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Article
Publication date: 1 November 2001

Richard Greenough, Devendra Fakun and John Kay

This paper describes the development and evaluation of an information system to identify spare parts associated with an automated assembly machine that is part of a Ford…

Abstract

This paper describes the development and evaluation of an information system to identify spare parts associated with an automated assembly machine that is part of a Ford engine assembly line. The information system is a digital manual, similar to a class of document called an integrated electronic technical manual. The requirements of teams of users in the engine plant are described before explaining the use of multimedia tools to create a suitable information system. The result is a collection of digital documents connected by hyperlinks to form a digital manual. Usability trials indicated that maintenance technicians and line operators would actually use such a manual in the factory. Ford maintenance managers indicated that such a manual would benefit them and the benefits are presented in detail. A version of the manual was developed for data collection and it is suggested that, in future, such manuals might be the factory users’ interface to a computerised maintenance management system.

Details

Integrated Manufacturing Systems, vol. 12 no. 6
Type: Research Article
ISSN: 0957-6061

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