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To study the reasons why UK social enterprises are not yet fulfilling their potential due to the lack of support and trust on the part of key decision makers.

The study was based in Tees Valley, the southernmost sub‐region in northeast England, which has suffered from a decline in its traditional industries over the past 30 years. Reports the results of in‐depth qualitative interviews with 18 local authority economic regeneration officers and leading local strategic partnership managers across the five borough councils as key stakeholders across Tees Valley to explore potential barriers to the development of the social enterprises sector in this sub‐region. Explains that each interview focused on: perceived differences in the culture of the social enterprise sector compared with private business and the public sector; representation of the sector in key decision making in the sub‐region; the potential for developing entrepreneurship and foresight in the sector; and opinions on the level of support required for capacity building.

The results indicated that key stakeholders in the public sector assume that there is a value continuum between the voluntary and community sector, through the social enterprise sector, to the small and medium enterprise (SME) sector, while the assumption is also that the closer an organization is to the voluntary and community sector, the more likely that it will be driven by its social values. Supports the view that social enterprises are both “value led” and “market driven”.

Draws on previously unpublished data from a research project that aimed to assess the size, shape and scope of the social enterprise sector for Tees Valley Partnership.

Deborah Silcox assured the audience that Mead resorted to no “under the table” deals to obtain NYTIS. Rather, the New York Times, deciding to get out of the online business, offered it to Mead with a seven‐year exclusive contract. Besides the New York Times, NEXIS now provides full text access to approximately 60 other publications, to which The Financial Times of London and Forbes are the newest additions. NEXIS also includes the full text of Encyclopedia Britannica and the Federal Register. In accessing the New York Times, NEXIS users have a choice of entering several files: the Infobank, to search the New York Times full text; the ABS file, to search abstracts and descriptors; the AMI file, the NYTIS advertising and marketing intelligence service; a combined file of ABS and AMI; DDWA, Deadline Data on World Affairs; and TODAY, which displays daily summaries from the New York Times. NEXIS, however, is only available through a special terminal provided by Mead for which users pay a $50.00 monthly maintenance and database access charge, and an initial $400.00 installation fee (this fee is waived for previous NYTIS subscribers signing up with Mead). An additional printer for offline printing costs another $150.00 monthly. Mead is currently reissuing the NYTIS thesaurus with some embellishments and offering it to NEXIS subscribers at no extra cost.

The purpose of this empirical study is to explore the drivers and effects of a multidimensional conceptualization of burnout for information technology (IT) personnel using the job demands-resources framework.

Using survey data from 247 IT professionals, the authors analyzed our model using partial least squares structural equation modeling (PLS-SEM), a composite-based method.

The authors find that job demands and job resources differently influence the dimensions of burnout, and the burnout dimensions influenced turnover intention (leave the organization) and turnaway intention (leave the field) except for cynicism, which did not affect turnover intention. The authors’ findings suggest that managers and human resource professionals may want to look beyond managing work exhaustion and consider focusing on the professional efficacy dimension of burnout to keep their IT professionals from leaving the organization and the IT industry.

This study highlights the need for researchers in the information systems field to rethink using exhaustion as a proxy for the burnout construct as focusing on work exhaustion does not tell the full story for IT professionals. Additionally, the findings indicate that job-related burnout affects not only IT professional's turnover intention but also turnaway intention. Last, psychosocial mentoring did not directly influence any of the burnout components but indirectly influenced all three components.

The purpose of this paper is to examine a model of corporate and civic communities as it relates to change in rural Atlantic Canada. The aim is to frame questions relevant to what appears to be a situation of changing paradigms.

This paper is largely conceptual. An exploration of Lyson's model of corporate and civic communities, review of selected Atlantic Canada historiography, and preliminary findings of a research consultation offer understanding of the historical and changing paradigmatic terrain of rural communities and agriculture in Atlantic Canada. Selected issues, emerging from the literature as well as from a series of consultations held with farmers, rural non‐profits, policy makers, businesses, agricultural groups and others, are examined in the context of the region's past and the corporate and civic models outlined by Lyson. Atlantic historiography is discussed in view of contemporary challenges, and questions relevant to change in the region are raised and framed.

