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Article
Publication date: 7 November 2016

Lean-team effectiveness through leader values and members’ informing

Desirée H. van Dun and Celeste P.M. Wilderom

Although empirical tests of effective lean-team leadership are scarce, leaders are often blamed when lean work-floor initiatives fail. In the present study, a lean-team…

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Abstract

Purpose

Although empirical tests of effective lean-team leadership are scarce, leaders are often blamed when lean work-floor initiatives fail. In the present study, a lean-team leader’s work values are assumed to affect his or her team members’ behaviors and, through them, to attain team effectiveness. Specifically, two of Schwartz et al.’s (2012) values clusters (i.e. self-transcendence and conservation) are hypothesized to be linked to team members’ degree of information and idea sharing and, in turn, to lean-team effectiveness. The paper aims to report the examination of these hypotheses.

Design/methodology/approach

Survey responses (n=429) of both leaders and members of 25 lean-teams in services and manufacturing organizations were aggregated, thereby curbing common-source bias. To test the six hypotheses, structural equation modeling was performed, with bootstrapping, linear regression analyses, and Sobel tests.

Findings

The positive relationship between lean-team effectiveness and leaders’ self-transcendence values, and the negative relationship between lean-team effectiveness and leaders’ conservation values were partly mediated by information sharing behavior within the team.

Research limitations/implications

Future research must compare the content of effective lean-team values and behaviors to similar non-lean teams.

Practical implications

Appoint lean-team leaders with predominantly self-transcendence rather than conservation values: to promote work-floor sharing of information and lean-team effectiveness.

Originality/value

Human factors associated with effective lean-teams were examined, thereby importing organization-behavioral insights into the operations management literature: with HRM-type implications.

Details

International Journal of Operations & Production Management, vol. 36 no. 11
Type: Research Article
DOI: https://doi.org/10.1108/IJOPM-06-2015-0338
ISSN: 0144-3577

Keywords

  • Team effectiveness
  • Leadership
  • Lean management
  • Work values
  • Team members’ information sharing behavior

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Article
Publication date: 17 June 2019

Leadership behaviors during lean healthcare implementation: a review and longitudinal study

Guilherme Tortorella, Desirée H. van Dun and Amanda Gundes de Almeida

The purpose of this paper is to examine leadership behaviors associated with lean healthcare (LH) implementation and how they develop throughout the change process.

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Abstract

Purpose

The purpose of this paper is to examine leadership behaviors associated with lean healthcare (LH) implementation and how they develop throughout the change process.

Design/methodology/approach

After a systematic literature review of 107 peer-reviewed articles on lean leaders’ behaviors, the authors undertook a one-year mixed-methods study of 12 leaders within a Brazilian public hospital undergoing LH implementation. Multivariate data analysis techniques were employed.

Findings

The literature review showed some convergence between effective lean leader behaviors in both manufacturing and healthcare work settings, implying that lean leaders’ behaviors are generalizable to other contexts than manufacturing. The empirical findings suggest that LH implementation needs leaders to demonstrate a set of task-oriented behaviors, especially if short-term results are mandatory. More mature lean leaders should also continue developing their relations-oriented behaviors.

Research limitations/implications

While the contingency theory assumes that contexts influence (lean) practices adoption, leadership behaviors may not be bound to the work context. The finding resembles the augmentation effect of leadership whereby more mature lean leaders adopt both task- and relations-oriented behaviors.

Originality/value

Longitudinal studies in this field are scarce, regardless of the industrial setting. Many manufacturing and healthcare organizations crave for knowledge about lean leader behaviors throughout the lean implementation journey in order to enhance the effectiveness of their often-struggling lean initiatives. The insights derived from this study could help organizations to adjust their expectations as well as identify behavioral gaps and needs in terms of soft skills development among their leaders.

Details

Journal of Manufacturing Technology Management, vol. 31 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JMTM-02-2019-0070
ISSN: 1741-038X

Keywords

  • Lean manufacturing
  • Methods
  • Leadership

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Article
Publication date: 2 December 2019

Industry 4.0 adoption as a moderator of the impact of lean production practices on operational performance improvement

Guilherme Luz Tortorella, Ricardo Giglio and Desirée H. van Dun

The purpose of this paper is to examine the moderating role of Industry 4.0 technologies on the relationship between lean production (LP) and operational performance…

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Abstract

Purpose

The purpose of this paper is to examine the moderating role of Industry 4.0 technologies on the relationship between lean production (LP) and operational performance improvement within Brazil, a developing economy context.

Design/methodology/approach

One representative from each of the 147 studied manufacturing companies filled in a survey on three internally related lean practice bundles and two Industry 4.0 technology bundles, with safety, delivery, quality, productivity and inventory as performance indicators. As this study was grounded on the contingency theory, multivariate data analyses were performed, controlling for four contingencies.

