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The present chapter explores the topic of death in the context of contemporary New Delhi, India. Building upon what I chose to call an ‘expanded ethnography’, it explores the multiple ways in which sensory, visual and digital mediations and tools can help researchers address such an existentially delicate topic. Building on a mix of online visual ethnography (of computer screens and smartphones), of bodily/sensory practices, of sound recording and image-making, my research focussed on retirement homes and shelters amidst a bulging Indian metropolis. I engaged with subjects who, because of personal choices or family difficulties, have ended up finishing their lives in solitude amidst a city forced to co-live with the presence of death. Alternating between photographic portraits, filmic observations and moments of playful exchanges in front of a camera (with me as one of the objects portrayed) my method capitalizes upon the integration (and problematisation) of bodily (sensory and affective) as well as digital techniques. All together these different mediations have granted me access to different layers of connection to the topic of death in Delhi and also to my ageing guides/interlocutors.

This chapter looks at the experiments of the Aam Aadmi Party led government’s initiatives in building teacher quality for its government schools in the capital city. Outlining the contours of neoliberal influence on Indian education policy and its consequences on teacher quality, the chapter explores the political rationality that governs the case of Delhi. It does this by understanding the changing subjectivities of the school teachers within the educational reforms. The government schools in Delhi have been blamed for worsening school performance especially in student learning outcomes through basic educational tests conducted by various assessment and evaluation surveys. Among other reasons, poor teacher quality has been identified as one of the major causes of this poor performance of government school children. Therefore, gaps were identified in the teacher support system and efforts were made to revamp the system. The chapter brings out in detail how the state’s initiatives in educational reforms have produced paradoxical situations and unintended effects in practice as the state has retained a controlling role even though the reform strategies show a shift toward increasing autonomy and deregulation.

The purpose of this paper is to provide a case study of a global challenge: the relationship between commercial development and the protection of eco-fragile systems particularly where river water is involved. It reviews and critiques the legal and political processes that underpinned the Commonwealth Games (CWG) 2010 in Delhi and the building of the accommodation Village on the floodplain of the river Yamuna.

The paper covers the controversial modern history of the Yamuna river that runs through Delhi. The river is “dead” and has been subject to litigation concerning its usage and that of its flood plain. In particular, the controversy peaked prior to the CWG 2010 in Delhi and the required buildings associated with the games. The paper traces the history of the legal actions and the inter-related involvement of the various actors being the politicians, construction developers, the river bank dwellers and the local environmentalists. Close analysis is made of the statutory administrative procedures required for environmental clearance, the subsequent case law both in the High Court of Delhi and the Supreme Court of India. Additionally, usage is made of the media and its concerns over corrupt and negligent practices.

The Indian judiciary in their willingness to promote the construction of the Village failed to apply its own environmental jurisprudence. There was a failure to “lift the veil” and review flawed administrative practices that violated governing statutes. National pride, time pressures, political support, economic interests and rapid urbanisation created a pressure that the courts could not challenge. It was left to investigative committees, after the Games had concluded, to expose these wrongdoings.

The paper highlights the issue of the relationship of the courts and political and economic interests and how legally protected ecological interests are ignored.

This paper attempts to identify emerging themes that focus on customer experience of culinary tourism of international tourists who opted for food tours in Delhi.

The paper uses a multi-method approach for data collection. A thorough review of literature was conducted followed by gaining insights from the industry experts for the themes and a tentative thematic table was established. Thereafter, secondary data comprising 1,744 customer reviews from world’s leading travel website – Tripadvisor.com was analysed using thematic analysis. Customer’s real-time feedback and industry insights were paired together to gather meaningful and practical insights on customer experiences of food tours in Delhi.

Culinary tourism of Delhi is facing challenge in the areas of infrastructure, hygiene and certain preconceived notions related to brand perception of Indian cuisines. The findings of the study allude that the food tour agencies must be professional with all certifications and attention must be paid to location of food tastings, as it become the representation of Indian food worldwide. The findings also indicate customization is the key to positive customer experience, thereby requiring culinary professionals to understand the customer choices and personalize the food tours accordingly. Online reputation management is another key area requiring attention as electronic word of mouth plays a major role in the hospitality industry.

Although this study corroborates valuable academic findings and practical insights, it has few limitations that can be further investigated in the future. A quantitative study can be conducted to provide deeper insights into the factors of a culinary tour resulting in positive customer experience. Secondly, this study focuses on customer experience of food tours which is one of the forms of Culinary tourism, another elaborate study can be conducted incorporating other methods of culinary tourism such as cooking classes, food festivals, events etc. and delving into insights of customer experience and challenges in those practices.

Themes ascertained in this research paper provide deeper and worthy insights to all the stakeholders which would help them use their tourism resources in best optimal manner. Findings of the study would be valuable to culinary organizations, tourism department and other researchers working in the area of culinary tourism. Also, this study can be quite valuable for the academic researchers. Suggestions of the study will help the government, culinary organizations and other stakeholders to enhance culinary tourist experiences of Delhi.

