeling, this research scrutinizes 1,842,985 Twitter texts to extract prevalent ESG investing trends and gauge their sentiment.
Findings
Gibbs Sampling Dirichlet Multinomial Mixture emerges as the optimal topic modeling method, unveiling significant topics such as “Physical risk of climate change,” “Employee Health, Safety and well-being” and “Water management and Scarcity.” RoBERTa, an attention-based model, outperforms other machine learning models in sentiment analysis, revealing a predominantly positive shift in public sentiment toward ESG investing over the past five years.
Research limitations/implications
This study establishes a framework for sentiment analysis and topic modeling on alternative data, offering a foundation for future research. Prospective studies can enhance insights by incorporating data from additional social media platforms like LinkedIn and Facebook.
Practical implications
Leveraging unstructured data on ESG from platforms like Twitter provides a novel avenue to capture company-related information, supplementing traditional self-reported sustainability disclosures. This approach opens new possibilities for understanding a company’s ESG standing.
Social implications
By shedding light on public perceptions of ESG investing, this research uncovers influential factors that often elude traditional corporate reporting. The findings empower both investors and the general public, aiding managers in refining ESG and management strategies.
Originality/value
This study marks a groundbreaking contribution to scholarly exploration, to the best of the authors’ knowledge, by being the first to analyze unstructured Twitter data in the context of ESG investing, offering unique insights and advancing the understanding of this emerging field.
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Magdalena Saldana-Perez, Giovanni Guzmán, Carolina Palma-Preciado, Amadeo Argüelles-Cruz and Marco Moreno-Ibarra
Climate change is a problem that concerns all of us. Despite the information produced by organizations such as the Expert Team on Climate Change Detection and Indices and the…
Abstract
Purpose
Climate change is a problem that concerns all of us. Despite the information produced by organizations such as the Expert Team on Climate Change Detection and Indices and the United Nations, only a few cities have been planned taking into account the climate changes indices. This paper aims to study climatic variations, how climate conditions might change in the future and how these changes will affect the activities and living conditions in cities, specifically focusing on Mexico city.
Design/methodology/approach
In this approach, two distinct machine learning regression models, k-Nearest Neighbors and Support Vector Regression, were used to predict variations in climate change indices within select urban areas of Mexico city. The calculated indices are based on maximum, minimum and average temperature data collected from the National Water Commission in Mexico and the Scientific Research Center of Ensenada. The methodology involves pre-processing temperature data to create a training data set for regression algorithms. It then computes predictions for each temperature parameter and ultimately assesses the performance of these algorithms based on precision metrics scores.
Findings
This paper combines a geospatial perspective with computational tools and machine learning algorithms. Among the two regression algorithms used, it was observed that k-Nearest Neighbors produced superior results, achieving an R2 score of 0.99, in contrast to Support Vector Regression, which yielded an R2 score of 0.74.
Originality/value
The full potential of machine learning algorithms has not been fully harnessed for predicting climate indices. This paper also identifies the strengths and weaknesses of each algorithm and how the generated estimations can then be considered in the decision-making process.
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The author aims to study and predict the sustainability governance performances of firms using an advanced grey prediction model. The case implication of the prediction model is…
Abstract
Purpose
The author aims to study and predict the sustainability governance performances of firms using an advanced grey prediction model. The case implication of the prediction model is also studied considering select firms in the Indian context.
Design/methodology/approach
The author has proposed an advanced grey prediction model, the first-entry grey prediction model (FGM (1, 1)) for forecasting the sustainability governance performances of firms. The proposed model is tested using the periodic data of sustainability governance performances of 10 Indian firms.
Findings
The author observes that the majority of firms (6 out of 10) show dipping performances for sustainability governance for the future predicted period. This throws insights into the direction of improving good governance practices for Indian firms.
Practical implications
The idea and motivation for sustainability-focussed governance need a bi-directional focus from the side of managers that act as the agents and from the side of shareholders that act as the principals, as seen from an agency theory perspective for sustainability governance.
Social implications
Sustainability governance culture can be inculcated to a firm at the strategic level by having a bi-directional focus from managers and shareholders, so as to enhance the social and environmental sustainability performances.
Originality/value
The governance performance evaluations for firms particularly in developing countries were not dated back more than a decade or two. Hence, the author implements a prediction model that can be best suited, when there are small periodic data sets available for prediction.
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Analyses of cultural landscapes need to combine natural and social-cultural components to promote discussions on landscape planning and heritage management. This qualitative…
Abstract
Purpose
Analyses of cultural landscapes need to combine natural and social-cultural components to promote discussions on landscape planning and heritage management. This qualitative research explores the integrated case study of ten municipalities in the “Vineyard Landscape of Piedmont: Langhe-Roero and Monferrato”, Italy, a UNESCO World Heritage cultural landscape. The research aims to raise awareness of its aesthetic-perceptive features, the importance of effective identification of visual impacts and to promote mitigation strategies/actions for updating the current Management Plan.
Design/methodology/approach
Two rounds of interviews and focus groups with mayors were performed in 2015 and 2020 to identify trends and drivers of change affecting the territories. Potential mitigation strategies and actions were voted on and selected in response to five critical themes that emerged from the survey, mainly related to real estate and its supplies.
Findings
The results suggest tools and policies in the fields of landscape architecture and landscape design that could benefit planning and management at different levels. They support the design of sustainable scenarios, improving mayors' understanding of the significance of cultural landscapes and promoting them as heritage managers. Furthermore, they intend to preserve the authenticity of the landscape by supporting its attributes for long-term conservation.
Originality/value
The research makes an original contribution on the visual implications of anthropogenic landscape transformations in ten municipalities constituting this serial property, six years after its UNESCO nomination (2014).
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