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Article
Publication date: 20 September 2022

Lai Wan Hooi and Ai Joo Chan

This paper aims to examine the mediating effect of innovative culture in the relationship between transformational leadership and workplace digitalisation; and the…

Abstract

Purpose

This paper aims to examine the mediating effect of innovative culture in the relationship between transformational leadership and workplace digitalisation; and the moderating effect of rewards and recognition on the transformational leadership–innovative culture relationship.

Design/methodology/approach

A total of 256 valid samples were used in the structural equation modeling tests. The respondents were management-level executives from companies in Selangor/Kuala Lumpur, Malaysia.

Findings

The findings reveal that the transformational leadership–workplace digitalisation relationship is mediated by innovative culture. Besides, rewards and recognition moderate the transformational leadership–innovative culture relationship.

Practical implications

This study unpacks the black box to the practitioners how the prominent organisational factors interplay in shaping employees' perception and acceptance of workplace digitalisation.

Originality/value

The findings also enrich the interdisciplinary literature on how transformational leadership, rewards-recognition, and innovative culture intersect with employees' perception and acceptance of workplace digitalisation.

Details

Leadership & Organization Development Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0143-7739

Keywords

Open Access
Article
Publication date: 6 September 2022

Rose Clancy, Ken Bruton, Dominic T.J. O’Sullivan and Aidan J. Cloonan

Quality management practitioners have yet to cease the potential of digitalisation. Furthermore, there is a lack of tools such as frameworks guiding practitioners in the…

Abstract

Purpose

Quality management practitioners have yet to cease the potential of digitalisation. Furthermore, there is a lack of tools such as frameworks guiding practitioners in the digital transformation of their organisations. The purpose of this study is to provide a framework to guide quality practitioners with the implementation of digitalisation in their existing practices.

Design/methodology/approach

A review of literature assessed how quality management and digitalisation have been integrated. Findings from the literature review highlighted the success of the integration of Lean manufacturing with digitalisation. A comprehensive list of Lean Six Sigma tools were then reviewed in terms of their effectiveness and relevance for the hybrid digitisation approach to process improvement (HyDAPI) framework.

Findings

The implementation of the proposed HyDAPI framework in an industrial case study led to increased efficiency, reduction of waste, standardised work, mistake proofing and the ability to root cause non-conformance products.

Research limitations/implications

The activities and tools in the HyDAPI framework are not inclusive of all techniques from Lean Six Sigma.

Practical implications

The HyDAPI framework is a flexible guide for quality practitioners to digitalise key information from manufacturing processes. The framework allows organisations to select the appropriate tools as needed. This is required because of the varying and complex nature of organisation processes and the challenge of adapting to the continually evolving Industry 4.0.

Originality/value

This research proposes the HyDAPI framework as a flexible and adaptable approach for quality management practitioners to implement digitalisation. This was developed because of the gap in research regarding the lack of procedures guiding organisations in their digital transition to Industry 4.0.

Details

International Journal of Lean Six Sigma, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 31 August 2022

Malin Song, Weiliang Tao and Zhiyang Shen

This paper aims to examine the impact and mechanism of digital development on enterprise labor productivity. In addition, this study empirically analyzes the nonlinear…

Abstract

Purpose

This paper aims to examine the impact and mechanism of digital development on enterprise labor productivity. In addition, this study empirically analyzes the nonlinear impact of digitalization on labor productivity.

Design/methodology/approach

This paper uses a fixed effect model, a mediation effect model and a panel threshold model to test the theoretical hypothesis of this study.

Findings

The results demonstrated that digitalization had a promotional effect on labor productivity, with approximately 18% of this effect achieved through transmission and influence on human capital. In addition, the novelty of this study lies in the discovery that digitization has an obvious nonlinear positive effect on corporate labor productivity. The results suggest that companies should increase investment in data-driven innovation capabilities, improve the implementation of digital talent training plans, improve their financing capacity and strengthen corporate internal management, while the government should provide appropriate policy support differently for various enterprises.

Originality/value

This study takes China’s Shanghai and Shenzhen A-share listed companies as the research object, systematically examines the impact and mechanism of digital development on enterprise labor productivity and explores the nonlinear relationship between digitalization and enterprise labor productivity, which is a new angle.

研究目的

本文旨在探讨数字化发展对企业劳动生产率的影响及其机制。此外, 本研究实证分析了数字化对劳动生产率的非线性影响。

研究设计/方法/途径

本文采用固定效应模型、中介效应模型和面板门槛模型来检验本研究的理论假设。

研究发现

结果表明, 数字化对劳动生产率有促进作用, 其中约 18% 是通过对人力资本的传导和影响来实现的。此外, 本文的新颖之处在于发现了数字化对企业劳动生产率具有显著的非线性正效应。结果表明, 企业应加大对数据驱动创新能力的投入, 完善数字化人才培养计划的实施, 提高融资能力, 加强企业内部管理, 政府应针对各类企业提供差异化的政策支持。

研究原创性

本研究以中国沪深A股上市公司为研究对象, 系统考察了数字化发展对企业劳动生产率的影响和机制, 探讨了数字化与企业劳动生产率之间的非线性关系, 这是一个新的研究角度。

Details

Journal of Hospitality and Tourism Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-9880

Keywords

Open Access
Article
Publication date: 8 September 2022

Jussara Reis-Andersson

This paper is aimed at describing and analysing what school organisers express when they network to expand the access and application of digital technologies in…

Abstract

Purpose

This paper is aimed at describing and analysing what school organisers express when they network to expand the access and application of digital technologies in educational systems. Digital technologies develop rapidly in society, creating challenges and opportunities in people’s lives. Schools have an important task: to prepare young people for a future permeated by digital technology.

