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Book part
Publication date: 11 December 2023

Nil Sonuç and Seda Süer

The conceptualization of smart emerged by technological advancements penetrated the tourism industry with the pace of globalization transformed the destinations providing…

Abstract

The conceptualization of smart emerged by technological advancements penetrated the tourism industry with the pace of globalization transformed the destinations providing digitalized products. Even though smart tourism destinations are initiated by advanced technologies, the notion evolved in embracing Sustainable Development Goals (SDGs) project economic, social, and environmental proliferation. A tourism destination is counted as “smart” which provides advanced technologies to improve the quality of tourists' experiences and enhance the residents' quality of life. The structure of a smart tourism destination is established on four basic pillars that cover technology, innovation, accessibility, and sustainability issues. Designating the notion of smart into tourism destinations is extremely vital since the shifting paradigm of tourists’ demands concern sustainability. The development of smart in a tourism destination is a crucial concern for destination management organizations (DMOs) integrating key destination components with the dimensions of a smart city to enhance the tourists' satisfaction and competitiveness of the destination. Therefore, one aim of this chapter is to elucidate the association between key destination components with the dimensions of a smart city to reveal the related smart tourism destination applications. Moreover, cultural heritage in smart tourism destinations forms an important part of tourism both with its tangible and intangible resources which have been involved in the emergent era of digitalization inevitably with all parties and processes. Hence, another aim of this chapter is to examine the dimensional shift in cultural heritage tourism within the framework of digitalization. Sharing cases of digitization of cultural heritage from different parts of the world, this chapter also reflects that it is inevitable to benefit from digitization and ICTs in order to reach the SDGs on the scale of smart tourism destinations. Analysis of academic publications and the national and international reports of the related authorities sums the methodology used to conclude the study with suggestions of future research paths to develop the field.

Details

Smart Cities for Sustainability
Type: Book
ISBN: 978-1-80455-902-4

Keywords

Content available

Abstract

Details

Digital Library Perspectives, vol. 40 no. 1
Type: Research Article
ISSN: 2059-5816

Article
Publication date: 18 March 2024

Shiv Shakti Ghosh and Sunil Kumar Chatterjee

This study presents a review based research framework that aims to influence memory institutions in their projects on digital storytelling from digitized ancient travel records…

Abstract

Purpose

This study presents a review based research framework that aims to influence memory institutions in their projects on digital storytelling from digitized ancient travel records. This study aims to influence research and policymaking related to design and delivery of services based on memory institutions’ collections of historical records.

Design/methodology/approach

The demonstrated research framework has been synthesized using inputs from a review of existing studies on the domain accompanied by a short survey created for collecting the opinion of selected experts. Studies demonstrating utilization of semantic web technologies and those that can influence policymaking related to digital storytelling were primarily reviewed.

Findings

The core tasks behind digital storytelling vary depending on the project goals. So, a two-part framework had to be proposed that covers the generic fundamental tasks with diverse applicability and digital storytelling related specific tasks separately. Also during the review, it was found that studies demonstrating the use of travel records for digital storytelling were less in number compared to studies using digital storytelling for tourism in general.

Originality/value

The demonstrated research framework can guide memory institutions in exposing their travel-related holdings to a wider audience using innovative semantic web technologies and open up avenues for future empirical research thereby adding to the novelty of the presented research. Also, reviews of articles on digital storytelling or digital humanities in general exist, but, review of digital storytelling initiatives focusing specifically on tourism and travel literature is scarce.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 10 April 2020

Rashi Gupta, Mona N. Shah and Satya N. Mandal

The purpose of this paper is to establish the importance of land records for urban development. The study focuses on how traditionally land records were managed and presently what…

Abstract

Purpose

The purpose of this paper is to establish the importance of land records for urban development. The study focuses on how traditionally land records were managed and presently what are the important parameters impacting the land record management systems in India.

Design/methodology/approach

The framework adopted for the study was as follows: 1) literature study: aim to study the historical issues, to study global systems across the globe, various government reforms. 2) Present system of land management: to study the administrative, legal, economic issues, problems and potential in the present system. 3) Technology interventions: to study how technology can help to make the system more robust and trustworthy. 4) Conclusion: to study how the recommended technological measures will work and how to implement it in the system. Several pilot interviews were carried out to understand how the present system of land record management works in India, and important parameters were established through the pilot interviews of various stakeholders in the system.

Findings

The study brings out certain striking facts about the inefficiencies in the system since centuries, which are still being carried forward. Any reforms by the authorities have not been able to solve the issues and reduce the number of litigations because digitisation was only a step forward to replicate the wrong entries of records in digitised format. Thus, a paradigm shift in technology is required to bring a considerable change in the present management system.

Originality/value

Various studies worldwide have been done in several countries regarding land records, but all the studies are in piecemeal basis. Very less literature is available on the study that how land records effect large scale urban development projects. This study is an attempt to study impact of land records on urban development and to bring back transparency in the system to reduce the number of litigations on the most important ingredient of built environment, which is land.

Details

Smart and Sustainable Built Environment, vol. 12 no. 5
Type: Research Article
ISSN: 2046-6099

Keywords

Article
Publication date: 19 March 2024

Dimitrios Buhalis, Leonidas Efthymiou, Naziyet Uzunboylu and Alkis Thrassou

Amidst ongoing digital transformation, the current paper provides a 360-degree overview of technology-adoption in Tourism and Hospitality. By combining and consolidating a wide…

Abstract

Purpose

Amidst ongoing digital transformation, the current paper provides a 360-degree overview of technology-adoption in Tourism and Hospitality. By combining and consolidating a wide range of sources, mainly in the tourism literature, the analysis depicts how the complex technological ecosystem often enhances or hinders the successful adoption, integration and interoperability of different technologies.

