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This conceptual chapter explores communicating with transparency and secrecy in public affairs activities in Norway. The tension between transparency and secrecy is particularly interesting with regard to the question of impact of strategic communication on political policymaking processes. As a theoretical framework, we use a double lens to hold the concepts of both transparency and secrets in focus. First, we draw on Fung’s (2013) principles of democratic transparency: availability, proportionality, accessibility and actionability. Second, we use Horn’s (2011) three logics of political secrecy: arcanum, mysterium and secretum. By integrating Fung’s principles of openness and Horn’s logics of secrecy, we construct a model for analysis of a few public affairs activities and practices. Empirical examples of PR agencies’ communicative activities support our model, in addition to interviews with three executives in agencies. The empirical examples illustrate that communication activities rely on top-down controlled information diffusion in PR agencies’ communication activities, such as podcasts and web pages. They use information to develop group identities and to develop stronger relationships to their clients and customers. The social dimension of information in our examples suggests that the agencies are discrete, operate in the background and are careful about revealing their competence and privileged insights.

Drawing on managerial innovation model proposed by Abrahamson (1991), this chapter tries to gain a better understanding of how the UN SDGs have impacted the practice of sustainability reporting of Spanish public universities. Data were collected from a variety of sources, such as: several email structured interviews with university managers, an examination of the Chancellor letters of sustainability reports of Spanish public universities, a detailed reading of some sustainability reports and a consultation of the website of each Spanish public university. The findings reveal that there has been an increasing number of Spanish public universities that have started to publish stand-alone sustainability reporting since the appearance of the UN SDGs. According to Abrahamson's framework, our findings reveal that governmental-policy forces have shaped the sustainability reporting landscape in the Spanish public university setting, and their behaviour is mostly explained by the forced-selection and fad/fashion perspectives.

Purpose – The aim of this chapter is to explore the current trend for new ‘mutual’ models of public service delivery as part of a process of personalisation and commodification of health and social care design and service delivery.

Design/methodology/approach – The authors use the thesis of commodification and the concept of value to explore, with the aid of three examples from previous research, the complexity of transfer of large-scale services from local government and health bodies and the potential contribution of co-operatives and mutuals to this agenda.

Findings – Mutuals may provide an alternative to the supposedly inevitable progression to wholly commodified health and social care provision. However, a top-down push to encourage employee-owned enterprises may fail to take account of significant issues: high capital and labour costs; transfer of risk to consumers purchasing services; quality of care assurance; scope and scale of services; and enabling policies and structures to support democratic ownership and control of enterprises.

Research implications/limitations – Although the chapter focuses on Welsh experience, there are implications for the future provision of public services more generally.

Originality/value – This chapter contributes to a growing discourse and critical awareness of co-operatives and mutuals as potential public service providers. In particular, the nature of democratic engagement and involvement; models of co-ownership and co-construction of public services and the role of the State in promoting alternative non-marketised systems of design and delivery for the public good as well as maintaining accountability through local and national democratic processes.

In a search for the meaning of global leadership, we use the metaphor of a sojourn. We travel into six areas of the literature: strategy, cross-cultural research, expatriation, competencies, leadership and adult learning. We draw from our visit to each literature its perspective on global leadership and then step back to reflect on the lessons of our sojourn — what we learned about the literature of global leadership and what we learned about global leadership itself. We learned that the literature is vast and ever expanding and too often uses a single methodology. However, common themes emerge. With a few exceptions, the literature is engaging, and tempts one to take side trips and explore back roads. We found many answers to the riddle of global leadership, both in definitions and in competencies, and we gained an appreciation for the complexity and ambiguity of international work. We answer the “favorite place” question and conclude, after all, that the mystery of global leadership remains unsolved.