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Online calendar services (OCS) are primarily used for temporal orientation and reminding. Nonetheless, calendar work may also entail generic activities such as scheduling, tracking, archive and recall and retrieval which are not adequately supported by available systems. The purpose of the paper is to explore how online calendaring may be re-configured and re-aligned to alleviate these shortcomings, thus servicing accountability in team work and flexibility in organizational routines.

Following a design science research methodology, the authors review “justifiable failures” or deliberate non-use of OCS and establish the rationale for, design and evaluate a digital service that configures calendaring as an ecology of separate digital materials supporting file-, photo- and video-sharing services, online argumentation, project/task management and social bookmarking. The new service is a digital composite of materials that incrementally co-adapt and co-evolve to serve primary and secondary work-oriented activities. The authors assess the value of the digital composite in two empirical settings and discuss intrinsic features that create new possibilities for action.

The authors present the rationale, design, implementation and evaluation of a new digital composite calendaring service which is deployed in two empirical settings, namely group vacation planning and collective information management. Each case features different re-configurations of calendaring to serve human intentions. In vacation planning, the digital composite of the calendar operates as a mashup allowing peers to negotiate, schedule and track vacation options and archive, recall or retrieve digital memories of vacations. In the case of collective information management, the digital composite is further augmented so as to re-align performative and ostensive aspects of routines in a regional organic farming partnership.

Digital composites rely on the interdependent operation of different bounded systems and services to establish configured ecologies of (previously) separate digital artifacts. The practical implications of digital composites are that they can appropriate performative capacities which are already established and embedded across different settings. As a result, they enact complex digital assemblages which can re-align not only daily activities but also organizational routines. On the other hand, digital composites remain in flux, since their state, at any moment in time, is partly determined (even temporarily) by the state of their constituent parts.

Calendaring as presented in this paper defines a genre of digital artifacts that promote flexible and accountable collaborative work while exploiting material agency and resources distributed across digital settings. As such, it establishes a kind of meta-material that invokes collective social agency, thus re-aligning performative and ostensive aspects of organizational routines.

The EU‐funded project ‘Middleware Platform for eMPOWERing older people and people with cognitive impairments ‐ MPOWER’ is aimed at developing a technical middleware platform that enables rapid development of flexible, domain‐specific applications that can be personalised for individual use. We focused on creating a set of reusable components that can easily be combined in order to provide the most relevant services in the user's home, eg. calendar services, messaging services and different sensor technologies. In order to evaluate the feasibility of the platform, two full‐scale proof of concept applications (POCAs) were developed and deployed to real‐life environments; one ‘smart home’ solution in Poland and one individual internet‐based digital plan in Norway. This paper presents the findings from the POCA development and trial in Norway.Seven older people and their family carers from the municipality of Trondheim participated in the pilot trial (February 2008‐April 2009), which aimed to evaluate the services provided through an individual internet‐based digital plan displayed as a calendar page. Both family carers and staff from domiciliary services could, from their home computer, add appointments and messages on the user's digital calendar. The respondents were five women and two men, aged between 65 and 92, and only three of them, the two men and one of the women, had used a computer before getting involved in the MPOWER trial.Data collection regarding use, usability, utility and acceptance took place on a regular basis after a preset schedule. Analysis followed the developmental evaluation theory, which is useful when there is uncertainty about the effects (value) of an intervention, and when it is uncertain what causes or influences these effects. Results were presented as case histories, and the analysis of the causes of the observed effects are presented in a discussion section and divided into personal, technical and structural issues.The main conclusion is that the digital calendar with a message board demonstrated the potential to support older people at home, particularly older people with memory problems who need support in structuring the day and keeping an overview of their daily activities and appointments.

The author first gained experience with library instruction scheduling at a large research university library as an Master of Library and Information Science (MLIS) graduate assistant.

The author would occasionally shadow the faculty librarians as they received instruction requests, which were vetted by an administrative assistant and entered into some mystical technology that would facilitate the reservations and populate a library staff calendar.

The author remembers it as a fairly mundane process that he did not think much of at the time.

The author soon became an instruction librarian who was put in charge of orchestrating the multitudes of course-integrated one-shots at a small, private four-year liberal arts college.

The author thinks back to this experience and marvels at the humble instructional requests (e.g. “just show them JSTOR”) and the primitive tool that their library used for scheduling their sessions: a spreadsheet on our network drive.

This study aims to explore human–machine interactions in the process of adopting artificial intelligence (AI) based on the principles of Taylorism and digital Taylorism to validate these principles in postmodern management.

The topic has been investigated by means of a case study based on the current experience of Carrozzeria Basile, a body shop born in Turin in 1970.

The Carrozzeria Basile’s approach is rooted in scientific management concepts, and its digital evolution is aimed at centring humans, investigating human–machine interactions and how to take advantage of both of these.

The research contributes to both Taylorism management and the literature on human–machine interactions. A unique case study represents a first step in comprehending the phenomenon but could also represent a limit for the study.

Practical implications refer to the scientific path to facilitate the implementation and adoption of emerging technologies in the organisational process, including employee engagement and continuous employee training.

