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Bali tourism faces a great threat from the pandemic issue. COVID-19 causes a sharp decline of domestic and international tourist arrivals since many countries issued travel bans. All tourism sites in Bali are closed for tourists during the pandemic as ordered by the governing law. The research investigates the solution planned and applied by the cultural tourism destination managements during and post pandemic and understands how cultural tourism in Bali adapts the new norm tourismscape from the locals' and tourists' perspectives. The research uses qualitative method wherein the data were collected in two Hindu temples in Bali namely Goa Lawah and Tirta Empul, where tourists regularly gaze at authentic cultural tourist attractions through field observations, face-to-face interviews with tourism sites managers and tourists who purposely selected to ensure they understand the case. The data were triangulated by comparing and contrasting the informant's viewpoints to understand the case. The research finds that tourism site managements have applied the international health procedures prepared by management through intensive workshops and trainings to develop their competencies dealing with tourists during and post pandemic. This research claims that collaborative managements involving temple management, pecalang, police and soldiers have been dynamically adapted in mitigating the risks of COVID-19 outbreaks within the temple sites during the pandemic which distinct from the mainstream managements.

This study aims to provide an overview of the evolution of knowledge on smart destinations and identify the key issues addressed in the smart destination research domain, the main themes and sub-themes and research gaps in smart destination research as well as the future research agenda to address those gaps.

A bibliometric analysis of 409 studies published on smart destinations literature was conducted using the Bibliometrix R-package to provide a comprehensive review of studies published on smart destinations and identify the main research themes, gaps in the literature and future research opportunities.

Based on the research findings, a conceptual model of smart destination research has been proposed. This conceptual model can serve as a foundation for further knowledge generation in this research area. The findings also shed light on future research directions, highlighting research opportunities for the exploitation of cutting-edge innovations and digitalization across various dimensions of smart destinations.

Although past research has paid attention to the theme of smart destinations, this work advances scientific knowledge by providing a foundation for a new smart destination management paradigm focusing on accessibility, sustainability, digitization, experience co-creation and creativity as milestones.

本研究旨在提供关于智慧目的地知识演变的概览, 并确定智慧目的地研究领域中涉及的关键问题、主要主题和子主题, 以及智慧目的地研究的研究空白, 同时提出未来研究议程以填补这些空白。

本研究利用 Bibliometrix R 软件对发表的409篇智慧目的地文献进行了文献计量分析, 以全面回顾关于智慧目的地的研究, 并确定主要研究主题、文献中的空白以及未来的研究机会。

基于研究结果, 本研究提出了智慧目的地研究的概念模型。该概念模型可作为进一步知识生成的基础。研究发现还为未来研究方向提供了启示, 强调了利用先进创新和数字化技术在智慧目的地各个维度上进行研究的机会。

尽管过去的研究关注了智慧目的地的主题, 但本研究通过提出以可达性、可持续性、数字化、体验共创和创意为里程碑的新智慧目的地管理范式, 推进了科学知识的发展。

Purpose: The COVID-19 pandemic has fundamentally impacted upon the travel supply chain and influenced tourist behaviours. This is further evidenced in corporate and travel firm concerns surrounding future sales and profitability. Instilling confidence amongst tourists is therefore imperative to ensure consumers continue purchasing the holiday product. However, the management of an intangible and relatively unknown virus has compounded the already difficult management of the tourist experience.

Design/Methodology/Approach: The chapter reviews the impact of COVID-19 in the context of the tourism supply chain and the safety and security measures implemented in destinations. The financial implications of safety and security measures are acknowledged with management challenges and solutions discussed. The chapter underpins its analysis with the use of regional, national and international examples.

Findings: Contingency strategies ranging from quarantine to health and safety certification have been deployed by national governments and regional authorities. However, the complexity of the tourism product and the range of stakeholders involved in its make-up and distribution compounds the ability to ensure safety from the virus.

Practical Implications: The review acknowledges limitations of health and safety measures in the field and forwards alternative suggestions that can be adopted by tourism destinations and enterprises.

Originality/Value: The chapter is novel in that it reviews health and safety and financial security practices in the field as they relate to the COVID-19 pandemic.

Religious tourism is a form of tourism where people of a particular faith travel to visit places of religious significance in their faith. Previous research into the various aspects of religious and spiritual tourism (RST) has been noticeably extended. The purpose of this study is to perform systematic mapping to provide trends and classification regarding the recent publications in the area of RST.

This study collected 181 papers from five scientific databases, from which 122 were selected to be classified according to six properties: research type, research focus, research method, investigated religion, publication type and time.

