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Abstract

Details

Handbook of Transport Geography and Spatial Systems
Type: Book
ISBN: 978-1-615-83253-8

Book part
Publication date: 29 September 2021

Clare Holdsworth

Abstract

Details

The Social Life of Busyness
Type: Book
ISBN: 978-1-78743-699-2

Open Access
Book part
Publication date: 29 March 2022

Madeleine Rauch and Shahzad (Shaz) Ansari

We illustrate the potential of diaries for advancing scholarship on organization studies and grand challenges. Writing personal diaries is a time-honored and culturally

Abstract

We illustrate the potential of diaries for advancing scholarship on organization studies and grand challenges. Writing personal diaries is a time-honored and culturally sanctioned way of animating innermost thoughts and feelings, and embodying experiences through self-talk with famous examples, such as the diaries written by Anne Frank, Andy Warhol, or Thomas Mann. However, the use of diaries has long been neglected in organization studies, despite their historical and societal importance. We illustrate how different forms of analyzing diaries enable a “deep analysis of individuals’ internal processes and practices” (Radcliffe, 2018) which cannot be gleaned from other sources of data such as interviews and observations. Diaries exist in different forms, such as “unsolicited diaries” and “solicited diaries” and have different purposes. We evaluate how analyzing diaries can be a valuable source to illuminate the innermost thoughts and feelings of people at the forefront of grand challenges. To exemplify our arguments, we draw on diaries written by medical professionals working for Doctors Without Borders as part of our empirical research project conducted in extreme contexts. We show the value of unsolicited diaries in revealing people’s thought world that is not apprehensible from other modes of communication, and offer a set of practical guidelines on working with data from diaries. Diaries serve to enrich our methodological toolkit by capturing what people think and feel behind the scenes but may not express nor display in public.

Details

Organizing for Societal Grand Challenges
Type: Book
ISBN: 978-1-83909-829-1

Keywords

Abstract

Details

Transport Survey Quality and Innovation
Type: Book
ISBN: 978-0-08-044096-5

Article
Publication date: 23 February 2021

Jana Fedtke, Mohammed Ibahrine and Yuting Wang

This paper analyzes Fang Fang's 2020 Wuhan Diary‐Dispatches from a Quarantined City, to show how the author communicates the coronavirus crisis in Wuhan in a global…

Abstract

Purpose

This paper analyzes Fang Fang's 2020 Wuhan Diary‐Dispatches from a Quarantined City, to show how the author communicates the coronavirus crisis in Wuhan in a global information ecosystem. The success of the diary showcases how the actual health emergency has been transformed into a communication issue.

Design/methodology/approach

This study is exploratory and qualitative in nature. The authors conducted a thematic analysis (TA) of Wuhan Diary, in which we decided to focus on the aspects of sousveillance and solidarity. For the purposes of our paper, we used the English translation of the text by Dr. Michael Berry.

Findings

The authors focus on two major themes in their exploration of the corona crisis as a global communication issue: sousveillance and solidarity. The authors argue that the diary's ways of seeing perform a version of “sousveillance” or “undersight” in juxtaposition to surveillance or “oversight” (Mann, 2017). Fang Fang calls for solidarity as an effective measure for individuals, communities and societies to contain the pandemic and a potential misinfodemic.

Originality/value

Since Wuhan was the early epicenter of the COVID-19 pandemic, Wuhan Diary presents an unprecedented narrative account of life under quarantine that could function as a litmus test for other cities and countries. Fang Fang's diary provides a countermeasure to official accounts of the pandemic in Wuhan, which has resonated both with people in China and abroad.

Details

Online Information Review, vol. 45 no. 4
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 11 May 2010

Penelope J. Plowman

The purpose of this paper is to show how an application of the qualitative diary method reveals the gendered organisation.

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Abstract

Purpose

The purpose of this paper is to show how an application of the qualitative diary method reveals the gendered organisation.

