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The current era of the fourth industrial revolution has attracted significant research on the use of digital technologies in improving construction project delivery. However, less emphasis has been placed on how these digital tools will influence the management of the construction workforce. To this end, using a review of existing works, this chapter explores the fourth industrial revolution and its associated technologies that can positively impact the management of the construction workforce when implemented. Also, the possible challenges that might truncate the successful deployment of digital technologies for effective workforce management were explored. The chapter submitted that implementing workforce management-specific digital platforms and other digital technologies designed for project delivery can aid effective workforce management within construction organisations. Technologies such as cloud computing, the Internet of Things, big data analytics, robotics and automation, and artificial intelligence, among others, offer significant benefits to the effective workforce management of construction organisations. However, several challenges, such as resistance to change due to fear of job loss, cost of investment in digital tools, organisational structure and culture, must be carefully considered as they might affect the successful use of digital tools and by extension, impact the success of workforce management in the organisations.

Introduction: In previous years, we can witness an upsurge in the usage of different digital tools by the different corporates worldwide. Instead, it can be witnessed during the time of Covid-19, where most of this affects the various human resource management (HRM) practices. It became essential for the industries worldwide to shift through digitalisation and so for HRM functions.

Purpose: Understanding the present situation of extensive usage of different digital tools, this chapter aims to discover and comprehend how successful the various organisations were in digitalisation and explain its outcomes. The main objective of this chapter is to explore the various factors influencing the success of digitalisation in human resources (HR) and measure its outcomes. To fulfil this aim, authors have focused on exploring the literature on a similar concept in the last decade (2011–2021).

Methodology: To conduct the study, the authors have approached a systematic study of bibliographic search with a motive to achieve the available works about HRM digitalisation. The list of different resources was primarily created using Google Scholar’s information. The acquired resources were then analysed and, based on certain pre-defined criteria, filtered.

Findings: The result of this study indicated that most of the previous studies focused on digitalisation outcomes, but very few studies have explored the dimension of understanding the success of digitalisation. Authors have categorised the factors among technological, organisational, and people factors. So further to understand these in-depth outcomes, both positive and negative outcomes have been understood.

Implications: Lastly, the authors have also tried to explore the suitable settings required for HRM digitalisation by studying empirical articles. This chapter will provide the overall view of the crucial factors for successful digitalisation in the domain of HRM and evaluate the outcomes. The study’s findings can be further utilised to conduct an in-depth study of the phenomenon and explore how the organisation can manage these factors during the implementation of HR digitalisation.

The aim of this chapter is to present in a pedagogical way the main digital tools used by tourism-related businesses, especially by hospitality businesses. The main purpose of this chapter is to illustrate our discussion with concrete examples and to give a set of advices for efficient use of those tools.

Literature review was conducted on conceptual issues, as well as managerial and marketing aspects of digital tools, their value and use in the hospitality industry.

This chapter highlights the fact that needs in terms of digitalisation depend on the size of the hotel. The main differences can be explained by differences in terms of hotel capacity, and digital technologies should be customised to different types of structures.

This chapter is exploratory in nature, based on a literature review.

It provides clear and practical guidance about the way independent hospitality businesses could use digital tools for marketing purposes. It also suggests the most efficient digital technologies to improve their performance in the field of marketing and customer relationship management.

The chapter demonstrates the huge gap between best practices in the hospitality industry and the way independent enterprises really use, in practice, the digital tools for marketing purposes. It shows how digital technologies could be used in a more efficient way, to take advantage of their full potential.

This chapter stems from the need to focus on the inherent interplay of faculty and student engagement while studying the impact of social media in higher education teaching and learning. The discussion is specifically concerned with the role and affordances of microblogging in the rethinking of the teacher/student relationship and in blurring the boundaries of academic contexts. The chapter examines an early experimentation of Twitter use to foster and monitor participation by the master students enrolled in a Human Resources Management class in an Italian university. The pilot is discussed referring to lessons learned from a range of accounted empirical cases and relevant studies on microblogging for teaching and learning in academia. A special focus addresses both a revised notion of academic scholarship and engagement, prompted by emergent profiles of networked faculty, and debates about the multiple ways of conceptualizing student engagement in the current academic cultures and contexts, being challenged by an increasingly complex digital landscape and by a varied typology of learners coming to university. As conclusion, issues related to the range of alignments to be taken into account when adopting social networking services in a higher education context are suggested as cues for an ongoing discussion.

Festivals and events have been regarded as one of the sources of super-spreading of the COVID-19 virus. This industry has higher vulnerability to external factors. Against this backdrop, this chapter explores the various methods that will define the future for them while promoting the ideas of sustainability.