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This chapter seeks to better understand the skills and competencies that public relations (PR) professionals use in contributing to organisational decision-making processes. The data were collected by interviewing Finnish professionals using thematic semi-structured interviews. Overall, the results highlight a deep understanding of organisation management and decision-making processes. The most important competencies were business understanding and target group oriented thinking. The findings indicate that important skills are related to writing and social media. Regarding personal attributes, interaction and tolerance to criticism were acknowledged as most crucial. The conclusions suggest that if professionals analyse and review their skills, competencies and personal attributes related to decision making, this will support organisational performance and strengthen the added value of PR function. A reflection on the strengths and weaknesses of their own traits helps professionals enact their expected role in organisational problem solving and decision making.

Purpose: During turbulent social and economic times, perceptions of job insecurity can be expected to increase. In this chapter, we outline a theoretical model that links perceptions of job insecurity to lower affective commitment and high work-related stress, resulting in employees' engaging in poor decision-making behavior. We argue further that employees who possess individual skills of being aware of emotions and managing emotions are less susceptible to such behavior. Study Design/Methodology/Approach: We tested our model in two studies. The first study was conducted using an online sample of 217 respondents. The second study used a split administration design conducted in a single organization and used a sample of 579 employees. Findings: Our data revealed that job insecurity is linked to negative decision-making behaviors and that better emotional awareness and management skills may reduce negative decision-making behaviors. Originality/Value: Our findings support the notion of threat rigidity theory where we found that job insecurity affects how individuals make decisions. Our analysis suggests that the individual's level of emotional skills can act as a form of behavioral control that can ameliorate the effects of job insecurity on decision-making behavior. Research Limitations: Both studies had a female gender bias in our sampling frames. There is a possibility of common method variance affecting the results of Study 1, and both studies involved the use of a self-report measure of emotional skills.

Distributed performance arrangements are increasingly used by organizations to structure dyadic and team interactions. Unfortunately, distributed teams are no panacea. This chapter reviews some of the advantages and disadvantages associated with the geographical and temporal distribution of team members. An extended discussion of the implications of distributed team performance for individual, team, and organizational decision making is provided, with particular attention paid to selected cultural factors. Best practices and key points are advanced for those stakeholders charged with offsetting the performance decrements in decision making that can result from distribution and culture.

In Ontario Canada, being a vice principal is not considered a career goal. Rather, school principals are drawn from the ranks of practising vice principals. Potential administrators must first pass the principal qualification program and spend several successful years in the interim position of vice principal (known as assistant principal, deputy principal, and assistant headmaster in other countries) before applying for the principalship itself. The current system appears to be replete with inherent challenges both for vice principals and the educational stakeholders they serve. Administrator training is based on a quantitative paradigm, but the vice principal role is highly qualitative in nature, requiring strong interpersonal skills to address conflict for which no training is provided. The current system addresses the dual role of management and leadership but from the perspective of the principal, not the vice principal. Training also favors management over leadership, yet hiring processes for vice principals place a high value on demonstrated leadership. Facility with ethical decision-making is central to the vice principal role yet absent from qualification programs. Qualification programs use classroom-based learning with no “in-role” field experience. Mentoring systems designed to provide new vice principals with help are inadequate for supporting daily tasks. As a consequence, newly appointed vice principals find themselves in a role for which they have not been trained.

As high school and college graduates enter today's highly competitive and diverse, globalized economies, cultural competence and social and emotional learning (SEL) competencies continue being essential skills for college, career, and life success. These capabilities are more than valuable assets, they are employability requirements in a modern workforce dependent on navigating relationships and interactions between people from different backgrounds. In education, educators are increasingly expected to cultivate these skills within equitable learning environments for all students, international and domestic. Recent research demonstrates greater need to support international students in the United States who often experience unique academic barriers, stressors, and lack of support services for managing international relocation and integration into unfamiliar academic and cultural systems. To better understand how culturally responsive SEL education can serve as a lever for increasing equitable conditions for international students and to contribute research-based practices on how distance learning can strengthen culturally responsive SEL skills, the following chapter introduces how one online academic and cultural studies course influenced high school and undergraduate international students. Through qualitative and quantitative sources (e.g., written homework reflections; cultural orientation indicator (COI) report; paper: My Action Plan; course evaluation survey), themes emerged from the data that identified how explicit online SEL education, using a culturally responsive lens, contributed to gains in cultural competence, educational equity, academic and professional development, and self-efficacy.

Decision-making is an important step in the risk management process. Decisions often need to be based on incomplete information, and have to carry an element of sound judgment with them. Decision-making is usually a prerogative of government agencies in change of development and disaster management. But it also needs to be included in participatory processes involving citizens – which is far more than mere consent of the public to decisions taken by others.

The most critical components of decision-making are participation and consensus building. In fact these two elements are often in conflict with each other. In the spirit of participation, a wider consultation is needed, and when participation widens, it becomes difficult to arrive at consensus. Simple tools can be very useful in evolving consensus within the planning groups, civil society actors and the government.

The content of this chapter focuses specifically on environmental risk and its potential to exacerbate the negative impacts of a disaster event. It also looks more closely on the built environment and the role that effective decision-making can play in not only mitigating urban risk, but also to preserve/conserve the local environment. They key message of the cyclical interrelationships between good environmental management and reducing disaster risk, lies at the core of this paper.

Promoting the self-determination of students, particularly adolescents, with disabilities has become best practice in special education and transition services. Research documents that students who leave school as more self-determined young people achieve more positive employment and independent living outcomes and experience a higher quality of life. Further, promoting self-determination can provide an entry point to the general education curriculum for students with disabilities, and instruction to promote self-determination can enable students to better engage with and learn in the general education curriculum. This chapter defines the self-determination construct as it applies to the education of students with disabilities, examines the importance of such instruction, and provides information with regard to prevailing practices in assessment and instruction to promote this outcome.

This chapter explores practical wisdom’s role in managing the application and use of soft skills. The authors explore how practical wisdom can connect technical and soft skills by developing moral skill and moral will to enhance ethical decision-making. Given practical wisdom’s importance, the authors further examine its role in the experiential learning process and how experiential learning activities like the Giving Voice to Values (GVV) curricular offering can bring practical wisdom and soft skills into the classroom with modest effort and investment. Through the application of the GVV methodology to a case study, the authors demonstrate how practical wisdom can be used in accounting education to support and advance accounting students’ moral and skill development, and accounting educators looking to do so can use this chapter as a starting point.

Teams are an important component to the success of corporate innovation and entrepreneurship. However, innovation teams often suffer because management fails to develop a change strategy and prepare managers and participants to work in teams. This chapter provides a discussion of the critical elements needed to prepare team member, including reviewing the team development process and offering insights on how to manage communication, conflict resolution, creative problem solving, and decision-making to enhance team performance. Additionally, research on the use of innovation teams is presented along with some recommendations for management to implement innovation teams in organizations.

The impetus for this paper was the recognition, based on recent surveys and our own experiences, that organizations face special challenges when designing and validating selection procedures for information technology (IT) workers. The history of the IT industry, the nature of IT work, and characteristics of IT workers converge to make the selection of IT workers uniquely challenging. In this paper, we identify these challenges and suggest means of addressing them. We show the advantages offered by the modern view of validation that endorses a wide spectrum of probative information relevant to establishing the job relatedness and business necessity of IT selection procedures. Finally, we identify the implications of these issues for industrial/organizational psychologists, human resource managers, and managers of IT workers.