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Purpose – The aim of this paper is to profile the casino gaming industry in Niagara Falls Canada, home to Canada's largest and busiest casino infrastructure. The research also investigated the larger role played by casino gaming to the overall tourism industry and economy of the greater Niagara Falls region. Design/methodology/approach – Research methods included a comprehensive literature review combined with a structured interview with a leading executive in Niagara casino resort operations. Findings – The Canadian gaming industry has experienced significant growth in revenues, participation rates, and employment in the last decade. Major shifts in the core customer base of Canadian Niagara casino resorts have occurred in the past decade as a result of major valuation changes between US and Canadian currencies, significant challenges in border crossings for US visitors to Canada and the growth and development of new casino resorts operated by the Seneca Indian nations in neighboring New York State. Originality/value – An up‐to‐date synopsis of current operating challenges and opportunities for the casino gaming sector in the Niagara region is provided. Results should be of interest to academics, gaming and tourism officials and potential investors.

This study provides background information on the casino gaming and tourism industries in Canada. The historical, regulatory, developmental, and subsequent growth to the present size and scope of the Canadian casino gaming industry is profiled. There are currently 64 full‐service casinos in Canada. Net revenue from government‐operated lotteries, video lottery terminals (VLTs) and casinos increased from $2.7 billion in 1990, to $9.0 billion in 2000, generating more then $5 billion in profits for Canadian governments. Employment in the gambling industry increased from 12,000 in 1992 to 41,000 in 2001. Casino gaming is currently the fastest‐growing component of the Canadian tourism industry. Current Canadian casino gaming markets are identified and suggestions made for possible future directions in this high growth industry.

Over the next few months a lively image of Dick Whittington and his cat will be making its appearance in the capital. Walking briskly along, with his cat trotting obediently behind or dashing ahead with its tail in the air, he will stride across the print and posters of the Museum of London as the Museum's new corporate image.

This paper reviews the literature on information mismanagement and constructs a typology of misinformation that can be applied to analyse project planning and strategic planning processes to reduce the chances of failure that results from information mismanagement. This paper aims to summarize the research on information mismanagement and provide guidance to managers concerning how to minimize the negative consequences of information mismanagement and to academics concerning how to research and analyse case studies that might involve information mismanagement.

Literature review accompanied by conceptual analysis.

Information mismanagement is widespread in organizations, so all those involved in managing and researching them need to be far more aware of the damage that can be done by it.

The research is based on the Western society (Europe and North America). The same research should be carried out in other parts of the world. Also, all the case studies could usefully be investigated in more depth to apply the taxonomy.

Managers should be much more aware of their own and others’ tendencies to mismanage information to their own benefit.

Stakeholders in public sector activities, including citizens, should be much more aware of the tendency of the government and the public sector to mismanage information to justify particular policy approaches and to disguise failure.

The taxonomy on information mismanagement is original, as is its application to project planning and strategic decision-making.