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This chapter contributes to the discourse on the impact of employee participation in organisations. Using worker co-operatives as special cases of participatory firms, we discuss the role of values in organisations and their importance in a business context. We devise and apply the CoopIndex diagnostic tool as a method of assessment of the ‘health’ of an organisation whose members aspire to align co-operative management with the application of the co-operative principles and values.

The purpose of this paper is to focus on an information technology (IT) deployment project in the specific field of agricultural cooperatives. It also aims to underline the importance of the IT implementation phase, but also the pre-implementation phase.

A four-year canonical action research project was conducted within a network of more than 300 agricultural cooperatives. Research was carried out both during the IT implementation and after deployment. Key information was gathered through unstructured and unofficial interviews, observations, field notes, meetings, focus groups, and documentary analysis.

Despite user resistance behavior, the findings show that information systems (IS) implementation may lead to unexpected results that extend beyond the tool’s initial objectives. Indeed, four hidden facets of the tool were revealed: inductor, symbol, pretext, and reference.

Although the research is limited to one single-case study, it puts the emphasis on in-depth research, vs cross-sectional data collection, to analyze the relationship between IT implementation initiatives and organizational intelligence. Furthermore, the authors argue that while IS literature has separately developed related theories (actor-network theory, competitive intelligence), the authors conceptualize a whole theoretic system interrelating the two above-stated theories.

The implication for IS practitioners is that, by focusing only on experiences that have occurred during IT implementation, one may disregard critical information, behaviors and knowledge from unforeseen effects that have occurred after implementation. In future IT projects, IS managers therefore need to capitalize on post-implementation knowledge, through sociology of translation and competitive intelligence, in order to anticipate potential diversions from the initial objectives. Finally, while most IT implementation methods tend naturally to manage resistance maximize users’ satisfaction and to reduce potential resistance, the authors support an alternative approach. It consists into enhancing resistance in order to anticipate and resolve latent resistance behaviors directly or indirectly related to the project.

Despite widespread literature on resistance, appropriation or acceptance during IT projects, there is little research that addresses the impact of IT projects on organizational intelligence, and the kind of behaviors that lead to its failure or success. In the case, the implemented IT tool revealed hidden structural and organizational roles, which were unanticipated by IT designers and managers.

Defense acquisition programs are plagued by surging delays and cost overruns. In particular, contract management of defense acquisition programs has been identified as 'high risk' - and threatening to project results. This article examines how contracts, as legal mechanisms, may be disruptive and obstruct cooperation between the DoD and contractors. The main observation this article makes is that tensions between the norms set forth in contracts and other non-legal norms can become a major reason for problems in defense procurement. It explains why these tensions may undermine cooperative behavior between contractors and the DoD and can become a source of disappointing acquisition program results. A framework is provided for identifying such tensions, and contract design principles are proposed to enhance cooperation and eliminate these tensions when drafting contracts for defense acquisition and other complex programs.

Due to increased external, societal pressure on schools via developments such as accountability and accreditation, there is a growing need of schools for instruments that provide them with information on the quality of the teaching and learning processes they organize. This paper presents an instrument that can be used to diagnose teachers’ interpersonal skills, one element of teaching quality that may be of interest to schools. The instrument is based on the theory of interpersonal communication of Timothy Leary. Apart from a discussion of the theoretical framework behind the instrument, the paper presents information on the instrument itself and procedures for using the instrument with teachers and students. Also, information is provided on possibilities of using the instrument for staff development and other purposes of schools. The instrument appears to be of high quality and is accompanied by a large database of information linking it to other factors in the classroom context.

The aim is to investigate and group the strategic motives that firms engage in cooperative R&D by exploring a new method.

Four theories are adopted to explain the motives and they are cited as the base to categorize the motives into four factors. A survey questionnaire of participants in the aluminum industry is used to examine the empirical prevalence and clustering of these different categories of strategic motives. Factor analysis is used to test this measurement modeling.

The results of the confirmatory factor analysis support this grouping of strategic motives as reliable and valid method. Research limitations/implications – The techniques used in this study when applied to group other motives or other similar issues could produce useful information in business and management research. Moreover, the theories employed in this research can help in hypothesis development and the relationship test between the factors and the formation of R&D alliances.

