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Article
Publication date: 1 March 2010

Ahmed Mustafa Elhussein Mansour

The paper concentrates on the administrative side of the United Arab Emirates (UAE) budgetary process and employs a quantitative approach to test two major hypotheses about the…

Abstract

The paper concentrates on the administrative side of the United Arab Emirates (UAE) budgetary process and employs a quantitative approach to test two major hypotheses about the style of decision making and the impact of this style on annual estimations of public expenditures. Therefore, the major question of the paper is not concerned with the content of these decisions (annual estimations) in a substantive descriptive and normative manner, as in public finance studies, but rather with the analysis of the outcomes of these decisions. The paper uses data from annual budgetary allocations to test certain hypotheses and concludes that UAE budgetary decision-makers in United Arab Emirates Federal ministries use an incremental style of decision making to estimate their annual expenditure.

Details

Journal of Public Budgeting, Accounting & Financial Management, vol. 22 no. 3
Type: Research Article
ISSN: 1096-3367

Article
Publication date: 23 March 2010

Hans Kasper, Josée Bloemer and Paul H. Driessen

The purpose of this paper is to provide insight into how consumers cope with confusion caused by overload in information and/or choice. The paper investigates whether consumers…

2671

Abstract

Purpose

The purpose of this paper is to provide insight into how consumers cope with confusion caused by overload in information and/or choice. The paper investigates whether consumers who face different degrees of confusion use different coping strategies depending upon their decisionmaking styles.

Design/methodology/approach

The Dutch mobile phone market is a typical example of a turbulent market, overloaded with information and/or choice, which creates consumer confusion. A survey was conducted among 203 mobile phone users, using valid and reliable multi‐item scales to measure consumer confusion, decisionmaking styles and coping strategies. Cluster analysis and Mancova were used to provide insight into the results.

Findings

The paper finds that consumers of mobile phones can be characterized by combinations of decisionmaking styles and find three clusters based on decisionmaking styles: “price conscious and cautious” consumers, “brand‐loyal and quality‐driven” consumers, and “functionalist” consumers. Results show significant main effects of the degree of confusion and the decisionmaking styles on the use of coping strategies as well as a significant interaction effect of these two. Higher levels of consumer confusion lead to an increased use of seven coping strategies: downsizing the consideration set; keeping status quo; reduced information search; search deferral; buying what others have bought; disengagement from decision; and decision delegation. “Price conscious and cautious” consumers engage less in downsizing the consideration set than the two other clusters, and are less inclined to keep the status quo as compared to “functionalist” consumers.

Originality/value

Because of the intangible and heterogeneous nature of services, knowledge about coping with confusion due to an overload in information and choice is especially important for service providers in their efforts to build and sustain strong relationships with consumers. Practical implications in terms of different approaches on how to cope with confused consumers are provided.

Details

Managing Service Quality: An International Journal, vol. 20 no. 2
Type: Research Article
ISSN: 0960-4529

Keywords

Article
Publication date: 21 October 2013

Tahmid Nayeem and Riza Casidy

The purpose of this paper is to discover the consumer decision-making style clusters within the context of automobile purchases in Australia. It also examines the differences…

8572

Abstract

Purpose

The purpose of this paper is to discover the consumer decision-making style clusters within the context of automobile purchases in Australia. It also examines the differences between consumer decision-making styles in terms of the importance given to external influences, such as importance of dealers, importance of friends/family members, number of cars test driven, time spent researching final decision and importance of information sources (e.g. internet, magazines, TV ads, word of mouth, etc.), prior to making their final purchase decision.

Design/methodology/approach

Data were collected from 209 respondents using self-administered questionnaires. Cluster analysis and ANOVA were employed to identify and analyse the differences between consumer decision-making style clusters. Consumer Styles Inventory (CSI; Sproles and Kendall, 1986) was used to measure respondents’ consumer decision-making styles in relation to automobile purchases.

