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With the turn of the century, the Earth's natural resources continue to be stretched as nonrenewable resources continue to dwindle and as the population continues to grow. Academia is no exception with human and teaching resources remaining a constraint for all universities including financial resources. Higher education (HE) leadership struggles to contain costs by reducing unnecessary expenditures while trying to ensure that quality remains a top priority. Innovative pedagogy is one way that institutions can help bridge both scarcity and quality and address the growing demand for quality education. New technologies, designing of new curriculum which is relevant and can address the realities of economic demands, have become a high priority in HE. Educators, policymakers and stakeholders have to embrace this transformational change for the progress of their institution. This book addresses such innovative changes that are being initiated by academics around the world. The focus of this book remains on innovative pedagogy, success stories of such interventions, impact on students while reinventing the learner-centered approach and its implication on the future. The authors of this book address the successes and the challenges they have faced.

We are living in challenging times when the world is fighting to survive the impact of climate changes, growth of pandemics, an unprecedented flow of migrant population, war and destruction. We are also witnessing the phenomena of globalization, economic and technological growth, which are also leading to various opportunities for growth. The desire for inclusive education, equality in accessibility and sustainability has led to responsible and accountable organizations of higher education. Business houses, along with international agencies and institutions of higher education, are now putting their heads together to find a solution to societal and environmental problems. They are often engaged in debating, drafting policies and involving in active research while investing in implementing and communicating issues pertaining to corporate social responsibility (CSR) and sustainability (Vogel, 2005). The concept of CSR has grabbed the attention of media, academia, national governments, intergovernmental organizations and non-governmental organizations. Universities are no longer functioning in isolation but are getting prepared to accommodate and be a part of social change by actively involving students in community life and not confining them to classroom teaching as the only means of teaching–learning method (Sengupta, Blessinger, & Yamin, 2019). This book aims to explore scientific literature pertaining to the subject of social responsibility (SR) and theoretical positions on social ethics and the value orientation of the institutions of higher education. Policies and practices used in various institutions are cited as case studies which give us an insight into the cultural environment of the organization, which is essential to embed SR into the curriculum. Policies and pedagogies that are based on inculcation of SR can lead to the social and economic benefit of students and society at large. While no one approach is prescribed as the benchmark, the chapters help us to understand the practices that academics are implementing in India, Nigeria, Canada, New Zealand and the United States.

As the investment in social and health protection remained poor in India, the most vulnerable citizens lack access to existing health related government initiatives with transformational benefits due mostly to the lack of “accurate information”. The purpose of this paper is to explore and demonstrate the impact of participation of the community through a structured intervention that promotes awareness, enables the community to ensure entitlements, and enhances the utilization of government initiatives.

Through a baseline–endline study using a quasi-experimental design, this research provides empirical evidence of such intervention on awareness and utilization of health, nutrition and developmental initiatives. It involved survey of 400 households from the four study locations before and after the interventions. The pre-post estimation in the “proportion of respondents who were fully aware” was analyzed to measure changes in knowledge. Mc-Nemar test was applied to measure the statistical significance of these changes.

The results indicate that the intervention of “empowerment centers” has increased knowledge and utilization of the various government schemes, services and facilities that are routine and offer benefits all household members, in general, and women as well as children, in particular. The intervention was found to be successful in improving the local governance systems; empowering communities, linking communities and local level government systems across all sectors, as well as bringing in inter-sectoral linkages across governments systems.

Although there have been many interventions of community participation for reducing inequities across the globe, there is a dearth of documentation and evidence generation. More efforts are required to evaluate such interventions, identify which interventions work and how they can be adapted to different contexts. This also requires exploration of the social processes and contextual realities underlying these interventions.

To the best knowledge of the authors, this research is one-of-its-kind that assessed an intervention targeting cross-cutting schemes and services, beyond just health interventions. The evidence points to the success of grassroots level inter-sectoral community actions, in the form of empowerment centers, to improve awareness and utilization of government interventions through participatory governance, and points to the expanding scope of learning and adapting such interventions to different contexts and scopes.

