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The way in which organizations encourage individuals to make time investment decisions can influence internal culture and morale, improve individual and group performance, and create and sustain competitive advantage.

As Ben Franklin sald, We must all hang together, or assuredly we shall all hang separately.

How can a leader accelerate evolution? How can one create radical change that enables people to solve problems, seize opportunities and apply theoretical principles to real‐time situations? By creating a culture of learning. Learning can take place in hours, and like a vine can twist and turn to unexpected heights with little maintenance, unlike adaptation through restructuring and creating alliances or facilities, which can take years and requires a higher degree of vigilance and reinforcement.

The collection of complete and accurate data is an essential prerequisite of any study that aims to produce meaningful results. Much contemporary research in orthopaedic surgery has focused on proving the superiority of one implant or technique over another and relies on data which are currently being collected by various different methods. Modern joint replacement surgery is now successful with high implant survivorship at 10 and even 20 years and any new prosthetic design could be expected to result in only a modest improvement over current results. Complete follow‐up as well as optimum data collection are therefore of particular importance to detect any such benefit. Four methods commonly used for the collection of orthopaedic data were compared in this study with the aim of finding out which techniques would automatically result in the most reliable capture of complete data without the need for labour‐intensive supervision and the use of additional resources. The information obtained has been used to re‐define the audit methods for the North West Regional Arthroplasty Register.

President Bill Clinton has had many opponents and enemies, most of whom come from the political right wing. Clinton supporters contend that these opponents, throughout the Clinton presidency, systematically have sought to undermine this president with the goal of bringing down his presidency and running him out of office; and that they have sought non‐electoral means to remove him from office, including Travelgate, the death of Deputy White House Counsel Vincent Foster, the Filegate controversy, and the Monica Lewinsky matter. This bibliography identifies these and other means by presenting citations about these individuals and organizations that have opposed Clinton. The bibliography is divided into five sections: General; “The conspiracy stream of conspiracy commerce”, a White House‐produced “report” presenting its view of a right‐wing conspiracy against the Clinton presidency; Funding; Conservative organizations; and Publishing/media. Many of the annotations note the links among these key players.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

This study explored the experiences of college staff members engaged in advancing LGBTQ equity at a small fine arts college in the Midwestern United States. This qualitative case study advanced a conceptual framework for queer leadership in higher education. Findings illuminate how campus leaders engaged queer leadership strategies and LGBTQ advocacy to advance LGBTQ equity through college policy and practice. This study reveals rich implications for college administrators and higher education leaders advancing change for LGBTQ equity.

The purpose of this paper is to identify and describe the most recent (or emerging) trends likely to have a major impact in shaping the future of tourism in Europe.

The methodology of this paper involved in-depth literature review of European Union policies, initiatives and programs. Also, semi-structured interviews were conducted with key individuals/organisations, mainly at a European level, but also including pertinent global and national tourism organisations. Moreover, an online survey was also conducted and circulated to a wide range of organisations from all 28 EU Member States. Nvivo was used to analyse the documents as well as to conduct a content and thematic analysis of the interviews.

This paper identifies five trends associated with the future of tourism in Europe. Those main trends are: evolving visitor demand; marketing; stakeholders and tourism governance; new technologies; and sustainable and responsible tourism.

This trends paper provides five useful recommendations for the future of tourism in Europe, including: sustainable tourism development, investment in technology, effective tourism governance, enhance Europe's overall destination brand and marketing strategy, and the need for new skills and training.

The old year has gone, leaving its trail of never‐to‐be‐forgotten memories of strife and turbulence, calamity, disaster, and a huge burden of worries for us to face in the New Year. Few if any will not be deeply grateful to see the passing of 1985. Except for the periods of calm there cannot be a year within living memory to equal it in terms of violence, unparalleled in times of “peace”, collosal in terms of soaring social and public expenditure and financial loss, and in disasters in the world beyond the shores of these islands. It would not be an exaggeration to state that the enormous indebtedness which the year has heaped upon the people will never be wiped off, and it has got to be done mainly by those innocent of any misconduct, and their descendants. The unprecedented scale of street and community violence, the looting, thieving and general crime committed behind the screen of it.

Narratives are central to consumers’ understanding of brands especially during change. The financial crisis that began in 2008 offered a changing marketplace from which to develop two managerially useful frameworks of consumer narratives. The paper aims to discuss these issues.

Consumer focus groups, interviews with bankers and qualitative consumer surveys were used to gather consumers’ narratives about retail banking. The narratives were examined through frameworks from both the humanities and psychology (narrative identity).

The individual consumer narratives were used to create first a possible cultural narrative or bird’s eye view and later archetypal narratives of groups of consumers for a ground-level view of the changing marketplace.

Like all early research, the findings must be examined in other contexts to improve generalizability.

The narrative results revealed the impact of change on consumers’ identities, views of other entities and retail banking activity to yield managerially actionable information for segmentation, target marketing, branding and communication.

Frameworks are developed for consumer narratives which are shown to be useful tools in examining consumers’ reactions to changing markets and in formulating marketing responses.