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The purpose of this paper is to address studies of New Public Governance (NPG) as a post-New Public Management (NPM) tendency. Although NPG is considered a contrast to NPM and its market incentives, it argues that the practices emerging in tensions of NPM and NPG discourses indicate not a clear-cut shift away from NPM, but rather changes that combine competition with collaboration and trust.

It offers a discourse approach to advance the theorizing and empirical unfolding of the tensions of contradicting, yet co-existing discourses of NPM and NPG and their effects in practice. Drawing on a case study from the Danish daycare sector, it investigates local collaborative governance initiatives that develop new quality-management methods.

The study elucidates how NPM and NPG discourses collide in local practices of public sector management within daycare. It shows that the discursive tensions between such value-laden practices indicate a changing marketization associated with collaboration and trust, yet also competition.

To research it becomes critical to advance theoretical and empirical knowledge on the constitutive effects of such complex discursive tensions in public organizations.

To practice it becomes necessary to acknowledge and handle co-existing, yet contradicting management discourses, and not mistake their opposing values as necessarily distinct, but rather as entangled in practice.

The paper contributes with original findings that shed new light on colliding management discourses in practices and their effects within the public sector area of daycare.

Sets the context for this special issue focusing on nursery education. Discusses the way in which nursery education relates to other types of early childhood services.

In this paper we build upon previous research that examines how workers in devalued occupations transform structural conditions that threaten their dignity into resources with which to protect themselves. Through in-depth interviews and fieldwork with early childhood educators (ECE), we examine the work experiences of teachers in four distinct work contexts: daycare centers and within elementary schools, each in either the public or private sector. We find that these different school organizational contexts shape what kinds of identity challenges early childhood teachers experience. Different organizational contexts not only subject teachers to different threats to their work-related identity but also have different potential identity resources embedded within them that teachers can use on their own behalf. Thus, while all the early childhood educators in our sample struggle with being employed within a devalued occupation, the identity strategies they have developed to protect their self-worth vary across employment contexts. We show that the strategies these interactive service workers use to solve identity-related problems of dignity at work involve the creative conversion of constraints they face at work into resources that help them achieve valued work identities.

The objective of this paper is to understand changes and progress of the Korean childcare regime by examining the evolutional process of childcare initiatives that were developed since the Japanese colonial rule.

This study employed a qualitative-based research design with a particular emphasis on explanatory research. Meanwhile, the data were gathered through the peer-reviewed literature and reports.

The findings indicate that Korea has had three types of childcare regimes: effective-informal, productivist and inclusive-liberal orientation. It also pinpoints that while the care regime development followed the European regime, the egalitarian society, which is a social prerequisite for modern welfare state-building, has not yet been fully established. This paradoxical situation eventually impedes the development of universal childcare aimed at promoting gender equality and a work-life balance.

This article offers a model and characteristics of the Korean childcare regime dating back to the Japanese colonial period up until the Moon Jae-In administration, where it still receives less attention in most of the social policy literature (see Table 1).

The purpose of the paper is to explore how professional educators in early childhood education cope with diverse linguistic environments in their daily work. The article addresses this issue by focusing on practices of language use in Luxembourgian nurseries.

The paper is reflecting on empirical data of an ethnographic research project currently conducted in six different day care facilities for children from three months to four years old. The study uses participant observation and videography as data collection strategies. Data analysis was based on field notes and protocols, video recordings, photographs, documents, and artifacts.

On the basis of the ethnographic observations, two different practical regimes of “doing linguistic diversity” are discriminated: an area of “practicing super‐diversity” and an area of “practicing difference”. In the context of the second regime it becomes visible that the use of Luxemburgish as lingua franca for the communication between educators and children produces unequal distributed opportunities for foreign children when participating linguistically in the everyday life of daycare facilities.

The paper raises serious questions about the language policies in the Luxembourgian daycare sector as well as in respect to the supposed inclusion effects of early childhood education and care, effects that both politicians and professionals emphasize regularly. This especially concerns the conceptualization of “the child” which is in use while professionals treat children as foreign language speakers.

Although situational crisis communication theory (SCCT) is centered on rationality and cognitive information processing, it ignores that people are also driven by irrationality and non-cognitive information processing. The purpose of this study aims to fill this gap by examining how gender stereotypes, based on perceived spokesperson sex influence the public’s perceptions of crisis response messages.

A 2 (industry type: automotive vs daycare industry) × 2 (spokesperson’s sex: male vs female) × 2 (crisis response appeal: rational vs emotional) between-subject online experiment was conducted to examine the effect of gender stereotype in crisis communication.

