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Article
Publication date: 28 February 2019

Patrick Lo, Holly H.Y. Chan, Angel W.M. Tang, Dickson K.W. Chiu, Allan Cho, Eric W.K. See-To, Kevin K.W. Ho, Minying He, Sarah Kenderdine and Jeffrey Shaw

The purpose of this paper is to examine how the emergent 3D interactive media technologies are used as a viable tool for enhancing visitors’ overall experiences at an…

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Abstract

Purpose

The purpose of this paper is to examine how the emergent 3D interactive media technologies are used as a viable tool for enhancing visitors’ overall experiences at an exhibition entitled, 300 Years of Hakka Kungfu – Digital Vision of Its Legacy and Future (Hakka Kungfu Exhibition) – presented and co-organized by the Intangible Cultural Heritage Office of Hong Kong, International Guoshu Association and the School of Creative Media, City University of Hong Kong.

Design/methodology/approach

A questionnaire survey in both online and paper-based formats was used for identifying visitors’ experiences in the interactions with the multimedia technologies. For this research study, a questionnaire, consisting of 26 items, was set out to measure the visitors’ experiences at the Exhibition. Since the Exhibition was about presenting a centuries-old Chinese cultural heritage, Hakka Kungfu via the use multimedia technologies, in the context of establishing a dialogue between the past and present, the researchers included questionnaire items that were devoted to enquire about the level of understanding, knowledge and enjoyment, and visitors’ new knowledge about Hong Kong history and culture was successfully disseminated to the respondents at the end of the questionnaire.

Findings

A total of 209 completed questionnaires were collected at this Hakka Kungfu Exhibition. The findings reveal that the exhibits did attract people at all ages. This Exhibition gave the visitors a sense of interest and wonder in the object and information presented in the Exhibition. Findings of this study also reveal that this Exhibition has successfully attracted a large number of female visitors, as well as visitors who have never taken any martial arts training. In addition, visitors’ Exhibition experience was found to be memorable, as well as enjoyable. Furthermore, visitors’ experience within the Exhibition suggested that it was entertaining, as well as educational. By creating a long-lasting impact on the minds of these Exhibition visitors about the connections between and relevance of traditional Chinese Kungfu, their collective cultural identity, as well as the contemporary society we live in. The Exhibition exemplified the successful integration of the presentation of Kungfu as a form of cultural heritage with engagement-creating technology, in which technology is unobtrusive but effective.

Originality/value

Although it is already a global trend for the museums to integrate multimedia technologies into their exhibitions, research on the situation and feedback of multimedia technology used in the museum exhibitions in Hong Kong is scarce as well as scattered. Findings of this study could help identify various factors involved in audience participation, thereby exploring the possibility of building a contact point/space for traditional Chinese Kungfu as an intangible cultural heritage, via the integration of the latest media technologies. In particular, the development of multimedia technologies has become increasingly important to museums, and museum professionals have been exploring how digital and communication technologies can be developed to offer visitors a more interactive, personalized museum experience. In general, despite the growing interest in deploying digital technology as interpretation devices in museums and galleries, there are relatively few studies that examine how visitors, both alone and with others, use new technologies when exploring the museum contents.

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Library Hi Tech, vol. 37 no. 2
Type: Research Article
ISSN: 0737-8831

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Article
Publication date: 10 September 2021

Po Sen Huang, Yvette C. Paulino, Stuart So, Dickson K.W. Chiu and Kevin K.W. Ho

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Library Hi Tech, vol. 39 no. 3
Type: Research Article
ISSN: 0737-8831

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Article
Publication date: 10 July 2020

Yifei Zhang, Patrick Lo, Stuart So and Dickson K.W. Chiu

The paper aims to investigate current library instruction programs to help business students make better use of library resources and improve their information. However…

Abstract

Purpose

The paper aims to investigate current library instruction programs to help business students make better use of library resources and improve their information. However, students’ information acquisition ability, library usage and their perception toward library user education are inevitably changing along with the rapidly evolving information landscape as well as the socio-cultural environment driven by information technologies.

Design/methodology/approach

For this study, 90 business students from three different majors at the Faculty of Business and Economics, the University of Hong Kong were invited to participate in the online survey for comparison.

Findings

The findings of this study suggest that the subjects, in general, recognized the importance of library user instruction. However, when the subjects encountered difficulties in information searching, they preferred to use search engines (such as Google) and seek help from their classmates.

Practical implications

The results of this study show that there were distinctive differences in library usage and views toward library instruction among students of three different majors. This study sheds light on the feasible actions of academic libraries to enhance library user instruction services and improve the IL skills among business students.

