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1 – 10 of 11
Article
Publication date: 1 December 2003

Deborah Ralston and April Wright

Sound lending procedures in retail financial institutions involve identifying high‐risk applicants, modifying loan conditions such as security requirements, and monitoring…

2786

Abstract

Sound lending procedures in retail financial institutions involve identifying high‐risk applicants, modifying loan conditions such as security requirements, and monitoring repayments post‐loan approval. For managers of credit unions, this procedure is complicated by the need to achieve balance between the institution’s social objective of improving loan accessibility so members can attain lifestyle goals and the possibility of reducing the institution’s viability through loan default. The results of our survey of Australian credit unions, in which 70 per cent of respondents reported experiencing some bankruptcy‐related default on personal loans, indicate managers do not impose more stringent lending conditions on high‐risk borrowers. However, social and viability objectives could be better balanced through careful loan monitoring and timely arrears practices.

Details

International Journal of Bank Marketing, vol. 21 no. 6/7
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 1 July 2001

Deborah Ralston, April Wright and Jaynendra Kumar

Process benchmarking partnerships are emerging as a research tool to help small firms to build a competitive advantage against larger rivals. Managers are now beginning to…

3016

Abstract

Process benchmarking partnerships are emerging as a research tool to help small firms to build a competitive advantage against larger rivals. Managers are now beginning to appreciate the need to benchmark the strategically relevant processes in their value chain. Process benchmarking begins with exploratory qualitative research to determine the core processes to be benchmarked. Quantitative research then follows, using an audit methodology and involving the collection of the costs of core processes from benchmark partners on a standardised computer spreadsheet. Each partner receives the results of statistical analysis comparing the firm’s own cost structure to the average of the benchmark partners in each core process. Strategic planning decisions can then be made about how to generate greater customer value by eliminating excess capacity, outsourcing and modifying existing processes. This paper describes a process benchmarking partnership conducted across four Australian building societies to illustrate the strategic benefits of this research methodology for firms in the new millennium.

Details

Marketing Intelligence & Planning, vol. 19 no. 4
Type: Research Article
ISSN: 0263-4503

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Abstract

Details

An International Feminist Challenge to Theory
Type: Book
ISBN: 978-0-76230-720-3

Article
Publication date: 1 March 1998

Steven H. Appelbaum and Brent Hughes

This article examines the place of organizational politics in general and ingratiation specifically as a tactic in which there is an attempt by individuals to increase their…

2859

Abstract

This article examines the place of organizational politics in general and ingratiation specifically as a tactic in which there is an attempt by individuals to increase their attractiveness and upward influence in the eyes of other organizational members (management). Four common tactics of ingratiators were identified: other enhancement, rendering favors, opinion conformity and self‐presentation. Suggests that ingratiation is influenced by individual variables such as: Machiavellianism, locus of control and work task uniqueness. Furthermore, situational variables affect this political behavior There were mixed research results on the impact of ingratiation on further career success. Some recent research concluded that this tactic has little or no effect on extrinsic and intrinsic rewards available to the individual.

Details

Management Decision, vol. 36 no. 2
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 29 November 2011

Deborah A. O'Neil, Margaret M. Hopkins and Sherry E. Sullivan

The use of women's networks is emerging as one method of advancing women's careers within organizations. However, the value of these networks has been questioned. The purpose of…

4834

Abstract

Purpose

The use of women's networks is emerging as one method of advancing women's careers within organizations. However, the value of these networks has been questioned. The purpose of this study is to examine how potential differences in the perceptions of network members and the firm's executive leadership about the purposes and anticipated outcomes of a women's network may impact women's career advancement.

Design/methodology/approach

The authors interviewed 21 members of an intra‐firm women's network and six members of the executive leadership team of a global organization. To examine the qualitative data, they used a process of thematic analysis to discover prevalent themes in the transcribed interviews.

Findings

Both members of the women's network and the executive leadership team placed responsibility for women's career advancement upon the individual; the firm's male‐dominated culture and organizational constraints were not emphasized. While members of the women's network recognized how the network could be used to contribute to the firm's strategic goals, the executive leadership team did not recognize the network's possible effect on the firm's bottom line.

Originality/value

Examines how potential differences in the perceptions of network members and the firm's executive leadership about the purposes and anticipated outcomes of a women's network may impact women's career advancement.