The incentives such as strategic motives and the formation of R&D alliances studied in this paper can be used to investigate how they might be related to the aluminum or any other industry characteristics.

This paper contributes to the modeling of measurement model in management by exploring a new method.

The purpose of this paper is to explore the relationships between relationship commitment, cooperative behavior and alliance performance in agricultural supply chains. By investigating dyadic relationships between companies and their contract farmers (hereafter denoted by C+F), this study aims to investigate how relationship commitment influences cooperative behavior and how such behavior further influences alliance performance in C+F agricultural supply chains in China.

Based on data collected from 202 companies and 462 farmers in China, this study uses the structural equation modeling approach to test the conceptual model and related hypotheses.

For both companies and contract farmers, normative relationship commitment is a necessity for economically and socially cooperative behavior (i.e. specific investment and communication, respectively), while instrumental relationship commitment has no relationship with specific investment. Only socially cooperative behavior (communication) can improve alliance performance, while economically cooperative behavior (specific investment) has no relationship with alliance performance. For companies, instrumental relationship commitment reduces communication, but specific investment increases communication. For farmers, both instrumental relationship commitment and specific investment have no relationship with communication.

This study contributes to the literature on supply chain management by adopting a bilateral perspective and examining relationships among relationship commitment, cooperative behavior and alliance performance in the C+F context. It provides agricultural companies and contract farmers with valuable guidance to use relationship commitment and cooperative behavior to improve alliance performance in agricultural supply chains in China.

The purpose of this paper is to shed new light on the issue of preference heterogeneity in cooperatives.

Drawing on the ideas of Habermas and Luhmann, this paper interprets preference heterogeneity of cooperative members in terms of the precarious relationship between the categories of “system” and “lifeworld.” The argument is buttressed with a case study of an agricultural cooperative recently founded in Central Greece.

The sensitivity of cooperatives to the lifeworld contexts of their members exacts the price in the form of the member preference heterogeneity problem. If this sensitivity is taken to be the constitutive characteristic of cooperatives, then the proposed argument hammers home their fundamental ambivalence, as they are necessarily fraught with the potential for internal conflict.

The paper urges for a radical rethinking of Georg Draheim’s thesis of the “double nature” of cooperatives. “Double nature” is shown to aggravate the member preference heterogeneity problem.

The results of this study inform the cooperative leaders’ quest to strike a balance between the interests of their members and the demands of the external socio-economic environment.

This research contributes significantly to the literature on collective decision-making costs incurred by cooperatives. The failure of cooperatives to balance the sensitivity to members’ interests and to the external environment is exposed as the root cause of the divergence and heterogeneity of member preferences. This heterogeneity is shown to boost collective decision-making costs.

In light of the current state of organization of public service provision and the growing importance of civil society in this area, this chapter examines the importance of an appropriate governance concept. This chapter argues that cooperation between organizations can be a key success factor and at the same time be regarded as an applied governance practice and the link between theoretical considerations and practical implementation.

The chapter describes the theoretical and conceptual ties between cooperation and governance. Based on an organizational development project, the potential applications and their implementations are illustrated.

Based on theoretical considerations, practical research, and demonstrated using a case study, some factors of success of collaboration are identified. Using these success factors as a framework, the concrete case study is reviewed and conclusions for interventions and the behavior of consultants are named.

The findings of this chapter can serve scientists but especially practitioners such as senior executives, managers or organization development (OD) experts as helpful guidelines and orientations when it comes to implement sustainable organizational solutions cooperatively in the field of public governance. In addition to the illustration of practical applied essential process and implementation steps, the chapter provides conceptual information for the anchoring of sustainable development in cooperative relations in the field of public governance.

Given the susceptibility of cross‐cultural interaction to misunderstandings and disagreements, conflict management may be especially useful for helping employees develop quality leader relationships with their foreign managers. One hundred and eleven Chinese employees from various industries in Shanghai were interviewed on specific incidents where they had a conflict, defined as incompatible actions, with their Japanese manager or American manager. A qualitative analysis of the incidents and statistical tests of the data supported the hypotheses that a cooperative approach to conflict, rather than competitive or avoidance approaches, help Chinese employees and their foreign managers strengthen their relationship and improve their productivity. Cooperative conflict management may be an important way to overcome obstacles and develop an effective leader relationship across cultural boundaries.