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To study the reasons why UK social enterprises are not yet fulfilling their potential due to the lack of support and trust on the part of key decision makers.

The study was based in Tees Valley, the southernmost sub‐region in northeast England, which has suffered from a decline in its traditional industries over the past 30 years. Reports the results of in‐depth qualitative interviews with 18 local authority economic regeneration officers and leading local strategic partnership managers across the five borough councils as key stakeholders across Tees Valley to explore potential barriers to the development of the social enterprises sector in this sub‐region. Explains that each interview focused on: perceived differences in the culture of the social enterprise sector compared with private business and the public sector; representation of the sector in key decision making in the sub‐region; the potential for developing entrepreneurship and foresight in the sector; and opinions on the level of support required for capacity building.

The results indicated that key stakeholders in the public sector assume that there is a value continuum between the voluntary and community sector, through the social enterprise sector, to the small and medium enterprise (SME) sector, while the assumption is also that the closer an organization is to the voluntary and community sector, the more likely that it will be driven by its social values. Supports the view that social enterprises are both “value led” and “market driven”.

Draws on previously unpublished data from a research project that aimed to assess the size, shape and scope of the social enterprise sector for Tees Valley Partnership.

Deborah Silcox assured the audience that Mead resorted to no “under the table” deals to obtain NYTIS. Rather, the New York Times, deciding to get out of the online business, offered it to Mead with a seven‐year exclusive contract. Besides the New York Times, NEXIS now provides full text access to approximately 60 other publications, to which The Financial Times of London and Forbes are the newest additions. NEXIS also includes the full text of Encyclopedia Britannica and the Federal Register. In accessing the New York Times, NEXIS users have a choice of entering several files: the Infobank, to search the New York Times full text; the ABS file, to search abstracts and descriptors; the AMI file, the NYTIS advertising and marketing intelligence service; a combined file of ABS and AMI; DDWA, Deadline Data on World Affairs; and TODAY, which displays daily summaries from the New York Times. NEXIS, however, is only available through a special terminal provided by Mead for which users pay a $50.00 monthly maintenance and database access charge, and an initial $400.00 installation fee (this fee is waived for previous NYTIS subscribers signing up with Mead). An additional printer for offline printing costs another $150.00 monthly. Mead is currently reissuing the NYTIS thesaurus with some embellishments and offering it to NEXIS subscribers at no extra cost.

This case investigation used firsthand statements, reports, testimony and regulatory records. While widely publicized in the popular press, this case is based on primary documents. On their website, many documents were obtained from Wells Fargo’s Corporate newsroom, such as the internal audit report shared with shareholders and press releases. Most other sources were from US regulatory websites (.gov) or congressional testimony. In a few places, quotes and comments came from reliable journalistic sites that cite their sources and follow a journalist’s code of ethics and conduct, ensuring that the reported remarks and data were verified.

Since 2016, Wells Fargo Bank has faced multiple customer mistreatment investigations and resultant fines. Public outcry and distrust resulted from Wells Fargo employees creating hidden accounts and enrolling people in bank services without their knowledge to meet desired levels of sustained shareholder growth. Over the past five years, Wells Fargo has been fined and returned to customers and stockholders over $3bn. Wells Fargo executives spent the first year of the scandal citing improper behavior by employees. Leadership did not take responsibility for setting the organizational goals, which led to employee misbehavior. Even after admitting some culpability in creating the extreme sales culture, executives and the Board of Directors tried to distance themselves from blame for the unethical behavior. They cited the organizations’ decentralized structure as a reason the board was not quicker in seeing and correcting the negative behaviors of these ‘bad apple’ employees. Wells Fargo faced multiple concurrent scandals, such as upselling services to retirees, inappropriately repossessing service members’ vehicles, adding insurance and extra fees to mortgages and other accounts and engaging in securities fraud. As time has passed, the early versions of a handful of “bad apples” seem to be only a part of the overall “poison tree.”The dilemma, in this case, is who is responsible for the misbehavior and the inappropriate sales of products and services (often without the customer’s knowledge)? Is strategic growth year-over-year with no allowances for environmental and economic factors a realistic and reasonable goal for corporations? This case is appropriate for undergraduates and graduate students in finance, human resources, management, accounting and investments.

An active case-based learning pedagogical approach is suggested. The materials include a short podcast, video and other materials to allow the faculty to assign pre-class work or to use in the classroom before a case discussion.

The purpose of this empirical study is to explore the drivers and effects of a multidimensional conceptualization of burnout for information technology (IT) personnel using the job demands-resources framework.

Using survey data from 247 IT professionals, the authors analyzed our model using partial least squares structural equation modeling (PLS-SEM), a composite-based method.

The authors find that job demands and job resources differently influence the dimensions of burnout, and the burnout dimensions influenced turnover intention (leave the organization) and turnaway intention (leave the field) except for cynicism, which did not affect turnover intention. The authors’ findings suggest that managers and human resource professionals may want to look beyond managing work exhaustion and consider focusing on the professional efficacy dimension of burnout to keep their IT professionals from leaving the organization and the IT industry.

This study highlights the need for researchers in the information systems field to rethink using exhaustion as a proxy for the burnout construct as focusing on work exhaustion does not tell the full story for IT professionals. Additionally, the findings indicate that job-related burnout affects not only IT professional's turnover intention but also turnaway intention. Last, psychosocial mentoring did not directly influence any of the burnout components but indirectly influenced all three components.

The purpose of this paper is to examine a model of corporate and civic communities as it relates to change in rural Atlantic Canada. The aim is to frame questions relevant to what appears to be a situation of changing paradigms.

This paper is largely conceptual. An exploration of Lyson's model of corporate and civic communities, review of selected Atlantic Canada historiography, and preliminary findings of a research consultation offer understanding of the historical and changing paradigmatic terrain of rural communities and agriculture in Atlantic Canada. Selected issues, emerging from the literature as well as from a series of consultations held with farmers, rural non‐profits, policy makers, businesses, agricultural groups and others, are examined in the context of the region's past and the corporate and civic models outlined by Lyson. Atlantic historiography is discussed in view of contemporary challenges, and questions relevant to change in the region are raised and framed.

Increasingly vulnerable to a number of provincially, regionally, nationally and globally formulated challenges, Atlantic Canada's rural communities have been and are being reshaped, as is the agriculture being practiced within them. In the midst of these upheavals, a practice‐policy “dis‐connect” is making it unclear how alternative agricultural and rural community developmental paradigms might be actualized in the region. But some of these challenges are not new.

The research consultation is at the beginning stages, and thus results reported are speculative.

Lessons from the Atlantic past, and Lyson's civic model, may provide guideposts toward a more ecologically‐sound and economically‐viable way for the future of rural communities and agriculture in the region.

This paper raises key questions that take into account the region's rural past and changing paradigms pertaining to agriculture and rural communities.

Andrea Seid is responsible for tourism marketing in a destination management organization in Colorado. In her position, she faces a difficult decision of whether to promote marijuana-related businesses on her website and in the local welcome centers.

Primary research took place through interviews with Andrea Seid and John Mace, a local business owner. All other data were collected from secondary sources.

This case would help students to apply concepts from courses such as: services marketing, tourism management, destination management and tourism development.

The decision at the root of the case is a real-world application of stakeholder theory.