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Book part
Publication date: 3 March 2016

Dirk van Dierendonck and Milton Sousa

Modern organizations are going through continuous changes and have to deal with high uncertainty due to the still growing worldwide competition and a quickly changing economic…

Abstract

Modern organizations are going through continuous changes and have to deal with high uncertainty due to the still growing worldwide competition and a quickly changing economic climate. This may have serious social implication for the wellbeing of the employees involved, which potentially leads to economic losses due to reduced productivity. The premise of this chapter is that servant leadership may make a significant difference in the successful rolling out of organizational change. Leaders play an essential role in shaping meaningful working conditions. This process of sense giving is even more important in times of change. The core reasoning is that servant leaders enhance a sense of meaningfulness through a combination of personal attention and by their ability to relate change to a larger picture that goes beyond the organization. Our model shows how servant leadership can be effective by working through four pathways (self-connection, unification, contribution, and individuation) in order to encourage a greater sense of meaningfulness among employees.

Details

Leadership Lessons from Compelling Contexts
Type: Book
ISBN: 978-1-78560-942-8

Keywords

Open Access
Article
Publication date: 6 June 2023

Dirk van Dierendonck, Lin Xiu and Feng Lv

This article provides deeper insights into the measurement of servant leadership within the Chinese culture. Servant leadership is viewed as a responsible leadership style that is…

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Abstract

Purpose

This article provides deeper insights into the measurement of servant leadership within the Chinese culture. Servant leadership is viewed as a responsible leadership style that is beneficial to organizations by awaking, engaging and developing employees and working from a sense of service and stewardship for the world with a long-term perspective.

Design/methodology/approach

The paper consists of a survey study that examines the relationships between 5 servant leadership measures translated into Chinese and outcome measures using a sample of 463 participants.

Findings

The authors' results show that the five measures are very comparable. Although some differences exist, the combined conclusions from internal consistency, intercorrelations and correlations to outcome variables and factor analysis confirmed their overall commonality. A core group of 11 items is introduced as a potential scale to represent the underlying variance of all 55 items.

Originality/value

This study validates how the five instruments are grounded in the core aspects of servant leadership described by Robert Greenleaf, the service aspect of choosing to become a leader and the importance for a leader to give attention to the followers' personal growth, meaningful work and well-being.

Details

Leadership & Organization Development Journal, vol. 44 no. 3
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 3 April 2017

Milton Sousa and Dirk van Dierendonck

The purpose of this paper is to provide a new interpretation of underestimation for the particular case of servant leadership, contending the ideas that underestimation is caused…

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Abstract

Purpose

The purpose of this paper is to provide a new interpretation of underestimation for the particular case of servant leadership, contending the ideas that underestimation is caused by lack of self-awareness or low self-esteem, and that self-other agreement is a necessary condition for self-awareness. Additional reflections are provided on the development of servant leadership in organizations.

Design/methodology/approach

A revision of the self-other agreement literature was done, with a focus on underestimation. The theoretical foundations of servant leadership were analysed. The main hypothesis was derived, including a set of supporting propositions. An empirical study was conducted based on a polynomial regression and 3D surface analysis, including 36 managers and 160 followers.

Findings

Underestimation was the strongest predictor of servant leadership effectiveness in generating psychological empowerment amongst followers. The theoretical revision provides arguments to support the claim that servant leaders underestimate themselves because of their humility and valuing of others.

Practical implications

With the increasing adoption of servant leadership, this study supports the need to develop specific processes for detecting, assessing, and developing servant leaders in organizations. Additional care is necessary on the interpretation of self-other ratings through 360-degree instruments in light of the leadership model being considered.

Originality/value

It is the first empirical study within the self-other leadership agreement that incorporates servant leadership. It provides an alternative explanation of underestimation for servant leaders. The paper also provides a reflection on the practical implications of underestimation for developing servant leadership in organizations.

Details

Leadership & Organization Development Journal, vol. 38 no. 2
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 7 October 2014

Milton Jorge Correia de Sousa and Dirk van Dierendonck

The purpose of this paper is to aim mainly at further understanding how servant leadership can affect engagement during a merger with high levels of uncertainty through the…

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Abstract

Purpose

The purpose of this paper is to aim mainly at further understanding how servant leadership can affect engagement during a merger with high levels of uncertainty through the mediating role of organizational identification and psychological empowerment. In addition, the research aimed at validating the servant leadership survey (SLS) in a new culture and language.

Design/methodology/approach

In total, 1,107 respondents from two merging Portuguese companies answered a survey. Structural equation modeling was used to further test the mediation model proposed.

Findings

SLS proved to be valid and reliable in the Portuguese context and language. Servant leadership strongly affected work engagement in conditions of high uncertainty. Organizational identification and psychological empowerment acted as mediating variables.

Research limitations/implications

Future research could include longitudinal studies, the effect of specific servant leadership dimensions and the distinction between servant leadership and other leadership models during a merger in conditions of high uncertainty.

Practical implications

This study extends the applicability of the servant leadership model, and the corresponding SLS in a new national culture and as an effective leadership approach under conditions of high uncertainty, such as in a merge process.

