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Article
Publication date: 8 August 2009

From risk management to citizenship corporate social responsibility: analysis of strategic drivers of change

Itziar Castelló and Josep Lozano

The purpose of this paper is to understand whether firms evolve towards more comprehensive postures of CSR and what strategic factors drive the change.

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Abstract

Purpose

The purpose of this paper is to understand whether firms evolve towards more comprehensive postures of CSR and what strategic factors drive the change.

Design/methodology/approach

The approach is deductive‐inductive research based on six critical case studies and supported by extensive review of related literature. The paper provides historical analysis of six firms leaders in their industry (Nike, Shell, General Electric, 3M, CEMEX and IBM) combining primary and secondary data.

Findings

Firms evolve over time towards more complex CSR postures. This evolution is driven by some key strategic factors. The article sets out a three‐stage framework connecting CSR evolution and the strategic change factors.

Practical implications

The paper provides managers with a framework to promote strategic CSR change in their organizations.

Originality/value

The paper is a joint research study on the evolution of CSR and strategic drivers of change.

Details

Corporate Governance: The international journal of business in society, vol. 9 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/14720700910984927
ISSN: 1472-0701

Keywords

  • Corporate social responsibility
  • Strategic change
  • Change management

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Article
Publication date: 9 May 2008

Marketing in small hotels: a qualitative study

Jane Moriarty, Rosalind Jones, Jennifer Rowley and Beata Kupiec‐Teahan

The purpose of this paper is to contribute to the understanding of marketing in small hotels specifically, and, more generally, to the area of SME or entrepreneurial marketing.

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Abstract

Purpose

The purpose of this paper is to contribute to the understanding of marketing in small hotels specifically, and, more generally, to the area of SME or entrepreneurial marketing.

Design/methodology/approach

A deductive‐inductive approach based on interviews with 15 small hotel owner‐managers, supported by web site analysis and three in‐depth case study interviews, was used to provide a profile of marketing activities in small hotels in North Wales.

Findings

The application of Carson's levels of activity model to characterise and classify the marketing strategies and activities of the respondent hotels suggested that for these small hotels an additional category would be helpful in characterising marketing activities, inexpert marketing. On this basis, five of the hotels were in the non‐marketing category, eight in the inexpert category, and two in the implicit category; none were in Carson's sophisticated category. Further, any one hotel might fall into different categories on the basis of their engagement with different areas (such as marketing knowledge, or promotion).

Originality/value

These findings suggest that, whilst the search for a definition of entrepreneurial marketing is useful in articulating the difference between what SMEs do and marketing theory, there is also a need to recognise that there is a spectrum of different styles of and approaches to marketing adopted by different SME owner‐managers even within a specific sector, such that it is important not to neglect to develop models which help owner/managers, advisors, consultants and academics to understand the diversity in this sector.

Details

Marketing Intelligence & Planning, vol. 26 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/02634500810871348
ISSN: 0263-4503

Keywords

  • Hospitality services
  • Marketing strategy
  • Tourism marketing
  • Hotel and catering industry
  • Small to medium‐sized enterprises
  • United Kingdom

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Article
Publication date: 18 January 2013

CSR schemes in agribusiness: opening the black box

Katharina Poetz, Rainer Haas and Michaela Balzarova

The rise of CSR followed a demand for CSR standards and guidelines. In a sector already characterized by a large number of standards, the authors seek to ask what CSR…

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Abstract

Purpose

The rise of CSR followed a demand for CSR standards and guidelines. In a sector already characterized by a large number of standards, the authors seek to ask what CSR schemes apply to agribusiness, and how they can be systematically compared and analysed.

Design/methodology/approach

Following a deductive‐inductive approach the authors develop a model to compare and analyse CSR schemes based on existing studies and on coding qualitative data on 216 CSR schemes.

Findings

The authors confirm that CSR standards and guidelines have entered agribusiness and identify a complex landscape of schemes that can be categorized on focus areas, scales, mechanisms, origins, types and commitment levels.

Research limitations/implications

The findings contribute to conceptual and empirical research on existing models to compare and analyse CSR standards. Sampling technique and depth of analysis limit this research, but the authors offer insights into patterns of CSR standard development in agribusiness and point to important research avenues.

Practical implications

These findings can help agribusiness managers to select and analyse CSR standards and other forms of CSR guidance.

