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1 – 10 of 191Hye Jin Yoon, Yoon-Joo Lee, Shuoya Sun and Jinho Joo
Green demarketing, which promotes anti-consumption as a more extreme sustainability tactic, could help consumers and societies move toward healthier consumption patterns while…
Abstract
Purpose
Green demarketing, which promotes anti-consumption as a more extreme sustainability tactic, could help consumers and societies move toward healthier consumption patterns while building strong, long-lasting relationships with consumers. As even the most committed brands find the need to oscillate between demarketing and conventional marketing for survival, this research tests how the congruency of the campaign shown on a brand's home page (owned media) and a following retargeting ad (paid media) could impact perceived congruency and further downstream effects. In doing so, this research proposes that the media context (i.e. news or shopping browsing context) in which the retargeting ad is embedded could determine how much congruency of the demarketing campaign across owned and paid media matters.
Design/methodology/approach
An experiment with a 2 (home page content: green vs. demarketing) × 2 (retargeting ad content: product vs. demarketing) × 2 (browsing context: shopping vs. news) between-subjects factorial design was employed with an online panel of 430 participants. The participants first saw the brand's home page content, then were assigned to a website browsing context where the retargeting ad of the brand was embedded.
Findings
In a news browsing context, users perceived higher congruency when product retargeting ads (vs. demarketing) were shown after a green home page exposure and when demarketing retargeting ads (vs. products) were delivered after a demarketing home page. The elevated perceived congruency successfully led to higher ad argument and ad attitude. These differences were not present in a shopping browsing context. These results showed that the congruency between the home page and the retargeting ad for demarketing campaigns mattered more in certain media contexts (i.e. news browsing context).
Originality/value
The study closes the empirical gap in demarketing brand activism campaigns by demonstrating when and how congruency between multiple owned and paid channels for demarketing campaigns impacts consumer responses. This study provides evidence of how the match of the demarketing campaign shown on a brand's home page and a following retargeting ad could impact perceived congruency and further downstream effects of ad argument and ad attitude while considering different browsing context effects.
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Dominic Medway and Gary Warnaby
This paper aims to consider the role of demarketing in the specific context of the marketing of places, and to introduce a typology of place demarketing and related place…
Abstract
Purpose
This paper aims to consider the role of demarketing in the specific context of the marketing of places, and to introduce a typology of place demarketing and related place marketing activity.
Design/methodology/approach
Following a review of the extant literature on place marketing and branding, place image and demarketing, the paper outlines a number of different types of place demarketing and more unusual place marketing strategies, with examples of each.
Findings
The marketing of places has grown in scale and importance, both as a practice and as an area of academic research, as places have had to become more entrepreneurial in an ever‐increasing competitive environment. Places are increasingly conceptualised as brands to be marketed, and a key emphasis of such activity is the creation of an attractive place image and/or the dilution of negative place images. This is reinforced in the academic literature. Counter to this “conventional wisdom”, this article conceptualises various types of place demarketing activity and related place marketing activities; namely “passive place demarketing”, “informational place demarketing”, “crisis place demarketing”, and also “perverse place marketing” and “dark place marketing”.
Originality/value
This paper provides a unique counter to the “conventional wisdom” of place marketing by introducing the concept of place demarketing and perverse and dark place marketing which more explicitly accentuate the negative, rather than accentuating the positive which is the norm in this marketing context. A typology of such activities is introduced and the implications for place brands are considered.
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This paper seeks to assess the strategic rationale and the effectiveness of government “demarketing” campaigns in the areas of smoking, binge drinking and private car usage.
Abstract
Purpose
This paper seeks to assess the strategic rationale and the effectiveness of government “demarketing” campaigns in the areas of smoking, binge drinking and private car usage.
Design/methodology/approach
A survey of 257 young people in Northern Ireland was carried out, seeking their opinions on the effectiveness of current demarketing campaigns.
Findings
Government demarketing initiatives are generally seen as ineffective, except for the banning of smoking in enclosed public places. Punishing disorderly behaviour caused by excess alcohol and making private driving more expensive are thought to achieve a certain degree of effectiveness.