Design/methodology/approach

The paper draws on the author's experience of her own design and implementation of the diary method, using qualitative diaries, dialogues and interviews. The application is known as the “diary project” and is carried out in a case‐study organisation in which the researcher is addressing wider questions about gender, change and organisation.

Findings

The outcomes show how the diary project methodology is effective for learning about gender norms and practices embedded in organisational culture. Reflections on the interface between the personal and the professional, the formal and the informal, emotion, sexuality and power, hierarchies and difference, draw out significant organisational phenomena which shape advantage and disadvantage and unequal access and control.

Research limitations/implications

The diary project methodology is about the organisation in the present. To study gender embedded in the organisation requires the organisational researcher to also work with other research methods, to achieve a deep understanding.

Practical implications

The experience of the diary project is that it offers organisational researchers and change practitioners a methodology for study and intervention.

Originality/value

The paper is of use to readers looking for a participatory organisational research methodology to examine the gendered organisation. Findings highlight the value of the diary project methodology for a deep analysis of organisation.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 5 no. 1
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 5 July 2011

Mattias Elg, Lars Witell, Bozena Poksinska, Jon Engström, Su Mi Dahlgaard‐Park and Peter Kammerlind

The purpose of this paper is to develop an understanding of how patients experience their health problems and how they can generate innovative ideas about health care…

Abstract

Purpose

The purpose of this paper is to develop an understanding of how patients experience their health problems and how they can generate innovative ideas about health care services. The research questions that guide the present study are: how can solicited diaries be used for capturing patient ideas? What type of data is generated from solicited diaries used for generating patient ideas? And what are the potential benefits and shortcomings of using patient diaries in generating ideas for improvement of health care services?

Design/methodology/approach

The paper is based on an exploratory case study using patient diaries to solicit ideas about how health care services in Sweden can be improved. From the methodological viewpoint, the diaries are used as a tool for patient co‐creation of health care services.

Findings

When analyzing dairies written by patients four different types of diaries emerged from the study: brief, reporting, descriptive and reflective diaries. Furthermore, 102 ideas for improvements within nine areas were identified from the contents of dairies.

Research limitations/implications

Adopting patients' diaries as a way to activate and promote co‐creation of values is at an embryo stage, and hence more research is needed.

Originality/value

One of the strengths of the paper includes its potential for practical implications, either clinical or methodological, by using patients' dairies. It focuses both on the content generated from the diaries for improving health services, as well as the use of the diaries for practicing the idea of patients as co‐creators in health care service.

Details

International Journal of Quality and Service Sciences, vol. 3 no. 2
Type: Research Article
ISSN: 1756-669X

Keywords

Article
Publication date: 14 March 2016

Penelope J. Plowman

The purpose of this paper is to explore what it means to do intersectional research in an organisational ethnographic case study addressing gender, race, power and change…

Abstract

Purpose

The purpose of this paper is to explore what it means to do intersectional research in an organisational ethnographic case study addressing gender, race, power and change. The main contribution of this paper is a methodological one. The focus is on the relevance and experience of adapting two qualitative research methods – diary study and photographic method.

Design/methodology/approach

The paper describes the design, implementation and impact of the diary and photographic methods. Both research methods combine personal reflection with group dialogue. The case study is framed by feminist analysis of the gendered organisation and examines subjectivities and gender power relations embedded in organisational culture.

Findings

Insights from the case study indicate the importance of participatory methodologies for deepening organisational research in the context of an organisational ethnography; the adaptability of the diary and photo methods; the effectiveness of open questions for reflecting on race and gender when participants know the research context; the significance of reflexive practice; the importance of a process approach for organisational analysis and change.

Research limitations/implications

The case study findings are generalisable. The adaptations of the two key methods are applicable for research in practice. The concrete methodologies are significant for intersectional research inside organisations. The choice of intersections to be studied will depend on the research context.

Practical implications

The case study shows methodological refinements for researching gender, power and difference inside organisations.

