Search results

1 – 10 of over 146000
Article
Publication date: 11 October 2018

Xue Li, Lucy Gongtao Chen and Jian Chen

The purpose of this paper is to investigate cultural and individual differences in newsvendor decision making.

1085

Abstract

Purpose

The purpose of this paper is to investigate cultural and individual differences in newsvendor decision making.

Design/methodology/approach

The online experiment, programmed in the PHP scripting language, had 107 participants: local managers of four large, well-known and supply chain–intensive firms in China (Lenovo, Shenhua, CMST and GM).

Findings

The authors find that, as compared with American subjects, Chinese subjects engage in more demand chasing, order quantities that are closer to the mean demand, have a lower expected profit and exhibit greater variance in order quantities. However, these observations may not hold when the cross-cultural comparison is conducted for each pair of ethnic subgroups whose members have the same cognitive reflection test score, a measure of individual differences. Moreover, cultural differences also affect how individual differences manifest in newsvendor decisions.

Practical implications

The authors findings have important implications for employee selection, training and management in any cross-cultural business environment.

Originality/value

Little attention has been paid, in the behavioural operations literature, to individual differences and how they interact with culture. This paper is the first to examine the interaction effects of cultural and individual differences in newsvendor decisions, and it highlights an important research area that is currently understudied in operations management.

Details

International Journal of Operations & Production Management, vol. 39 no. 1
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 11 September 2017

Jeffery Cole Kreeger and Scott Smith

The purpose of this paper is to determine how much the lodging shared economy (LSE) utilizes minimum length of stay (MLOS) controls to maximize revenue and reduce housekeeping…

Abstract

Purpose

The purpose of this paper is to determine how much the lodging shared economy (LSE) utilizes minimum length of stay (MLOS) controls to maximize revenue and reduce housekeeping expense, since cleaning between guest visits represents a substantial variable cost for each guest’s stay. Hosts in the LSE are becoming increasingly perceptive in maximizing revenues.

Design/methodology/approach

Daily data for one year were collected for Vacation Rental by Owner properties in Hilton Head Island, SC and Orlando, FL. The collected data include daily vacancies for two different lengths of stay. Linear regression was used to explore the relationship between relative demand and vacancy length of stay differences.

Findings

During high-demand periods, there were few differences between the availability of short-term and longer-term reservation vacancies, which indicated hosts were not encouraging guests to stay longer during each visit. These results reveal differences in vacancies for three-night vs six-night reservations. A host can generate more revenue and decrease expenses by maximizing booked nights per visit.

Research limitations/implications

Due to confidentiality issues, this study does not capture vacation bookings but instead captures vacancies. In addition, Average Daily Rate was not utilized in this study.

Practical implications

LSE hosts can maximize revenues using MLOS controls. Minimizing housekeeping costs boosts a host’s profitability.

Originality/value

Although this research has been conducted for hotel MLOS, there is a gap in the literature regarding LSE hosts’ use of MLOS.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 9
Type: Research Article
ISSN: 0959-6119

Keywords

Book part
Publication date: 27 March 2006

Sabine Sonnentag and Charlotte Fritz

In this chapter, we review empirical research evidence on the relationship between stressors and catecholamines (i.e., adrenaline and noradrenaline) and cortisol. With respect to…

Abstract

In this chapter, we review empirical research evidence on the relationship between stressors and catecholamines (i.e., adrenaline and noradrenaline) and cortisol. With respect to acute stressors, both laboratory and field research have shown that the exposure to stressors leads to an increase in catecholamine and cortisol levels. With respect to more chronic stressors, research evidence is less consistent. Chronic mental workload was found to be related to elevated adrenaline levels. With respect to cortisol responses the interaction between workload and other variables seems to play a role. Empirical studies suggest that chronic stressors affect the responsivity to acute stressors. Research showed that after the exposure to stressors catecholamine and cortisol recovery is delayed.