Social implications

Multinational corporations can see servant leadership as a valid model that can permeate the whole organizational culture, inducing greater performance and the well-being of the workforce for increased engagement. Given the increasing uncertainty and volatility of the work environment, servant leadership could be particularly useful in such contexts.

Originality/value

This study benefits both leadership scholars and practitioners by providing evidence on the value of servant leadership in ensuring workforce engagement in conditions of high uncertainty, as in dynamic merger processes. The fact that the study was conducted right in the middle of the change process is rather unique. Moreover, servant leadership effectiveness is for the first time tested in Portugal, a country typically with a relatively strong power distance culture.

Details

Journal of Organizational Change Management, vol. 27 no. 6
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 1 January 2004

Carsten K.W. De Dreu, Dirk van Dierendonck and Maria T.M. Dijkstra

Conflict theory and research largely ignored the possible relationships between conflict at work, and individual health, well‐being, and job satisfaction. We present a model that…

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Abstract

Conflict theory and research largely ignored the possible relationships between conflict at work, and individual health, well‐being, and job satisfaction. We present a model that argues that poor health and well‐being can trigger conflict in the workplace, and reduce the extent to which conflict is managed in a constructive, problem solving way. The model further proposes that conflict, especially when managed poorly, can have negative long‐term consequences for individual health and well‐being, producing psychosomatic complaints and feelings of burnout. We review research evidence and conclude, among other things, that the model is more likely to hold up when conflict involves relationships and socio‐emotional, rather than task‐related issues. Avenues for future research and implications for policy and organizational design are discussed.

Details

International Journal of Conflict Management, vol. 15 no. 1
Type: Research Article
ISSN: 1044-4068

Keywords

Open Access
Article
Publication date: 4 May 2023

Lin Xiu, Feng Lv and Dirk van Dierendonck

This paper aims to examine the influence of the interplay between servant leadership behaviors and Machiavellianism on leader effectiveness.

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Abstract

Purpose

This paper aims to examine the influence of the interplay between servant leadership behaviors and Machiavellianism on leader effectiveness.

Design/methodology/approach

Drawing on trait activation theory and motivation to lead theory, the authors hypothesize that the effect of servant leadership behaviors on perceived leadership effectiveness is manifested differently in teams with high-Machiavellian vs. low-Machiavellian leaders. In teams with low-Machiavellian leaders, servant leadership behaviors are expected to be associated with a cooperative way of handling team conflicts, which enhances employees' leader effectiveness ratings. In contrast, in teams with high-Machiavellian leaders, this mediation role vanishes due to the incongruency between Machiavellian traits and the cooperative context. The authors conducted a two-wave survey-based study and tested the hypotheses with a matched supervisor-employee sample from 310 employees and their leaders in 91 teams.

Findings

The results showed that servant leadership behaviors positively impact leadership effectiveness and that this effect takes place through cooperative team conflict management (TCM) without controlling for leaders' Machiavellian trait. Further analysis shows this mediation mechanism is only strong and significant in teams led by low-Machiavellian leaders, but not high-Machiavellian leaders.

Originality/value

To the authors’ best knowledge, this is the first study that examines the interplay of servant leadership behaviors and Machiavellianism on perceived leader effectiveness.

研究目的

本文旨在探討僕人式領導行為與馬基雅維利主義之間的相互作用會如何影響領導效能。

研究設計/方法/理念

我們根據特質激活理論和領導動機理論、建立了一個假設,這個假設就是: 僕人式領導行為對感知的領導效能所產生並顯示出來的影響、是會視乎團隊是高/強馬基雅維利主義,還是低/弱馬基雅維利主義而有所分別的。若團隊的領導者是低/弱馬基雅維利主義的話,僕人式領導行為大概會與使用合作的方式去處理團隊衝突有相互之關聯,這會提高僱員對領導效能的評分。與此相反,若團隊的領導者是高/強馬基雅維利主義的話,這調節作用和角色將會因馬基雅維利主義的特質與合作的環境之間存在著不協調而消失。我們進行了一個兩波的、以及基於調查的研究,在這研究中,我們利用管理者和員工相應的樣本來測試各個假設;這些樣本包括91個團隊內的310名員工及其領導者。

研究結果

研究結果顯示、僕人式領導行為對領導效能會產生積極的影響,而這影響是透過以合作方式管理團隊衝突而產生的,亦沒有對領導者的馬基雅維利主義特質加以管控。我們進一步的分析顯示、這調節機制只會在由低/弱馬基雅維利主義的領導者領導的團隊內顯得強烈和顯著,但若領導者是高/強馬基雅維利主義的話,情況就不一樣了。

研究的原創性

盡我們所知,本研究為首個研究、去探討僕人式領導行為與馬基雅維利主義之間的相互作用會如何影響感知的領導效能。

Details

European Journal of Management and Business Economics, vol. 33 no. 3
Type: Research Article
ISSN: 2444-8451

Keywords

Article
Publication date: 14 August 2023

Lin Xiu, Dirk van Dierendonck and Feng Lv

Two studies are designed to address the research questions including an experimental study and a field study. The experimental study manipulated Servant Leadership (SL vs…

Abstract

Purpose

Two studies are designed to address the research questions including an experimental study and a field study. The experimental study manipulated Servant Leadership (SL vs. non-SL), leaders' Machiavellianism (H-Mach vs L-Mach), and leaders' gender (male vs. female), and measured leadership effectiveness. The second study is a survey study that collected data from employees regarding their interaction with supervisors and their perceptions of supervisors' leadership behaviors.