Practical implications
The UK Government has put considerable effort into demarketing campaigns of this kind, with limited success. The need to rethink strategy and implementation is particularly urgent with regard to drinking behaviour and its consequences, because the government appears to be sending out mixed messages through its communications and its actions. Although continued pressure on smokers appears to be bringing results, the effectiveness of individual initiatives is variable. Lessons may be transferable to other areas of demarketing specifically and social marketing in general.
Originality/value
The paper reports the views of young people, who are the main targets of most campaigns of this nature, and are future smokers, drinkers and drivers if they have not established those behaviour patterns already.
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If the events of late 1973 have been the catalyst for an accelerated transition from the age of low‐cost oil, they have also demonstrated, on the one hand, the feasibility of…
Abstract
If the events of late 1973 have been the catalyst for an accelerated transition from the age of low‐cost oil, they have also demonstrated, on the one hand, the feasibility of demarketing as an advantageous optional strategy for the oil‐exporting countries and, on the other, the inevitability of demarketing as an appropriate strategy to cope with the new situation in the oil‐importing countries. Writing in 1971, Kotler and Levy asserted that the marketer's task is not blindly to seek increases in sales; rather, it is “to shape demand to conform with long‐run objectives”, including “that aspect of marketing that deals with discouraging customers in general or a certain class of customers in particular on either a temporary or a permanent basis”, i.e., demarketing. Kotler and Levy could not have hoped for a better situation to prove the soundness of their ideas than the present oil crisis.
The increasing emphasis on sustainable practices requires innovative strategies and responses from the marketer. The fundamental purpose of marketing is re‐viewed in the light of…
Abstract
Purpose
The increasing emphasis on sustainable practices requires innovative strategies and responses from the marketer. The fundamental purpose of marketing is re‐viewed in the light of growing demands for quality of life and the sustainability of resource use, and responsibility to society for the actions and effects of firms.
Design/methodology/approach
The discipline of marketing assumes its importance from establishing an interface with the consumer and the society at large. The idea of growth and increasing demand is implicit in marketing. The growing recognition of a fundamentally resource‐constrained environment requires a much guarded response from the marketer. Faced with the current situation of depleting resources, an ambience of increasing sensitivity to environmental issues and increasing demand of the consumer for a safer planet, how will the marketer justify pushing the product through the pipeline and on to the consumer? In the future it is reasonable to expect marketing processes to create or maintain demand and marketing to ration or reduce demand. The present study is an attempt to understand how demarketing may be used to further the sustainability agenda. It is an in‐depth review of literature has been undertaken to establish linkages between demarketing and sustainability.
Findings
The possibility of using demarketing as a marketer's response to sustainability concerns is clearly established and areas of further research are highlighted.
Originality/value
The paper opens up the debate on a subject that is clearly going to be high on the agenda for years to come.
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Hoa Pham, Huu Phuc Dang and Bang Nguyen-Viet
The call for consumption reduction behavior has been getting more attention from scholars and practitioners. However, the consumption reduction often receives backfire from…
Abstract
Purpose
The call for consumption reduction behavior has been getting more attention from scholars and practitioners. However, the consumption reduction often receives backfire from consumers because it does not follow the business philosophy of demand creation. Thus, this research dissolves this issue by using a holistic corporate social responsibility (CSR) approach regarding sustainable development.
Design/methodology/approach
A conceptual model was developed to represent the proposed relationships among the related variables. The current study employed an online survey to collect data from 341 international program students of three prominent universities in Ho Chi Minh City, Vietnam.
Findings
The findings indicate that the perception of the holistic CSR negatively impacts perceived corporate hypocrisy, triggering in turn brand credibility, resulting in brand advocacy and mindful consumption behavior.
Originality/value
This research forms a holistic CSR including economic, environmental and societal dimensions and proposes that the holistic CSR triggers brand advocacy and mindful consumption behavior representing consumption reduction behavior via the mediating roles of perceived corporate hypocrisy and brand credibility. These findings contribute to theoretical and managerial implications in CSR practices with the aim of consumption reduction.
