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Article
Publication date: 3 November 2020

Luca Simeone, Giustina Secundo, Antonio Messeni Petruzzelli and Giovanni Schiuma

This paper explores how learning processes supported by intensive use of design can favour absorptive capacity in open innovation contexts characterised by the interaction of a…

Abstract

Purpose

This paper explores how learning processes supported by intensive use of design can favour absorptive capacity in open innovation contexts characterised by the interaction of a high number of diverse stakeholders.

Design/methodology/approach

The paper combines the insights from theory with the empirical evidence gathered by adopting a case study approach.

Findings

Findings provide evidence about the role of design-based learning to facilitate intra- and inter-organisational knowledge flows and to sustain absorptive capacity through processes of recognition, internalisation and adoption.

Research limitations/implications

The study integrates currently distinct research streams focussing on (1) design research, particularly on how design can support knowledge processes and specific learning processes and (2) open innovation, particularly regarding how to enhance absorptive capacity in those contexts in which a high number of diverse stakeholders interact.

Practical implications

This study can help companies, research institutions and other organisations leveraging open innovation to reflect on the potential of design-based learning processes and on how to deliberately facilitate such processes in their projects.

Originality/value

The original contribution provided by this study is to explore open innovation through some analytical categories elaborated in design research concerning materially grounded forms of design-based learning. In particular, the study investigates how design supports knowledge transfer, sharing, translation and creation.

Details

Management Decision, vol. 58 no. 9
Type: Research Article
ISSN: 0025-1747

Keywords

Abstract

Details

Designing Creative Organizations
Type: Book
ISBN: 978-1-78714-034-9

Open Access
Article
Publication date: 29 November 2022

Lonneke H. Schellekens, Marieke F. van der Schaaf, Cees P.M. van der Vleuten, Frans J. Prins, Saskia Wools and Harold G.J. Bok

This study aims to report the design, development and evaluation of a digital quality assurance application aimed at improving and ensuring the quality of assessment programmes in…

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Abstract

Purpose

This study aims to report the design, development and evaluation of a digital quality assurance application aimed at improving and ensuring the quality of assessment programmes in higher education.

Design/methodology/approach

The application was developed using a design-based research (DBR) methodology. The application’s design was informed by a literature search and needs assessment of quality assurance stakeholders to ensure compliance with daily practices and accreditation requirements. Stakeholders from three study programmes evaluated the application.

Findings

As part of the development of the application, module- and programme-level dashboards were created to provide an overview of the programme’s outcomes, assessment methods, assessment metrics, self-evaluated quality indicators and assessment documents. The application was evaluated by stakeholders at the module and programme levels. Overall, the results indicated that the dashboards aided them in gaining insight into the assessment programme and its alignment with underlying assessments.

Practical implications

Visualisation of the assessment programme’s structure and content identifies gaps and opportunities for improvement, which can be used to initiate a dialogue and further actions to improve assessment quality.

Originality/value

The application developed facilitates a cyclical and transparent assessment quality assurance procedure that is continuously available to various stakeholders in quality assurance.

Details

Quality Assurance in Education, vol. 31 no. 2
Type: Research Article
ISSN: 0968-4883

Keywords

Article
Publication date: 23 November 2020

Ilse Svensson de Jong

This paper has chosen a participatory action design (PAD) to approach the construction of KPIs in a novel way. A PAD will assist the researcher to encourage involvement…

Abstract

Purpose

This paper has chosen a participatory action design (PAD) to approach the construction of KPIs in a novel way. A PAD will assist the researcher to encourage involvement, engagement of multiple stakeholders in the KPIs construction process.

Design/methodology/approach

A workshop series based on participatory action design was developed together with the researcher and stakeholders at the innovation department of a large international organization. PAD facilitated interaction between the researcher, stakeholders, and KPIs under construction.

Findings

The findings show that the PAD workshops created interlevel collaboration and group dynamics in constructing the KPI. The knowledge that was shared during the PAD workshops enabled an understanding of the process of constructing a KPI in innovation, where stakeholders design and implement simultaneously. In the end, it was a challenge to construct a KPI using the PAD, as certain conditions seemed not to be.

Research limitations/implications

This paper enhances our empirical understanding of applying PAD to construct KPIs in innovation. This study adds to the growing interest in literature to implement novel methods such as PAD to construct a KPI in innovation.

Practical implications

Practically, the findings of this study will inform managers in innovation (projects) to use a method such as PAD to construct KPIs in innovation. This study shows the implication of using a PAD for a KPI and what opportunities and challenges it can bring.

Originality/value

This paper is one of the few papers that address using the participatory action design methodology for the construction of KPIs in innovation. To date, PAD is rarely used to construct KPIs in innovation.