Increasingly vulnerable to a number of provincially, regionally, nationally and globally formulated challenges, Atlantic Canada's rural communities have been and are being reshaped, as is the agriculture being practiced within them. In the midst of these upheavals, a practice‐policy “dis‐connect” is making it unclear how alternative agricultural and rural community developmental paradigms might be actualized in the region. But some of these challenges are not new.

The research consultation is at the beginning stages, and thus results reported are speculative.

Lessons from the Atlantic past, and Lyson's civic model, may provide guideposts toward a more ecologically‐sound and economically‐viable way for the future of rural communities and agriculture in the region.

This paper raises key questions that take into account the region's rural past and changing paradigms pertaining to agriculture and rural communities.

The purpose of this paper is to determine which factors impact body image satisfaction of Generation Y college age and young professional females born between the years of 1980 and 1993, age 20-33 years in the State of Texas.

An online survey created in Qualtrics was e-mailed to recruit research participants. Quantitative data were collected and analyzed in IBM SPSS Statistics 21. Exploratory factor analysis, reliability, computing variable mean, and linear multiple regression were performed. The variables explored were divided and grouped into major factors.

Millennial females are influenced by their own personal preferences, morals and beliefs, and certain occasions, seasons, climate, and the weather. These factors significantly influence body image satisfaction. The model developed in this study provides researchers with a new perspective on body image satisfaction and purchase intent. This study extends the theory of reasoned action by identifying specific factors which influence body image satisfaction which leads to the final purchase decision.

Because of this method of data collection the study might not be generalizable to the entire Millennial population. The sample is a small representative sample in the population with only Millennial females’ ages 20-33 years in the State of Texas. Although the study focussed on a single state, the state is an extremely large state encompassing 36 percent of the USA population. Additionally, race/ethnic diversity was also a limitation, as the majority of the sample was Caucasian. Thus, a larger and more diverse sample of age, race/ethnicity, and residence could be added for more generalizable results.

The findings of this study enable retailers to understand how body image can impact the customers perceptions of their stores and their employees. Marketers and retailers should focus on marketing to Millennial females through more personal approach targeting what is appropriate for the consumers size body type labeled clothing size and certain occasions.

Confidence in decision making while purchasing apparel is an important aspect of shopping. Further research could benefit from focussing on determining the confidence drivers and their origins.

This study enhances literature by providing a glimpse into the minds of Generation Y female consumers’ body image satisfaction and the factors driving them to purchase apparel.

Given that most nonprofit organizations are viewed as inefficient and unresponsive, and the survival or growth of the organization is not proof of its ability to improve social conditions, this study aims to examine the nonprofit organization in terms of its ability to be a change agent, reducing needs rather than meeting them and tackling underlying causes of problems. The significance of the social entrepreneur for this study was to provide the definition for the highest possible level of social impact by a human service sector nonprofit organization.

The research population for this study was composed of 501(c)(3) public charities in the P20 National Taxonomy of Exempt Entities (NTEE) category with annual income between $100,000 and $10,000,000. The NTEE code P20 corresponds to the category human service organizations; nonprofit organizations in this category serve people in the USA with a broad range of social services. The GuideStar database was used to gather information for the sample. The database includes 1.7 million NPs registered in the USA. The data are based on the Internal Revenue Service Form 990 filed annually by all 501(c) organizations with gross receipts of $25,000 or more. The total number of P20 organizations in the GuideStar database in the stated income range was found to be 2971. The total number of responses to the survey was 105, of which 99 were fully completed and usable, representing a response rate of 8.5 percent.

These findings support conclusion from prior research which defined high impact nonprofit organizations as those who created social change by focusing on the difference they could make in the communities by thinking and acting in new ways to work within the pressures of the environment.

Similar to other studies, this paper concluded that there was no easy measure of tool to effectively assess the performance of nonprofit organizations.

It was found that the human service sector nonprofit organizations in the study adopted more strategic orientation in order to empower those being helped to become independent.

