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Pandemic will accelerate the rise of digital payments

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Digitalisation of the global economy has increased the use of cashless payments worldwide

Tech will alter both paid and unpaid work

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Digital services and new technologies will dramatically alter the nature of work

Policy and technology are key to full financial access

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Nearly 70% of all over-15s are ‘banked’; at least 76% of them have also made a digital transaction

Risks and opportunities 2021: Global technology sector

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The pandemic has intensified the economic significance and the political scrutiny of the technology sector

Cyber threats drive global technological decoupling

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5G relies heavily on software and will be the core underlying infrastructure for all future digital activities

Structural risks dampen ‘big tech’ prospects

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The pandemic-induced spurt in online activity and tech valuations is now normalising

Legal reform lags as gender-based cyberviolence rises

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Although international law recognises online gender-based abuse and violence, national-level reform is slow

Privacy and security policies lag biometric data use

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People are submitting vast amounts of biometric data to governments and private firms, knowingly and unknowingly

Pandemic deepens impact of global technological gaps

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Although internet use is rising, serious access gaps persist across regions, gender and ethnic groups

Cost of health data breaches may rise exponentially

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An industry estimate puts projected investment in health cybersecurity at 65 billion dollars over the next five years