Findings

Three clusters were identified from the analysis, namely “innovative informed”, “rational confused”, and “traditional habitual”. Significant differences were found between the clusters in terms of the average time they spent with each car dealer, the time they spent on researching final decision and the importance of consulting with family members prior to making their final purchase decision.

Practical implications

The paper found that some consumers rely heavily on friends/families and dealers as the most important sources of information. Other sources of information consumers use include television advertisements, newspapers, billboards and magazines. Based on the findings, marketers should focus on providing similar types of information/messages by using these above-mentioned sources when communicating with this type of consumers. Dealers could be trained to spend time explaining product features and benefits in full with these consumers and their friends and family members whom they are likely to bring along before making the final purchase decision.

Originality/value

The findings of this study have extended the knowledge by determining the impact of external influences on consumer decision-making styles using the CSI in context of specific product which is yet to be known in relation to Australian automobile consumers.

Details

Marketing Intelligence & Planning, vol. 31 no. 7
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 13 July 2015

John Bae, Doris Lu-Anderson, Junya Fujimoto and Andre Richelieu

Purchasing behaviors have been studied in various countries. Previous studies involving consumer decision-making styles for sport products have only been seen in one country in…

1300

Abstract

Purpose

Purchasing behaviors have been studied in various countries. Previous studies involving consumer decision-making styles for sport products have only been seen in one country in order to either identify factors of Purchase Style Inventory for Sport Products (PSISP) or classify consumer shopping behaviors. Therefore, the purpose of this paper was to identify consumers’ decision-making styles (shopping styles) for sport products from Japanese, Singaporean, and Taiwanese college-aged consumers.

Design/methodology/approach

The scale of PSISP was adapted to measure consumer decision-making styles (shopping styles) for sport products. This instrument is composed of 35 items under nine dimensions. CFA, 3 (Nationality) × 2 (Gender) MANOVA and ANOVA were employed.

Findings

According to the results of this study, there were significant different decision-making styles among three different countries in East Asia. Overall, Japanese male and female college-aged students exhibited higher brand consciousness than Singaporean and Taiwanese males and females.

Research limitations/implications

As consumers from different countries show different lifestyle, education, economic, religion, and culture, they might have their unique shopping styles. Therefore, the dimensions related to decision-making styles need to be explored, and the scale needs to be validated using a substantial sport industry sample in the future study.

Practical implications

This study helps East Asian advertisers or markets to rethink and develop appropriate marketing strategies as well as to understand the different decision-making styles of local consumers and better approach new and existing consumer markets.

Originality/value

This paper is important for international sports marketers to predict consumer shopping patterns and maintain proper inventory levels, particularly when marketing in global markets.

Details

Sport, Business and Management: An International Journal, vol. 5 no. 3
Type: Research Article
ISSN: 2042-678X

Keywords

Article
Publication date: 22 March 2023

Hamzah Elrehail, Raed Aljahmani, Abdallah Mohammad Taamneh, Abdallah Khalaf Alsaad, Manaf Al-Okaily and Okechukwu Lawrence Emeagwali

This study explored the relationship between employees' cognitive capabilities and firm performance by exploring the moderating role of decision-making style and the mediating…

Abstract

Purpose

This study explored the relationship between employees' cognitive capabilities and firm performance by exploring the moderating role of decision-making style and the mediating effect of knowledge creation. Understanding the role of cognitive capabilities in value creation is crucial for human resource management to achieve the anticipated organizational performance.

Design/methodology/approach

Structural equation modeling, cognitive skills theory, cognitive skills acquisition theory and a knowledge creation framework were applied.

Findings

The first finding suggests that only A-shaped skills predict higher knowledge creation, while T-shaped skills do not. Second, knowledge creation predicts higher financial performance and a lower level of financial uncertainty. Third, T-shaped skills have no indirect effect on financial performance or financial uncertainty. Fourth, A-shaped skills exerted significant indirect effects on financial performance and uncertainty. Fifth, the rational decision-making style did not moderate the link between knowledge creation and financial performance, as opposed to the intuitive decision-making style.

