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Though not new to online gamers, griefing – an act of play intended to cause grief to game players – is fairly understudied in LIS scholarship. The purpose of this paper is to expand the inventory of griefing varieties, consider their deceptive elements and examine attitudes towards the phenomenon.

The authors collected and content analysed 80 (non‐elicited) posts from the Something Awful forum thread and compared them to the results of ten (elicited) e‐mail interviews.

As a complex phenomenon, griefing has multiple interpretations and opposing attitudes. The thread results show that griefers, as perpetrators, have predominantly positive or neutral attitudes towards the act. About 15 per cent of the examined griefers reportedly resort to deceptive techniques. More extravagant griefs that require verbal interactions in player‐versus‐player (PvP) online games involve deception and often fall into two categories: scamming or greed play (prioritising personal benefits). The authors found self‐reported instances of deception by scheming, luring, entrapment, pretence and verbal concealment in griefing acts. The interview respondents, as predominantly victims of griefs, do not think of griefing (or may not be aware of it) as an act of deception and primarily associate it with harassment (inciting emotional reactions) or power imposition (exerting superiority). Casual griefing – refusing to comply with the rules for mere entertainment – stands out as another griefing variety.

With the growth of popularity of video gaming, libraries are largely unaware of griefing and should be prepared to address it in video game use policies for online gaming units or tournaments. Online gaming affords a unique opportunity to examine deception in computer‐mediated human‐to‐human communication. The complexity of the phenomenon and associated opposing views are offered here to be weighted by the LIS scholars and professionals.

The purpose of this study is to explore the views of practicing negotiators on their experiences of deception and their strategies for detecting deceptive behavior. A thematic analysis of interview data complements the existing experimental literature on deception and negotiation. The authors compare the experiences of practicing negotiators with the results found in experimental studies and provide practical recommendations for negotiators and managers regarding the detection of deception.

Data was collected from 19 practicing commercial negotiators in France by way of semi-structured interviews. The transcribed data was analyzed by way of thematic analysis using the software NVivo 12. Experiences and behaviors identified in the negotiation literature as key factors for the detection of deception acted as a coding framework.

A thematic analysis of the data revealed four themes related to the experience of deception that negotiators perceived as particularly important: the frequency, form, interpretation and consequences of deception. Further, the analysis revealed four factors that negotiators believed influenced their ability to detect deceptive communication: physical cues, such as body language and micro-expressions, and verbal cues, including contradictions and inconsistencies, emotional cues and environmental cues. Finally, the strategies described by negotiators to detect deception could be classified according to six themes: careful listening, asking questions, emotional intelligence, intuition, checking consistency and requesting evidence.

This study elicited the views of commercial negotiators without collecting information from their negotiation counterparts. Hence, it was not possible to verify whether the reported detection of deceptive communication was accurate. Because of optimism bias, the participants in the sample were likely to overrate their ability to detect deception. In part, this was helpful because the negotiators spoke freely about their strategies for dealing with deceptive counterparts allowing the identification of techniques to improve the efficacy of detecting deceptive communication.

Participants overwhelmingly expressed that there is a lack of training on deception in negotiation. It is suggested that the results of this study inform the development of training courses on the detection of deception. In particular, it is recommended that training courses should cover the following topics: how to anticipate and avoid deceptive behavior; how to effectively respond to deceptive behavior; the role of emotional intelligence in detecting deceptive behavior; careful listening and asking questions; and the role of intuition in detecting deception.

Prior empirical studies on the detection of deception have not specifically investigated the range of self-reported strategies used by practicing negotiators to detect deceptive communication. This study addresses this gap. This study complements existing experimental works by widening the spectrum of potential variables that play a role in the effective detection of deceptive communication.

The purpose of this paper is to identify the targets, strategies, and topics of deception employed in the workplace among part‐time service workers.

A taxonomy of deception strategies is used to content analyze 259 narrative accounts of part‐time student employees over two work shifts using Cohen's kappa to measure interrater reliability. Chi‐square analysis is used to determine significant differences between deception strategies and deception targets.

Employees overwhelmingly concealed information and lied primarily to supervisors and customers. Employees deceived in order to cover or protect emotions, evade work, cover mistakes or policy violations, and mislead customers in order to increase sales, commission, or gratuities.

Determining the most salient strategies employed becomes clearer if the deception account describes or reveals the employee's motivation to deceive. Future research should consider motivation of the deceiver and might compare the deception strategies of part‐time and full‐time employees of varying levels of skill, organizational commitment, and role conflict.

This study provides rich examples of the ethically compromising situations in which young workers find themselves, discusses the impact of workplace structures on deception and the importance of socializing young workers on honest organizational practices.

As young workers enter the workforce they are confronted with opportunities to deceive and they do so for a wide variety of reasons. Little work has been done within the organizational context investigating the most common deception strategies employed or the contextual factors influencing the use of deception among full‐time employees much less young, part‐time employees.

