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Article
Publication date: 20 June 2023

Rehan Masood, Krishanu Roy, Vicente A. Gonzalez, James B.P. Lim and Abdur Rehman Nasir

Prefabricated construction has proven to be superior in terms of affordability and sustainability over the years. As a result of sustainable production, prefabricated…

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Abstract

Purpose

Prefabricated construction has proven to be superior in terms of affordability and sustainability over the years. As a result of sustainable production, prefabricated housebuilding has evolved into a distinct industry reliant on supplier companies acting as supply chains (SCs) for housing projects. These companies' performance is critical to the successful implementation of prefabricated housebuilding technologies. However, in comparison to those choosing manufacturing as a strategy in other industries, the life span of these companies, providing innovative housing solutions, is relatively short. This is due to critical factors influencing the performance, but the inter-relationship of the performance dimensions is more significant. This study establishes the inter-relationship of the companies involved in house building with steel prefabricated housebuilding technologies.

Design/methodology/approach

The most recent factors were extracted from the literature. The relationships were developed using the interpretive structural modeling (ISM) method with the input from industry experts, and the driving factors were determined using the Matrice d'Impacts Croisés Multiplication Appliqués à un Classement (MICMAC) technique.

Findings

Critical performance factors were classified according to performance dimensions, ranked and classified based on driving and dependence power. The inter-relationships among the performance dimensions of time, quality, cost, delivery, features and innovation were determined. Key performance strategies were proposed for prefabricated housebuilding companies involved in manufacturing and/or assembly of steel products.

Originality/value

This study established the interrelationship of performance dimensions for prefabricated house building (PHB) companies to develop strategies against critical challenges to remain competitive in the housing market. Previous research had not looked into interrelationship among the performance dimensions. The proposed performance strategies are applicable to supplier organizations using steel prefabricated technologies in similar markets around the world.

Article
Publication date: 7 November 2023

Ricardo Santa, Orietha Eva Rodríguez Victoria and Thomas Tegethoff

Achieving better performance and a sustainable competitive advantage is essential for survival in the hotel industry. However, literature is scarce on which factors local hotel…

Abstract

Purpose

Achieving better performance and a sustainable competitive advantage is essential for survival in the hotel industry. However, literature is scarce on which factors local hotel businesses in developing countries should rely on to compete successfully. With an emerging economy and significant potential for growth in the travel and hospitality sectors, Colombia is seeking to improve the performance of its hotel industry. To achieve this goal, exploring and analyzing the effects of the strategies and practices implemented is essential. Accordingly, this study investigates the dynamics of the interactions between strategies, process innovations, outsourcing practices and operational quality in the hotel industry in Colombia.

Design/methodology/approach

The methodology used in this research is quantitative, using structural equation modeling based on data collected from 150 valid questionnaires.

Findings

The strategies of the hotel sector have an impact on hotel performance. Although process innovation demonstrably affects quality and outsourcing, there is a low impact on the performance of the studied hotels. The hotel sector lacks strategy autonomy as strategies are not directed to the organization's overall improvement but only to satisfy stakeholders' requirements.

Research limitations/implications

This paper offers valuable insights for organizations when implementing strategic innovation initiatives. It provides information relevant to Colombian government entities on the creation of processes, economic policy plans and business assistance programs for boosting the financial and commercial sustainability of Colombian service sector businesses. The studied organizations need to redefine the role of their strategies, process innovation, outsourcing projects and quality standards to achieve adequate performance, as all four dimensions together are required to foster competitiveness.

Practical implications

This paper offers valuable insights for organizations when implementing strategic innovation initiatives. Additionally, it provides information relevant to Colombian government entities on the creation of processes, economic policy plans and business assistance programs for boosting the financial and commercial sustainability of Colombian service sector businesses. The studied organizations need to redefine the role of their strategies, process innovation, outsourcing projects and quality standards to achieve adequate performance, as all four dimensions together are required to foster competitiveness.

Originality/value

Developing successful strategies is vital to generating performance. Quality and safety are critical strategies to achieve a sustainable competitive advantage. But literature is scarce on which factors local hotel businesses should rely on to compete successfully in developing countries. In particular, the concept of outsourcing in a highly distrusting developing country has not been addressed adequately. This research contributes to literature by evaluating quality as a competitive strategy in the hotel sector in a developing country to achieve a superior performance.

Details

The TQM Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1754-2731

Keywords

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