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Louise M. Hassan, Edward Shiu, Gianfranco Walsh and Gerard Hastings
The purpose of this paper is to present an overview and evaluation of the European Commission “HELP – for a life without tobacco” campaign.
Abstract
Purpose
The purpose of this paper is to present an overview and evaluation of the European Commission “HELP – for a life without tobacco” campaign.
Design/methodology/approach
Data collected via a web and a telephone survey is used to evaluate the campaign.
Findings
The findings reveal how a campaign targeted at individuals can lead to social change through involvement with key stakeholder groups including NGO's and the public at large. At an individual level the campaign was received favourably with overall high levels of awareness and engagement with the message. The associated web site was thought to contain trustworthy information and persuasive arguments about the dangers of smoking and passive smoking.
Originality/value
The originality of this paper lies in providing an example of social advertising across a large number of countries. Furthermore, this case study adds to the literature on demarketing, highlighting that demarketing can take place across two levels both at the citizen level and at the governmental level.
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To compare three demarketing campaigns.
Abstract
Purpose
To compare three demarketing campaigns.
Design/methodology/approach
This is a commentary piece which compares three campaigns those aiming to reduce smoking, excessive drinking and the use of the motorcars – undertaken by the United Kingdom government and considers the different approaches being used.
Findings
The article highlights areas where there appears to be a conflict between the particular demarketing campaign and other initiatives.
Originality/value
Outlines some of the different approaches that can be employed by government when trying to demarket the use of products or commodities.
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Leanne Fullerton, Kathleen McGettigan and Simon Stephens
This paper aims to examine the integration of management and marketing practices at heritage sites in Ireland.
Abstract
Purpose
This paper aims to examine the integration of management and marketing practices at heritage sites in Ireland.
Design/methodology/approach
The research process involved: phase one, a survey of 224 heritage attractions in Ireland and phase two, semi‐structured interviews with the six organizations that represent the heritage sector on the island of Ireland.
Findings
The findings suggest that market research and marketing communication are vital in achieving a balance between targeting cultural tourists and tourists with no specific interest in heritage.
Research limitations/implications
The study has the restriction of being limited to the Irish case. However, these findings provide scope for further investigation, namely extending to other destinations and to sites which use different techniques.
Originality/value
A combined commitment to visitor research by the individual heritage sites could provide information to the representative organizations to facilitate target marketing and improved onsite management. However, a change of mindset is required among heritage practitioners in Ireland regarding the use of marketing and the implications for onsite management. The authors propose that this is achievable through education linked to the study of models of best practice.
The purpose of this paper is to propose that “social demarketing” campaigns need to recognize unique sub segments of individuals engaging in behaviours having substantial negative…
Abstract
Purpose
The purpose of this paper is to propose that “social demarketing” campaigns need to recognize unique sub segments of individuals engaging in behaviours having substantial negative societal impacts.
Design/methodology/approach
Volume segmentation and extremely frequent behaviour theory is applied to examining several unique sub segments among survey data (n=6,393) of Americans not engaging and engaging in anti‐social behaviour (“giving‐the‐finger”) to other motorists while driving.
Findings
Less than 2 percent of Americans are estimated to enact 40 percent of the total incidences of “giving‐the‐finger” to other motorists; three unique sub segments of the chronic anti‐social actors participate in different lifestyles (including media usage behaviours) and each has unique demographic profiles.
Research limitations/implications
The study is based on two years of a national survey taken in one country and self‐reports only. The implications support the propositions of a general theory of extremely frequent consumption behaviour.
Practical implications
Government demarcating programs are likely to increase in effectiveness through tailoring a few strategies, rather than one, to influence unique segments of chronic anti‐social actors.
Originality/value
The paper provides individual‐level analysis of chronic anti‐social actors engaging in road‐rage related behaviours and compares them to one another as well as non‐equivalent comparison groups of actors not engaging in such behaviour; the paper describes the merits of experience frequency segmentation.
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