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Article
Publication date: 15 May 2017

Top women managers as change agents in the machista context of Mexico

Salvador Barragan, Mariana I. Paludi and Albert Mills

The purpose of this paper is to focus on top women managers who act as change agents in the machista culture of Mexico. Specifically, the authors centre the attention not…

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Abstract

Purpose

The purpose of this paper is to focus on top women managers who act as change agents in the machista culture of Mexico. Specifically, the authors centre the attention not only on the strategies performed by these change agents to reduce inequality, but also on understanding the way in which they discursively reproduce or challenge essentialist notions of gender with respect to the cultural and organizational context.

Design/methodology/approach

Semi-structured interviews were conducted with 12 top women managers in Mexico who are actively involved as change agents. A feminist poststructuralist methodological framework using critical discourse analysis was used to uncover competing notions of gender and related strategies developed to promote gender equality.

Findings

The analysis reveals that the 12 change agents perform strategies for inclusion, and only half of them engage in strategies for re-evaluation. The authors were unable to recognize whether these change agents are engaged in strategies of transformation. These change agents also reproduce and challenge “essentialist” notions of gender. In some instances – based on their own career experiences and gendered identities – they (un)consciously have adopted essentialism to fit into the cultural context of machista society. They also challenge the gender binary to eradicate essentialist notions of gender that created gender inequalities in the first place.

Research limitations/implications

The experience of these 12 top women managers may not represent the voice of other women and their careers. Ultimately, intersections with class, organizational level, nationality, race, ethnicity, and sexual orientation must be taken into account so to represent other women’s particular interests with respect to equality.

Practical implications

For those researchers-consultants who may be involved in an intervention strategy, it is important to focus on helping the change agents in reviewing and reflecting on their own “vision of gender equity”. During the strategic activities of mentoring and training, these change agents could potentially “leak” a particular “vision of gender” to other women and men. Thus, part of the intervention strategy should target the change agent’s self-reflection to influence her capacity to act as change agents.

Originality/value

The authors contribute to the literature on change agents and interventions for gender equality. Intervention strategies usually centre on essentialist notions of gender. The study offers potential explanations for this approach by paying attention to the process of how change agents, in their efforts to promote gender equality, may be unconsciously projecting their own identities onto others and/or consciously engaging in strategic essentialism to fit into the machista context of Mexico.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 36 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/EDI-08-2016-0065
ISSN: 2040-7149

Keywords

  • Gender
  • Mexico
  • Women executives
  • Change agents
  • Discursive

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Article
Publication date: 21 November 2016

From boundaries to boundary work: middle managers creating inter-organizational change

Lieke Oldenhof, Annemiek Stoopendaal and Kim Putters

In healthcare, organizational boundaries are often viewed as barriers to change. The purpose of this paper is to show how middle managers create inter-organizational change…

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Abstract

Purpose

In healthcare, organizational boundaries are often viewed as barriers to change. The purpose of this paper is to show how middle managers create inter-organizational change by doing boundary work: the dual act of redrawing boundaries and coordinating work in new ways.

Design/methodology/approach

Theoretically, the paper draws on the concept of boundary work from Science and Technology Studies. Empirically, the paper is based on an ethnographic investigation of middle managers that participate in a Dutch reform program across health, social care, and housing.

Findings

The findings show how middle managers create a sense of urgency for inter-organizational change by emphasizing “fragmented” service provision due to professional, sectoral, financial, and geographical boundaries. Rather than eradicating these boundaries, middle managers change the status quo gradually by redrawing composite boundaries. They use boundary objects and a boundary-transcending vocabulary emphasizing the need for societal gains that go beyond production targets of individual organizations. As a result, work is coordinated in new ways in neighborhood teams and professional expertise is being reconfigured.

Research limitations/implications

Since boundary workers create incremental change, it is necessary to follow their work for a longer period to assess whether boundary work contributes to paradigm change.

Practical implications

Organizations should pay attention to conditions for boundary work, such as legitimacy of boundary workers and the availability of boundary spaces that function as communities of practice.

Originality/value

By shifting the focus from boundaries to boundary work, this paper gives valuable insights into “how” boundaries are redrawn and embodied in objects and language.

