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This paper aims to analyze the organization of storytelling and its role in creating and sharing practical knowledge for cancer diagnosis in a medical community in Italy.

The qualitative analysis draws upon different interactional data sets: naturally occurring diagnostic conversations among physicians in the ward, research interviews, video-based sessions in which physicians watch and discuss their diagnostic work.

The results highlight: the specific organization of storytelling practices in medical diagnostic work; three main functions that such storytelling practices play in supporting collaborative diagnostic work in the community of our study; and how storytelling practices are resources on which participants rely across settings, including ad hoc reflexive meetings.

This paper aims to contribute to the understanding of the role that storytelling plays in the diagnostic work in an understudied and yet life-saving site such as oncology.

This paper sets out to highlight the problem associated with the development of fieldbus diagnostics in a multi‐vendor environment and to propose a solution based on diagnostic function blocks (FB).

The work focuses on the “master‐slave” communication model in a PROFIBUS fieldbus system, where three different vendor solutions are investigated.

Although the fieldbus standards specify the type and format of the diagnostics data, the extent, location and sequence of diagnostics data within a controller are entirely vendor‐dependent. The outcome from this work defines a framework for representing the diagnostics data in the context of a special function block.

This research work defines a novel unified framework for representing the fieldbus diagnostics data using FB for multi‐vendor solutions in a PROFIBUS environment.

In this study, in order to facilitate application of the NNs as well as to provide user‐friendly conditions, a performance diagnostic computer code using MATLAB^® was newly proposed. As a result, not only more precise and prompt analysis results can be obtained due to use of the toolbox in MATLAB^® on diagnosis and numerical analysis, but also the graphical user interface platform can be realized. The proposed engine diagnostics system is able to train the BPN with each fault pattern and then construct the total training network by assembling the trained BPNs. The database for network learning and test was constructed using a gas turbine performance simulation program. In order to investigate reliability on construction of the database for diagnostic results, an analysis is performed with five combination cases of 40 fault patterns. Finally, a diagnostic application example for the PT6A‐62 turboprop engine is performed using the trained network with the database, which represents the best diagnostic results among test sets.

The purpose of this paper is to explore how leadership is practiced across four different hospital units.

The study is a comparative case study of four hospital units, based on detailed observations of the everyday work practices, interactions and interviews with ten interdisciplinary clinical managers.

Comparing leadership as configurations of practices across four different clinical settings, the author shows how flexible and often shared leadership practices were embedded in and central to the core clinical work in all units studied here, especially in more unpredictable work settings. Practices of symbolic work and emotional support to staff were particularly important when patients were severely ill.

Based on a study conducted with qualitative methods, these results cannot be expected to apply in all clinical settings. Future research is invited to extend the findings presented here by exploring leadership practices from a micro-level perspective in additional health care contexts: particularly the embedded and emergent nature of such practices.

This paper shows leadership practices to be primarily embedded in the clinical work and often shared across organizational or professional boundaries.

This paper demonstrated how leadership practices are embedded in the everyday work in hospital units. Moreover, the analysis shows how configurations of leadership practices varied in four different clinical settings, thus contributing with contextual accounts of leadership as practice, and suggested “configurations of practice” as a way to carve out similarities and differences in leadership practices across settings.

Although they represent an increasing proportion of the UK workforce, the number of women occupying senior positions is still very low, and nowhere more so than in the National Health Service. Particular occupational groups within the NHS are researched here: nursing, medicine, pharmacy, clinical chemistry laboratories, and management. The findings reveal that women suffer disproportionately compared with men in their aspirations for the top jobs. Prevalent attitudes militate against this, such as stereotyping, opposition by management to women workers taking career breaks (which is an absolute necessity for some career‐minded mothers but to management suggests lack of commitment) and male‐dominated social concepts (”one of the boys”). It is concluded that NHS management must show greater flexibility in addressing the problems of women, their most valuable resource, before much needed recognition of women′s right to be treated fairly can be achieved.

Concerned with modelling the impact of customer‐employee relationships on customer retention rates in a major UK retail bank. Reveals that employee and customer perceptions of service quality are related to customer retention rates and that employee and customer perceptions of service quality are related to each other.