Details

Employee Health, Coping and Methodologies
Type: Book
ISBN: 978-0-76231-289-4

Abstract

Details

An Input-output Analysis of European Integration
Type: Book
ISBN: 978-0-44451-088-4

Article
Publication date: 23 September 2019

Hanyu Xiao

This study aims to describe the general picture of the competition in multichannel expert services in duopoly market and discuss how the quality difference may affects the…

Abstract

Purpose

This study aims to describe the general picture of the competition in multichannel expert services in duopoly market and discuss how the quality difference may affects the competition between service providers with different quality levels, where both providers offer face-to-face channel and one of providers offers online channel additionally and service quality that consumers have heterogeneous preferences for is vertically differentiated. These results can be used to determine which service providers should offer online expert services and understand the competition in multichannel expert services in duopoly.

Design/methodology/approach

This paper uses the stylized vertical differentiation model to investigate the role of quality in expert services market, assuming that two services providers offer the same services with different quality levels and one of them having additional online services. Taking into account the differences of services from products and the particularity of online service, this paper extends the vertical differentiation model to expert services market.

Findings

The quality difference is the key factor in the competition of expert services. Service prices and the profits of providers, independent of the quality levels, are positively related to the quality difference, whereas the demand of online services is in the opposite direction regardless of which provider offers online channel. It demonstrates that provider with low-quality level should open online channel from the point of view of social welfare if it is closely related to the expert services, even though any provider can make more profits by opening online channel.

Research limitations/implications

This extended vertical differentiation model, taking into account the importance of vertical differentiation in expert service, ignores the horizontal differentiation. More accurate strategies for multichannel expert services providers with what level of the quality a provider should offer is needed in future work. Moreover, this paper does not consider the different waiting costs of consumers in face-to-face channel and assumes that their problem will be solved eventually.

Originality/value

To the best of the author’s knowledge, no study has focused on the quality difference in multichannel expert services market or discussed how to offer online expert services in the duopoly market. This study extends the vertical differentiation model to the multichannel expert service market. Therefore, it fills this research gap and extends research to expert services market in the new network environment, aiming to help understand the competition in multichannel expert services.

Details

Journal of Modelling in Management, vol. 14 no. 4
Type: Research Article
ISSN: 1746-5664

Keywords

Article
Publication date: 6 June 2016

Dieter Verhaest and Elsy Verhofstadt

– The purpose of this paper is to investigate how job demands and control contribute to the relationship between overeducation and job satisfaction.

2861

Abstract

Purpose

The purpose of this paper is to investigate how job demands and control contribute to the relationship between overeducation and job satisfaction.

Design/methodology/approach

The analysis is based on data for Belgian young workers up to the age of 26. The authors execute regression analyses, with autonomy, quantitative demands and job satisfaction as dependent variables. The authors account for unobserved individual heterogeneity by means of panel-data techniques.

Findings

The results reveal a significant role of demands and control for the relationship between overeducation and job satisfaction. At career start, overeducated workers have less control than adequately educated individuals with similar skills levels, but more control than adequately educated employees doing similar work. Moreover, their control increases faster over the career than that of adequately educated workers with a similar educational background. Finally, demands have less adverse effects on satisfaction for high-skilled workers, irrespective of their match, while control moderates the negative satisfaction effect of overeducation.

Research limitations/implications

Future research should look beyond the early career and focus on other potential compensation mechanisms for overeducation. Also the role of underlying mechanisms, such as job crafting, deserves more attention.

Practical implications

The results suggest that providing more autonomy is an effective strategy to avoid job dissatisfaction among overeducated workers.

Originality/value

The study connects two areas of research, namely, that on overeducation and its consequences and that on the role of job demands and control for workers’ well-being. The results contribute to a better understanding why overeducation persists. Moreover, they are consistent with the hypothesis that employers hire overeducated workers because they require less monitoring and are more able to cope with demands, although more direct evidence on this is needed.

Details

International Journal of Manpower, vol. 37 no. 3
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 13 November 2007

Danny I. Cho, Mikhail Permyakov and Tomson Ogwang

The purpose of this paper is to investigate structural changes in the elasticity of demand for wine in the Province of Ontario and in Canada as a whole. It will provide academic…

1281

Abstract

Purpose

The purpose of this paper is to investigate structural changes in the elasticity of demand for wine in the Province of Ontario and in Canada as a whole. It will provide academic researchers and practitioners with a better understanding about structural changes in the levels of wine demand elasticities over time. It will also help the relevant governments and wine business establishments in developing taxation policy and business decisions.