Originality/value

A review of existing research indicates a lack of studies examining the effect of cognitive skills on organizational outcomes and contingencies under which cognitive skills lead to superior outcomes. This study advances research on T-shaped and A-shaped skills and knowledge creation by empirically exploring their interrelationships with financial performance. Managerial implications and suggestions for future research are also highlighted.

Details

EuroMed Journal of Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1450-2194

Keywords

Article
Publication date: 6 November 2017

Mahdi Salehi and Nahid Mohammadi

Investors’ decision-making is based on quantitative and rational analyses, and some other factors deriving from the market expectations are also contribute significantly on the…

Abstract

Purpose

Investors’ decision-making is based on quantitative and rational analyses, and some other factors deriving from the market expectations are also contribute significantly on the shareholders’ response to market interactions. The present study aims to discover whether emotional intelligence and thinking style have a significant effect on the quality of investors’ decision-making.

Design/methodology/approach

To gather data, a questionnaire was designed and developed and distributed among the participants during the first half of 2015. Moreover, the SAS software and the log-linear method was used to test the hypotheses.

Findings

The results show that emotional intelligence, thinking style and quality of decision-making are not dependent and emotional intelligence and thinking style are not interdependent on each other.

Originality/value

The current study used a unique model to test the hypotheses, and the results may be different from those of previous studies.

Details

Qualitative Research in Financial Markets, vol. 9 no. 4
Type: Research Article
ISSN: 1755-4179

Keywords

Article
Publication date: 31 December 2007

Lung‐Tan Lu and Yuan‐Ho Lee

The aim of this study is to examine the effect of supervision style and decisionmaking on role stress (role conflict, role ambiguity, role overload) and satisfaction of senior…

878

Abstract

Purpose

The aim of this study is to examine the effect of supervision style and decisionmaking on role stress (role conflict, role ambiguity, role overload) and satisfaction of senior foreign managers working in international joint ventures (IJVs) in China.

Design/methodology/approach

This paper is a quantitative study using an international mail survey among Sino‐Foreign joint ventures. The final sample size was comprised of 82 Japanese and Taiwanese senior managers working in IJVs in China. Regression analysis was used to assess the relationship among these variables.

Findings

Regression results demonstrated that a tighter supervision style by Japanese managers positively influences role conflict and role overload. Surprisingly, centralized decisionmaking by Japanese managers also positively effects role ambiguity in Japanese managers, but centralized decisionmaking by Taiwanese managers negatively effects role ambiguity in Taiwanese managers.

Research limitations/implications

While the sample size is relatively small, the findings in this study suggest that the effects of supervision style and decisionmaking are different between the Japanese and Taiwanese groups. It is suggested that further research of management styles among eastern and western managers is required.

Originality/value

This study contributes to international business literature and provides insights to expatriates by investigating the relationships among supervision style, decisionmaking, role stress, and satisfaction. It also provides some evidence that the impact of decisionmaking on role ambiguity is different between national groups, which have been given limited attention in previous literature.

Details

International Journal of Commerce and Management, vol. 17 no. 4
Type: Research Article
ISSN: 1056-9219

Keywords

Article
Publication date: 23 January 2009

Ralf Müller, Konrad Spang and Sinan Ozcan

The purpose of the paper is to report on research in cultural differences in decisionmaking styles in project teams composed of team members from different nationalities…

6733

Abstract

Purpose

The purpose of the paper is to report on research in cultural differences in decisionmaking styles in project teams composed of team members from different nationalities. Differences in decision making in mainly German teams vs mainly Swedish teams was assessed.

Design/methodology/approach

A sequential mixed‐method approach was used, starting with interviews to develop a grounded theory, followed by survey to test the theory. Factor and regression analyses allowed for identification of the cultural antecedents of the identified differences in decision making.

Findings

Locus of control differences in decision making were identified, together with factors for differences in decisions, namely decisionmaking style, process, and involvement. Correlated cultural antecedents to these factors, in the form of personal attributes, were found.

Research limitations/implications

Although the research design provides for some credibility of the results, the scope of the study is limited mainly to the engineering and construction industry in the two countries.

