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Management scholars and researchers have long been concerned about the impact and relevance of their work. Here we chronicle the teaching, research, management, and personal leadership development lessons that have arisen from a collaborative, decade-long relationship between three management faculty members and the senior management team of a major Norwegian-based global shipping and logistics company. This relationship grew from the creation of a teaching case in 1997 to many years of productive and meaningful work together, including the development and delivery of the all-conference Plenary Session at the 2006 Eastern Academy of Management Meeting, held concurrently with the annual CASE Association Conference. At the 2006 Plenary Session, each of the authors expressed powerful personal and professional development through their collaboration over the years, which is summarized in this article. Reflections, lessons and future research directions are provided.

This case involves an experience in large group visioning, specifically the processes of developing and building consensus around institutional goals and objectives. It takes place at a point roughly halfway through the process. The protagonist, Sally, is the project coordinator. At this point in the process, the participants have collectively invested hundreds of hours in the creation of widely diverse ideas for the future of the university. Her dilemma is the challenge of maintaining the commitment and support of the participants as the vision is reduced to a much shorter and more focused statement.

The case is based on archival data and interviews with 40 of the 300+ participants who were engaged in the process, including Sally, steering committee members, faculty, staff, and outside stakeholders (alumni and members of the board of directors). The Instructor's Manual provides key questions for future large group process consultants, OD professionals and students of organizational behavior and leadership, including references from the OD and visioning literature. An Epilogue provides the actual decision at the time of the challenge and its rationale.

As a way to understand contemporary leadership, aims to examine an organization living through tragedy and study how its leader responded to extraordinary challenges over 12 years as chief executive officer. Proposes exploring leadership behavior through the lens of paradox, where leaders face conflicting choices in their decision‐making processes.

Primary case study research was conducted through on‐site interviews, participant observation, and archival research. Building from the careers and leadership literature, illustrates how one leader sorted through key paradoxical choices and studies how his sense of personal identity and adaptability served as bedrock metacompetencies in navigating complex change.

Two metacompetencies – personal identity and adaptability – help explain how effective leaders respond to situations requiring seemingly contradictory sets of behaviors. Here, leaders navigate traumatic situations and conflict by drawing on a deep awareness of self and high levels of adaptability, knowing how to respond appropriately to crisis, and invoke behaviorally complex responses to challenges. Frames this as being evidence of “identity/adaptability balanced leadership” to offer leadership development lessons and suggest directions for future leadership research.

This research examines leadership through the metacompetencies of identity and adaptability, emphasizing the critical mutuality across both dimensions. Draws direct linkages between the careers literature and the study of leadership and presents a meaningful way to understand the complexity of contemporary leadership, especially in times of great stress. These reflections offer broadly applicable lessons that will be useful to individuals seeking to grow as leaders and to development professionals who seek to foster growth in others.

This chapter considers the impetus for the inclusion of labour rights and secure work rights, with a particular focus on countering human trafficking and what is now widely known as ‘modern slavery’ in the UN Sustainable Development Goals (SDGs). The SDGs comprise 17 goals and 169 targets set to assist nation states in achieving sustainable development in the ‘five P’ areas: People, Planet, Prosperity, Peace and Partnership. In this chapter we analyse goals and targets that focus on modern slavery and adult human trafficking (in particular sex trafficking and trafficking for forced labour), and review the SDGs in the context of existing international counter-trafficking and slavery mechanisms. We consider what this novel framework has to offer when it comes to addressing these forms of exploitation. In so doing, the chapter considers the likely impact of the SDGs to preventing and countering these exploitative practices, and its potential usefulness within the broader spectrum of counter-trafficking/slavery mechanisms. We suggest that the SDGs are yet another international instrument that makes strong rhetorical commitments to the intersections of labour, migration and exploitation, but lacks clarity and operational strength it needs to lead the path in reduction, if not elimination of such exploitative practices. Finally, we analyse the extent to which this instrument continues to ignore the factors that contribute to or sustain the conditions for exploitation, namely the impact of migration policies and the gendered nature of the issue.

This paper analyzes the impact of economic downturns on the revenue and expense sides of city financing for the period 2003 to 2009 using a convenience sample of the audited end of year financial reports for thirty midsized US cities. The analysis focuses on whether and how quickly and how extensively revenue and spending directions from past years are altered by recessions. A seven year series of Comprehensive Annual Financial Report (CAFR) data serves to explore whether citiesʼ revenues and spending, especially the traditional property tax and core functions such as public safety and infrastructure withstood the brief 2001 and the persistent 2007 recessions? The findings point to consumption (spending) over stability (revenue minus expense) for the recession of 2007, particularly in 2008 and 2009.

The nation's oldest greeting card company remakes itself with a slew of new products sold in entirely new venues.

Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover specific articles devoted to certain topics. This Bibliography is designed to help. Volume III, in addition to the annotated list of articles as the two previous volumes, contains further features to help the reader. Each entry within has been indexed according to the Fifth Edition of the SCIMP/SCAMP Thesaurus and thus provides a full subject index to facilitate rapid information retrieval. Each article has its own unique number and this is used in both the subject and author index. The first Volume of the Bibliography covered seven journals published by MCB University Press. This Volume now indexes 25 journals, indicating the greater depth, coverage and expansion of the subject areas concerned.

The purpose of this paper to understand why some members of Congress have more Instagram followers, and why some Congressional Instagram posts receive more likes and comments.

This study is based on a content analysis of every Instagram post shared by all members of Congress who were seated for the first six months of the 115th Congress (17,811 posts in all). Information was collected at both the account level, as well as at the level of the individual post. Variables were then created to predict a member's followers and a post's likes and comments using a series of regression models.

This paper finds that factors capturing real world influence best explain why some members have more followers on Instagram. Senators, members who have served longer in office, past or future presidential candidates, Congressional leaders and ideological extremists all had significantly more followers. This paper also shows that personal content such as family photos, personal photos, selfies and pet photos produces significantly more user responses, while impersonal content like text based posts produces fewer.

This paper offers a general understanding of how anyone might maximize their user engagement on Instagram.

Little published research has studied how politicians use Instagram. This paper expands previous work examining influence on Twitter and Facebook. Further, these findings shed light on broader issues, including how social media reinforces existing power biases, and on the increasing trend towards personalization in American politics.

This study examined the factors influencing willingness-to-repurchase for each class of airline service, and integrate the constructs of service quality, satisfaction and willingness-to-repurchase which were rooted on Engel-Kollat-Blackwell (EKB) model. The study focuses on the domestic and international arrival of passengers at Murtala Muhammed International Airport in Lagos and Nnamdi Azikwe International Airport in Abuja. Information was gathered from domestic and foreign passengers who had post-purchase experience and had used the airline's services more than once. The survey data were obtained concurrently from arrival passengers at two major international airports using an electronic questionnaire through random and purposive sampling techniques. The data was analysed using the ordinal logit model and structural equation model. From the 606 respondents, 524 responses were received but 489 responses were valid for data analysis and reporting and were obtained mostly from economy and business class passengers. The study found that the quality of seat pitch, allowance of 30 kg luggage permission, availability of online check-in 24 hours before the departing flight, quality of space for legroom between seats, and the quality of seats that can be converted into a fully flatbed are the major service factors influencing willingness-to-repurchase economy and business class tickets. Also, it was found that passengers' willingness to repurchase is influenced majorly by service quality, but not necessarily influenced by satisfaction. These results reflect the passengers' consciousness of COVID-19 because the study was conducted during the heat of COVID-19 pandemic. Recommendations were suggested for airline management based on each class.