Details

Journal of Health Organization and Management, vol. 30 no. 8
Type: Research Article
DOI: https://doi.org/10.1108/JHOM-03-2016-0041
ISSN: 1477-7266

Keywords

  • Middle management
  • Boundary work
  • Inter-organizational change
  • Discursive change agents
  • Neighbourhood care

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Article
Publication date: 8 January 2018

Challenging workplace inequality: Strategies to transform gender perceptions in a machista culture

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

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Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Scope exists for women executives to challenge the prevailing gender inequality within the machista culture in Mexico. Approaches based on sameness and difference can inspire greater equality in the short term but in reality help preserve essentialist notions of gender. A more profound strategy is advocated as means to address the gender binary that provides the foundation for inequality.

Practical implications

The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Human Resource Management International Digest, vol. 26 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/HRMID-12-2017-0183
ISSN: 0967-0734

Keywords

  • Gender
  • Change agents
  • Discursive practices
  • Women executives

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Article
Publication date: 3 July 2007

Change agents, double agents, secret agents: EEO in New Zealand

Deborah Jones

This paper theorises how equal employment opportunities (EEO) practitioners (EPs) operate as change agents within organisations.

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Abstract

Purpose

This paper theorises how equal employment opportunities (EEO) practitioners (EPs) operate as change agents within organisations.

Design/methodology/approach

It takes a feminist and post‐structuralist perspective, in which EPs are seen as agents of positive social change, contesting existing discourses, but are also themselves subject to being changed by their engagement in those same discursive formations. The key example used is the way that EPs handle tensions between “business” and “social justice” agendas. A case study of EPs in New Zealand government organisations provides the empirical base.

Findings

It argues that agency is both produced and constrained by the discursive context of agents in specific situations. The case study showed EPs operating in an environment where the social justice discourse that had been central to introducing the concepts of EEO to the Public Service in the 1980s was in conflict with an increasingly powerful business agenda. This situation produced new “texts” and therefore new possibilities of agency. EPs struggled to define means and ends, and to handle the conflicts in ways that were coherent with their own concepts of ethics and politics. It argues that practitioners can act more effectively if they can find ways to reflect on their discursive locations. Research that draws out the contradictions in our positions, identities and language helps us do this.

Research limitations/implications

The feminist post‐structuralist theoretical frame used in theorising this case can be used in any other empirical situations to understand how discursive practices operate to enable or constrain the work of change agents.Practical implications – It sets out to show how feminist and post‐structuralist approaches can be of practical value in supporting change agents by providing a framework for reflecting on their social and organisational context.

Originality/value

It combines a critical de‐naturalising stance, typical of writing in critical management studies, with the more action‐oriented agenda of most writing on equal opportunities.

Details

Equal Opportunities International, vol. 26 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/02610150710756612
ISSN: 0261-0159

Keywords

  • Equal opportunities
  • New Zealand
  • Feminism
  • Change management

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Article
Publication date: 30 October 2007

Institutional transformation through positive textual deviance

Danielle P. Zandee and Diana Bilimoria

The paper aims to explore an affirmative, discursive perspective for its potential to expand the current understanding of processes of institutional transformation.

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Abstract

Purpose

The paper aims to explore an affirmative, discursive perspective for its potential to expand the current understanding of processes of institutional transformation.

Design/methodology/approach

First the notion of institutional transformation is discussed and the “discursive model of institutionalization” as developed by Phillips et al. is described. Then the concept of “positive textual deviance” is introduced and defined. The discursive model is read to explore possibilities for institutional transformation through instances of positive textual deviance.

Findings

The insertion of the concept of positive textual deviance into the discursive model of institutionalization reveals openings for transformation which are captured in propositions that address the agency of texts and their authors in the creation of desired change.

Originality/value

The paper is unique in its synthesis of three distinct theoretical perspectives – institutional, discursive, and affirmative – in the definition and application of positive textual deviance. Its affirmative, constructionist stance goes beyond a critical deconstruction of taken for granted practice by proposing a hopeful, emancipatory approach that enables institutional actors to become agents of change.

Details

International Journal of Sociology and Social Policy, vol. 27 no. 11/12
Type: Research Article
DOI: https://doi.org/10.1108/01443330710835828
ISSN: 0144-333X

Keywords

  • Organizational change
  • Affirmative action
  • Language

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Article
Publication date: 21 May 2018

Identifying policy entrepreneurs of public sector accounting agenda setting in Australia

Sabine Schührer

The purpose of this paper is to improve Kingdon’s (1984, 2011) concept of policy entrepreneurs (PE) with regard to the theoretical development of the definition and…

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Abstract

Purpose

The purpose of this paper is to improve Kingdon’s (1984, 2011) concept of policy entrepreneurs (PE) with regard to the theoretical development of the definition and identification and level of agency by supplementing it with elements of Schmidt’s (2008, 2010, 2011, 2012) sentient agents. The improved concept of discursive policy entrepreneurs (DPEs) is then applied in an in-depth case study about the agenda setting process of micro and macro whole-of-government accounting in Australia in the late 1990s and early 2000s.

