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Article
Publication date: 8 May 2017

K. Sivakumar and Subroto Roy

The purpose of this paper is twofold: first, to propose that the nature and degree of control during new product development (NPD) outsourcing depends upon its initiation stage or…

Abstract

Purpose

The purpose of this paper is twofold: first, to propose that the nature and degree of control during new product development (NPD) outsourcing depends upon its initiation stage or implementation stage; second, to delineate the moderating effect of globalization and digitizability that further influence the link between NPD stage and control systems.

Design/methodology/approach

The authors propose a conceptual framework and develop a series or propositions.

Findings

The nature and degree of control systems required in NPD is contingent upon the stage of the NPD process and this relationship is moderated by the degree of globalization and digitizability.

Research limitations/implications

The paper offers a conceptual platform that can be explored in future empirical research. The paper offers a series of propositions as well as measurement items to enable this task.

Practical implications

The research underscores the idea that instituting appropriate control systems in outsourcing NPD is a complex process that requires careful consideration of the nature of the activity, the nature of the control and firm strategy.

Originality/value

This paper is the first to conceptually examine the domain of the three-way intersection of NPD stage-gate process, outsourcing relationships and control systems. By doing so, the authors extend each of the three individual research domains in new directions as well as enhance the understanding of the interrelationships among these three domains.

Details

European Journal of Innovation Management, vol. 20 no. 2
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 19 June 2007

Subroto Roy and K. Sivakumar

Advances in information technology (IT) and the globalization of business are both realities and opportunities of the twenty‐first century. This article aims to examine the role…

6845

Abstract

Purpose

Advances in information technology (IT) and the globalization of business are both realities and opportunities of the twenty‐first century. This article aims to examine the role of information technology in the globalization of business buying behavior.

Design/methodology/approach

Literature and theory are used to develop a conceptual model of adoption of information technology (IT) and globalization of business buying behavior. Firm‐level and global moderating factors are also examined.

Findings

IT adoption includes IT adoption by buyer and by seller and the compatibility of both IT systems. Globalizations of buying behavior is moderated by firm‐level factors like perceived risk, digitizability and by task and global moderating factors like availability of alternative suppliers in buyer country, cultural distance and the political stability in the supplier country.

Research limitations/implications

The paper provides a number of propositions that can be tested empirically, and also extensions for training and skills for business buyers.

Practical implications

The correct choice of IT systems for compatibility with buyers and sellers can mitigate the negative effects of moderating factors.

Originality/value

The paper sets out the impact of IT adoption by buyer and seller firms and its impact on globalization of business buying behavior in the twenty‐first century.

Details

Journal of Business & Industrial Marketing, vol. 22 no. 4
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 23 May 2022

Rohit Titiyal, Sujoy Bhattacharya, Jitesh J. Thakkar and Bhawesh Sah

There is limited literature linking e-fulfillment and product type with postpurchase consumer behavior measures like loyalty, even though there has been a rapid increase in…

Abstract

Purpose

There is limited literature linking e-fulfillment and product type with postpurchase consumer behavior measures like loyalty, even though there has been a rapid increase in e-tailing. E-fulfillment is defined in literature as a sequence of processes. Each process in this sequence is expected to have a different impact on consumer loyalty across product type. Thus relative importance of e-fulfillment processes leading to consumer loyalty. The purpose of this study is to investigate the impact of e-fulfillment on consumer loyalty across two product types: “standard, regular” and “physical product” (e.g. book, clothing, etc.) and “standard, nonregular” and “physical product” (e.g. computer, refrigerator, etc.) using the peak-end rule theory for an e-tailer.

Design/methodology/approach

To know the consumer loyalty for e-fulfillment across the two product types, the partial least square-structural equation modeling approach aided by the SmartPLS 3 tool was used for data analysis as it avoids biases in the parameter estimation in regression analysis. A total of 603 consumer responses through an online and physically administered questionnaire were obtained and were used for the empirical analysis.

Findings

Results indicate that for standard, nonregular and physical products, all the e-fulfillment components (customization strategy, website quality, distribution strategy, last mile delivery and return management) positively impact consumer loyalty. Except for the customization strategy, for standard regular and physical product types, all other e-fulfillment components positively impact consumer loyalty.

Practical implications

This study will be helpful to e-tail managers to configure the e-fulfillment components according to product types, thereby increasing consumer loyalty.

Originality/value

While some e-fulfillment components have been linked to consumer loyalty in literature, there is no study establishing linkages between e-fulfillment as a construct and consumer loyalty across product types. This has implications for decision makers in e-tail as the study provides e-fulfillment strategy customization across product types for achieving consumer loyalty in e-tail, a key marketing metric.

