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Article
Publication date: 21 July 2020

Laura Wimberley, Elizabeth Cheney and Yi Ding

The cost of course materials to the individual student has increased over the past decade, contributing to educational inequity. Open educational resources (OERs) may be a…

Abstract

Purpose

The cost of course materials to the individual student has increased over the past decade, contributing to educational inequity. Open educational resources (OERs) may be a solution and research validates their positive impact on student success outcomes (Colvard et al., 2018; Feldstein et al., 2012). Few studies, however, examine the role that library collections play in addressing course materials cost and student success. This paper aims to investigate whether materials costs are a significant factor in course pass rate and whether the library has a positive impact on pass rates.

Design/methodology/approach

Using required texts listed in syllabi for select undergraduate courses at California State University, Northridge (CSUN), the authors compare course materials costs for each course to the pass rate. The authors then measure the impact of course materials cost on the achievement gap between Pell Grant eligible and non-eligible students.

Findings

This study confirms previous research indicating that reduced course materials costs have a measurable impact on student success, in that the total minimum cost of required materials has a statistically significant effect on the percentage of students who pass a course. However, course reserves slightly increase the disparity between high-income and low-income students, suggesting that course reserves are a less effective way of supporting the latter compared to OERs.

Originality/value

This study is unique in examining the effect of the cost of course materials on students, regardless of the source of cost reductions. Most literature focuses on the qualitative efficacy of OERs instead of measured impact or the relationship between the cost of course materials and student success. The authors investigate the connection between OERs, library engagement and student success.

Details

Reference Services Review, vol. 48 no. 3
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 14 May 2018

Yi Ding

Continued usage of information systems (ISs) is highly critical to a firm’s sustained success. The expectancy-disconfirmation framework has been effective in explaining…

Abstract

Purpose

Continued usage of information systems (ISs) is highly critical to a firm’s sustained success. The expectancy-disconfirmation framework has been effective in explaining continuance. However, our own experiences suggest that we may continue using an IS despite low satisfaction. One of the reasons is that the prediction of future user intent in existing models is predominantly retrospective. The purpose of this paper is to address this gap by incorporating forward-looking considerations into the expectancy-disconfirmation model.

Design/methodology/approach

A questionnaire survey was conducted for two types of mobile applications: photo-sharing and note-taking, and 593 valid responses were collected. The partial least squares method was employed for structural model analysis for each type of applications.

Findings

The well-entrenched expectancy-disconfirmation model was empirically verified. This study further shows that the influence of satisfaction on continuance intention is higher when hope for the future of a mobile application is stronger, and vice versa, after controlling for the impact of past usage behaviour. In addition, hope is found to be induced by appraisals of perceived usefulness and importance of a mobile application.

Originality/value

This study demonstrates that the expectancy-disconfirmation model can be enhanced with considerations of future outcomes. It shows that emotions such as hope are inherent to continuance decisions. Moreover, it goes beyond the valence dimension of emotions and identified specific antecedents of hope based on the appraisal theory.

Details

Industrial Management & Data Systems, vol. 118 no. 4
Type: Research Article
ISSN: 0263-5577

Keywords

Content available
Article
Publication date: 27 July 2020

Udomsak Wongchoti, Ge Tian, Wei Hao, Yi Ding and Hongfeng Zhou

The authors provide a comprehensive empirical examination on the impact of earnings quality on stock price crash risk in China.

Abstract

Purpose

The authors provide a comprehensive empirical examination on the impact of earnings quality on stock price crash risk in China.

Design/methodology/approach

The authors acknowledge and distinguish two-dimensional proxies for earnings quality – accounting-based (earnings management degree) and market-based (earnings transparency) known in accounting and finance literature.

Findings

The authors find that both generally indicate that better earnings quality is associated with less crashes. However, extremely high earnings transparency interacted with insider trading profit can also actually exacerbate stock price crashes.

Originality/value

This study is the first to highlight the pertinence of accounting-based measures to proxy for earnings quality in a fast-growing emerging market environment such as China.

Details

Journal of Asian Business and Economic Studies, vol. 28 no. 1
Type: Research Article
ISSN: 2515-964X

Keywords

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Article
Publication date: 13 November 2017

Michael J. Gross, Songshan (Sam) Huang and Yi Ding

The purpose of this study was to examine the characteristics of mainland Chinese hotel firm internationalisation relative to traditional Western internationalisation…

Abstract

Purpose

The purpose of this study was to examine the characteristics of mainland Chinese hotel firm internationalisation relative to traditional Western internationalisation theory through an analysis of the Shanghai Jin Jiang International Hotels Group’s joint venture with the Thayer Lodging Group to acquire Interstate Hotels & Resorts.