Design/methodology/approach

Based on the concept of DPEs, a series of operationalised characteristics and proxies are developed to identify them and describe their behaviour. These are then applied in the case study. The two main data sources are semi-structured in-depth interviews and archival documents.

Findings

The findings show that the focus on DPEs’ discursive and coordination activities is critical for identifying and investigating the key actors of the Generally Accepted Accounting Principles (GAAP)/Government Finance Statistics (GFS) harmonisation agenda setting process. The study also finds that the two relevant decision-making bodies, the Financial Reporting Council and the Australian Accounting Standards Board, lost control over their agendas due to the actions of DPEs.

Research limitations/implications

The improved concepts of DPEs will allow researchers to better identify the main agents of policy change and differentiate them from other supporters of policy ideas. Due to the qualitative nature of the study, the findings are not necessarily generalisable.

Practical implications

The findings from this study can help participants of agenda setting processes to gain a better understanding of the actions and behaviours of DPEs. This might allow standard setting bodies to mitigate against undue influences by DPEs.

Originality/value

This study is the first study that uses Schmidt’s concept of the sentient agent to address the limitations of Kingdon’s concept of PE and develops and applies characteristics to identify PEs and their actions. It is also the only study to date that investigates the GAAP/GFS harmonisation agenda setting process.

Details

Accounting, Auditing & Accountability Journal, vol. 31 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/AAAJ-02-2016-2401
ISSN: 0951-3574

Keywords

  • Agenda setting
  • Public sector accounting
  • Discursive institutionalism
  • Discursive policy entrepreneur
  • GAAP/GFS harmonisation
  • Policy entrepreneur

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Article
Publication date: 30 March 2012

Organizations as discursive gravitational fields

Antonio Gelis‐Filho

The purpose of this paper is to present a metaphor of organizations as discursive gravitational fields.

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Abstract

Purpose

The purpose of this paper is to present a metaphor of organizations as discursive gravitational fields.

Design/methodology/approach

The metaphor was built based on Einstein's general theory of relativity and Lacan's theory of discourse. The dialogue with organization studies was made possible through the utilization of the communicative theory of organizations as theoretical background.

Findings

A number of insights were derived from the metaphor. First, organizations can distort their discursive surroundings up to the point of stopping any flux of independent discourse; second, the boundaries of organizations are to be understood as a gradient of discursive influence which fades away, often much beyond its legal limits; that also creates degrees of “stakeholding”, corresponding to different levels of influence and dependence on a specific organization by their stakeholders; third, the discursive fields of different organizations are often superposed, creating the phenomena of interference and superposition among organizational discursive fields; fourth, speciation among organizations is related to the kind of symbolic element attracted predominantly by their surrounding fields; and fifth, Lacanian theory suggests that no absolute and permanent discursive power is possible to persons or organizations, leaving room to the continuous production of new and potentially emancipating meaning, whose appearance, however, can be very difficult to predict due to its “discursive quantum nature”.

Practical implications

This metaphor can help researchers and managers to interpret the discursive phenomena involving organizations as a whole, as well as organizational relations with stakeholders.

Originality/value

By bringing together organization theory, Einstein's and Lacan's theories, this paper provides a new view on the relation between organizations, discourse and society.

Details

Journal of Organizational Change Management, vol. 25 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/09534811211213928
ISSN: 0953-4814

Keywords

  • Organizations
  • Metaphors
  • Society
  • Discourse
  • Gravitation
  • Lacan
  • Einstein

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Article
Publication date: 1 December 2004

Technological determinism and discursive closure in organizational mergers

Paul M. Leonardi and Michele H. Jackson

In times of organizational change leaders often tell stories that justify publicly the directions in which organizations move. Such stories are always political in nature…

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Abstract

In times of organizational change leaders often tell stories that justify publicly the directions in which organizations move. Such stories are always political in nature and often reflect the motives of the storyteller. We observe how leaders in high‐tech organizations use the story of technological determinism in organizational settings as a discursive practice through which they invoke the “inevitability” of technology to justify managerial decisions to the public. Rather than taking ownership of certain actions, managers are able to use this story to claim that certain organizational changes are inevitable, and to eliminate alternative stories. We examine this strategy as it appears in the public discourse produced during two mergers in the high‐tech and telecommunications industries occurring from 1998 to 2002: US West and Qwest, and AOL and TimeWarner. Finally, we demonstrate that the story of technological determinism performs discursive closure around each merger.