The social interaction between a deceiver and the deceived opponent is a determining factor for deception that involves emotions. Hence, besides a great amount of cognitive control, a successful lie also requires the regulation of emotions, especially when deceiving somebody face-to-face. The purpose of this paper is to investigate emotion regulation processes in an interpersonal lying experiment and aimed to examine whether fraudsters have well-functioning emotion regulation strategies or show a lack of emotional processes when deceiving face-to-face.

Imprisoned fraudsters (n=11), imprisoned violent offenders (n=10) and non-offenders (n=11) spontaneously deceived an interrogator in a face-to-face situation while the deceivers’ EEG was recorded.

The results showed that a decrease of alpha activity in left dorsolateral prefrontal cortex (dlPFC) predicted a higher frequency of deceptive responses as well as less guilt about deceiving the interrogator. These findings suggest a pivotal role of the left dlPFC in emotion regulation during deception for fraudsters, violent offenders and non-offenders. Unlike violent offenders, fraudsters did not show differences in alpha activity of the dlPFC between truthful and deceptive responses, suggesting that fraudsters are better at emotion regulation while deceiving their opponents.

This study emphasizes the recruitment of emotion regulation processes during deception. The results give first insight into the emotional processes underlying deception in fraudsters.

Understanding when an individual is being deceptive is an important part of police and criminal investigations. While investigators have developed multiple methods, the research literature has yet to fully explore some of the newer applied techniques. This study aims to investigate statement analysis, a recent approach in forensic linguistic analysis that has been applied to criminal investigations.

Real-world statements of individuals exposed as deceptive or truthful were used in the analyses. A behaviour sequence analysis approach is used to provide a timeline analysis of the individuals’ statements.

Results indicate that sequential patterns are different in deceptive statements compared to truthful statements. For example, deceptive statements were more likely to include vague words and temporal lacunas, to convince investigators into believing that the suspect was not present when the crime occurred. The sample in this research did not use one deceptive indicator, instead, electing to frequently change the order of deceptive indicators. Gaps in deception were also noted, and there was common repetition found in both the deceptive and truthful statements. While gaps are predicted to occur in truthful statements to reflect an absence of deception, gaps occurring in the deceptive statements are likely due to cognitive load.

The current research provides more support for using statement analysis in real-world criminal cases.

This study aims to investigate the use of deceptive negotiation tactics to explain why teams can attain higher negotiation profits than individual negotiators. The study distinguishes deception by commission (i.e. active misrepresentation of preferences) from deception by omission (i.e. passive misrepresentation of preferences).

The sample used to test the mediation hypothesis was made up of data from two electronically mediated negotiation simulations encompassing 75 negotiation dyads with 278 participants. The methodology involved coding deceptive negotiation tactics from the log files by counting utterances related to indifference options that enabled negotiation parties to deceive.

The results show that teams do apply deceptive negotiation tactics more frequently than individual negotiators and that this behavior helps them increase their negotiation profits.

The findings are valuable for two reasons. First, the study included controls for other important antecedents of deceptive behavior and negotiation outcome (e.g. negotiators’ nationalities, first bids). Consequently, the empirical results underline the importance of considering team size to understand its impact on profits through the use of deceptive tactics. Second, although this study does show that deception increases negotiation profits, the absolute level of deception is rather small (on average just one deceptive statement per negotiation).

This study aims to formulate a new framework for identifying deception in consumer reviews through the lens of interpersonal deception theory (IDT) and the persuasion knowledge model (PKM). It evaluates variables contributing to consumer intentions to purchase after reading deceptive reviews and proposes deception identification cues to be incorporated into the interpersonal communication theoretical framework.

The first study is qualitative and quantitative, based on sentiment and lexical analysis of 1,000 consumer reviews. The second study uses the US national consumer survey with a partial least squares partial least squares-structural equation modeling and a process-based mediation–moderation analysis.

This study shows deceptive characteristics that cannot be dissimulated by reviewing consumers that represent review legitimacy based on review valence, authenticity, formalism and analytical writing. The results also support the central role of consumer suspicion of an ulterior motive, with a direct and mediation effect regarding consumer emotions and intentions, including brand trust and purchase intentions.

This paper presents a new framework for identifying deception in consumer reviews based on IDT and PKM, adding new theoretical elements that help adapt these theories to written digital communication specificities. This study clarifies the role of suspicion in a deceptive communication context and shows the variables contributing to consumers’ purchase intention after reading deceptive reviews. The results also emphasize the benefits of lexical analysis in identifying deceptive characteristics of reviews.

Companies can consider the vulnerability of certain generations based on lower levels of suspicions and different linguistic cues to detect deception in reviews. Long-term, marketers can also implement deception identification practices as potential new business models and opportunities.

Policymakers and regulators need to consider critical deception cues and the differences in suspicion levels among segments of consumers in the formulation of preventative and deception management measures.

This study contributes to the literature by formulating a new framework for identifying deception in consumer reviews, adapted to the characteristics of written digital communication. This study emphasizes deception cues in electronic word-of-mouth and provides additional opportunities for theorizing deception in electronic communication.

