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This paper maps gender‐related outcomes of the World Trade Organization Government Procurement Code (GPC) by highlighting the role of deskilling in changing labor market rewards for women employed in traditionally feminine service occupations.

The emergence of the “contract state” is examined as a major response to the GPC, one, that generates fragmentation and promotes deskilling in public service jobs. Fragmentation is examined by comparing average income in direct public employment and in public procurement contracts.

In the context of service procurement, previous collective agreements recognizing skill and experience are circumvented generating precarious employment for skilled employees.

The analysis unveils the ways in which the contract state through its prioritization of low‐cost bids, promotes women's deskilling in public services. It contributes to a better understanding of the importance of employees' representatives' active participation in tender committees as well as in long‐term auditing of service contractors.

The monograph analyses (a) the potential impact of information technology (IT) on organisational issues that directly concern the personnel function; (b) the nature of personnel’s involvement in the decision making and activities surrounding the choice and implementation of advanced technologies, and (c) their own use of IT in developing and carrying out their own range of specialist activities. The monograph attempts to explain why personnel’s involvement is often late, peripheral and reactive. Finally, an analysis is made of whether personnel specialists – or the Human Resource Management function more generally – will play a more proactive role in relation to such technologies in the future.

Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and shows that these are in many, differing, areas across management research from: retail finance; precarious jobs and decisions; methodological lessons from feminism; call centre experience and disability discrimination. These and all points east and west are covered and laid out in a simple, abstract style, including, where applicable, references, endnotes and bibliography in an easy‐to‐follow manner. Summarizes each paper and also gives conclusions where needed, in a comfortable modern format.

The idea that companies should provide their employees with less training, not more, is about as fashionable as the beehive hairstyle. Explores the link between training and a quality culture.

This paper posits that legal avoidance – employers’ search for forms of employment to which labor and employment laws do not apply – is an important driver of the restructuring of work. It examines three examples of restructuring that enable employers to avoid legal liability and compliance costs: the classification of workers as independent contractors; the use of part-time and variable-schedule work; and employers’ deskilling of jobs and reliance on vulnerable workers. None of these strategies is itself unlawful, but their impact is to limit workers’ legal protections and weaken the law itself. Employers may also experience unintended consequences of restructuring.

Discusses training, development and quality cultures in organizations. Contends that deskilling the workforce in order to improve efficiency and productivity is at odds with creating a quality culture. Explains why a quality culture is important and how one may be achieved.

This paper explores the nature of audit automation as control within audit firms. The themes of the paper are control over the work process and audit staff, deskilling and resistance, and competition, which are analysed using the theoretical framework provided by Coombs et al., who applied Giddens’ structuration theory to research the impact of information technology in organizations. Building on a previous survey study we interviewed audit staff at all levels in two Big 5 audit firms. The results show that audit automation cannot be viewed simply as a technology for improving the quality and/or productivity of the audit process. It also has value as a symbol of the firm’s market competitiveness and hence helps to promote the firm both to clients and internally. In addition, the research shows that audit automation offers considerable opportunities for greater managerial surveillance and control, but at the same time it facilitates a less hierarchical and more informal organisational structure.

The knowledge economy and the knowledge work that fuels it have created much debate in relation to the types of workers it requires and how they should be managed. The central issue is that “knowledge workers” are only valuable while possessing a body of knowledge to utilise in the process of their work. The management of workers with knowledge runs counter to the more mainstream Taylorist systems based on the assimilation of knowledge into the organisation. The purpose of this paper is to theoretically analyse the usefulness of Scientific Management as a management system for controlling knowledge work.

Through a review of relevant literature this paper compares the main principles of scientific management with the theory of knowledge work in an attempt to understand their relationship.

This paper finds that: despite the need for workers to retain knowledge the main principles of scientific management can still be applied; and the application of Scientific Management to knowledge work will result in an increasing division of knowledge, as opposed to division of task, which compliments the trend towards increasing occupational specialisation.

This article proposes that Scientific Management should be considered as a useful tool to manage knowledge work. This view runs counter to more mainstream accounts where Scientific Management and knowledge work are seen as incompatible. This paper partially fills the gap in understanding of how knowledge workers should be managed and is useful to academics seeking to characterise knowledge work and practitioners seeking to manage in the knowledge economy.

The purpose of this article is to examine how the labour process of further education lecturers has changed as a result of legislative reforms introduced in the early 1990s.

The paper draws on labour process theory and emergent perspectives on “the new public management” to provide theoretical frameworks. Evidence is derived from research carried out at three FE colleges in the English West Midlands involving interviews with managers and lecturing staff, documentary material and a survey of lecturing staff employed in the colleges.

Market‐based reforms in this sector have resulted in the intensification and extensification of work effort for lecturers. This paper argues that these changes have been driven by the ideological underpinning of the reform process. Individual and collective acts of lecturer resistance have been insufficiently strong to prevent change from occurring and worker alienation has increased.

The case study method renders generalisability of findings difficult. Comparative studies in other localities and sectors are needed.

The research indicates that the “new managerialism” – which has developed in the public sector – has created an increasingly alienated workforce and that the processes of change in many institutions have had negative outcomes.

The research demonstrates and application of labour process theory, supported by empirical evidence, as a means for examining the changing experiences of a group of public sector workers and assessing the effect of the “new managerialism” on workers' experiences.

The article attempts to advance a definition of proletarianism which will allow the reader to grasp the precise nature of the process with particular reference to the economic and technical aspects. Proletarianisation is identified with a loss of the work of supervision and management, congruents of the work experience of the new middle class. This is followed by a critique of some current notions of proletarianisation as evidenced in the study of clerical labour. Finally, the article discusses proletarianisation in experiential terms.