Originality/value

The paper provides methodological insights into how to conduct intersectional and deep organisational research.

Details

Journal of Organizational Ethnography, vol. 5 no. 1
Type: Research Article
ISSN: 2046-6749

Keywords

Article
Publication date: 9 January 2017

Hayyan Alia, Arvind Ashta and Zaka Ratsimalahelo

Microfinance impact evaluation studies help in discovering client needs which are diverse, special and different from the needs of the conventional bankable clients. Thus…

Abstract

Purpose

Microfinance impact evaluation studies help in discovering client needs which are diverse, special and different from the needs of the conventional bankable clients. Thus, such area of market research is becoming essential for microfinance institutions for designing better client-centred products. In this research, the authors discuss the specific model of household economic portfolio (HEP) for qualitative impact evaluation in microfinance. The paper aims to discuss the complexity limitations of the HEP. Solutions are provided for overcoming these limitations. The modified household economic portfolio (M-HEP) model is simplified and detailed, and two types of diaries are suggested for implementing it.

Design/methodology/approach

First, the authors briefly review the literature on impact assessment methods in microfinance and on the HEP model. In the second part of the paper, the M-HEP is suggested and discussed in detail. In the third part, the authors present a case study to illustrate the additional information that can be generated by using our suggested research tool and model. Finally, the authors wrap up with a summary of the findings.

Findings

Solutions are provided for overcoming the limitations of the HEP model. The suggested model (M-HEP) is simplified and detailed, and two types of diaries are suggested for implementing it. The case study shows that, certainly, time and money are related. While time may mean money for a rich person, for a poor person, if money is not forthcoming, she may spend time on non-income generating work that adds to her social esteem. She may also consume inexpensive assets because spending time at low cost is important. Finally, she spends time in conducting activities for which she cannot afford to pay.

Originality/value

The paper offers two novelties. First, it details the interactions between the elements of the HEP model of Chen and Dunn. This improvement to the original model is highly important for defining the measures that are required for redrawing the economic portfolio of an individual. The second novelty is in suggesting the collection of time-use and financial daily data. To the best of our knowledge, this is the first time a combined diary is used in microfinance research. These two novelties allow the application of a modified version of the highly interesting HEP model in spite of its complexity.

Details

Qualitative Market Research: An International Journal, vol. 20 no. 1
Type: Research Article
ISSN: 1352-2752

Keywords

Content available
Article
Publication date: 29 April 2020

Kinga Káplár-Kodácsy and Helga Dorner

The aim of this study is to explore how mentors' and mentees' self-concepts and related reflective practices in mentored teacher training are supported by using audio…

Abstract

Purpose

The aim of this study is to explore how mentors' and mentees' self-concepts and related reflective practices in mentored teacher training are supported by using audio diaries within the framework of Dialogical Self Theory (Hermans, 2001), and how it could be used in the wider context of teacher training.

Design/methodology/approach

This study explores a specific qualitative methodology, the use of audio diary in self-reflective activities, in the context of teacher training in Hungary. When analysing the data, we used the thematic analysis approach to employ a relatively high level of interpretation.

Findings

Multi-level meta-position reflections have emerged from the data that were comparable at a given point in time. We found five different I-positions (Hermans, 2001) that suggest that mentors and mentees perceived of these as shared themes of the emerging incidents in mentoring. However, those aspects of the mentoring process on which mentors and mentees reflected only vaguely or have not reflected mutually in their audio diaries involved a certain level of mis-positioning and further tension.

Practical implications

Audio diaries are beneficial for personal and professional development. The tools and the methodology around them could be leveraged to broaden mentor–mentee dyads, which may lead to including university-based teacher educators and researchers from the field.

Originality/value

The value of this study arises from the process of recording audio diary logs as a direct representation of thoughts during the mentorship process.

Details

International Journal of Mentoring and Coaching in Education, vol. 9 no. 3
Type: Research Article
ISSN: 2046-6854

Keywords

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