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The purpose of this paper is to describe a small scale pilot study undertaken in Northern Ireland to gather service user feedback from individuals who have been subject to adult safeguarding procedures.

The aims, methods and findings of the “Adult Safeguarding: 10,000 Voices” pilot project are presented.

The pilot project highlighted how an initiative which captures the experiences of patients, service users, carers and staff in the health and social care sector (10,000 Voices) could be successfully adapted for use in adult safeguarding, facilitating the collation of complex experiences and enabling insights to be gleaned and shared.

The pilot study is limited by the small number of participants. The findings are preliminary.

For the first time in Northern Ireland the 10,000 Voices model was utilised in the context of a non-health related service, namely, adult safeguarding.

This outline of the model and methodology for obtaining service user feedback can inform user involvement in other contexts.

This paper provides an accessible overview of an innovative approach to engaging service users in adult safeguarding, such approaches, to date have been limited.

To investigate the factors predicting the career progression of hotel managers working in international hotel chains in Ireland, Europe and Asia.

The study uses a cross‐sectional questionnaire design consisting of 337 respondents. It investigates individual‐ and organisational‐level factors that potentially explain the career progression of hotel managers.

The study reveals significant differences in managerial progression in the three sub‐samples. A multiplicity of factors explains differences in advancement. These include demographic, human capital, psychological characteristics of the manager and organisational characteristics. The model developed in the paper explained significant variance in three measures of managerial advancement: salary level, number of job moves, and position reached in the hierarchy.

The study is based on self‐report data and the response rates are slightly below those reported for behavioural science research. The study does not gather the perceptions of the managers' superiors. The findings indicate that managerial advancement is explained by a complex set of factors, which would benefit from further investigation.

The study findings suggest important practical implications for the provision of training and development, individual and organisational career strategies, the role of networking in advancement and the respective roles of managers and organisations in managing careers.

The paper has a cross‐cultural dimension which to date is largely absent from this area of research.

The purpose of this chapter is to explore the potential of urban agriculture (UA) as a tool for advancing urban sustainability.

The chapter is based on participatory action case research focused on the development of an urban food policy in Edmonton, Canada from 2008 to 2013. Three data gathering techniques were employed: participant observation, semi-structured interviewing, and document analysis, and the data was analyzed using a grounded theory approach that including coding for themes and triangulation. We also draw on the work of critical sustainability scholars to outline the propensity for innovative work on local food initiatives to follow the same development path as many urban sustainability initiatives that foreclose political debate and reinforce the status quo.

The research data reveals that despite initial progressive changes in municipal policy, promising innovative food system planning, in the end Edmonton’s city council were largely driven by a development agenda.

In discussing both the successes and remaining challenges for Edmonton, this case study offers instructive lessons for many municipalities about key factors required for moving urban sustainability forward, specifically with respect to capitalizing on the innovative integrative functions of food for organizing communities and building capacity but also in moving beyond technocratic systems of management and planning to advance a paradigm shift toward building urban food security.

Borrowing from practice theory to enhance institutional theory has much potential. It may help institutional scholars reconnect with its constructivist, processual origins. Yet previous attempts of borrowing across paradigmatic boundaries – both in organization studies and in institutional theory – teach us that borrowing is not a straightforward adoption. Instead, theories that cross known paradigmatic boundaries go through a process of translation, and may well get lost in the way. In this paper, the author focuses on methodology and points to impediments to the fruitful adoption of a practice-driven approach to institutionalization, and offers ways to overcome them. In particular, the author points to the need to change the focus from process as an outcome to the inner life of the process; capturing action in vivo and in situ; and finding ways to focus on practice yet not lose connection to its institutional context and implications.

Presents 31 abstracts, edited by Johanthan Morris and Mike Reed, from the 2003 Employment Research Unit Annual Conference, held at Cardiff Business School in September 2003. The conference theme was “The end of management? managerial pasts, presents and futures”. Contributions covered, for example, the changing HR role, managing Kaizen, contradiction in organizational life, organizational archetypes, changing managerial work and gendering first‐time management roles. Case examples come from areas such as Mexico, South Africa, Australia, the USA, Canada and Turkey.

Written by a librarian and history professor, the purpose of this paper is to describe a collaborative, primary source literacy project and report its effectiveness in teaching undergraduates to critically analyze information and develop primary source literacy.

The methodology used included a research project with 24 undergraduates and a pre- and post-survey. The research project and student survey incorporated principles from the “Guidelines for Primary Source Literacy”, published in 2017 by the ACRL’s Rare Books and Manuscripts Section and the Society of American Archivists. The paper offers research and practical implications for librarians and instructors interested in strategies to teach information literacy. For instance, the paper includes a review of literature on “archival intelligence” or “primary source literacy” and describes the 2017 Guidelines for Primary Source Literacy.

Socially, the paper includes implications for how to create an inclusive learning experience for students with mechanisms such as a scaffolded assignment, hands-on instruction, imposter syndrome awareness and a no-Google policy.

Given that this is one of the first articles to document how practitioners are incorporating the new 2017 Guidelines, this is sure to be an original and valuable essay.

The following is an annotated list of materials dealing with orientation to library facilities and services, instruction in the use of information resources, and research and computer skills related to retrieving, using, and evaluating information. This review, the fifteenth to be published in Reference Services Review, includes items in English published in 1988. A few are not annotated because the compiler could not obtain copies of them for this review.

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the eighteenth to be published in Reference Services Review, includes items in English published in 1991. A few are not annotated because the compiler could not obtain copies of them for this review.

In the spring of 1982, I published an article in Reference Services Review on marketing libraries and information services. The article covered available literature on that topic from 1970 through part of 1981, the time period immediately following Kotler and Levy's significant and frequently cited article in the January 1969 issue of the Journal of Marketing, which was first to suggest the idea of marketing nonprofit organizations. The article published here is intended to update the earlier work in RSR and will cover the literature of marketing public, academic, special, and school libraries from 1982 to the present.