Details

Journal of Organizational Change Management, vol. 17 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/09534810410564587
ISSN: 0953-4814

Keywords

  • Organizational change
  • Acquisitions and mergers
  • Narratives

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Article
Publication date: 31 August 2010

Strategic resource or ideal source? Discourse, organizational change and CSR

Deanna Kemp, Julia Keenan and Jane Gronow

The purpose of this paper is to examine how discourse used as a strategic resource can facilitate change in gender and corporate social responsibility (CSR) policy and…

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Abstract

Purpose

The purpose of this paper is to examine how discourse used as a strategic resource can facilitate change in gender and corporate social responsibility (CSR) policy and practice in a global mining company.

Design/methodology/approach

An existing model of discourse and organizational change was applied to illuminate the contours of a particular organizational change process. This paper draws on empirical data in the form of talk and text in oral and written form.

Findings

The research highlights the challenge of finding the right balance between organizational receptivity and resistance, so that discursive boundaries around gender and CSR can be contested and challenged, but where new concepts and subjectivities are not rejected before they have an opportunity to generate shared meaning within the organization. Findings confirm that the involvement of a range of company personnel, particularly from the operational level, is important for generating knowledge and shared meaning, which can lead to enactment. This aligns with observations made in this journal that the management of meaning as opposed to management of change provides a useful analytical and practical focus.

Originality/value

The paper analyses one of the first attempts by a global mining company to articulate a change agenda for gender and community relations within a CSR framework. Unique insights into the internal world of a global mining company and CSR change processes are provided. The paper utilizes a well‐articulated model that facilitates a discursive analysis of organizational change to advance knowledge and understanding.

Details

Journal of Organizational Change Management, vol. 23 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/09534811011071298
ISSN: 0953-4814

Keywords

  • Organizational change
  • Reasoning
  • Gender
  • Mining industry
  • Corporate social responsibility

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Article
Publication date: 1 August 2016

A practice perspective on strategic communication: The discursive legitimization of managerial decisions

Helle Kryger Aggerholm and Birte Asmuß

The purpose of this paper is to link the authentic, communicative activities, e.g. organization-wide meetings at the micro-level, to the institutionalized practices at the…

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Abstract

Purpose

The purpose of this paper is to link the authentic, communicative activities, e.g. organization-wide meetings at the micro-level, to the institutionalized practices at the macro-level within an organization, e.g. change management decisions and communication strategy (Steyn, 2003). Thus, the concern is with the relationship between institutionalized strategic management and the real-life strategic communication processes, thus advancing the understanding of the role of texts and discourses in the actual practice of strategic communication in an organizational context of strategic change processes.

Design/methodology/approach

The data are based on a large corpus of video-taped management meetings and organization-wide meetings in a large Danish public, knowledge-based organization. The method applied for studying the management discourse is a conversation-analytical approach (Sacks et al., 1974; Sidnell, 2010). This method has been chosen as it enables the authors to focus on micro-aspects of organizational practices (Nicolini, 2013) by investigating the interactional patterns that serve as resources for doing legitimation as an institutionalized practice.

Findings

The common denominator for the entire analysis is legitimation accomplished through the discursive use of distanciation and the analysis identifies three different discursive elements or micro-level strategies directly related to the concrete doing of strategic communication. First, legitimation is created by reference to the socio-economic context of the organization. Second, legitimation is generated by means of pointing to the abnormality of the strategic situation. And third legitimation is fostered by the use of idiomatic expressions. These different ways of accomplishing legitimacy are in a strategy-as-practice perspective related to the specific, in-situ communicative praxis and accomplished by the concrete actions of the strategic communicators, and thus the authors can position the instances of strategic communication at the organizational micro-level.

Originality/value

This paper studies at a micro-level how strategic actors use various discursive resources to legitimize strategic decisions and how these resources constitute the discursive basis of strategic communication as a managerial practice. The authors focus on the role of discourse in the legitimization processes of strategic managerial decisions analyzing micro-level instances of organizational communication. The paper thereby links the actor process activities (Langley, 2007), e.g. organization-wide meetings at the micro-level, to the institutional field practices at the macro-level within an organization, e.g. strategy and planning (Johnson et al., 2007).

Details

Journal of Communication Management, vol. 20 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/JCOM-07-2015-0052
ISSN: 1363-254X

Keywords

  • Discourse
  • Legitimation
  • Strategic communication
  • Strategic change
  • Micro-level analysis

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