The purpose of this paper is to discuss unresolved problems that are reflected in the social scientific research on the linguistic detection of deception in statements, with particular attention to problems of methodology, practical utility for law enforcement statement analysts, and epistemology.

The author reviewed the design, data, statistical calculations, and findings of English language peer‐reviewed studies of the linguistic detection of deception in statements. In some cases, the author re‐analyzed the study data.

Social scientific research holds promise for the development of new methods of linguistic detection of deception that are more thoroughly validated than the linguistic methods law enforcement investigators have been using for many years. Nonetheless, published studies reflect one or more of the following sources of weakness in developing and evaluating detection models: the use of analytes (statements) of uncertain validity; the problematic universality and practical utility of linguistic variables; the widespread use of deficient proportion‐of‐stimuli‐correct “hit rate” calculations to assess the accuracy of detection methods; a possibly irresolvable epistemological limit to the ability of any linguistic detection method to prove deception without confirmation by means external to the analysis.

The research was limited to English language studies in the linguistic detection of deception literature and to the re‐calculation of data in the research literature. Whether the paper has implications for future studies depends on the success of two arguments that are made: the published research projects in the field reflect one or more of four methodological problems that create doubt about the validity and/or the practical utility of their results; and the linguistic detection of deception is subject to an epistemological problem which theoretically limits the ability of any linguistic method of detection to establish with certainty the status of any particular questioned statement.

This is the first published paper to identify and discuss a possibly irresolvable epistemological issue in the detection of deception by linguistic means, as well as unresolved issues of methodology and of utility to law enforcement analysts that characterize the research and the detection models in this field. It is also the first published paper to deconstruct the simple hit rate (and its variants) in order to demonstrate its deficiencies.

The purpose of this paper is to explore and develop a model which examines the effects of political skill on an individual’s intent to deceive.

Data were obtained through a survey research design (n=273). The sample consisted of college students. A covariance-based structural equation modeling approach was used to analyze the data.

Individual’s with high levels of political skill had more deception confidence and less deception guilt. Increased deception confidence was shown to be positively related to perceptions of deception success which is turn is positively associated with deception intent. The factors duping delight and deception guilt were also found to be related to deception intent.

This research furthers deception research by using a strong behavioral framework to determine the motivational influences on an individual’s politically motivated intent to deceive. In doing so, this research identifies factors which contribute to the general understanding of politically motivated deception intent. However, caution must be applied when making external generalizations outside of the sample of college students.

There are practical applications to this research as well. In general those who are highly politically skilled seem to have a stronger intention to deceive. At best, these findings can begin to contribute to the understanding of who we can trust and who we should be wary of. At worst, these findings can help us know who we should turn to when we need to deceive and manipulate others without them catching on. Perhaps this is why we love the rock-star politicians on the side of the isle but loathe the rock-star politicians on the other side of the isle. If we are able to assess the level of political skill in our friends, co-workers, bosses, politicians, etc., we may be keener in picking up on the signals of deception.

One final area of future research which can build on the concepts presented in this study is the area of social and political power at the macro level. Though the focus of this study is the individual, it is possible that political skill and deceptive communications play an important part of power relationships in wide range of stable institutional systems. Future research should examine to what extent an individual’s political skill and deception abilities can influence society at large.

This research extends research on political skill as it explores the effect of political skill in a new context. This research identifies an important facet of why some individuals are better able than others to successfully deceive and may help explain some of the variability in the inability to consistently detect deception efforts.

To influence consumer perceptions, firms often manipulate online product reviews on their own websites or third-party forums by anonymously adding positive reviews, deleting unfavorable reviews or offering rewards to encourage favorable reviews. This study aims to investigate consumer perceptions of online review deceptions and how these perceptions influence their subsequent purchase behavior. In particular, consumers’ awareness, suspicion and detection are studied and specific manipulation tactics are evaluated.

Both qualitative and quantitative studies are relied upon to understand consumer perceptions of online review deceptions. In-depth interviews with 16 experienced online shoppers were conducted to collect the illustrative accounts concerning consumer awareness of online review deceptions, their suspicion, detection and evaluation of different manipulation tactics. A survey of 199 consumers was then followed to validate and corroborate the findings from the qualitative study and generalize the interview results onto the general public.

The results from in-depth interviews suggest that consumers take a negative view toward online review deceptions, but the degree of negativity varies across different manipulation tactics. Moreover, different types of manipulations vary in terms of perceived deceptiveness, ease of detection and unethicality, as well as their effect on consumer purchase intention and perceived helpfulness of online product reviews. The findings from the survey further confirmed the qualitative findings.

The findings have a number of meaningful managerial implications for industry associations and policymakers on whether and how to regulate online review deceptions.

This study applies and extends information manipulation theory and deception detection literature to an online context to increase the richness of the relevant theories. It is among the first to empirically investigate online review deceptions from a consumer’s perspective, as opposed to a firm’s perspective as previous studies have done.