The study is original and highly appropriate to all the stakeholders to formulate suitable strategic framework to improve customer experience in the field of culinary tourism. Using real customer experiences as data and choosing thematic analysis as a method of analysis further enhance the worth of study by opening the area for further exploration.

Travel time is considered as the wastage of time, but the ubiquitous nature of mobile devices with Internet has made it possible to use the time for productive activities. This paper aims to focus primarily on the use of mobile devices while travelling in Metrorail and how travel time is being used “productively” as study time and what resources are the students accessing from their mobile devices. In total, 820 students from different colleges in Delhi were randomly chosen for the survey. Using the survey method, the paper explores how students use travel time productively as activity time. The study revealed that browsing internet, communication, text messaging, accessing social media, etc., are the frequent activities by students while travelling. Majority of respondents stated that their travel time is never productive for value of time. Thinking on different issues that occupy their mind is the most frequent personal activity. “Poor Wi-Fi” connectivity is the highly rated impediment faced by students for uses of mobile devices.

A survey was administered to students of different colleges in Delhi who commute daily and consume information while commuting to colleges and back in the month of November and December 2017. The Yellow line that connects most of the colleges of Delhi University was boarded during early and evening hours; a questionnaire was handed out and collected back during the travel. Moreover, a visit was made to different colleges and universities of Delhi. Of the 1,000 questionnaires, only 820 were returned (a response rate of 82%); so a good number of student commuters’ population of Delhi was sampled.

The study found that majority of the students that responded to the survey use smartphones while travelling. The study indicated that many students face different impediments in consuming the information of their need.

The paper provides insight of how travel time is used by the students in Delhi Metro and what activities they do on their miniature devices to make their travel time productive. The study will serve as a template for policy makers and information service providers to realize the need of the hour.

The purpose of this paper is to examine the use of e‐journals by the users of IIT Delhi and Delhi University.

Survey research was conducted to access e‐journal use among IIT Delhi and Delhi University users. A stratified random sample method was used for selection of respondents. The survey was conducted through a structured questionnaire taking a random sample of 300 users (PG and PhD) from different disciplines of IIT Delhi and Delhi University libraries and the response rate was 66.66 per cent. The questionnaires were administered personally among the users of IIT Delhi and Delhi University during the survey period (March‐May 2011).

From this survey it was found that most of the users are aware of e‐journals and they are not only using them for building and updating their knowledge but also for collecting relevant material for their study and research purposes as information can be acquired expeditiously through e‐journals. The main aim of consulting these journals is for retrieving information regarding research, publishing research papers and manuscripts, assignments, presentations, seminars, and largely to update their own knowledge. However, this study also reveals several inherent problems especially with the use of e‐journals e.g. slow downloading as revealed by maximum IIT Delhi and Delhi University users. Other mechanical deficits like non‐availability of a particular issue, lack of training and limited access to terminals are also present while using e‐journals.

The present study consists only of e‐journal users of IIT Delhi and Delhi University. The geographical coverage is restricted to Delhi. The responses have been taken from users and the data have been collected during the months of March‐May 2011 only.

The problem is selected by the investigator to understand the use of e‐journals by IIT Delhi and Delhi University users so that libraries can make further improvement in their e‐journal services depending upon the results and suggestions.

The paper provides suggestions derived from the analysis of data which in turn will help to enhance the use of e‐journal services and fulfill the needs and requirements of users in the libraries of IIT Delhi and Delhi University.

Driving cycle is an essential requirement to evaluate the exhaust emissions of various types of vehicles on the chassis dynamometer test. This study presents a real world comparison of the driving cycles of Edinburgh motorcycles in two world cities; Edinburgh in Scotland and Delhi in India. The two driving cycles (EMDC & DMDC) driving cycle (EMDC) that were was developed through the analysis of experimental data. This data was collected from trips on a number of routes in each city. In Edinburgh, five different routes between the home addresses in the surrounding areas and place of work at Edinburgh Napier University in Edinburgh were selected. In Delhi data were collected in East Delhi (Geeta Calony) to Central Delhi (Raisena Road). The data collected data was divided into two categories of urban and rural roads in the case of Edinburgh while it was only the urban route in Delhi.. Forty four trips were made on the five designated routes in both urban and rural areas and 12 trips were made in Delhi. The aims of the study were to assess the various parameters (i.e. motorcycle speed, cruise, accelerations and decelerations and percentage time spent in idling) and their statistical validity over total trip lengths for producing a real world EMDC in each of the two cities. The results show that EMDC in Edinburgh, the EMDC has a cycle length of 770 and 656 seconds for urban and rural trips, respectively, which was found more than ECE cycle length. Time spent in acceleration and deceleration modes were found to be significantly higher than any other driving cycle reported to date for motorcycles, reflecting a typical characteristic of the driving cycle in Edinburgh; this was presumably due to diverse driving conditions of motorcycles in the city. In Delhi on the other hand, the DMDC has a cycle length of 847.5 seconds for the urban trips, which higher than that of the EMDC length. The overall percentage time spent in acceleration in Delhi was higher than that of Edinburgh while the time spent in deceleration was lower in Delhi. The overall average speed in the case of Delhi was slightly higher than that of Edinburgh.