Originality/value

Although there is much research about the library instruction of academic libraries, scant research focuses on library usage and views toward library instruction of business students, especially on the comparison among different business majors.

Details

Reference Services Review, vol. 48 no. 4
Type: Research Article
ISSN: 0090-7324

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Content available
Article
Publication date: 11 November 2021

Dickson K.W. Chiu and Kevin K.W. Ho

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Library Hi Tech, vol. 39 no. 4
Type: Research Article
ISSN: 0737-8831

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Article
Publication date: 6 September 2021

Jiaye Ni, Anthony Hae Ryong Rhim, Dickson K.W. Chiu and Kevin K.W. Ho

The Chinese economy has grown rapidly over the past decade, making self-drive tours more affordable among Chinese tourists. Thus, self-driving tours using online…

Abstract

Purpose

The Chinese economy has grown rapidly over the past decade, making self-drive tours more affordable among Chinese tourists. Thus, self-driving tours using online tourism-related information have also been popular. This study aims to investigate information search behaviors among different segments of Chinese self-drive tourists under the influence of contemporary mobile internet technologies and compares the results with prior related studies from a global standpoint.

Design/methodology/approach

This paper investigates the relationships between tourist demographics and information search behavior in Mainland China based on a quantitative method. This study collected 228 surveys from users with self-drive tour experience. This study also conducted a series of online interviews to explore the potential barriers when self-drive tourists search for information.

Findings

The results showed variances within pre-decision and post-decision stages between different age groups, social classes and experience levels. Preference for up-to-date information and contemporary platforms were also observed.

Originality/value

Research paucity exists on self-drive tourists’ information search behavior, using data collected from Mainland Chinese tourists using mobile devices. The findings offer insights to industry practitioners, such as travel agencies and liaison websites, for refining their services to meet the information needs of Chinese self-drive tourists through more comprehensive marketing strategies.

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Information Discovery and Delivery, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-6247

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Article
Publication date: 12 October 2021

Tin Nok Leung, Dickson K.W. Chiu, Kevin K.W. Ho and Canon K.L. Luk

While the library has remained a preferred place of learning and received a positive perception in all aspects, the current space planning, as categorized in the…

Abstract

Purpose

While the library has remained a preferred place of learning and received a positive perception in all aspects, the current space planning, as categorized in the “four-space model,” does not seem to address user needs well. The purpose of this article is to explore the correlations of user perceptions, academic library usage and social capital.

Design/methodology/approach

This research presented a new approach to understanding the academic library's role by surveying 120 users about their preferred place on the campus, actual usage, and perceptions of the library physically and remotely. Correlation analysis between library use and user activities was performed.

Findings

The findings indicate that the library demonstrates attributes from all four levels in the learning space hierarchy, providing an ideal learning space for students. However, our results do not support academic libraries as the breeding ground of social capital.

Originality/value

As the data of this study were collected during the COVID-19 pandemic period, the findings may provide us with insights on how library users have adjusted themselves in using these public facilities with social distancing in their minds. The findings also provide implications for re-designing the library places to meet the users' needs and make it favorable learning commons to students in both the pandemic and post-pandemic eras.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

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Article
Publication date: 24 June 2020

Chi-Hung Chung, Dickson K.W. Chiu, Kevin K.W. Ho and Cheuk Hang Au

This study aims to explore how social media help promote environmental education and pro-environmental behaviours by analysing how young adults access social media and…

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Abstract

Purpose

This study aims to explore how social media help promote environmental education and pro-environmental behaviours by analysing how young adults access social media and traditional media to obtain environmental information differently, how environmental ideas are disseminated through social media and how people perceive and realise environmentalism.

Design/methodology/approach

This is a qualitative study based on a semi-structured interview with student participants. The questions used in the interview were developed by on the integrated waste reduction model by Nishio and Takeuchi (2005) and the enhanced model proposed by Ho et al. (2019).

Findings

The results indicate that young adults agree and accept that living environmentally friendly lifestyles is an important goal. Although they acquire environmental information from social media, they seldom share or interact with those social media posts. This behaviour implies that they are information receivers when dealing with such contents.

Originality/value

The finding of this study provides insight for stakeholders on how to promote related knowledge and encourage people to be “greener” more often and construct a friendlier atmosphere for fostering more in-depth environmental discussions on social media.

Details

Information Discovery and Delivery, vol. 48 no. 4
Type: Research Article
ISSN: 2398-6247

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Article
Publication date: 27 April 2020

Ken Yiu Kwan Fan, Patrick Lo, Kevin K.W. Ho, Stuart So, Dickson K.W. Chiu and Eddie H.T. Ko

This paper aims to study the information needs and online information-seeking behaviors on mobile platforms of performing arts students at a college level.