Thermoconvective instability with Soret effect in multi-component fluids has wide range of applications in heat and mass transfer. This work deals with the theoretical investigation of the effect of magnetic field dependent (MFD) viscosity on Soret-driven ferrothermohaline convection heated and salted from below in an anisotropic porous medium subjected to a transverse uniform magnetic field. The resulting eigen value problem is solved using Brinkman model. An exact solution is obtained for the case of two free boundaries and the stationary and oscillatory instabilities are investigated by using linear stability analysis and normal mode technique for the vertical of anisotropic porous medium. The analysis has been made for different parameters like porosity, anisotropy, ratio of heat transport to mass transport, buoyancy magnetization, non-buoyancy magnetization, Soret parameter and Salinity Rayleigh number. The effect of MFD viscosity is assumed to be isotropy. It is found that the presence of MFD viscosity has a stabilizing effect, whereas magnetization has a destabilizing effect.

An electrorheological (ER) fluid comprises dielectric particles suspended in an insulating viscous medium. ER lubricants are considered smart lubricants. They have been applied in hydraulic valves, power transmission devices and damping systems. The purpose of this study is to investigate the performance of hydrostatic thrust bearing operating with ER lubricant.

Reynold’s equation was used to model the flow of the ER lubricant in the bearing. The continuous Bingham model was used to express the viscosity of the ER lubricant as a function of yielding stress, applied electric field and shear strain rate. The Reynolds equation is solved using the finite element method (weighted residual approach) to compute the film pressure as a primary variable and the lubricant flow rate, load-carrying capacity, stiffness and damping parameters as associated performance indices.

The effects of the pocket shape, compensating elements and ER lubricant on the bearing performance were investigated. The application of ER lubricant significantly enhanced the load-carrying capacity (48.2%), stiffness (49.8%) and damping (4.95%) of the bearings. Circular and triangular pocket bearings with constant-flow valves have been reported to provide better steady-state and rotor-dynamic performances, respectively.

This study presents the effect of an ER lubricant on the rotor-dynamic performance of hydrostatic thrust bearings with different pocket shapes.

The purpose of this paper is to develop and test an integrated conceptual framework using construal level theory (CLT) to explain the differences in the effects of process and outcome service attributes on overall service evaluation and customer satisfaction based on consumption context (social), evaluation context (temporal) and individual characteristics (expertise).

The authors use two lab experiments (hotel and restaurant settings) and a field study of online reviews posted by actual hotel customers to test all the hypotheses.

Process (outcome) attributes have a stronger influence on service evaluations under low-level (high-level) construal. Specifically, process attributes have a stronger influence when customers are accompanied by proximal (vs distal) social group, evaluate a service under near (vs distant) temporal frame or have high (vs low) level of customer expertise.

Service managers can use the findings about the differences in the influence of social, temporal and individual variables on customer evaluations under process and outcome attributes to improve customers’ service experiences and satisfaction.

This paper extends past research on the influence of construal levels on customer decision making by exploring the differences in the effects of process vs outcome service attributes on overall service evaluation and customer satisfaction, under the influence of low (vs high) construal levels triggered by social, temporal and individual variables.

Varanasi, an ancient city has witnessed the conversion of forest into agricultural lands. The high urbanization rate along with affluent lifestyle is adding another category of land use, i.e. landfill. Such land use changes significantly affect the fluxes of greenhouse gases (GHGs) from soil thus contributing to global warming. The purpose of this paper is to quantify the global warming potential (GWP) of the three land uses in Varanasi city taking into consideration CH₄ and CO₂.The paper also highlights the land use pattern of Varanasi.

Sites representing land uses under forest, agriculture and landfill were identified in and around the city and measurements of GHG fluxes were conducted periodically using closed static chambers. The GWP from each land use was calculated using the standard formula of IPCC (2007).