Design/methodology/approach

The Kalman filter method, in conjunction with the Chow test, is applied to investigate structural changes in the elasticity of demand for wine. The Chow test is used for primary investigations of structural changes in the elasticity of demand for wine over time, whereas the Kalman filter method provides information about the behavior of the elasticity coefficients over time.

Findings

The Chow test reveals that structural changes in wine demand for Ontario are more pronounced than those for Canada as a whole. The Kalman filter results indicate that increased (decreased) government taxation could be an effective tool for discouraging (encouraging) consumption of wine. The analysis of own‐price elasticity suggests that the effects of increased government taxation on wine consumption be totally unexpected. Cross‐price elasticity coefficients change their signs over time, suggesting that some of the goods that are considered to be complements may become substitutes. Income and unemployment levels have different effects on wine consumption in Ontario and in Canada as a whole.

Research limitations/implications

There may be variation in results by wine color (red or white), country of origin (imported or domestic), or price (premium or non‐premium).

Practical implications

Understanding changes in the elasticity of demand structure for wine over time would help policy makers at the provincial and federal levels come up with effective tools for controlling consumption of wine over time, including their taxation policies. For the wine business establishments, the information on consumer response is important for pricing purposes.

Originality/value

The Kalman filter has not previously been used to examine structural changes in the demand for wine in Canada.

Details

International Journal of Wine Business Research, vol. 19 no. 4
Type: Research Article
ISSN: 1751-1062

Keywords

Open Access
Article
Publication date: 9 October 2019

Robbert-Jan van der Burg, Kees Ahaus, Hans Wortmann and George B. Huitema

Technological developments and new customer expectations of immediacy have driven businesses to adopt on-demand service models. The purpose of this paper is to study the…

6753

Abstract

Purpose

Technological developments and new customer expectations of immediacy have driven businesses to adopt on-demand service models. The purpose of this paper is to study the characteristics of a range of on-demand services in order to better understand the meaning of “on-demand” and its implications for service management. This enables the on-demand service logic to be applied to other service contexts, where it may add value for customers.

Design/methodology/approach

The study starts with a focused literature review and continues with a multiple case study methodology, as the on-demand service concept is in the early stages of theory development. Seven cases were studied, based on a maximum variation sampling strategy.

Findings

The results show that on-demand services are characterized by three interrelated characteristics: being highly available, responsive and scalable. Analysis further reveals that on-demand services display differences within the conceptual boundaries of these characteristics, i.e. they vary in terms of their availability, responsiveness and scalability.

Originality/value

Drawing on these findings, the study contributes to the service literature by being the first to specifically conceptualize and define the on-demand services concept and reveal three key characteristics that clarify the distinctive nature of this service type. Accordingly, on-demand services are clearly differentiated from other services. Additionally, the paper discusses the variety within on-demand services and develops an on-demand service continuum that gives detailed insights into the conceptual variations within such services.

Details

Journal of Service Management, vol. 30 no. 6
Type: Research Article
ISSN: 1757-5818

Keywords

Article
Publication date: 13 January 2022

Outi Vanharanta, Matti Vartiainen and Kirsi Polvinen

The study aims to explore job demands experienced by employees and managers in micro-enterprises and small and medium-sized enterprises (SMEs). Drawing on the job demands

Abstract

Purpose

The study aims to explore job demands experienced by employees and managers in micro-enterprises and small and medium-sized enterprises (SMEs). Drawing on the job demands framework, the study discusses the experienced demands from the perspective of challenges that create opportunities for learning and achievement and hindrances that create obstacles for work. The study builds on the idea that the same demand can be perceived both as a challenge and a hindrance. That approach opens a path to responding to challenges by reformulating working practices and removing hindrances by designing, developing and crafting jobs and tasks.