Details

Journal of Asia Business Studies, vol. 17 no. 2
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 1 September 2004

Ting‐Peng Liang, Cheng‐Yi Lin and Deng‐Neng Chen

The rapid proliferation of the Internet has allowed many firms to use this new technology to run Web‐based electronic stores to expand their markets and to enhance the operational…

2800

Abstract

The rapid proliferation of the Internet has allowed many firms to use this new technology to run Web‐based electronic stores to expand their markets and to enhance the operational performance. Therefore, it is interesting to investigate why electronic commerce benefits some industries more than others, and what factors affect the impact of using e‐Stores on performance in different industries. This paper reports findings on the effect of industrial characteristics, as portrayed by product information content and information intensity of the value chain, and e‐commerce models on firm performance. The results indicate that both industrial characteristics and e‐commerce models have significant effects on firm performance. Among the industrial characteristics, information content of the product and information intensity of the value chain have been found to have a significant impact on firm performances.

Details

Industrial Management & Data Systems, vol. 104 no. 7
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 28 June 2011

Thierry Karsenti and Simon Collin

One of the major challenges in teacher training programs is the gap between the theory that is presented to pre‐service teachers and actual classroom practice. Many researchers…

1219

Abstract

Purpose

One of the major challenges in teacher training programs is the gap between the theory that is presented to pre‐service teachers and actual classroom practice. Many researchers, educators, and pre‐service teachers have emphasized the difficulty of linking theory and practice in teacher education programs. The purpose of this study is to better understand the impact of online teaching videos on the development of self‐efficacy beliefs in pre‐service teachers.

Design/methodology/approach

Over 400 student teachers participated in this study. Statistical analyses of questionnaires were conducted to assess the impact of online teaching videos. The results reveal that online videos did affect the self‐efficacy beliefs of pre‐service teachers.

Findings

Online videos of teaching practices appear to contribute positively to feelings of self‐efficacy in pre‐service teachers.

Practical implications

Given the importance of self‐efficacy for teachers' professional development, online videos could prove highly useful to this end. Apart from the impact of the videos themselves, self‐directed learning has the benefit of flexibility in terms of time and space, which is typical of open and distance learning in general. Furthermore, online videos can be readily adapted to individual professional development plans, according to the teacher's needs, in contrast to more formal training programs (either initial or continuing) with their relatively rigid, predetermined contents.

Originality/value

This study presents an original self‐training online video device that could easily be integrated in teacher training to support effectively their professional development.

Details

Campus-Wide Information Systems, vol. 28 no. 3
Type: Research Article
ISSN: 1065-0741

Keywords

Article
Publication date: 5 July 2021

Delshad Hoseini and Mohsen Shafiei Nikabadi

The purpose of this study is to achieve the dynamic model of outsourcing success factors in project-based companies.

Abstract

Purpose

The purpose of this study is to achieve the dynamic model of outsourcing success factors in project-based companies.

Design/methodology/approach

This study is descriptive-survey in terms of method and practical in terms of purpose. To achieve the dynamic model of outsourcing success, 1,000 outsourcing articles published in high-status journals from 2017 to 2019 were first text-mining. Then, using the clustering technique, the factors affecting the success of outsourcing were obtained. To achieve the key variables, the variables obtained by interpretive structural modeling (ISM) were then leveled. Then, the strategic options development and analysis (SODA) technique has been used to achieve a consensus and coordination on factors relationships. Finally, the dynamic model of outsourcing success in GHODRAT CONTROL PARS Company has been modeled and implemented.

Findings

In total, five clusters and nine factors were extracted (strategy, management, performance, market, R&D, supplier, product, organizational data and outsourcing findings). In central and domain analysis, two factors, “Strategy” and “R and D,” were recognized as factors that have the most interaction and centrality. The result of the dynamic model indicate that the organization will significantly reduce the construction time of the power plant by improving the “R and D” factor.

Originality/value

In this study, various techniques have been combined. Therefore, one of the aspects of innovation in the present study is the combination of methods that have not been used earlier. The second aspect of this study’s innovation is using SODA technique to design the dynamic model of outsourcing success factors. Given that the scope of this study is the component affecting the success of outsourcing, so extensive research has been conducted in the field of articles worked in the field of outsourcing to get a comprehensive view of the components affecting the success of outsourcing, which has not been reviewed in other articles. In this study, in addition to identifying the effective factors, their identified and also how these variables affect the successful performance of outsourcing in the form of a dynamic model, and then analyzed.

Details

Journal of Facilities Management , vol. 19 no. 5
Type: Research Article
ISSN: 1472-5967

Keywords

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