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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09596119010143560. When citing the article, please cite: Diane Joy Davis, (1990), “Demographic Change: The Role of the Hospitality Manager”, International Journal of Contemporary Hospitality Manageme, Vol. 2 Iss: 2.

The article aims to consider the management challenge presented to the hospitality industry by the demographic changes now being encountered. Organisational culture is discussed as a vehicle by which more effective management of the human resource may be achieved. Information Technology is also discussed as a possible contributor to improved human resource strategies with examples from recent industrial research being used to highlight areas of resistance and attitudinal barriers. The emerging theme concerns the need for a re‐casting of the role of hospitality manager, whose skills will of necessity be called upon to guide the industry through the crisis precipitated by the labour shortage. Ideas regarding the type of manager required to execute the new role are therefore explored.

The implementation of new technology in the workplace has produced some negative responses from employers. Two field surveys investigating the prevalence of repetitive VDU work in the UK are discussed and responses from four categories of workers – data entry operators, administrators, programmers and supervisors – are analysed. Critical psychological variables show that in all cases data entry operators gave more extreme (worse) responses than any other group. It is concluded that there appears to be widespread evidence of more routine menial tasks having been created as a result of the introduction of new technology. Guidelines regarding the use of VDUs, especially over protracted periods, are advocated, with the introduction of timely rest breaks.

The purpose of this article is to help acquaint librarians with some of the major resources available regarding Fetal Alcohol Syndrome and Fetal Alcohol Effects (FAS/FAE).

This paper focuses on the adaptations societies make to climate-related disasters. How they learnt from them in the past should indicate how they will respond in the more climate-stressed future. National typhoon disaster politics arise when citizens demand disaster protection from their state.

The paper analyzes one episode of typhoon politics in each of three Asian countries before 1945: the Philippines (1928), India (1942) and Japan (1934). These three countries show high variance in state capacity and level of democracy. Discourse data are found in contemporary newspaper accounts.

In each case, the typhoon disaster politics were shaped by the “distance” (geographical, institutional, class and cultural) between citizen-victims and the state. Where that distance was great (rural Philippines, Bengal-India), the state tended to minimise victimhood. Where it was small (urban Japan), adaptation was serious and rapid.

The findings should stimulate public discussion of the way in which past social relations and power dynamics surrounding climate-related disasters might influence the present. As the political character of climate change adaptation grows clearer, so does the need for debate to be well-informed.

Most historical work on climate-related disasters has focused either on the natural phenomena, or on their societal impact. The present paper's focus on adaptation is part of a small but growing scholarly effort to bend the debate towards the evolution of adaptive capacity.

Looks at the effects reduction in Local Government spending has had on race initiatives in the multi‐racial library service. Notes that multi racial librarians will be required to work two days a week at designated service points therefore diluting the service they provide. Concludes that a service for black and ethnic minority communities may be forced to depend on income from the very communities it was created to serve.

This study aims to describe and illuminate the ways in which Kwantlen Polytechnic University (KPU) – an urban, undergraduate institution with a strong focus on teaching, learning and related research and scholarship, and a substantial international student population – adapted to pandemic conditions in 2020 in an effort to meet community and pedagogical priorities, institutional/legal responsibilities and strategic goals.

Three institutional leaders at KPU draw together their respective insights and experiences, reflecting on how governance, pedagogy and operations were impacted by COVID-19.

After two years of continuous operation during the COVID-19 pandemic, and with the strong support of its learners and the faculty, KPU has undergone significant pedagogical and technological shifts to become a multi-modal university for study, teaching and administration.

This is a “practitioner paper” with a practical focus on institutional leadership and adaptation in a period of rapid adjustment. It is more of an accounting and reflection piece than a critical analysis.

It offers post-secondary leaders’ insights into ways in which institutional values and community needs inform policy-making, operations and innovation in education.

KPU’s domestic and international student constituencies are complex and required unconventional post-secondary strategies regarding faculty autonomy and growth, de-colonization and inclusion.