Abstract

Purpose

This paper aims to study the information needs and online information-seeking behaviors on mobile platforms of performing arts students at a college level.

Design/methodology/approach

Survey instruments were used to collect data from performing arts students at the Hong Kong Academy of Performing Arts (HKAPA), a metropolitan’s major performing arts tertiary institution. Data collected were analyzed through descriptive statistics and other statistical methods, and the music-related students were compared with the production-related students.

Findings

The result reveals that performing arts students all owned their mobile devices and often used mobile apps for non-academic purposes, but they did not often use mobile library services or read online academic contents with their mobile devices. The participants considered inadequate signal coverage, slow loading time, difficulty in reading on a mobile device and the lack of specialized mobile apps as more significant barriers affecting their usage. There are some significant differences between the music-related and production-related student groups in that music-related students watched lectures on the library websites and used electronic music scores more often than the production-related students.

Practical implications

This study contributes to the input for enhancements and policies to future mobile services and facilities of performing art libraries.

Originality/value

There have been scant studies on the mobile learning needs of performing arts students, especially in Asia.

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Article
Publication date: 8 March 2021

Gunnan Dong, Dickson K.W. Chiu, Po-Sen Huang, Kevin K.W. Ho, Mavis Man-wai Lung and Ying Geng

Existing studies reflect that traditional teaching–learning relationships between supervisors and graduate students have become disjointed with actuality seriously. In…

Abstract

Purpose

Existing studies reflect that traditional teaching–learning relationships between supervisors and graduate students have become disjointed with actuality seriously. In particular, there are practical difficulties in handling many students from coursework-based postgraduate degrees under current university curricula. Therefore, this study aims to explore the relationship between research supervisors and graduate students on social media, which is popular among students.

Design/methodology/approach

This study surveyed 109 graduate students from two majors (population around 100 each) of a university in Hong Kong to explore their information usage for research on social media, related attitudes and their perceived supervisor relationships. The differences between the two majors were also compared.

Findings

The authors’ findings indicated that graduate students were active on social media, and social media has successfully provided effective alternate ways for students to communicate with their research supervisors. Social media could improve relationships between supervisors and research students and among fellow students. Besides education purposes, students also discussed their personal affairs on social media with supervisors, demonstrating enhanced trusted relationships. Graduate students also showed confidence in the further application of social media in higher education. Some differences between respondents from the two programs were also found in terms of communication contents, strengths, personal preferences and purposes for using social media.

Originality/value

Scant studies focus on the relationship between supervisors and graduate students under the current social media environment, especially for students from coursework-based postgraduate degrees. At a deeper level, for the widespread use of social media in the information age, this study explores the specific changes brought about by social media. Therefore, this study is of great theoretical and practical value to graduate education under the current social media environment.

Details

Information Discovery and Delivery, vol. 49 no. 4
Type: Research Article
ISSN: 2398-6247

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Article
Publication date: 31 December 2020

Karen Hiu Tung Yip, Patrick Lo, Kevin K. W. Ho and Dickson K. W. Chiu

The purpose of this study is to examine students' perception of mobile technology adoption for library service apps as a lens to explore the factors affecting mobile…

Abstract

Purpose

The purpose of this study is to examine students' perception of mobile technology adoption for library service apps as a lens to explore the factors affecting mobile learning in higher education.

Design/methodology/approach

With the data collected from university students from Hong Kong and Japan, the authors conducted a comparative study for gaining a better understanding of students' perceptions toward adopting mobile apps as learning tools and other socio-cultural factors affecting such adoption. In particular, the authors derive alternative models from our analysis (benchmarked on technology acceptance model and unified theory of acceptance and use of technology) for a better explanation of the formation of the intentions, and, more importantly, cultural factors would affect such formation, as informed by the Hofstede Cultural Dimensions.

Findings

The findings are valuable for enhancing the effectiveness and adoption of mobile services for teaching and learning purposes in the context of higher education, as the focus of promotion of services should be tailored to the different student expectations in different regions, e.g. mainly performance expectancy in Japan versus in Hong Kong facilitating condition, performance expectancy and perceived usefulness altogether.

Originality/value

Defined as contributing to the development of learning assistance, mobile technology for library use and information access have become a significant issue raised in many higher educational institutions over the world, as the characteristics of mobile technology, such as portability and mobility, strengthen its possible use in education. However, scant research has been done in understanding the perception of mobile library use and factors affecting the behavioral intentions through the use of mobile technologies in Hong Kong and most Asian countries have not been sufficiently studied.

Details

Online Information Review, vol. 45 no. 2
Type: Research Article
ISSN: 1468-4527

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