The research focuses on human–machine interactions in the process of adopting AI in the automation process. Its novelty also relies on the comprehension of the needed path to facilitate these interactions and stimulate a collaborative and positive approach. The study fills the literature gap investigating the interactions between humans and machines beginning with their historical roots, from Taylorism to digital Taylorism, in relation to an empirical scenario.

This article explores the varied ways that individuals create and use calendars, planners and other cognitive artifacts to document the multiple temporalities that make up their everyday lives. It reveals the hidden documentary time work required to synchronize, coordinate or entrain their activities to those of others.

We interviewed 47 Canadian participants in their homes, workplaces or other locations and photographed their documents. We analyzed qualitatively; first thematically to identify mentions of times, and then relationally to reveal how documentary time work was situated within participants' broader contexts.

Participants' documents revealed a wide variety of temporalities, some embedded in the templates they used, and others added by document creators and users. Participants' documentary time work involved creating and using a variety of tools and strategies to reconcile and manage multiple temporalities and indexical time concepts that held multiple meanings. Their work employed both standard “off the shelf” and individualized “do-it-yourself” approaches.

This article combines several concepts of invisible work (document work, time work, articulation work) to show both how individuals engage in documentary time work and how that work is situated within broader social and temporal contexts and standards.

The influx of mainland capital to different media sectors in Hong Kong has been commonly seen throughout the last decade (Leung, 2019). While the changes in ownership have been shaping the ecology of Hong Kong’s media industry, the rapid development of digital technology such as the internet and social media has also been important in the industry’s transformation. This study aims to investigate how and to what extent technology has shaped the Hong Kong media work culture.

Alibaba, the powerful e-commerce conglomerate, has sought to advance its development in the media industry and leverage its technological expertise by acquiring the century-old Hong Kong English-language newspaper, the South China Morning Post (SCMP) in 2016. This essay, by using the SCMP as a case study, focuses on the workers and their use of technologies in their daily work practices, which offers an alternative lens to investigate the influence of a Chinese tech ownership in transforming a Hong Kong media outlet’s culture.

This case study illustrates how the implementation of Alibaba work culture at the SCMP through technological application remained minimal over the four years following this Chinese tech giant’s acquisition, whereas a Silicon Valley-style start-up culture and techno-organisational gaze were profoundly found at this workplace and received both acceptance and resistance by the employees.

This study results in a revealing unique type of techno-organisational culture change that deviates from the previous Chinese organisational studies within and outside the Chinese contexts.

The purpose of this article is to examine the ways in which self-tracking data have meaning and value in and after the life of the creator, including how such data could become part of the larger historical record, curated in an institutional archive. In doing so, the article expands upon existing shared interests among researchers working in the areas of self-tracking, human–computer interaction and archival science.

A total of 18 people who had self-tracked for six months or more were recruited for the study. Participants completed a survey which gathered demographic data and characteristics vis-à-vis their self-tracking behavior. In-person semi-structured interviews were then conducted to ascertain the beliefs of the participants regarding the long-term use and value of personal quantified-self data.

The findings reveal the value that people place on self-tracking data, their thoughts on proper modes for accessing their archive once it moves from the private to the public space, and how to provide fidelity within the system such that their experiences are represented while also enabling meaning making on the part of subsequent users of the archive.

Today’s quantified-self data are generally embedded in systems that create a pipeline from the individual source to that of the corporate warehouse, bent on absorbing and extracting insight from a totality of big data. This article posits that new opportunities for knowing and for design can be revealed when a public interest rationale is appended to rich personalized collections of small data.

Assistive technology can support and enhance the learning, independence, and daily living skills of students with disabilities, including students with intellectual disability (ID). Assistive technology is not generally disability dependent; however, for students with ID we decided to focus on assistive technology across two areas: instructional aids – with a focus on reading, writing, and mathematics – and transition and independence. Throughout our focus on these two categories of assistive technology, we discuss low-tech, mid-tech, and high-tech options to support students with ID.

This paper aims to examine the role of technology in shaping the interplay between intimate and economic relations in collaborative consumer networks (CCNs).

This research is based on a three-year participatory netnographic and ethnographic field study of hosts, guests and community members within the Airbnb home-sharing network in New Zealand. The data consist of interviews, online and offline participant observations and brief discussions onsite (large-scale Airbnb events, host meetups and during Airbnb stays).

The findings reveal how technologies shape the relational work of home-sharing between intimate and economic institutions through grooming, bundling, brokerage, buffering and social edgework. This paper proposes a framework of triadic relational work enacted by network actors, involving complex exchange structures.

This study focusses on a single context – a market-mediated home-sharing platform. The findings may not apply to other contexts of economic and social exchanges.

The study reveals that the construction of specific relational packages by Airbnb hosts using their digital technologies pave a path for home-sharing to skirt the norms of the home as a place of intimacy and the market as a place for economics. This allows these two spheres to flourish with little controversy.

By augmenting Zelizer’s relational work, this study produces theoretical insights into the agentic role of technology in creating and stabilising a CCN.