Design/methodology/approach

The authors analyzed open-ended survey responses (N = 306) to study experienced job demands in 50 micro-enterprises and SMEs, how the perceived demands differ between employees and managers and whether they represent challenge or hindrance demands.

Findings

The authors identified 17 job demand categories most including both challenge and hindrance demands. Time management and prioritization was the most central challenge and hindrance category for both employees and managers. For employees, sales and stakeholder relationships represented the second largest challenge category and communication and information flow was the second largest hindrance category. For managers, the second largest challenge and hindrance categories were organization and management of activities and the fragmentation of work, respectively.

Originality/value

By focusing on employee experience, the achieve a more nuanced understanding of the SME context, which has been dominated by managerial evaluations. The study also advances the discussion on job demands by extending our knowledge of demands that may be experienced both as a challenge and a hindrance.

Details

Journal of Small Business and Enterprise Development, vol. 29 no. 6
Type: Research Article
ISSN: 1462-6004

Keywords

Article
Publication date: 29 November 2022

Liyao Huang and Weimin Zheng

This study aims to provide a comprehensive review of hotel demand forecasting to identify its key fundamentals and evolution and future research directions and trends to advance…

Abstract

Purpose

This study aims to provide a comprehensive review of hotel demand forecasting to identify its key fundamentals and evolution and future research directions and trends to advance the field.

Design/methodology/approach

Articles on hotel demand modeling and forecasting were identified and rigorously selected using transparent inclusion and exclusion criteria. A final sample of 85 empirical studies was obtained for comprehensive analysis through content analysis.

Findings

Synthesis of the literature highlights that hotel forecasting based on historical demand data dominates the research, and reservation/cancellation data and combined data gradually attracted research attention in recent years. In terms of model evolution, time series and AI-based models are the most popular models for hotel demand forecasting. Review results show that numerous studies focused on hybrid models and AI-based models.

Originality/value

To the best of the authors’ knowledge, this study is the first systematic review of the literature on hotel demand forecasting from the perspective of data source and methodological development and indicates future research directions.

目的

本研究旨在对酒店需求预测进行全面回顾, 以确定其关键基础和演变以及未来的研究方向和趋势, 以推动该领域的发展。

设计/方法/方法

使用严格和透明的纳入和排除的标准对酒店需求建模和预测的文章进行识别和选择。通过内容分析, 最终有 85个实证研究作为综合分析的样本。

研究结果

综合文献发现, 基于历史需求数据的酒店预测在研究中占主导地位, 近年来预订/取消数据和组合数据逐渐引起研究关注。在模型演化方面, 时间序列和基于人工智能的模型是最受欢迎的酒店需求预测模型。审查结果表明, 许多研究都集中在混合模型和基于 AI 的模型上。

原创性/价值

本研究是第一次从数据源和方法发展的角度对酒店需求预测文献进行系统回顾, 并指出未来的研究方向。

Propósito

Este estudio tiene como objetivo proporcionar una revisión amplia de la previsión sobre la demanda hotelera a la hora de identificar sus fundamentos clave, la evolución y las direcciones y tendencias de investigación futuras para avanzar en el campo de estudio.

Diseño/metodología/enfoque

Se identificaron y seleccionaron de forma rigurosa artículos sobre modelado y previsión de la demanda hotelera utilizando criterios transparentes de inclusión y exclusión. Se obtuvo una muestra final de 85 estudios empíricos para su análisis integral a través del análisis de contenido.

Hallazgos

La síntesis de la literatura destaca que la previsión hotelera basada en datos históricos de demanda ha dominado la investigación, y los datos de reserva/cancelación, así como los datos combinados han atraído gradualmente en los últimos años la atención de la investigación. En términos de evolución del modelo, las series temporales y los modelos basados en IA son los modelos más populares para la previsión de la demanda hotelera. Los resultados de la revisión muestran que numerosos estudios se han centrado en modelos híbridos y basados en IA.

Originalidad/valor

Este estudio es la primera revisión sistemática de la literatura sobre la previsión de la demanda hotelera desde la perspectiva de la fuente de datos y el desarrollo metodológico e indica futuras líneas de investigación.

1 – 10 of over 146000