The analysis of these data resulted in a map of the research field, which was presented under three perspectives: the distribution and trends over time of each classification property and the relationship between them. Besides the visual map, the full list of classified papers is available. The results showed that the number of publications is increasing every year, which shows a growing interest in this field. Moreover, the primary research focuses were destination, demand and marketing. Top three journals were found to be International Journal of Tourism Research, Tourism Recreation Research and Journal of Heritage Tourism. Furthermore, evaluation research, solution proposals and opinion papers were the main research types in the area. In addition, the majority of studies focused on Christianity and Islam. Finally, survey, discussion paper, interview and case study were the predominantly used research methods.

The mapping study delivers the first systematic summary of RST research.

Purpose: To investigate best practices pertaining to tourism resilience and develop a tourism resilience framework for post-COVID-19 Bangladesh from the tourism destination management perspective.

Methodology: A qualitative research approach involving an integrative literature review was used in this research. Thirty-two scholarly works were considered in a thematic data analysis conducted to inform the development of a framework for post-COVID-19 Bangladesh.

Findings: Tourism resilience will be imperative, particularly in the areas of ecology, society, economy, and engineering, on institutional and individual levels. The proposed framework includes government, organization, social, and individual level resilience as the specific measures for Bangladesh. The particular nature of COVID-19 cases in Bangladesh, resulting in a relatively low death toll amidst a high-density population, works as a supportive ground in favor of resilience in the post-COVID-19 reality.

Practical Implications: The integrated framework is a theoretical contribution to post-COVID-19 tourism resilience literature on Bangladesh. It will operate as a policy guideline for key stakeholders when implementing initiatives to revive the tourism sector in the changed reality of Bangladesh after the pandemic.

Originality: The framework presented in this paper is the first attempt of its kind and can facilitate effective economic rebuilding in the changed postpandemic reality. The framework can be generalized to apply to other developing countries as well.

Paper Type: Theoretical framework development.

Purpose: The COVID-19 global outbreak has delineated a scenario characterized by lockdown measures, travel bans, unemployment, cancelled bookings and limited travel confidence and logistics, thus forcing many tourism destinations and related tourism businesses to cease operations either partially or totally. Empirical studies aiming to assess the impacts of COVID-19 on the tourism and hospitality industry, as well as deepen our understanding about the main response actions that tourism stakeholders consider to be relevant to cope with the crisis, are extremely relevant. This is even more true in the context of island tourism destinations, where little research has addressed these issues so far. This study was therefore carried out to contribute to filling this research gap by presenting and discussing findings of an empirical research conducted on the accommodation sector in the Island of Sardinia (Italy) with the aim to investigate the impacts that the COVID-19 outbreak has generated on their booking and employment recruitment. Further, it also aims to identify and examine the most important response actions accommodation providers are implementing to cope with the situation, and what type of interventions they think regional/national institutions should adopt to sustain them.

Design/Methodology/Approach: A convergent mixed-method approach (data validation variant) was applied on a sample of 300 complete questionnaires collected in the period 15-30 March 2020, which included 140 narratives to be used for content analysis.

Findings: Quantitative findings report high cancellation rates, a severe decline in reservations and a relevant downsizing in staff recruitment. Qualitative findings identify several macro-based (i.e., institutional) and micro-based (i.e., business) interventions. Macro-based interventions are related to financial, fiscal, health, welfare, transport, destination management and destination marketing aspects. Micro-based interventions are mostly related to innovation, sanitation and cleanliness and pricing/cancellation policies.

Originality/Value: The chapter adds to the still limited island-related research aiming to assess the impacts of COVID-19 on the tourism and hospitality industry and to deepen the scientific debate about the main response actions that accommodation providers consider to be relevant to cope with the crisis.

Purpose: The COVID-19 pandemic has resulted in vital implications for tourism education and curricula, and the education effectiveness in times of crisis ought to be resilient in the light of its preparedness, response and recovery policies and research. Purpose of the study is to analyse the academic practices in tourism education with a specific focus for incorporating the resilient adaptation strategies.

Design/Methodology/Approach: The study is conducted using content analysis of published data along with interviews with heads of the tourism educational institutions.

Findings: Very few universities are offering courses on resilience and disaster management as part of the curriculum in the tourism study programmes.

Originality/Value: The chapter provides strategies on the effective integration of resilient tourism policy and practices as mitigation measures into the tourism education system with a special emphasis on disaster prevention, mitigation and vulnerability reduction at the destinations in the post-COVID-19 scenario.