The purpose of this paper is to find out about the collection development and management in the public libraries governed by the government or its agencies in Delhi and compare them with the international standards for public libraries.

In all, Delhi has three chains of public libraries namely Delhi Public Library (DPL), like Hardayal Municipal Public Library (HMPL) and New Delhi Municipal Council (NDMC) public libraries. The librarian/heads of selected branches were approached with a structured questionnaire aimed at collecting information on the collection development and managements in these libraries and selected branches. The data were then analysed and interpreted.

It was found that with the advent of ICT and its impact on the society, it is evident that the public libraries are not making the desired effort to reach out to the public and make it more appealing to the users. The main problem with the library remains to be the lack of membership. A few initiatives have been taken, but still there were not many digital services being provided by these public libraries in the present day digital environment.

The study was limited to the public libraries within the physical region of Delhi only.

The evaluation sheds light on the existing scenario of public libraries in Delhi and may contribute in their future development.

With the acceptance of the international standards as suggested in the study, the public libraries in Delhi would be better able to provide information resources and services to the masses. The better learned masses make the society more advanced. An information rich society would thus lead to an overall growth and development of the state.

There have been many studies in the past on DPL but none have intended to cover other public libraries chains like HMPL and NDMC public libraries which are governed by the government or its agencies and are established with aim of imparting information to the population of Delhi. Also, a similar the comparison with international standards was never done earlier.

The aim of this paper is to know the cost of per use, to analyze the cost per use in different subjects, to analyze the most economical as well as expensive electronic database being subscribed by the University of Delhi, to identify the database(s) for cancellation and to highlight issues related to usage statistics.

Usage statistics have been collected from the publishers for the period under study of full-text databases in the counting online usage of networked electronic resource (COUNTER) JR1 excluding downloads from an archive and Indian databases not providing COUNTER compliance usage. Usages of foreign databases have been analyzed through different parameters like yearly average cost per down load, subject-wise average cost per down, most economical databases and most expensive databases have been identified. A total approximation cost has also been worked by adopting standards practice to know the saving of University of Delhi by subscribing these databases.

The study concludes that in case of foreign databases, the cost per use has increased by 41.77 per cent in the past 10 years and the cumulative average cost per use has been Rs.55.07 less than $1 if converted into US$. In case of subject, the cheapest cost per use has been from the databases providing statistical data (Rs.26.50) and the costliest cost per use has been from discipline social science (99–196.61), followed by management (Rs.37.33), general databases (Rs.40.58), science (Rs.41.66), humanities (Rs.48.73), technology (Rs.93.22) and computer science (Rs.102.09) per use. It has also been found that the Britannica Online has been the most economical database costing Rs.2.33 and World Intellectual Property Search as most expensive costing Rs.14,902.19 per use. The study concludes that University of Delhi have saved substantial amount by subscribing these databases instead of purchasing these article from open market. The study concluded that though the usage statistics is an important parameter for renewal or cancellation, it should not be the only criteria.

This study could not able to work out the cost per use of Indian databases, as they were not able to provide COUNTER statistics.

On the basis of the study, University of Delhi and institute may decide on renewal of these databases. The institute may take necessary action to promote these databases through information literacy program. On the basis of the study, University of Delhi and institute may decide on renewal of these databases. The institute may take necessary action to promote these databases through information literacy program.

This study is an empirical research based on original usage statistics provided by the publishers in COUNTER format. Earlier literature has also been studied and used. Proper citation and reference have been acknowledged. The study has been checked through plagiarism detecting software.

Management Strategy.

Management Graduates and Post-Graduates.

Today, tourism is one of the fastest growing industries throughout the world. The tourism industry plays a very crucial role in the country’s economy, as it not only contributes towards the national income but also brings beneficial spillover directly or indirectly on the other industries. Tourism is the most important source of income for many emerging countries. India, a newly emerging economy, also depends, to a great extent, on tourist income. However, this sector continues to not make optimal contribution in India. In today’s competitive arena, the state tourism corporations must use all possible means to maximise growth and profitability through pegging up the rate of tourist arrivals. There is a general agreement in the tourism industry at the theoretical level about the imperative of a public – private partnership (PPP) in serving this objective. PPP aims to synergise the efforts of the two components in the general development of society and increase in competitiveness. The public–private partnership in tourism industry is at an emerging stage and could be developed in various ways. This case study highlights the key learning from Delhi Tourism’s experience on how PPP can be implemented in the tourism sector. This case study discusses an opportunity for Delhi Tourism which can alter the landscape of the tourism industry of India and also the rejuvenation of Delhi Tourism, a public sector corporation, through PPP.

The case will give a clear understanding of the dynamics and environmental factors governing a mixed economy like India. The reasons for the PPP can be analysed through the case. Students can understand the strategic choice of taking a private partner by a public sector in a very dynamic industry, i.e. the tourism sector.

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