Details

International Journal of Managing Projects in Business, vol. 14 no. 1
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 28 September 2020

Yuri Seki, Monty Sutrisna and Ayokunle Olubunmi Olanipekun

The more contemporary views on managing projects recommend stakeholder engagement as an important part of the process. Challenges have been reported when attempting to involve…

1147

Abstract

Purpose

The more contemporary views on managing projects recommend stakeholder engagement as an important part of the process. Challenges have been reported when attempting to involve project stakeholders in a construction project due to the complexity of the processes. In projects such as refurbishment projects, the efforts to incorporate end users' needs and preferences into spatial environmental functions increase the complexity of stakeholder engagement during the journey of the project. This paper presents a unique technique used to integrate different tools within the system enquiry methodology in modelling the project stakeholder engagement process for refurbishment projects.

Design/methodology/approach

Aiming to address the problem, system dynamics (SD) has been selected as the most suitable method for modelling the dynamic behaviour of this complex system over time. A tool known as a rich picture diagram (RPD) is proposed as the precursor of the development of a causal loop diagram (CLD) to facilitate a more holistic abstraction for applicable solutions. An example of a single case study involving the refurbishment of a higher education building project is presented to explain the analysis undertaken in the process of developing the CLD that models the dynamic behaviour within end-user stakeholder engagement.

Findings

This paper demonstrates the complementarity capabilities of the soft and hard systems of enquiry in modelling stakeholder's dynamics within the refurbishment construction contexts. The RPD soft system tool was found useful to congregate diverse stakeholder expressions and experiences of a complex system in a holistic manner. Subsequently, the development of the CLD was fully guided by the information and relationship captured and presented in the RPD to yield a representative system model. Furthermore, this paper also reports the dynamics of the actors, situations, events and their inter-relationship found in the presented refurbishment project.

Originality/value

This paper enriches the techniques within the system enquiry methodology by integrating hard and soft system tools for dynamic process modelling purposes. This is particularly achieved by utilizing the RPD as the precursor of SD that provides a useful way for researchers and stakeholders to fully understand the dynamics and develop robust systemic interventions to optimize end-user stakeholder engagement during the journey of refurbishment projects, particularly of higher education buildings.

Details

Engineering, Construction and Architectural Management, vol. 28 no. 7
Type: Research Article
ISSN: 0969-9988

Keywords

Open Access
Article
Publication date: 9 April 2021

Jeanette Kirk, Thomas Bandholm, Ove Andersen, Rasmus Skov Husted, Tine Tjørnhøj-Thomsen, Per Nilsen and Mette Merete Pedersen

The aim of this study is to explore and discuss key challenges associated with having stakeholders take part in co-designing a health care intervention to increase mobility in…

2660

Abstract

Purpose

The aim of this study is to explore and discuss key challenges associated with having stakeholders take part in co-designing a health care intervention to increase mobility in older medical patients admitted to two medical departments at two hospitals in Denmark.

Design/methodology/approach

The study used a qualitative design to investigate the challenges of co-designing an intervention in five workshops involving health professionals, patients and relatives. “Challenges” are understood as “situations of being faced with something that needs great mental or physical effort in order to be done successfully and therefore tests a person's ability” (Cambridge Dictionary). Thematic content analysis was conducted with a background in the analytical question: “What key challenges arise in the material in relation to the co-design process?”.

Findings

Two key challenges were identified: engagement and facilitation. These consisted of five sub-themes: recruiting patients and relatives, involving physicians, adjusting to a new researcher role, utilizing contextual knowledge and handling ethical dilemmas.

Research limitations/implications

The population of patients and relatives participating in the workshops was small, which likely affected the co-design process.

Practical implications

Researchers who want to use co-design must be prepared for the extra time required and the need for skills concerning engagement, communication, facilitation, negotiation and resolution of conflict. Time is also required for ethical discussions and considerations concerning different types of knowledge creation.

Originality/value

Engaging stakeholders in co-design processes is increasingly encouraged. This study documents the key challenges in such processes and reports practical implications.

Details

Journal of Health Organization and Management, vol. 35 no. 9
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 13 October 2022

Heba Iskandarani, David G. Proverbs and Hong Xiao

There is a significant dearth of theoretical and practical knowledge with respect to the design and planning stages of post-conflict housing reconstruction projects. This…

Abstract

Purpose

There is a significant dearth of theoretical and practical knowledge with respect to the design and planning stages of post-conflict housing reconstruction projects. This research presents the development of a conceptual framework towards improving the design and planning processes of post-conflict housing reconstruction projects.

Design/methodology/approach

A systematic review of the literature on post-conflict housing reconstruction in developing countries, incorporating the themes of collaboration and stakeholder engagement, is presented. A synthesis of this literature is used to inform the development of a conceptual framework that seeks to address the limitations of current housing reconstruction models in post-conflict environments by establishing collaborative approaches at the initial stages of design, as well as the tasks required to achieve efficient results through the aid of relief organisations (NGOs).

Findings

While the review essentially identifies the fundamental issues and inadequacies of the current housing reconstruction models, the proposed framework aims to enable the implementation of better and efficient collaborative design and planning strategies and practices in post-conflict housing reconstruction.

Originality/value

The conceptual framework aims to promote more effective collaboration through the design of post-conflict housing reconstruction projects by strengthening communication and coordination between the key stakeholders. Furthermore, the research highlights several gaps in the extant literature, signposting new directions for future research in the area of stakeholder engagement during the design and planning post-conflict housing.