Social implications

Standard and guidance setting activities can be expected to have real‐life effects on CSR outcomes. These effects need to be better understood by policy makers and stakeholders. The authors' meta‐analysis contributes to further research on who or what influences standard development.

Originality/value

Models to compare CSR schemes are rare and often focus on a small number of cases. The authors provide decision makers and researchers with insights into structural conditions through a meta‐analysis of a larger number of CSR schemes.

Details

British Food Journal, vol. 115 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/00070701311289876
ISSN: 0007-070X

Keywords

  • Corporate social responsibility
  • Standards
  • Guidelines
  • Agribusiness
  • Agriculture

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Article
Publication date: 1 February 2005

Abductive reasoning in logistics research

Gyöngyi Kovács and Karen M. Spens

To construct a framework for exploring and discussing the use of different research approaches – deductive, inductive and abductive – in logistics.

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Abstract

Purpose

To construct a framework for exploring and discussing the use of different research approaches – deductive, inductive and abductive – in logistics.

Design/methodology/approach

A review of research articles in three major logistics journals (International Journal of Logistics Management, International Journal of Physical Distribution & Logistics Management and Journal of Business Logistics) from 1998 to 2002.

Findings

Recognizes the dominance of deductive research in logistics, and the need for more inductive and, in particular, abductive research for theory development. Discusses the use of the abductive research approach in logistics.

Research limitations/implications

Keywords searches led to a small sample size; more thorough content analysis is needed to apply the findings from the constructed framework.

Practical implications

Useful source of information on the three different research approaches, their possibilities and implications for research.

Originality/value

The abductive research approach has not yet been discussed in logistics.

Details

International Journal of Physical Distribution & Logistics Management, vol. 35 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/09600030510590318
ISSN: 0960-0035

Keywords

  • Distribution management
  • Literature
  • Research

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Article
Publication date: 1 March 2020

Participation of Iranian non-governmental organizations in health policy-making; barriers and strategies for development

Rahim Khodayari-Zarnaq, Edris Kakemam, Morteza Arab-Zozani, Jamal Rasouli and Mobin Sokhanvar

The effectiveness of non-governmental organization (NGO) participation in the healthcare sector has been demonstrated globally. The purpose of this paper is to investigate…

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Abstract

Purpose

The effectiveness of non-governmental organization (NGO) participation in the healthcare sector has been demonstrated globally. The purpose of this paper is to investigate the status of Iranian NGOs’ contribution to health policy-making, the barriers to and strategies for developing their contribution.

Design/methodology/approach

In this qualitative study, 25 participants were recruited from health-related NGOs in Tabriz, Iran. Semi-structured, in-depth qualitative interviews were conducted. Furthermore, a set of relevant documents were collected and their contents evaluated. The text of documents and interviews were analyzed using a thematic (deductive–inductive) approach using NVivo software.

Findings

Most NGO activity has been in the area of providing services, whereas the least amount of activity has been in the domain of policy-making. Factors that were influential for NGO participation in policy-making were divided into three categories: those related to government, to civil society and within NGOs themselves. The primary barriers to participation in policy-making were related to government and the way that NGOs operated. Recommendations include the production of supportive law, financial aid to NGO and infrastructure that facilitates NGO participation.

Practical implications

Financial support from the government and legislation of supportive laws could help to realize the potential of NGOs.

Originality/value

No such research has been undertaken before to evaluate what activities health-related NGOs undertake, their contribution in health policy-making and obstacles and facilitators of this contribution. NGOs can play a key role in ensuring accountability, transparency and empower citizens to demand basic health services from government.

Details

International Journal of Health Governance, vol. 25 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/IJHG-07-2019-0056
ISSN: 2059-4631

Keywords

  • Emerging healthcare delivery structures
  • Communication
  • Qualitative research
  • Health law or regulation
  • Political strategy
  • Anthropology or sociology

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Article
Publication date: 23 November 2020

Examining financial information reporting and behavior of listed companies in Iran

Roya Izi, Mansour Garkaz, Parviz Sayeedi and Alireza Matoufi

The purpose of this research paper is to provide a model for reporting quality of financial information based on behavior of listed companies in Tehran Stock Exchange…

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Abstract

Purpose

The purpose of this research paper is to provide a model for reporting quality of financial information based on behavior of listed companies in Tehran Stock Exchange which is based on structural equation modeling approaches.