Findings

Industry 4.0 moderates the effect of LP practices on operational performance improvement, but in different directions. Process-related technologies negatively moderate the effect of low setup practices on performance, whereas product/service-related technologies positively moderate the effect of flow practices on performance.

Originality/value

With the advent of Industry 4.0, companies have been channelling their efforts to achieve superior performance by advancing levels of automation and interconnectivity. Eventually, widespread and proven manufacturing approaches, like LP, will integrate such technologies which may, in turn, impair or favour operational performance. Contrary to previous studies, the contingencies appeared to have a less extensive effect. The authors point to various options for further study across different socio-economic contexts. This study evidenced that purely technological adoption will not lead to distinguished results. LP practices help in the installation of organisational habits and mindsets that favour systemic process improvements, supporting the design and control of manufacturers’ operations management towards the fourth industrial revolution era.

Details

International Journal of Operations & Production Management, vol. 39 no. 6/7/8
Type: Research Article
DOI: https://doi.org/10.1108/IJOPM-01-2019-0005
ISSN: 0144-3577

Keywords

  • Emerging economies
  • Lean production
  • Industry 4.0
  • Operational performance improvement

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Article
Publication date: 5 February 2018

Modeling management behaviors in lean production environments

Arnaldo Camuffo and Fabrizio Gerli

The purpose of this paper is to identify and empirically validate a repertoire of management behaviors associated with the adoption of lean systems, showing how a subset…

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Abstract

Purpose

The purpose of this paper is to identify and empirically validate a repertoire of management behaviors associated with the adoption of lean systems, showing how a subset of such behaviors differentiates more advanced lean systems in a specific setting.

Design/methodology/approach

The study applies regression analysis and non-parametric hypothesis testing to an original data set coming from field research of 26 cases of adoption of lean operations practices.

Findings

The study: identifies in the lean literature a repertoire of management behaviors that support lean implementations and complement the adoption of lean practices; provides a way to operationalize them; validates this repertoire of behaviors; and shows that a subset of these behaviors is associated with more advanced lean implementations, suggesting the necessity to adopt a situational approach to lean leadership.

Research limitations/implications

The findings have boundary conditions, defined by the national, industrial, and size context in which the study was conducted.

Practical implications

The study provides practical guidance for lean system implementation suggesting a repertoire of management behaviors within which firms can identify and validate specific, appropriate subsets of behaviors aligned with the company strategy, culture, size, environment, bundle of lean operation practices adopted, and maturity stage of lean adoption.

Originality/value

This is the first study to provide quantitative, non-anecdotal evidence of the relationship between specific management behaviors and the successful implementation of lean operations practices. It offers a novel method to operationalize and measure lean management behaviors.

Details

International Journal of Operations & Production Management, vol. 38 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/IJOPM-12-2015-0760
ISSN: 0144-3577

Keywords

  • Management behaviours
  • Lean leadership
  • Lean operations

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Article
Publication date: 10 June 2019

A two-way causal chain between lean management practices and lean values

Loay Salhieh and Abdallah A. Abdallah

Organizations have varied levels of success with Lean implementation and many did not see tangible results. Some scholars believe the reason has to do with weak Lean…

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Abstract

Purpose

Organizations have varied levels of success with Lean implementation and many did not see tangible results. Some scholars believe the reason has to do with weak Lean culture or Lean values (LVs). The purpose of this paper is to study the relationship between Lean implementation practices and LVs. The research goes further to study the nature of this relationship; does LVs affect Lean practices only or do they affect each other in a reciprocal manner?

Design/methodology/approach

Literature regarding Lean implementation in various sectors was reviewed. Representatives from several organizations were surveyed. Results from both approaches are compared and presented to highlight the key challenges and drivers facing Lean implementation.

Findings

Lean works well on enhancing organization performance (OP) but the implementation has to be preceded by careful nourishment of the proper Lean culture and LVs. The relationship between Lean implementation and LVs is of a complex nature and driven by OP.

Practical implications

The study has important managerial implications that is if Lean is going to be sustained, continuous efforts has to be exerted by Lean professionals to engage leaders and decision makers in the organization and ensure proper values are nurtured.

Originality/value

This is the first study to examine the reciprocal relationship between Lean implementation practices and LVs while focusing on OP by employing a structural statistical model.

Details

International Journal of Productivity and Performance Management, vol. 68 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/IJPPM-08-2018-0289
ISSN: 1741-0401

Keywords

  • Organizational performance
  • Lean
  • Lean management
  • Lean values
  • Quality improvements

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