Design/methodology/approach

Participant observations and semi-structured interviews were used to describe and analyse how school organisers describe digitalisation work in the educational system.

Findings

The findings show that school organisers describe digital competence and providing support to schools as being important for expanding the access and application of digital technologies in the educational system. They also talk about equality connected to digitalisation work, changes in organisations, the importance of a holistic perspective, and a gold thread. They furthermore explain that networks, a sharing culture, good relations, and good communication enable digitalisation work. In addition, they point out that the lack of time, attitudes towards digital technologies, the lack of digital competence, and resistance to change are some of the constraints for digital technologies in the educational system.

Practical implications

School organisers need to implement digitalisation policies, which can be problematic because they work strategically to support operational activities.

Originality/value

This paper contributes knowledge about school organisers’ work to expand the access and application of digital technologies in the educational system.

Details

The International Journal of Information and Learning Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4880

Keywords

Open Access
Article
Publication date: 5 July 2022

Linus Thomson

The purpose of this paper is to investigate how new technology-based firms (NTBFs) overcome established notions of scale and scope through business model innovation…

Abstract

Purpose

The purpose of this paper is to investigate how new technology-based firms (NTBFs) overcome established notions of scale and scope through business model innovation, leveraging the value from digitalization.

Design/methodology/approach

The study adopts an exploratory research design, drawing on a novel data set of 50 publicly available interviews with vertical farming (VF) industry leaders and insiders who represent 36 different organizations from North America and Europe.

Findings

The study develops a framework showing how NTBFs leverage the value from digitalization via a paradoxical approach combining both efficiency and novelty value drivers.

Originality/value

The study extends current theorizing on the desirability of a combined business model approach leveraging both efficiency and novelty from digitalization. Furthermore, the study is among the first to investigate the unique and highly technological context of VF.

Details

Journal of Manufacturing Technology Management, vol. 33 no. 9
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 20 July 2022

Jana Brockhaus, Alexander Buhmann and Ansgar Zerfass

This article studies the digitalization of corporate communications and the emergence of communication technology (CommTech). The authors show communicators' expectations…

Abstract

Purpose

This article studies the digitalization of corporate communications and the emergence of communication technology (CommTech). The authors show communicators' expectations regarding digitalization, gauge the current level of digitalization across communication departments and agencies and examine the effectiveness of strategic approaches to manage digitalization.

Design/methodology/approach

The authors conceptualize the phenomenon of CommTech and propose a framework for studying CommTech's emergence and consequences by combining (1) recent theorizing on digitalization in corporate communications, (2) the concept of digital maturity from information systems research and (3) a socio-technical approach to analyze the development of work systems. The authors apply this framework in a quantitative study (n = 2,664) among communication practitioners from 46 countries.

Findings

While digitalization of both communication activities and the underlying support infrastructure is seen as critically important among communicators, a large fraction of communication departments and agencies are still assessed as digitally immature. Further, data reveal the relevance of different (technology, tasks, structure and people) dimensions of digitalization strategies and the influence of such strategies on the digital maturity of communications.

Practical implications

The framework and empirical instruments developed in this study help practitioners to uncover and evaluate the level of digital maturity of communication departments and agencies. This allows to identify current challenges and future opportunities for improvement.

Originality/value

The authors propose a concise definition for the much-debated concept of CommTech and develop a new theoretical framework for understanding CommTech's emergence and consequences in the profession. This empirical work constitutes the first large-scale study on the digital maturity of communication departments and agencies.

Details

Corporate Communications: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1356-3289

Keywords

Article
Publication date: 8 July 2022

Yao Li, Xuge Song and Mi Zhou

This study examines the relationship between brand digitalization and brand market performance, mediated by brand competence and brand warmth and moderated by brand…

Abstract

Purpose

This study examines the relationship between brand digitalization and brand market performance, mediated by brand competence and brand warmth and moderated by brand familiarity, from a consumer perspective.

Design/methodology/approach

This study conducted a 2 (brand digitalization: yes vs no) × 2 (brand familiarity: high vs low) between-subject experiment and administered a survey with 693 valid responses. Two-way analysis of variance, Hayes' PROCESS macro and a linear regression model were used to analyze the data.

Findings

Brand digitalization positively affects brand market performance, which is mediated by brand competence and brand warmth. In addition, brand familiarity has a moderating effect on the relationship between brand digitalization and brand market performance, as well as on the mediating effect of brand competence and brand warmth.