Design/methodology/approach

Leadership behaviors can correspond to or deviate from leaders' personality traits. This study aims to study the interplay of two seemingly opposite constructs in leadership – a power-pursuing and manipulation-oriented trait (i.e. Machiavellianism) and an other-oriented leadership style (i.e. servant leadership behaviors) by examining whether the effect of servant leadership behaviors on perceived leadership effectiveness varies across high and low levels of Machiavellian traits. Furthermore, built upon gender role congruency theory, the researchers pay particular attention to the (leader) gender's role in the paradox of Machiavellian traits and servant leadership behaviors.

Findings

Results from the two studies show that the relationship between servant leadership behaviors and followers' ratings of leaders' effectiveness varies with leaders' Machiavellian traits. More engagement in servant leadership behaviors serves as a remedy for high-Mach leaders to achieve leadership effectiveness, and this remedy effect tends to be greater for women leaders.

Originality/value

To the authors' best knowledge, this is one of the first attempts that examine the interplay of servant leadership behaviors and Machiavellianism on perceived leader effectiveness. The authors also contribute to the gender leadership literature by providing evidence for the contingencies of leaders' genders when employees evaluate leadership effectiveness with consideration for the dual demands for agency and communion from women leaders.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 12 no. 2
Type: Research Article
ISSN: 2049-3983

Keywords

Article
Publication date: 1 January 2004

The first paper in this issue is an invited paper by Carsten De Dreu, Dirk van Dierendonck and Maria Dijkstra, addresses the timely topic of Conflict at work and individual well

Abstract

The first paper in this issue is an invited paper by Carsten De Dreu, Dirk van Dierendonck and Maria Dijkstra, addresses the timely topic of Conflict at work and individual well being. The relationship between conflict at work and well being has received very little research attention, yet its importance is immediately obvious. When workers leave their organizations, it is difficult for them to divest themselves of the frustrations and emotions that have plagued their day as they shut the office door. As the authors state, “it is obvious that conflict and health are strongly intertwined.” Researchers interested in exploring the relationship between workplace conflict and well‐being have been provided with a solid platform for initiating a program of research, towards the ultimate end of helping identify the policy implications and potential prescriptions for reducing the negative impacts on workplace conflict.

Details

International Journal of Conflict Management, vol. 15 no. 1
Type: Research Article
ISSN: 1044-4068

Article
Publication date: 18 May 2012

Marjolein Kool and Dirk van Dierendonck

The main aim of this study was to contribute to the change management literature by providing additional insight into how leadership encourages commitment to change.

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Abstract

Purpose

The main aim of this study was to contribute to the change management literature by providing additional insight into how leadership encourages commitment to change.

Design/methodology/approach

A sample of 135 employees of a reintegration company filled out a survey.

Findings

Using structural equation modeling, the results showed that servant leadership and contingent reward leadership may contribute to a stronger sense of interactional justice, an optimistic attitude and commitment to change.

Originality/value

This study contributes to the organizational change literature by providing a deeper insight into what aspect of leadership may be of essential importance for employees undergoing an organizational change process. It is the first study on the combined influence of servant leadership and contingent reward leadership in this process.

Details

Journal of Organizational Change Management, vol. 25 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Open Access
Article
Publication date: 7 July 2023

David Holger Schmidt, Dirk van Dierendonck and Ulrike Weber

This study focuses on leadership in organizations where big data analytics (BDA) is an essential component of corporate strategy. While leadership researchers have conducted…

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Abstract

Purpose

This study focuses on leadership in organizations where big data analytics (BDA) is an essential component of corporate strategy. While leadership researchers have conducted promising studies in the field of digital transformation, the impact of BDA on leadership is still unexplored.

Design/methodology/approach

This study is based on semi-structured interviews with 33 organizational leaders and subject-matter experts from various industries. Using a grounded theory approach, a framework is provided for the emergent field of BDA in leadership research.

Findings

The authors present a conceptual model comprising foundational competencies and higher order roles that are data analytical skills, data self-efficacy, problem spotter, influencer, knowledge facilitator, visionary and team leader.

Research limitations/implications

This study focuses on BDA competency research emerging as an intersection between leadership research and information systems research. The authors encourage a longitudinal study to validate the findings.

Practical implications

The authors provide a competency framework for organizational leaders. It serves as a guideline for leaders to best support the BDA initiatives of the organization. The competency framework can support recruiting, selection and leader promotion.

Originality/value

This study provides a novel BDA leadership competency framework with a unique combination of competencies and higher order roles.

Details

Journal of Management Development, vol. 42 no. 4
Type: Research Article
ISSN: 0262-1711

Keywords

1 – 10 of 48