KPU has a distinctive mandate in British Columbia and its commitment to experiential learning – typically associated with hands-on education – presented unusual challenges for delivery. While research-and-teaching universities were tested by COVID-19, their tests were largely alike. KPU’s experience illustrates what practical- and teaching-focused institutions confronted.

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Tenn. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

Adolescents and young adults’ mental health problems are an important health issue. However, the current organisation of the care pathway is not robust enough and transition between child and adolescent mental health services (CAMHS) and adult mental health services (AMHS) has been identified as a period of risk. The paper aims to discuss these issues.

A retrospective survey was conducted in Montpellier University Hospital concerning transitions organised between CAMHS and AMHS between 2008 and 2009. The aim was to assess if transitions met four criteria identified in literature as warranting an optimal transition.

In total, 31 transitions were included. Transition was accepted by AMHS in 90 per cent of cases but its organisation was rarely optimal. Relational continuity and transition planning were absent in 80 per cent of cases. The age boundary of 16 often justified the triggering of the transition regardless of patient’s needs. Discontinuity was observed in 48 per cent of transition cases, with an average gap of three months without care. Psychiatrists reported difficulties in working together. Finally, at the moment of the survey (one to three years later), 55 per cent of patients were lost to follow-up.

This is a retrospective study on a small sample but it reveals important data about transition in France.

Transition process should include collaborative working between CAMHS and AMHS, with cross-agency working and periods of parallel care.

Transition-related discontinuity of care is a major socioeconomic and societal challenge for the EU.

Data related to the collaboration between CAMHS and AMHS services are scarce, especially regarding the transition in France.

This paper aims to inform strategies to enhance public procurement opportunities for women-owned small- and medium-sized enterprises (SMEs). To do so, the study examines two research questions: To what extent are women-owned enterprises under-represented among SME suppliers to government; and Do barriers to public procurement – as perceived by SME owners – differ across gender?

The study draws on the resource-based view (RBV) of the firm and on theories of role congruity and social feminism to develop the study’s hypotheses. Empirical analyses rely on comparisons of a sample of 1,021 SMEs that had been suppliers to government and 9,376 employer firms that had not been suppliers to government. Data were collected by Statistics Canada and are nationally representative. Logistic regression analysis was used to control for systemic firm and owner differences.

Controlling firm and owner attributes, majority women-owned businesses were underrepresented as SME suppliers to government in some, but not all sectors. Women-owned SMEs in Wholesale and Retail and in Other Services were, ceteris paribus, half as likely as to be government suppliers as counterpart SMEs owned by men. Among Goods Producers and for Professional, Scientific and Technical Services SMEs, there were no significant gender differences in the propensity to supply the federal government. “Complexity of the contracting process” and “difficulty finding contract opportunities” were the obstacles to contracting cited most frequently.

The limitations of using secondary analyses of data are well documented and apply here. The findings reflect only the perspectives of “successful bidders” and do not capture SMEs that submitted bids but were not successful. Furthermore, the survey did not include questions about sub-contractor enterprises, data that would likely provide even more insights about SMEs in government supply chains. Accordingly, the study could not address sub-contracting strategies to increase the number of women-owned businesses on government contracts. Statistics Canada’s privacy protocols also limited the extent to which the research team could examine sub-groups of small business owners, such as visible minorities and Indigenous/Aboriginal persons. It is also notable that much of the SME literature, as well as this study, define gender as a dichotomous (women/female, men/male) attribute. Comparing women/female and men/males implicitly assumes within group homogeneity. Future research should use a more inclusive definition of gender. Research is also required to inform about the obstacles to government procurement among the population of SMEs that were unsuccessful in their bids.

The study provides benchmarks on, and directions to, enhance the participation of women-owned SMEs or enterprises in public procurement. Strategies to support women-owned small businesses that comply with United Nations Sustainable Development Goals are advanced.

The study offers insights to reconcile economic efficiency and social (gender equity) policy goals in the context of public procurement. The “policy-practice divides” in public procurement and women’s enterprise policies are discussed.

The study is among the first to use a feminist lens to examine the associations between gender of SME ownership and public procurement, while controlling for other salient owner and firm attributes.