The purpose of this paper is to examine security incident response practices of information technology (IT) security practitioners as a diagnostic work process, including the preparation phase, detection, and analysis of anomalies.

The data set consisted of 16 semi‐structured interviews with IT security practitioners from seven organizational types (e.g. academic, government, and private). The interviews were analyzed using qualitative description with constant comparison and inductive analysis of the data to analyze diagnostic work during security incident response.

The analysis shows that security incident response is a highly collaborative activity, which may involve practitioners developing their own tools to perform specific tasks. The results also show that diagnosis during incident response is complicated by practitioners' need to rely on tacit knowledge, as well as usability issues with security tools.

Owing to the nature of semi‐structured interviews, not all participants discussed security incident response at the same level of detail. More data are required to generalize and refine the findings.

The contribution of the work is twofold. First, using empirical data, the paper analyzes and describes the tasks, skills, strategies, and tools that security practitioners use to diagnose security incidents. The findings enhance the research community's understanding of the diagnostic work during security incident response. Second, the paper identifies opportunities for future research directions related to improving security tools.

This paper proposes a progressive, multi-level framework for diagnosing maintenance performance: rapid performance health checks of key performance for different equipment groups and end-to-end process diagnostics to further locate potential performance issues. A question-based performance evaluation approach is introduced to support the selection and derivation of case-specific indicators based on diagnostic aspects.

The case research method is used to develop the proposed framework. The generic parts of the framework are built on existing maintenance performance measurement theories through a literature review. In the case study, empirical maintenance data of 196 emergency shutdown valves (ESDVs) are collected over a two-year period to support the development and validation of the proposed approach.

To improve processes, companies need a separate performance measurement structure. This paper suggests a hierarchical model in four layers (objective, domain, aspect and performance measurement) to facilitate the selection and derivation of indicators, which could potentially reduce management complexity and help prioritize continuous performance improvement. Examples of new indicators are derived from a case study that includes 196 ESDVs at an offshore oil and gas production plant.

Methodological approaches to deriving various performance indicators have rarely been addressed in the maintenance field. The proposed diagnostic framework provides a structured way to identify and locate process performance issues by creating indicators that can bridge generic evaluation aspects and maintenance data. The framework is highly adaptive as data availability functions are used as inputs to generate indicators instead of passively filtering out non-applicable existing indicators.

The purpose of this paper is to present the topic of control computers diagnostics. They are part of an unmanned aerial vehicle (UAV) control system implemented in a modified version of MP-2 Czajka aircraft.

The algorithms were designed as a basic version of the diagnostic system. The system is open and will be developed.

First results show that the diagnostic system works properly. The system is easy for implementation and burdens the control computers only insignificantly.

The system presented can detect only computers out of work. In its present version, it cannot detect such errors as improper calculations of control signals. After first in-flight testing, the system will be further developed.

The diagnostic system is implemented in an UAV technology demonstrator.

The designed system is the part of an UAV control system, designed for ground observation. Such technology demonstrator and flying laboratory enable different type of research in the area of aviation.

To emphasise the need for remote fieldbus diagnostics and to show a technical solution based on industry standard approaches.

The design and approach takes a Profibus fieldbus, as an example candidate, and captures the diagnostic data using an OPC model and then uses a Java RMI object broker to develop/support the remote end clients.

The findings show, by an implementation example, that it is possible to implement remote diagnostics for a fieldbus network, without interfering with the operation of the network. The findings also highlight the need for security in such a solution.

The implementation example is rather cumbersome, but the paper suggests that all the hardware and software could be implemented on a single embedded processor in a single box. The security issues are flagged as a possible limitation, but solution approaches are briefly suggested.

The paper highlights the lack of standardisation around fieldbus diagnostics. Even for the same fieldbus type, different manufacturers will use different diagnostic protocols and codes. This paper suggests a practical implementation, where the diagnostic codes can be interpreted a fixed stage and presented to an end client in a consistent manner.

This work is based on a two year original research project. The solution makes heavy use of industry standard protocols but the work is original.