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The purpose of this paper is to propose a new managerial method to integrate the environmental dimension in the domino effects (DEs) analysis.

The proposed method is a three-step approach: identification of primary hazards in the form of potential events causing the DE, a mixed quantification (deterministic and probabilistic) of the risk of the DEs with a view to its control and capitalizing the results from the BLEVESOFT software as well as those relating to the probability of occurrence of the DEs in the form of a prioritized action plan dedicated to surrounding environments (proximity territory).

The primary hazards are technologically manageable at the studied system but are unpredictable if triggered at the environmental subsystem because they are difficult to be managed and often cause panic, which is a form of a very catastrophic DE.

The research could affect members of the engineering and construction industry, and can be applied in several domains since it studies the DE phenomenon. which is a common problem especially in industrials plants.

The proposal method is applied in an industrial terminal in Algeria.

This paper presents an exploratory study of using a new managerial method that aims to combine the potentialities of geomatic sciences that allow the spatial representation of nearby territories to assess the severity of DEs through a deterministic approach, and the modeling of DEs as well as their analysis by a probabilistic approach.

Cities are both at risk and the cause of risk. The interconnectedness of urban features and systems increases the likelihood of complex disasters and a cascade or “domino” effect from related impacts. However, the lack of research means that our knowledge of urban risk is both scarce and fragmented. Against this background, the purpose of this paper is to examine the unique dynamics of risk in urban settings.

Based on literal reading, grounded theory and systems analysis, this conceptual paper presents a framework for understanding and addressing urban risk. It conceptualizes how interdependent, interconnected risk is shaped by urban characteristics and exemplifies its particularities with data and analysis of specific cases. From this, it identifies improvements both in the content and the indicators of the successor to the Hyogo Framework for Action (HFA2) that will be adopted in 2015.

While it is common to see disasters as “causes”, and the destruction of the built environment as “effects”, this paper highlights that the intricate links between cities and disasters cannot be described by a unidirectional cause-and-effect relationship. The city–disasters nexus is a bidirectional relationship, which constantly shapes, and is shaped by, other processes (such as climate change).

This paper argues that in-depth knowledge of the links between cities’ characteristic features, related systems and disasters is indispensable for addressing root causes and mainstreaming risk reduction into urban sector work. It enables city authorities and other urban actors to improve and adapt their work without negatively influencing the interconnectedness of urban risk.

This paper presents a framework for understanding and addressing urban risk and further demonstrates how the characteristics of the urban fabric (physical/spatial, environmental, social, economic and political/institutional) and related systems increase risk by: intensifying hazards or creating new ones, exacerbating vulnerabilities and negatively affecting existing response and recovery mechanisms.

This paper considers the implications of mass communications theory on public relations (PR) evaluation and briefly reviews mass communication effects, persuasion, and cognition, attitude and behaviour change theories. The implications for evaluation are then examined. Reliance on domino models is shown to be too simplistic. It is suggested that claims of PR behavioural effects may be unrealistic and it is argued that more moderate and/or alternative goals are needed if preordained failure is to be avoided. Evaluation results must be interpreted cautiously so that further significance that is not supported by theory is not assumed. This paper shows how the concept of PR evaluation could be widened to include formative evaluation and broad environmental monitoring, which are especially important in identifying and understanding why and how communication works, what its effects are, what factors restrict or facilitate effectiveness and under what conditions success can be maximised.

There is, in the literature on administration, a general implication that resource levels are to be largely taken as givens, operating as constraints within which the administrator must work. A contrary view may be taken, namely that the level of resources made available to a specific operating unit may be increased by the insightful administrator. Careful analysis of the situation coupled with a reasoned strategy which utilizes an expanded definition of resources, a definition which rejects superficial categorization in favor of intensive examination of its finer nuances, are necessary to the achievement of this end.

The increasing complexity of the present economic system and the strong interdependencies existing between production activities taking place in different world areas make modern societies vulnerable to crisis. The global supply chain is a paradigmatic example of economic structures on which the impacts of unexpected events propagate rapidly through the system. Climate change, which affects societies all over the world, is one of the most important factors influencing the efficiency of the present economic networks. During the last decades a large set of studies have been oriented to investigate the direct impacts generated on specific geographical areas or productions. However, a smaller number of analyses have been oriented to quantify the cascading and indirect economic effects generated all over the world. The paper aims to discuss these issues.

The main objective of this paper is to provide an overview of the main studies, methodologies and databases used to investigate the climate vulnerability of the global supply chain.

The great complexity of the global economic system, coupled with methodological and data gaps, makes it difficult to estimate the domino effects of unexpected events. A clear understanding of the possible consequences generated all over the world is, however, a fundamental step to build socio-economic resilience and to plan effective adaptation strategies.

The information provided in this paper can be useful to support further studies, to build consistent quantification methodologies and to fill the possible data gap.

This paper aims to extend understanding of business-to-business relationship dynamics by introducing and discussing the phenomenon of a “negative critical wave” (NCW), defined as a disturbance in a relationship that emerges and develops within or beyond individual working relationships.

The dynamics of working relationships in two manufacturing firms in Finland and Sweden were studied by analysing the narratives of unstructured personal interviews with 16 middle managers and 14 operational executives, who recalled experiences of relevant situations over three years, with emphasis on unexpected disturbances, challenges and problems.