Design/methodology/approach

The critical review method was used to assess, analyse and synthesise existing literature in the area of digitisation in tourism and hospitality. The critical review process included a thematic analysis of the literature, where recurring themes, patterns and trends were identified towards addressing the study’s research questions.

Findings

The analysis identifies current trends, opportunities, challenges and strategies for technology adoption in tourism and hospitality, the implications for theory, practicable executive directions and avenues for further research.

Originality/value

The paper’s main contribution lies in its comprehensive identification, consideration and incorporation of all primary contemporary technological elements, and the ensuing development of a corresponding conceptual charting framework, which illustrates a multifaceted process with practical implications for various stakeholders, including businesses, authorities, consumers and employees.

Details

EuroMed Journal of Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1450-2194

Keywords

Article
Publication date: 21 December 2023

Peter Reid Dickson

To explain how technology will replace a great deal of human labor in knowledge markets using a theory of reasoned action applied to demand and theories of procedural rationality…

Abstract

Purpose

To explain how technology will replace a great deal of human labor in knowledge markets using a theory of reasoned action applied to demand and theories of procedural rationality, cost structure and system dynamics applied to supply.

Design/methodology/approach

Two illustrative scenarios are presented. The first is a third-party Best Treatments site, and its effect on the expert advice pharmaceutical representatives provide doctors. The second scenario is an online higher education business course module with embedded AI.

Findings

Both scenarios demonstrate the advantages of online expertise and teaching platforms over the in-person alternative in variable and marginal cost, ease and convenience of use, quality conformance, scalability, knowledge reach and depth and most importantly, speed of evolutionary adaptability. Despite such overwhelming advantages, a number of reasons why the substitution might be slowed are presented, and some strategies firms might adopt are discussed. Opportunities for service scholars to confirm, challenge and extend the conclusions are presented throughout the paper.

Originality/value

Increasing cost structure and adaptability advantages of online technology and AI over in-person delivery of expertise and training services are demonstrated. It is also demonstrated that the innovation-imitation cycle is accelerating because of exogenous innovation in knowledge access and online influence networks and an endogenous effect where imitators accelerate their innovation that drives innovators to accelerate their innovation, which drives imitators to further accelerate their imitation.

Details

Journal of Services Marketing, vol. 38 no. 1
Type: Research Article
ISSN: 0887-6045

Keywords

Open Access
Article
Publication date: 12 December 2022

Bianca Gualandi, Luca Pareschi and Silvio Peroni

This article describes the interviews the authors conducted in late 2021 with 19 researchers at the Department of Classical Philology and Italian Studies at the University of…

2075

Abstract

Purpose

This article describes the interviews the authors conducted in late 2021 with 19 researchers at the Department of Classical Philology and Italian Studies at the University of Bologna. The main purpose was to shed light on the definition of the word “data” in the humanities domain, as far as FAIR data management practices are concerned, and on what researchers think of the term.

Design/methodology/approach

The authors invited one researcher for each of the official disciplinary areas represented within the department and all 19 accepted to participate in the study. Participants were then divided into five main research areas: philology and literary criticism, language and linguistics, history of art, computer science and archival studies. The interviews were transcribed and analysed using a grounded theory approach.

Findings

A list of 13 research data types has been compiled thanks to the information collected from participants. The term “data” does not emerge as especially problematic, although a good deal of confusion remains. Looking at current research management practices, methodologies and teamwork appear more central than previously reported.

Originality/value

Our findings confirm that “data” within the FAIR framework should include all types of inputs and outputs humanities research work with, including publications. Also, the participants of this study appear ready for a discussion around making their research data FAIR: they do not find the terminology particularly problematic, while they rely on precise and recognised methodologies, as well as on sharing and collaboration with colleagues.

Details

Journal of Documentation, vol. 79 no. 7
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 7 July 2023

Galina Berjozkina and Kenny James Kuruvilla

This study aims to examine and analyse data relating to cultural heritage, smart tourism and smart tourism tools for preserving cultural heritage in the Baltic states – Estonia…

Abstract

Purpose

This study aims to examine and analyse data relating to cultural heritage, smart tourism and smart tourism tools for preserving cultural heritage in the Baltic states – Estonia, Latvia and Lithuania.

Design/methodology/approach

The paper is based on a qualitative review of data from National tourism board web sites, the UNESCO World Heritage Convention, and the European Heritage Label sites. The paper analyses various sources in terms of cultural heritage and smart tourism and examines different ways of applying smart tourism tools to cultural heritage.

Findings

The findings show that smart tourism, and especially the preservation of cultural heritage in the Baltic states, is not a new thing, and it is rapidly progressing by inventing new technological tools for tourists to use and as well by digitising cultural heritage. Comprehensive examination of three countries shows that there is significant potential already and that there is a way to grow further for each of the countries by applying new technological tools for preservation of a cultural heritage.

Originality/value

The paper reviews data on cultural heritage and smart tourism tools in the Baltic states where it already plays a steady and significant role. Specifically, it contributes to recognition of each of the states on a global level in terms of variety of cultural heritage that is being preserved and digitalised. The originality of the paper is determined by the assessment of the smart tools used for cultural tourism.

Details

Worldwide Hospitality and Tourism Themes, vol. 15 no. 5
Type: Research Article
ISSN: 1755-4217

Keywords

Abstract

Details

Fractal Leadership
Type: Book
ISBN: 978-1-83797-108-4

Abstract

Details

Data Curation and Information Systems Design from Australasia: Implications for Cataloguing of Vernacular Knowledge in Galleries, Libraries, Archives, and Museums
Type: Book
ISBN: 978-1-80455-615-3

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