Landfill was found to be the land use with the highest GWP followed by agriculture. GWP from forest was negative. The study indicated that conversion of natural ecosystems into man made ecosystems contributed significantly to GHGs emissions.

The present research is a seasonal study with inherent uncertainties. To reduce the uncertainties long-term monitoring covering wider spatial area is required.

The sustainable use of land along with the increment of forest cover will not only reduce the contribution in GHGs emission, but will also increase the carbon sequestrations thus limiting the implication of climate change.

This study is the first of its kind comparing the soil borne emissions from three different land uses in a rapidly urbanizing ancient city, suggesting if there is rapid conversion of forested land into other two land uses there will be considerable increase in global warming. No similar studies could be found in the literature.

The present work has proposed and employed an innovative hybrid method based on the combination of factor analysis and an artificial neural network (ANN) model to forecast customer satisfaction from the identified dimensions of service quality in India, a developing country.

The qualitative study is conducted with Internet banking users to understand e-banking clients' perceptions. The data is collected with the help of a questionnaire from randomly selected 208 customers in India. Firstly, factor analysis was performed to determine the influential factors of customer satisfaction, and four factors i.e. efficiency, reliability, security and privacy, and issue and problem handling were extracted accordingly. The neural network model is then applied to the factor scores to validate the key elements. Lastly, the comparative analysis of the actual ANN and the regression predicted result is done.

The success ability of the linear regression model is challenged when approximated to nonlinear problems such as customer satisfaction. It is concluded that the ANN model is a better fit than the linear regression model, and it can recognise the complex connections between the exogenous and endogenous variables. The results also show that reliability, security and privacy are the most influencing factors; however, problem handling and efficiency have the slightest effect on bank client satisfaction.

This research is conducted in India, and the sample is chosen from the urban area. The limitation of the purposeful sampling technique and the cross-sectional nature of the data may hamper the generalisation of the results.

The conclusions from the study will be helpful for policymakers, bankers and academicians. To our knowledge, few studies used ANN modelling to predict customer satisfaction in the service sector

The present world is captivated by the global challenges of climate change, environmental and ecological degradation, challenges related to migration, inequality, conflict and unrest. The development process failed to appreciate and signify the role of non-value, non-materialistic and altruistic value of both living and non-living natural entities. Thus, a significant disconnect or gap between public policy and human well-being has been observed. The departure of human beings from their true self has also distanced humans from the rest of the species and ecosystem. The essence of altruistic value and its recognition is plausible only through the upliftment and evolution of the inner self. The interconnectivity of the inner and outer world can be perceived through self-evolution. A public policy that is driven by the force of self-enhancement and realization, connecting and synthesizing human and non-human interactions selflessly, is required for revolutionizing the development paradigm. Against this backdrop, Gandhian philosophy that values the individual and his relationship with his true self becomes instrumental in ethical transformation. The self-transformation, manifestation and realization of truth and love are deeply embedded in Gandhian Revolution. Gandhian philosophy is a phenomenal illustration of self-transformation based on self–realization and soul force (Satyagraha) that acts as a driving force for a paradigm shift. Gandhian thoughts recognize the otherness of others (either human beings or nature), embedded in the notion of ‘Sarvodaya’. Based on spiritual inquiry and ethical value judgement, and cosmic interdependence, the Gandhian notion constitutes a building block for a non-violent socioeconomic system guided by empathy and the law of non-possession. The twin models, ‘The trusteeship model’ and ‘Economy of Permanence’, advocate a spiritual inquiry and ethical value judgement in economics and governance. Addressing the economic problem of scarcity and choice, the attributes of decentralization, self-sufficiency and self-reliance envisage that individuals are satisfied with minimum consumption. In addition, non-violence, truth and love create a subsequent balance in ecology and the environment. Ethical responsibility is not just limited to socio-economic and political systems but also integrates environmental and ecological sustainability.