Design/methodology/approach

This study uses applied research and postsemi experimental method of data collection in the field of proofing accounting research with deductive–inductive approach. The statistical population of this study includes the sample of 128 listed companies in the Tehran Stock Exchange between 2007 and 2017. The behavioral characteristics of managers (hidden variables) are measured by observable variables of myopia, opportunistic behavior and overconfidence of managers. Reporting quality of financial information is also investigated based on the scores accrued to each company and the announcement published by the Tehran Stock Exchange based on the companies' rating in terms of the quality of reporting and proper notification.

Findings

After insuring the acceptable fitness of the measurement pattern and the structure of research in both approaches, structural equations modeling and regression, the results indicate that there is a significant negative relationship between the behavioral characteristics of managers and the reporting quality of financial information.

Originality/value

Accountants have a critical and difficult responsibility of dealing with transactions and presenting them in the form of financial reports that can be used by interest groups to assess the performance of companies. This critical responsibility becomes meaningful when professional and ethical behaviors are the basis for disclosure of financial reporting. Based on the behavioral characteristics of disclosing financial reporting in emerging capital markets such as Iran, this study can be successful in developing new and theoretical literature in this field.

Details

Journal of Management Development, vol. 39 no. 9/10
Type: Research Article
DOI: https://doi.org/10.1108/JMD-08-2018-0249
ISSN: 0262-1711

Keywords

  • Behavioral characteristics of managers
  • Reporting quality of financial information
  • Structural equation modeling

Content available
Book part
Publication date: 6 September 2019

A Textual and Visual-based Exposition of Iran as a Destination

Ana Isabel Rodrigues, Vahid Ghasemi, Antónia Correia and Metin Kozak

Iran, home to 22 World Heritage Sites in 2017, is blessed with an abundance of breathtaking scenery and a multitude of historic environments for tourists to enjoy. This…

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Abstract

Iran, home to 22 World Heritage Sites in 2017, is blessed with an abundance of breathtaking scenery and a multitude of historic environments for tourists to enjoy. This exploratory chapter investigates tourists’ perceptions about the nature of heritage tourism in Iran, using the five most important cultural attractions as a starting point. A total of 25 photos and 60 reviews constitute the sample. The data were content-analyzed using a deductive and inductive procedure. The results show the relevance of sensory perceptions as a way of creating a bond with cultural heritage that should be considered in the future when defining a brand for Iran as a destination.

Details

Experiencing Persian Heritage
Type: Book
DOI: https://doi.org/10.1108/S2042-144320190000010011
ISBN: 978-1-78754-813-8

Keywords

  • Iran
  • destination image
  • content analysis
  • visual data
  • textual data

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Article
Publication date: 2 July 2020

Understanding the relationship between general and middle-range theorizing

David Swanson, Lakshmi Goel, Kristoffer Francisco and James Stock

General theories have been criticized for their inability to explore the mechanics of more specific domain knowledge and understand how, when and where general theory…

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Abstract

Purpose

General theories have been criticized for their inability to explore the mechanics of more specific domain knowledge and understand how, when and where general theory applies to and extends domain knowledge in supply chain management (SCM). Middle-range theorizing (MRT) is a potential solution to this limitation. This paper aims to assist researchers in understanding the relationship between MRT and general theorizing (GT) and connecting MRT research findings to general theory.

Design/methodology/approach

This research provides a structured literature review of 518 articles, from eight journals in logistics, SCM and operations management. Theoretically based articles are analyzed by primary domain and SCM context.

Findings

There are frameworks for conducting MRT; however, the literature does not sufficiently assist researchers in understanding how middle-range (MR) theory should relate to general theory. Findings include a better understanding of underserved areas in SCM, guideline frameworks for understanding when to apply MRT, when to apply GT and how MRT knowledge can be connected to SCM domain knowledge.

Originality/value

This study provides a timely and appropriate compilation of theory research in SCM, including significant implications for both theory and practice, by helping to articulate the evolving philosophy of science in SCM.