Respondents discussed 77 NCWs, the development and effect of which proved to depend upon the original “locus”, “magnitude” and “amplitude”, and embedded “energy”. Waves could be distinguished as: “silent compact”, “silent extensive”, “intense compact” or “intense extensive”.

The wave metaphor for relationships dynamics, consistent with but distinct from established notions of “critical time” and “critical incidents” and the associated classification system are a useful starting point for further research into the phenomenon. Though the qualitative methodology achieved richness, the small sample and restricted scope place limits on the objectivity and generalisability of the findings.

The NCW framework offers strategists and managers a holistic understanding of the dynamic process of criticality, synthesising the complexities of relationship dynamics and pointing to ways in which to absorb the energy of negative waves.

More is now known about the domino effects of critical incidents in internal and external business-to-business relationships.

The theory of self‐organized criticality (SOC) suggests that interdependencies and interactions among components of a system cause the system to perpetually organize itself towards a critical state. A small change in the value of any component of the system can affect the entire system (like a domino effect). Using SOC theory, we develop hypotheses to associate changes in a firm's production level and its stock prices. Change in performance and stock prices is theorized to vary positively with change in production below the critical level of production (called sub‐critical production), and vary negatively above the critical level of production (called supra‐critical production). Increasing (decreasing) economies of scale operate during sub (supra) critical levels of production. Change in production level from either the sub‐critical or supra‐critical level is posited to take the firm towards the critical production level. There are two reasons to investigate changes in production level: first, prior market research has not fully explained changes in stock prices, and, second, production (as modeled in microeconomic theory as a system of interacting input factors) provides an appealing case to investigate its SOC character. If presence of SOC‐like behavior for production process is observed, then statistical properties of critical states of production can be studied to provide better prediction abilities. Market evaluations of production‐related changes imply that change in production is a fundamental economic triggering process that can explain variations in stock prices. The results, based on analyzing 40 quarters of data, generally support the hypotheses that change in stock prices are associated with changes in production level, and that stock prices fall (rise) when the firm operates in supra (sub) critical production levels.

This study seeks to illustrate empirically how person‐situation variants influence customer assessments of service quality across multiple stages in the service drama.

Using surveys that were systematically distributed to 3,000 passengers boarding 30 different flights (with 432 complete responses), the effects of consumption motive (hedonic versus utilitarian) and service duration (shorter versus longer service encounters) were examined in relationship to perceived time pressure within a multiple‐sequence service encounter.

The results indicate that the consumption motives (utilitarian‐hedonic) of passengers do influence perceptions of service quality, as well as altering perceived time pressure resulting from service delays. Also, the length of the service duration moderates the negative effects of time pressure on perceived service quality.

Extrapolating the findings from this research to other service industries should be done with care given that consumption motives and perceived time pressures may vary greatly across different service industries.

This study suggests that managers must develop systemic solutions to service delays during early stages of the encounter as such delays may prompt a “domino effect” that transcends all subsequent stages in the service encounter. Service encounters that are longer in duration may also be more susceptible to critical service evaluations if these delays are not rectified.

This study demonstrates the critical issue of measuring service quality during each successive stage of a service encounter.

This study aims to critically review and analyse the classification of supply chain risks and disruptions and thereby suggest a suitable method for classifying maritime risks. It aims to discuss the propagation effects of port disruption on the supply chain and mitigation strategies.

In addition to secondary research, six semi-structured interviews were conducted with the management personnel of two terminal operators, two shipping lines and two insurance companies.

When a port disruption happens, the most immediate impact is the adverse effects on terminal operations. It also leads to a domino effect on other parties in the supply chain including shippers and consignees, shipping companies, inter-modal transport providers and other ports. Proper risk management needs to be embraced by the supply chain members. However, there is very little or no such collaboration between the supply chain members in practice.

This article proposes a more integrative approach in assessing various kinds of risks, and more research in this area to be done for Asia.

Risk management has been the concern for many stakeholders ranging from industry practitioners to the people who are affected by the maritime business throughout the world. The maritime industry should look into risk management in the maritime logistics and supply chain context instead of dealing with risk in isolation.

There is a serious lack of research for analysing supply chain disruptions with ports as a focal point. The paper contributes by filling the research gap.

The purpose of this paper is to describe the complicated characteristics of the environment, the relationship between complicated organization and organizational transformation, and the coupling domino effect between the complication of external environment and organizational complexity by making conceptual systematic analysis.

The relative stability and certainty of the organizational structure are being replaced by uncertainty and complexity. Organizational learning and its reform are becoming all the more important to gain organizational competitive advantage. This paper designs the system analysis method to discuss the complexity of organizational environment, the relationship between organizational complexity and organizational structure reform, and also the coupling effect of the complexity of external environment and that of the organization.

It is found that organizational learning, the ways of strategic reform, and the focal point must remain consistent under the complicated environment.

The main limitation is how to construct the mathematical models describing complicated characteristics of the environment.

The paper contains very useful advice for human resource managers.

The paper focuses on the selection of learning patterns and strategic management of different organizational learning and the reform of organizational structure.