This paper codified human service sector nonprofit organizations into specific categories to measure the impact on the micro and macro environment.

This paper aims to report on the University of Denver Penrose Library's Research Center, a new reference service model created to respond to the changing needs of students and to strengthen the connection between research and writing.

An increase in reference questions requiring more time, a financial gift to the university which provided an opportunity to propose a new vision of integrating research and writing, and the opening of a new Writing Center in the library prompted the reference librarians to implement a consultation model in fall quarter 2008. A highly visible, dedicated space for one‐on‐one, in‐depth consultations, the Research Center reinforces skills learned in library instruction sessions and effectively promotes reference services.

A successful new Research Center reaches a larger segment of the university community, better serves student research needs, and enhances library instructional services. During the course of the academic year, 856 consultations were provided to students and faculty, attesting to the popularity of the service.

More robust assessment data are needed to establish the impact of the Research Center on student learning.

The paper outlines a successful method of delivering research services that leverages existing staff resources, increases the visibility of library services, and provides more personalized, in‐depth research consultations to the university community.

Adapted from the Writing Center consultation model, the Research Center's prominent location and configuration encourage active learning interactions, complement the library instruction program, and actively promote consultations with subject‐specialist librarians.

The purpose of this paper is to examine the relationship between emotional intelligence and effective board governance.

This study applied a model of emotional intelligence competencies to the practice domains of school boards. A board self‐assessment questionnaire measured board practice domains for the presence or absence of 18 emotional intelligence competencies defined in an emotional competence inventory. Inter‐rater reliabilities were established and confirmed. Current and former school board members in two urban areas rank‐ordered the most critical emotional intelligence competencies for effective board governance and offered explanations for their most highly‐rated competencies.

Emotional intelligence is a critical factor for effective school boards. A set of six core competencies are universal across the six board practice domains: transparency; achievement; initiative; organizational awareness; conflict management; and teamwork and collaboration. Each board practice domain is also characterized by one or two key emotional intelligence competencies.

First, one model of school board leadership was used. Future studies should examine additional models of effective board practice for their relationships with emotional intelligence in order to extend the generalizability of these results. Second, there has been some debate regarding the substantive nature of the emotional intelligence construct.

The six practice domains in the school board effectiveness model are fundamental elements for all boards to develop in order to become more effective governing bodies.

This paper identifies a novel application of emotional intelligence leadership competencies to the work of effective governance boards.

To investigate the factors predicting the career progression of hotel managers working in international hotel chains in Ireland, Europe and Asia.

The study uses a cross‐sectional questionnaire design consisting of 337 respondents. It investigates individual‐ and organisational‐level factors that potentially explain the career progression of hotel managers.

The study reveals significant differences in managerial progression in the three sub‐samples. A multiplicity of factors explains differences in advancement. These include demographic, human capital, psychological characteristics of the manager and organisational characteristics. The model developed in the paper explained significant variance in three measures of managerial advancement: salary level, number of job moves, and position reached in the hierarchy.

The study is based on self‐report data and the response rates are slightly below those reported for behavioural science research. The study does not gather the perceptions of the managers' superiors. The findings indicate that managerial advancement is explained by a complex set of factors, which would benefit from further investigation.

The study findings suggest important practical implications for the provision of training and development, individual and organisational career strategies, the role of networking in advancement and the respective roles of managers and organisations in managing careers.

The paper has a cross‐cultural dimension which to date is largely absent from this area of research.

The purpose of this paper is to examine the perception and adoption of blogs among public relations practitioners and how blog use relates to roles and status.

A national e‐mail survey of 216 US public relations professionals was used.

While blog use was similar to national audiences, practitioners were maintaining mostly personal blogs and using blogs professionally at low levels. Furthermore, women lagged behind men in the strategic use of blogs. Finally, cluster analysis challenged Porter and Sallot's roles typology, reverting to the previous manager‐technician dichotomy.

While practitioners use blogs at a similar level to that of the general population, they may be missing an opportunity to reach publics directly both through blogging and placing stories in blogs.

The paper provides an early look at an emerging technology that most practitioners agree will have a substantial impact on the industry.