Details

Career Development International, vol. 16 no. 7
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 1 July 2006

John S. Hill

China has become a driving force in the world economy, yet East‐West cultural differences remain a problem area for many managers. This paper examines the importance of…

2038

Abstract

China has become a driving force in the world economy, yet East‐West cultural differences remain a problem area for many managers. This paper examines the importance of Confucianism in shaping societal values in China and how these values have affected the Chinese style of management. Confucian principles are extracted from the extant literature and used to explain the cultural underpinnings of Chinese leadership patterns, interpersonal behaviors and individual values. The longevity of Confucian influences throughout Chinese culture is a major factor in China’s resistance to Western management practices. There is also evidence that mainstream Confucian principles emphasizing teamwork, relationships and strong corporate cultures are gaining traction in the West. Future Western researchers should pay increased attention to East Asian philosophies and Asian‐based religions in their attempts to understand non‐Christian lifestyles and management methods.

Details

Journal of Asia Business Studies, vol. 1 no. 1
Type: Research Article
ISSN: 1558-7894

Keywords

Book part
Publication date: 13 June 2001

Abstract

Details

An International Feminist Challenge to Theory
Type: Book
ISBN: 978-0-76230-720-3

Article
Publication date: 1 April 1977

The long controversy that has waxed furiously around the implementation of the EEC Directives on the inspection of poultry meat and hygiene standards to be observed in poultry…

Abstract

The long controversy that has waxed furiously around the implementation of the EEC Directives on the inspection of poultry meat and hygiene standards to be observed in poultry slaughterhouses, cutting‐up premises, &c, appears to be resolved at last. (The Prayer lodged against the Regulations when they were formally laid before Parliament just before the summer recess, which meant they would have to be debated when the House reassembled, could have resulted in some delay to the early operative dates, but little chance of the main proposals being changed.) The controversy began as soon as the EEC draft directive was published and has continued from the Directive of 1971 with 1975 amendments. There has been long and painstaking study of problems by the Ministry with all interested parties; enforcement was not the least of these. The expansion and growth of the poultry meat industry in the past decade has been tremendous and the constitution of what is virtually a new service, within the framework of general food inspection, was inevitable. None will question the need for efficient inspection or improved and higher standards of hygiene, but the extent of the

Details

British Food Journal, vol. 79 no. 4
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 1 September 2003

Steven Appelbaum, Johnny Al Asmar, Ramy Chehayeb, Nicholaos Konidas, Volodymyr Maksymiw‐Duszara and Inda Duminica

A case study analysis was conducted on a Canadian company, to investigate the impact of selected independent variables on productivity, job satisfaction and organizational…

3867

Abstract

A case study analysis was conducted on a Canadian company, to investigate the impact of selected independent variables on productivity, job satisfaction and organizational citizenship. The study tested the hypothesis that there was a decrease in these variables among employees because of ineffective project management resulting in unmet deadlines, incomplete end results, inequitable allocation of resources and inequitable levels of member participation to the accomplishment of projects. Concludes there appears to be a direct relationship between the factors of communication, leadership, power and politics, organizational structure and the decrease in productivity in terms of meeting project timelines and efficient product development.

Details

Team Performance Management: An International Journal, vol. 9 no. 5/6
Type: Research Article
ISSN: 1352-7592

Keywords

Article
Publication date: 12 March 2019

Saju Jose and Krishna Venkitachalam

Corporate social responsibility (CSR) research is often dominated in a western context. Perhaps, with the rapid expansion of organisations in the context of emerging economies…

Abstract

Purpose

Corporate social responsibility (CSR) research is often dominated in a western context. Perhaps, with the rapid expansion of organisations in the context of emerging economies, there is a pressing need for the development of a new dimension. Organisations operating in emerging markets must address the social challenges of serving low-income consumers and rural communities as part of their CSR strategy. The next era of CSR should look out for a period of experimentation and innovation as organisations advance their core business objectives by addressing existing social and environmental issues, which are dependent on market and industry settings. The purpose of this paper is the requirement of careful considerations when formulating the CSR framework for different industries and markets in the global business environment and this is the focus in this paper.

Design/methodology/approach

The paper provides a review and certain limitations of the literature on the highly cited works such as stakeholder theory and Carroll’s pyramid model. Following on, the proposed matrix model, related discussion of the four phases and associated propositions are explained in the paper. Finally, some concluding remarks on the need for a new look on CSR in the context of non-western markets are presented.

Findings

In this paper, the authors introduce “The matrix model of CSR” as a starting attempt and a guideline in formulating the CSR approach across industry and countries, particularly illustrating in the context of diverse organisations in different sectors. However, this model is at a conceptual level and future research could allow empirical testing and refinement of the “matrix model” in different market and industry conditions.

Originality/value

A CSR model for multiple organisational contexts would provide more insight for the relevant stakeholders regarding their CSR activities. Thus, this article attempts to suggest a CSR matrix model and it takes a phased approach by classifying the CSR activities based on the degrees of CSR and altruistic nature of activities that could be adapted for other industries as well as emerging economies.

Details

Journal of Strategy and Management, vol. 12 no. 2
Type: Research Article
ISSN: 1755-425X

Keywords

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