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In this chapter I attempt to merge Athens’ conception of domination as a complex interactionist concept with Goffman’s notion of demeanor and deference as lynchpins of dramaturgical analysis. I ground the merger in an analysis of metaphorical duel between a superordinate and subordinate in the TV show Mad Men. The examination of this metaphorical dual also implies a connection between a radical interactionism as defined by Athens and a radical dramaturgy informed by Athens’ conception of domination. In particular, I propose an examination of civil domination within institutionalized settings in which use of shared pasts and concomitant acts of demeanor and deference enhance the construction of domination between superordinates and subordinates. The fictional representation of a metaphorical duel in the television show Mad Men depicts a struggle for control in which the superordinate demands that a willful subordinate sign a contract which will bind the subordinate to a particular place for an extended period of time. The examination of events leading to signing reveals a complex weave of social acts that combines the force of domination with the artistry of demeanor and deference.

The following interview took place in Urbana, Illinois on October 27, 1978 and was recorded on an audiotape.

EVERY OTHER MONTH the Institute of Directors writes to a representative section of its membership, 200 in all. They are asked their opinion of the economy in general and how the immediate future looks to them.

The paper reviews literature that claims that for the first two decades of its existence, the computer industry was insular, esoteric and disproportionately populated by men. It cites feminist and industry commentary that claims that these sub‐cultural features have had a negative impact on information systems (IS∥ development, and that because they possess more rounded profiles ‐‐ typically possessing both social as well as technical skills ‐‐ the advent of more women into the sector would lead to improvements in design and golden opportunities for female developers. The paper discusses qualitative interview data elicited from developers designed to assess the likelihood of these predictions holding true. Specifically, it discusses the common‐sense discourses deployed to represent male and female workers’ social and technical skills. It concludes that the processes whereby both types of skills are recognised are highly complex and that such processes often privilege male workers and their competencies, so that we should remain sceptical of any over‐optimistic predictions that a shift in the quantities of women undertaking IS work will automatically lead to a shift in the qualitative nature of such systems and the contexts within which they are produced.

The accurate estimation of equipment utilization is very important in capital‐intensive industry since the identification and analysis of hidden time losses are initiated from these estimates. In this paper, a new loss classification scheme for computing the overall equipment effectiveness (OEE) is presented for capital‐intensive industry. Based on the presented loss classification scheme, a new interpretation for OEE including state analysis, relative loss analysis, lost unit analysis and product unit analysis is attempted. Presents a methodology for constructing a data collection system and developing the total productivity improvement visibility system to implement the proposed OEE and related analyses.

The purpose of this paper is to provide a framework and prototype software to use IDEF3 descriptions as a knowledge base from which a queuing network (QN) analysis is performed to compute system performance measures as part of quick response manufacturing. This intends to help domain experts obtain informative quantitative performance measures such as resource utilization, waiting time, and cycle time without relying on a time consuming simulation approach.

A general open queuing network is used to extract the related resource information from the process knowledge captured by IDEF3 method. The relational database is used to integrate the open QN and IDEF3, which also improves the knowledge reusability. In addition, the performance of the open queuing network analyzer (QNA) is compared to the simulation through case studies.

The domain experts usually do not own much technical modeling knowledge. However, through this integration, it is found that they could obtain several meaningful system performance measures without simulation. They could also perform the diverse “what if” scenario analyses with this prototype without difficulties. It is another finding that the system performance measures generated by the open QNA are reasonably close to the values obtained from simulation, articularly when the system utilization is low.

The open QN analysis used in this integration is not as generic as the simulation approach in terms of the modeling scope and capability. Hence, this integration supports only the exclusive OR (XOR) out of three junctions in IDEF3 grammars.

Some system analysis problems do not require a complex simulation modeling approach. Domain experts need a modeling tool to quickly obtain some system dynamics and insights. This integration framework suffices those requirements.

This paper describes the first attempt to generate informative system performance measures from the IDEF3 model using the open QN. It also offers practical help to the domain experts working in the system analysis area.

AS ALWAYS, at this the beginning of a New Year, we are incurably optimistic. Our credo can be summed up in one word: chiliasm, a belief that times will get better.

THAT, TO BE SURE, was the cry of the lookout man on the old style whaler before the days when those creatures were found to be an endangered species and steps taken internationally to safeguard them. It was the cry when the harpoon was sharpened and got ready to fire into the soft body of the victim.

ALMOST EVERY communication we receive from manufacturers or suppliers, whether sent direct or from professional public relations companies, claims that the firm concerned is the most important firm in its category.