Design/methodology/approach

The case study method was used to examine the three firms involved in the joint venture acquisition. The technique of elite interviews was used to collect primary data. Semi-structured personal interviews were conducted with senior corporate executives who were engaged as principals with the conception, execution and administration of the joint venture. Content analysis was performed with the interview data, seeking themes and patterns consistent with the study purpose.

Findings

The findings demonstrated specific characteristics that distinguish the internationalisation that Jin Jiang has pursued. The five distinctive characteristics were as follows: a “leap” market entry mode, a pattern of “a small fish eats a big fish”, a preference for purchasing hotels in the West, capital sourcing from Chinese banks and strategic rather than operational control of the acquired firm.

Research limitations/implications

The findings indicate both similarities and differences between the China context of hotel firm internationalisation and that of Western firms. Theoretical implications are examined through an analysis of Dunning’s OLI (ownership, location, internalisation) framework. Generalisability of empirical findings may be limited by the China context and the unique combination of three firms.

Practical implications

The findings advance our understanding of the relationship between Chinese and Western practices, particularly in the approaches that firms take in internationalisation.

Originality/value

The story reported in this paper is about the first firm internationalisation endeavour in the mainland Chinese hotel industry. This is a landmark event for the international hospitality industry that will have historical significance, and represents the leading edge of mainland Chinese hotel firm cross-border expansion. This study contributes an early analysis of how the Chinese hotel sector may approach internationalisation.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 11
Type: Research Article
ISSN: 0959-6119

Keywords

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Article
Publication date: 10 May 2013

Yi‐Ren Ding, Yi‐Chung Liu and Fei‐Bin Hsiao

The purpose of this paper is to present a small UAV system with autonomous formation flight capability, the Swallow UAV system, and the application of an extended Kalman…

Abstract

Purpose

The purpose of this paper is to present a small UAV system with autonomous formation flight capability, the Swallow UAV system, and the application of an extended Kalman filter (EKF) based augmentation method to reduce the impact of data link loss, which will fail the formation flight algorithm of the system.

Design/methodology/approach

The hardware of the Swallow UAV system is composed of two aircraft and a set of ground control station for leader‐wingman formation flight. A hardware‐in‐the‐loop simulation environment is build to support the system development. Fuzzy logic control method is applied to the guidance, navigation, and control system of leader and wingman aircraft. The leader system is designed with waypoint navigation and circle trajectory tracking functions to make the aircraft stay in visual range autonomously for safety. The wingman system is designed with formation flight functionality. However, the relative position and velocity are derived from the wireless data link transmitted leader navigation information. It is vulnerable to the data link loss. The EKF based leader motion estimator (LME) is developed to estimates the leader position when the data link broke, and corrects the estimation when the data link is available.

Findings

The designed LME is flight tested, and the results show that it woks properly with sound performance that the estimation error of relative position within 3 meters, relative velocity within 1.3 meters, and leader attitude within 1.6 degrees in standard deviation.

Originality/value

The research implements the autonomous formation flight capability with the EKF based LME on a small UAV system.

Details

International Journal of Intelligent Unmanned Systems, vol. 1 no. 2
Type: Research Article
ISSN: 2049-6427

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Article
Publication date: 7 October 2014

Shoujun Yin, Fangmei Lu, Yong Yang and Runtian Jing

The purpose of this paper is to provide an imprinting perspective of the organizational culture evolution at a large state-owned heavy equipment manufacturer. It aims at…

Abstract

Purpose

The purpose of this paper is to provide an imprinting perspective of the organizational culture evolution at a large state-owned heavy equipment manufacturer. It aims at exploring sensitive periods and the tension between persistence and decay of imprints.

Design/methodology/approach

It employs the case study approach. Both qualitative (interviews) and quantitative (survey) data were collected, from the directors, middle managements, and grass-roots staffs of Dong Fang Turbine Co. Ltd. Based on the set of four scenarios, both within-scenario analysis and cross-scenario analysis were conducted following the “replication logic.”

Findings

New survival threats are more possible to develop sensitive periods with new imprints than transition periods, and the authors suggest organizational culture can be divided into two categories as the institutional sensitive and the local community sensitive.

Originality/value

This study is not only an exploitation of imprinting theories, but also provides a different understanding of organizational evolution, especially in terms of imprints dynamic. Meanwhile, the case shows how institutional environment and local community has shaped differently the organizational culture.

Details

Journal of Organizational Change Management, vol. 27 no. 6
Type: Research Article
ISSN: 0953-4814

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Article
Publication date: 20 January 2012

Yi Ding and Kai‐Hin Chai

Based on associative network theory and a service systems perspective, this study aims to investigate the spillover effects of quality and customer satisfaction between…

Abstract

Purpose

Based on associative network theory and a service systems perspective, this study aims to investigate the spillover effects of quality and customer satisfaction between products and services and, in particular, the role of customer expertise in this process.