Practical implications

The study helps team members and project managers to understand the impact of their cultural differences on decisionmaking process and style. Through that the study helps to minimize the potential friction when working on multicultural projects. Recommendations for practitioners are provided.

Originality/value

The idiosyncrasies of decision making in multicultural projects are researched using the example of Sweden and Germany. A model is built which extends existing project management theory. The paper also provides insights into the lived experiences of practicing project managers in multicultural teams and gives hints on how to overcome cultural barriers.

Details

International Journal of Managing Projects in Business, vol. 2 no. 1
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 2 March 2015

Neha Verma and Santosh Rangnekar

The purpose of this paper is to examine applicability of the general decision-making style (GDMS) inventory in India, using a sample of managers. In addition the authors identify…

Abstract

Purpose

The purpose of this paper is to examine applicability of the general decision-making style (GDMS) inventory in India, using a sample of managers. In addition the authors identify various decision-making styles (DMS) of Indian managers and explore their association with respondents’ gender, age, education, experience level, annual income, sector, industry and organizational output.

Design/methodology/approach

The sample consisted responses of 500 Indian managers from public (13 percent) and private (87 percent) sector organizations. The data were analyzed using exploratory factor analysis, confirmatory factor analysis, correlation analysis, regression analysis, independent sample t-tests and ANOVA.

Findings

All decision-making sub scales (rational, intuitive, dependent, avoidant and spontaneous) had satisfactory reliabilities and internal consistencies. Results obtained factor structure that confirmed the original five-factor structure of GDMS. There were also mutual correlations among the styles. Moreover, there were significant differences in the DMS across respondents’ profile variables.

Research limitations/implications

This research is based upon survey method and voluntary participation. Hence one can question generalization of findings to larger samples.

Practical implications

Results provide insights into DMS of the Indian managers. Organizations may use GDMS as a selection tool, respondents may hone their DMS.

Originality/value

A majority of researchers use survey without evaluating validity of the instruments in the selected context and sample. This research contributed to the literature and practice by testing validation of the GDMS inventory in India.

Details

South Asian Journal of Global Business Research, vol. 4 no. 1
Type: Research Article
ISSN: 2045-4457

Keywords

Article
Publication date: 8 July 2014

Ju-Young M. Kang, Kim K.P. Johnson and Juanjuan Wu

The purpose of this paper are to examine: first, whether the consumer style inventory (CSI) consumer decision-making styles were related to opinion seeking using electronic word…

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Abstract

Purpose

The purpose of this paper are to examine: first, whether the consumer style inventory (CSI) consumer decision-making styles were related to opinion seeking using electronic word of mouth (eWOM) in social networking sites (SNSs) and attitudes toward online social shopping using SNSs; and second, whether opinion seeking in SNSs and attitudes mediated the links between decision-making styles and intent to social shop online for apparel using SNSs.

Design/methodology/approach

The conceptual foundation was based on Engel, Kollat, and Blackwell's model. In total, 304 college students who are SNS users provided usable responses. Structural equation modeling was employed to test the proposed model and research hypotheses.

Findings

Among the CSI consumer decision-making styles, novelty/fashion consciousness decision-making style was the most important antecedent of opinion seeking using eWOM. The brand consciousness decision-making style was the most important antecedent of favorable attitudes. Novelty/fashion consciousness, brand consciousness, and price consciousness decision-making styles had indirect effects on intent to social shop online for apparel using SNS, mediated by both opinion seeking and favorable attitudes.

Originality/value

This study contributes to further theoretical understanding of the types of consumers that are drawn to eWOM and their online social shopping behaviors for apparel using SNSs. By identifying individual consumer characteristics, this study can provide retailers with an initial profile of consumers who shop apparel using SNSs. Retailers can use this information to further develop the design of their social shopping sites using SNSs to meet the needs of their customers.

Details

Journal of Fashion Marketing and Management, vol. 18 no. 3
Type: Research Article
ISSN: 1361-2026

Keywords

21 – 30 of over 73000