Details

The International Journal of Logistics Management, vol. 31 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/IJLM-04-2019-0120
ISSN: 0957-4093

Keywords

  • Domain knowledge
  • General theorizing
  • Middle-range theory
  • Structured literature review
  • Deductive-inductive approach
  • Theory development

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Article
Publication date: 1 June 2006

A content analysis of research approaches in logistics research

Karen M. Spens and Gyöngyi Kovács

Based on a framework developed by Kovács and Spens, this paper seeks to assess the use of the three different research approaches in logistics research; discuss the use of…

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Abstract

Purpose

Based on a framework developed by Kovács and Spens, this paper seeks to assess the use of the three different research approaches in logistics research; discuss the use of different research methods within the three research approaches; find and discuss applications of the abductive research approach to logistics problems.

Design/methodology/approach

Content analysis is used in order to categorize the different research approaches. While content analysis commonly uses smaller units such as paragraphs, sentences, words or characters, this study used entire articles as the unit of analysis. The scope of the review encompassed five years (1998‐2002) of articles in IJLM, IJPDLM and JBL. A total of 378 articles was reviewed and categorized.

Findings

The findings of the study corroborate earlier studies regarding the main research approach used in logistics. Published logistics research is hypothetico‐deductive, with a strong emphasis on using survey methods. Nevertheless, inductive as well as abductive research is gaining importance. However, most logistics articles do not explicitly discuss the research process, nor the approach used. Therefore, a call for more explicit statements of the research approach is suggested.

Research limitations/implications

The review of the articles is limited to three main journals in the field. A more comprehensive view of research approaches could be obtained by broadening the review to include also other types of research.

Practical implications

The paper provides a framework and guidelines to researchers for explicitly discussing the research approach used in logistics articles.

Originality/value

The paper provides an overview of the research approaches used in logistics research.

Details

International Journal of Physical Distribution & Logistics Management, vol. 36 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/09600030610676259
ISSN: 0960-0035

Keywords

  • Distribution management
  • Research
  • Distribution and inventory management

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Article
Publication date: 21 March 2016

Understanding the challenges and strategic actions of social entrepreneurship at base of the pyramid

Sandeep Goyal, Bruno S. Sergi and Mahadeo P. Jaiswal

The purpose of this paper is to examine the social entrepreneurship focussed organizations in the context of challenges faced and strategic actions adopted by them during…

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Abstract

Purpose

The purpose of this paper is to examine the social entrepreneurship focussed organizations in the context of challenges faced and strategic actions adopted by them during the different stages of self-sustainable business model design and implementation.

Design/methodology/approach

The empirical context involves the use of qualitative multi-case-based research methodology for data collection and analysis. The sampling involves undertaking the field study of social entrepreneurship oriented organizations, which have made the perceptible socio-economic difference in the lives of the rural and semi-urban population lying at the base of the pyramid (BoP) in India.

Findings

The findings of this study are presented in two complementary stages. The first stage involves presenting the narrative incorporating the emergent themes and key characteristics of the social entrepreneurship focussed organizations based on the field-research based data collection and analysis. The second stage involves mapping the challenges with the strategic actions thereby formulating a challenge-action framework.

Research limitations/implications

The paper strengthens the belief in social entrepreneurship as a viable alternative for creating a market-based ecosystem at the BoP. This paper highlights the conception of social entrepreneurship in terms of challenges and corresponding strategic actions.

Practical implications

The derived challenge-action framework will enable the social entrepreneurs to learn, understand, design and implement a better informed and transparent market-based business models at the BoP resulting in reduced market risks and uncertainty.

Social implications

The government needs to recognize the social entrepreneurs as partners having a separate legal entity as well as consider their inputs and on-field experiences while framing the policies in favor of the BoP. In addition, the government needs to facilitate the social entrepreneurs in leveraging the government network and institutions for reaching the BoP segment.

Originality/value

This study is an original contribution to the field of social entrepreneurship in number of ways. The first contribution lies in reviewing the research literature from the definition perspective. The second contribution lies in reviewing the research literature to determine the key challenges faced by the social entrepreneurs at the BoP. The third contribution lies in identifying the propositions and conceptualizing the challenge-action framework depicting the challenges faced and strategic actions required by the social entrepreneurs for successful and sustainable social intervention at the BoP.

Details

Management Decision, vol. 54 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/MD-11-2014-0662
ISSN: 0025-1747

Keywords

  • India
  • Social entrepreneurship
  • Base of the pyramid
  • BoP challenges
  • Social entrepreneur
  • Strategic actions

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