Practical implications

Brand managers should enhance the integration of digital technologies into brand building and management and develop brand communication strategies that emphasize brand digitalization based on consumers' brand familiarity.

Originality/value

This study advances current knowledge of the drivers of brand performance by constructing the concept of brand digitalization and examining its role in improving brand market performance. Additionally, this study deepens our understanding of the relationship between digital technology usage and consumer brand response by examining the mediating effect of brand competence and brand warmth and the moderating effect of brand familiarity.

Details

Journal of Research in Interactive Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-7122

Keywords

Article
Publication date: 13 July 2022

Avirag Bajpai and Subhas C. Misra

Indian construction firms are falling behind in the use of digital technology in the workplace, and this study aims to give a framework and assess the role of enablers in…

Abstract

Purpose

Indian construction firms are falling behind in the use of digital technology in the workplace, and this study aims to give a framework and assess the role of enablers in the implementation and continuing digitalization of the Indian construction sector.

Design/methodology/approach

An exploratory qualitative research technique is used in this article, and multiple detailed interviews and surveys are done with professionals from the industry and academia. To conclude the significance and relevance of the different constructs and indicators, the partial least square-structural equation modeling (PLS-SEM) approach is used.

Findings

Barriers are essential enablers for effective implementation, while success factors are important drivers for the successful continuance of digitalization in the construction sector. However, stakeholders' perceived benefit has a substantial role in both implementation and continuance.

Research limitations/implications

In this research paper, the scope of this investigation for a generalized exploratory study is restricted to construction firms within India. Further, a rigorous longitudinal study may also be performed to examine the subjectivity of the responses in order to ensure digital continuation. This study identifies limited manifest indicators. Additional indications, however, may be included based on the other company's resources, structure and geographic location.

Practical implications

The study's findings have two implications. In the beginning, it gives a direction to the construction sector by highlighting the framework in which implementation and continuance both should have to be executed, and this is the critical area for the successful continuance of digitalization in construction. Second, the research shows that the digitalization process is similar to the adoption of innovation, in which the deployment and persistent use of the new technology are important for facilitating the transformation.

Originality/value

In two respects, the study is distinctive. To begin, this is one of the limited efforts to comprehend digitalization from the Indian perspective. Second, the study reveals that the PLS-SEM approach can be effectively used in the developing subject of the construction digitalization concept.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

Book part
Publication date: 15 September 2022

Irge Şener

Digitalization has a profound impact on economies as a whole, and on sectors, businesses, and daily life. Digitalization is possible through development of a variety of…

Abstract

Digitalization has a profound impact on economies as a whole, and on sectors, businesses, and daily life. Digitalization is possible through development of a variety of digital technologies which led to creation of digital products and services in almost every sector. Almost all sectors benefit from digital technologies; however, there are also challenges about digitalization which encounters conflicts. These conflicts are either macro-level or related to digitalization of business processes. With efficient functioning of governmental policies, macro-level conflicts could be diminished or prevented. Conflicts arising from business process could be avoided by improvement of business relations.

Details

Conflict Management in Digital Business
Type: Book
ISBN: 978-1-80262-773-2

Keywords

Book part
Publication date: 15 September 2022

Rasmiyya Abdullayeva Sabir, Allahyar Muradov Niyaz and Aytan Guliyeva Bakhtiyar

Introduction: The rapid technological changes have significantly decentralised the economy and social life in the last 20 years. The transformation into the digital…

Abstract

Introduction: The rapid technological changes have significantly decentralised the economy and social life in the last 20 years. The transformation into the digital environment and its socio-economic consequences may experience numerous issues depending on the level of development of countries. The experience of developed countries shows that digitalisation delivers a positive impact on economic development (because of increased labour productivity, transparency and reduction of the shadow economy). In fact, on the other side, economic development represent the improvement of people’s well-being.

However, it is, furthermore, the fact that delays in the process of transformation into the digital environment will lead to economic decline and as a result, social problems. Many current studies focus on the social consequences and benefits of digitalisation. In many cases, the social consequences of digitalisation (unemployment and income inequality) are exaggerated. The authors believe that the economic and social benefits (measurable and non-measurable) of digitalisation are enormous. Examples could be introduced as the emergence of new intelligent professions and specialties, the comfort of jobs and life, the ability to get the products, information and knowledge from anywhere in the world.

The history of the development of society shows that people have always been interested in the ‘comfort’ of life. It is the acceleration of digitalisation in recent years that has stated a significant place in this process.

Objective: To adequately assess the relationship between digitalisation and the comfort of life, the improvement of welfare (income, secure life and satisfaction) and to indicate the social benefits of digitalisation on a scientific basis.

Method: To identify measurable and unmeasurable factors and benefits of technological change on human life, to assess the impact of digitalisation on economic growth, income, labour productivity, intellectual development, knowledge capital and health care.

Findings: Although digitalisation will endure a number of social consequences in the short and medium term, but the well-being of people will be improved and life will be turned on more delightful, and incomes increased in the long term.

Details

The New Digital Era: Digitalisation, Emerging Risks and Opportunities
Type: Book
ISBN: 978-1-80382-980-7

Keywords

1 – 10 of over 6000