Design/methodology/approach

Overall, 457 valid responses were collected through a questionnaire survey. Structural equation modeling was used to test the hypotheses.

Findings

Empirical support was found for spillover effects. For tech‐savvy users, spillover from network service quality has a positive impact on the formation of satisfaction with handsets; however, for non‐tech‐savvy users, spillovers only occur between satisfaction and loyalty.

Research limitations/implications

The paper has extended understanding of the relationships between quality, satisfaction, and loyalty in a multi‐context setting. Future research could study spillovers longitudinally and examine such effects in other emerging mobile contexts.

Practical implications

Managing quality and satisfaction is increasingly complex given that customers are seeking for a holistic experience. Measurement based on pure‐product or pure‐service should be improved by taking a more systematic approach. Mobile phones render people unprecedented connections with the world, thus transforming every aspect of the society. A reorientation to the user and their use contexts can contribute to better mobile communication experiences.

Originality/value

This study views the product and service as part of a service system that holistically delivers value‐in‐use. Furthermore, the role of customers as resource integrators is recognized by including their knowledge as an input for need fulfilment.

Details

Managing Service Quality: An International Journal, vol. 22 no. 1
Type: Research Article
ISSN: 0960-4529

Keywords

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Article
Publication date: 9 August 2011

Bo Edvardsson, Gloria Ng, Choo Zhi Min, Robert Firth and Ding Yi

Few empirical studies have been conducted to explore the mechanisms and drivers of service exchange and value co‐creation. In particular, no study has compared a service…

Abstract

Purpose

Few empirical studies have been conducted to explore the mechanisms and drivers of service exchange and value co‐creation. In particular, no study has compared a service system design informed by service‐dominant logic (SDL) with a service system design informed by goods‐dominant logic (GDL). The purpose of this paper is to address this knowledge gap. The research question is: does a service‐dominant system design result in a more favourable customer experience than a goods‐dominant service system?

Design/methodology/approach

An experiment was carried out on a group of habitual bus travellers. The subjects were asked to plan a specific journey using two online journey planning systems. Two hypotheses were tested: first, an SDL informed service system will evoke a better overall customer experience than a GDL informed service system. Second, this better customer experience arises out of seven service system design characteristics. Both objective and subjective data were gathered to compare the customers' experiences of using the two service systems.

Findings

The results show that a service‐dominant service system outperforms a goods‐dominant service system in terms of both objective and subjective criteria. Moreover, the experiment elucidates the subjects' perceived importance of the characteristics of a service‐dominant service system. Analysis of the subjects' perception of the two service systems reveals that certain characteristics set the service‐dominant service system more distinctly apart from the goods‐dominant one.

Originality/value

The paper contributes by extending the empirical foundation for service‐dominant logic, providing new knowledge on value co‐creation and design characteristics of service systems, and identifying the most important service system characteristics perceived by the customer.

Details

Journal of Service Management, vol. 22 no. 4
Type: Research Article
ISSN: 1757-5818

Keywords

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Article
Publication date: 8 June 2015

Yi Ding and Kah Hin Chai

A pressing issue with mobile applications (apps) is continued use. The expectancy disconfirmation theory is employed as the theoretical basis for most studies on…

Abstract

Purpose

A pressing issue with mobile applications (apps) is continued use. The expectancy disconfirmation theory is employed as the theoretical basis for most studies on continuance. Recognising the experiential aspects of using mobile apps, the purpose of this paper is to extend the existing disconfirmation model to account for the emotional experiences and their influences on continuance. In particular, the authors are interested in the factors that drive the experience of emotions, and how these cognitive drivers differ in shaping distinct emotional experiences (i.e. positive vs negative).

Design/methodology/approach

Structural equation modelling was applied on 271 valid responses collected from an online survey conducted among mobile app users.

Findings

Disconfirmation affects emotions in a non-linear fashion through arousal, and both positive and negative emotions influence continuance intention. Furthermore, positive emotions tend to be influenced by inherent benefits, whereas negative emotions are more likely to be influenced by instrumental benefits.

Research limitations/implications

The generalisability of this study may be enhanced by collecting data from more diverse samples and validating the model on more mobile app categories.

Originality/value

This study progresses from the demonstration of a mere impact of emotions on continuance as in several recent empirical inquiries to more nuanced understandings of the role of emotions in forming continuance intention.

Details

Industrial Management & Data Systems, vol. 115 no. 5
Type: Research Article
ISSN: 0263-5577

Keywords

Content available
Article
Publication date: 9 August 2011

Raymond P. Fisk and Lia Patrício

Abstract

Details

Journal of Service Management, vol. 22 no. 4
Type: Research Article
ISSN: 1757-5818

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