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Publication date: 1 September 1992

Doug Strycharczyk and John Hogg

Describes a team‐building programme at the manufacturing base ofChampion Spark Plug which aimed to ensure that the people in thebusiness were equipped and willing to create the…

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Abstract

Describes a team‐building programme at the manufacturing base of Champion Spark Plug which aimed to ensure that the people in the business were equipped and willing to create the changes and improvements required to achieve the business′s mission and objectives. The results of the programme of change – via the introduction of total quality management – have been experienced at a number of different levels.

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Executive Development, vol. 5 no. 3
Type: Research Article
ISSN: 0953-3230

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Journal of European Industrial Training, vol. 34 no. 7
Type: Research Article
ISSN: 0309-0590

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