Results showed that either matching spokesperson sex with sex differed industry or matching sex differed industry with appropriate crisis response appeal can generate a more positive evaluation of the spokesperson and the organization. The results also revealed under which circumstances, the attractiveness of different sex of the spokesperson can either promote or mitigate people’s perceptions of the organization. Furthermore, when people are aware of a spokesperson’s sex, in a female-associated industry, a mismatching effect of a positive violation of a male-related stereotype overrides a matching effect of a female-related stereotype in crisis communication.

This study is among the first to identify how the gender of a spokesperson and industry type affect publics’ crisis response.

Lack of knowledge and performance information sharing between actors is one manifestation of fragmentation in public performance management. This study aims to understand what managerial means are used for connecting performance dialogues and how these means affect fragmentation in performance management.

In this cross-sectional research design, the authors reviewed documents, interviewed public managers, observed workshops and held thematic discussions with public managers in one Finnish municipality. To analyze the empirical data, the authors used thematic analysis and both inductive and deductive research approaches.

The analysis revealed nine managerial means that public managers use for connecting performance dialogues to decrease fragmentation. These were (1) defining the division of labor between different dialogues, (2) assigning resources for performance dialogues, (3) generating convincing narratives for promoting collaboration, (4) providing the same performance information to collaborators, (5) building joint information systems, (6) establishing integrative performance dialogue hubs, (7) naming the gatekeepers, (8) offering training for dialogues and (9) synchronizing performance dialogues. Based on our findings, most of these means can preserve, increase or decrease fragmentation depending on their design.

The results of the study are valuable because the performance management literature has not investigated what managerial means are used to connect performance dialogues and how these means can preserve, increase or decrease fragmentation.

The literature so far has shown that perceptions of managerial interventions matter for motivation and performance. However, how these perceptions are formed and develop over time is less clear. The purpose of this paper is to fill part of this gap.

The paper uses a panel case study to investigate how perceptions of a managerial intervention are formed and developed over time among daycare workers in a Danish municipality.

The paper reveals the dynamic nature of preferences and the centrality of the local manager in perception formation, illustrating that it is not necessarily the implementation style (soft/hard) that is important as much as the managerial involvement in the initiative.

Whereas managers are still well advised to consider the pros and cons of a hard vs a soft implementation approach, this paper also underlines the importance of constant managerial involvement not only to ensure implementation but also to continuously impact the way managerial interventions are perceived.

The paper adds to the existing knowledge about perception formation by using a panel case study, hence illustrating the dynamic character of perception formation.

The purpose of this paper is to propose a definition for dialogic performance management and investigate the managerial choices that dialogic performance management necessitates from public managers.

The research strategy was based on a narrative analysis grounded in relativism and constructivism. Multiple data collection methods were used in this case study to examine a local government in Finland.

The paper proposes a definition and provides practical illustrations of the concept of dialogic performance management. The empirical findings are a set of managerial choices used to orchestrate dialogic performance management.

The concept of dialogic performance management encourages practitioners to ask themselves whether their current performance management practices are based on managerial monologues, rather than dialogues that incorporate staff into the performance management. The results also show that managerial choices shape the form of dialogic performance management.

The previous accounting and performance management literature has not examined the managerial choices that are used to shape dialogic performance management. In this research, the authors identify these types of managerial choices in the case organisation. The research is valuable because only after explicating managerial choices can one start to examine why dialogic performance management either fails or succeeds when public managers orchestrate it.

Since the 1990s, the importance of childhood and children within the political agenda of advanced welfare states has grown rapidly. For example, in 1989 the Canadian House of Commons launched a resolution aimed at eliminating poverty among Canadian children by the year 2000. With the help of the National Children's Agenda and the National Child Benefit the situation of children should be improved. Nearly 10 years later in the UK, New Labour heralded the political goal to halve child poverty within 10 years and to eradicate it within 20 years. A wide variety of measures and programs like Sure Start and the National Childcare Strategy were started to improve the welfare and well-being of children. In 2002, a new paradigm was established in Germany concerning family policy. The aim was to improve the reconciliation of family and work, the material welfare of young families by a new parental leave scheme, as well as supporting the development of young children by increasing the number of places for children under the age of 3 in early childhood education and care. Additionally, international organisations contributed to this trend. For example, the OECD (cf. 2001, 2006) propagated the development of early childhood education and care (ECEC) as an important contribution to a successful transition into the knowledge society. According to the Lisbon-Strategy, the EU announced new goals for policies concerning children and families as well as introduced benchmarks for evaluating the implementation of these goals in the member states. Finally, in an influential evaluation for the EU President, Esping-Andersen (cf. 2002) and his colleagues argued for a concept of a “child-centered social investment strategy.”