Details

Built Environment Project and Asset Management, vol. 13 no. 2
Type: Research Article
ISSN: 2044-124X

Keywords

Article
Publication date: 13 July 2021

Sheila Conejos, Michael Y.L. Chew, Karlyn Tay, Stephen Tay and Sufiana Safiena

The maintenance of green building technologies such as building-integrated photovoltaic (BIPV) is a challenge due to the non-existence of maintainability considerations during the…

Abstract

Purpose

The maintenance of green building technologies such as building-integrated photovoltaic (BIPV) is a challenge due to the non-existence of maintainability considerations during the design stage. This led to building defects which accounts to high expenditures throughout the building's lifecycle. The use of BIPV in buildings is an emergent trend, and further research is requisite for their maintainability. This paper assesses the performance and maintainability of BIPV façade applications based on the green maintainability design considerations.

Design/methodology/approach

Qualitative method is undertaken in this study, which includes field surveys, instrumental case studies and stakeholder interviews to probe the issues linked with the BIPV's maintainability.

Findings

Findings have shown some technical defects discovered in BIPV applications in tropical areas, as well as issues on cost, aesthetics and implementation are the main causes for the low adoption of BIPV in Singapore.

Originality/value

Understanding the research outcomes will embolden designers and allied professionals to team up in ensuring the long-term maintainability and sustainability of green building technologies. This research gives recent and important information in the design, installation and maintainability of BIPV, as well as good practices that would add value to facilities management and to the design of green building technologies.

Details

International Journal of Building Pathology and Adaptation, vol. 41 no. 2
Type: Research Article
ISSN: 2398-4708

Keywords

Article
Publication date: 26 April 2022

Abhinesh Prabhakaran, Abdul-Majeed Mahamadu, Lamine Mahdjoubi, Colin Booth and Clinton Aigbavboa

The Furniture, Fixture and Equipment (FFE) sector is well placed to leverage virtual reality (VR) technology for competitive and operational advantages; however, the diffusion of…

Abstract

Purpose

The Furniture, Fixture and Equipment (FFE) sector is well placed to leverage virtual reality (VR) technology for competitive and operational advantages; however, the diffusion of VR applications in this sector has followed a steep curve. This study reports on the implementation of two novel VR applications in the FFE sector and also investigates the challenges and benefits associated with their use and adaptability.

Design/methodology/approach

A sequential exploratory mixed research methodology consisting of three phases was adopted for this study. This included identification of factors that affect/facilitate the implementation of VR (Challenges and Benefits) using experiments during in-house prototyping of VR applications, a rigorous literature review and questionnaire survey to solicit FFE Stakeholder's (n = 117) opinion on the utility and usefulness of the proposed applications and to the understand factors that facilitate and inhibit their implementation in FFE's context, particularly as a design communication and coordination tool.

Findings

The findings of this study revealed that distributed and single-user VR has become essential to digitalising the FFE sector's design communication with improved design communication being regarded as the most important benefit of its use. Conversely, the most critical challenge that inhibits the implementation of these two VR applications in the FFE sector is the perceived cost.

Originality/value

This study provides valuable insight to FFE's stakeholders to devise action plans to mitigate myriad complex and interrelated factors that affect the adoption of virtual reality technology in the FFE sector that are otherwise very hard to understand, and the consequential implementation of any mitigation plans cannot be devised.

Details

Smart and Sustainable Built Environment, vol. 12 no. 4
Type: Research Article
ISSN: 2046-6099

Keywords

Article
Publication date: 29 March 2013

Kemi Adeyeye, Poorang Piroozfar, Micah Rosenkind, Graham Winstanley and Ian Pegg

This paper aims to review the impact of design and specification decisions for major works during post‐occupancy processes; the routine maintenance and management of school…

Abstract

Purpose

This paper aims to review the impact of design and specification decisions for major works during post‐occupancy processes; the routine maintenance and management of school premises. It also seeks to explore the relationship between the main stakeholders and how this impacts decision‐making and the post‐occupancy operation of school buildings.

Design/methodology/approach

In addition to a literature review, qualitative data were also obtained through a focus group; a steering group. The steering group consisted of stakeholders tasked with delivering and managing school premises in the Sussex County.

Findings

The findings contribute to understanding the impact of design decisions on post‐occupancy processes in schools. A basic model is also presented as a guide for requirements and decision mapping in post‐occupancy design decision processes in schools.

Research limitations/implications

The study was conducted with the participation of a representative sample of stakeholders. There may be the need to investigate the issues further in a localised context before detailed solutions are proposed.

Practical implications

The paper reports findings based on the needs, requirements, and preferences of the stakeholders as well as the opportunities and constraints to improving the quality of design processes which in turn will improve post occupancy processes.

Originality/value

The paper highlights the complexity of design decision‐making in schools, presents the viewpoint of stakeholders, and proposes a basic model to ensure performance for post‐occupancy processes to inform the next stage of the research.

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