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Increasingly, how well organisations innovate is becoming the single most important issue in determining their ultimate success. Referencing a variety of cases primarily drawn from governmental organisations, this paper argues that the key to successful innovation implementation rests on the convergence of three different factors. First, an innovation must be properly framed in terms of stakeholders’ expectations. Secondly, a good internal innovation environment must be present. Finally, the pros of specific attributes of innovations must outweigh their cons. The Eight other conditions, in which one or more of these factors is not positive, result in differing degrees of success and failure, with different implications for organisational outcomes. These eight conditions, and their associated propositions, are discussed in terms of their heuristic value for bridging gaps in differing parties’ understanding of innovation processes and future directions for research, including the interaction of power and type of innovation.

Central to the study of intercultural communication has been the question of what promotes closer ties between nations. This research replicates and extends a model that specifies three factors (perceptions of homophily, shared interests, and threats), drawn from social distance and systems perspectives, that are posited to have an influence on the desire for closer ties between Brazil and the U.S. Each of the factors have previously been identified as occupying central positions in the development of international relationships. This research extends this model by explicitly incorporating a range of communication channels which are impacted by these factors and which are also hypothesized to effect the desire for closer ties. The results were supportive of the model, with excellent goodness of fit measures for the specified model to the observed data. The results are discussed in terms of their implications for conflict management.

Second part of a two‐part article. This part presents a three‐stage model of business counselling: (1) exploring and understanding; (2) challenge and focus; (3) resourcing and action. Emphasizes interpersonal and communication skills and analytical and problem‐solving skills. Provides a checklist for the business counsellor.

Addresses the deficit of the generic and social psychological components in the way Business Counselling has hitherto been considered. Utilising models developed by Egan and Reddy a model of counselling applicable to Business Counselling is developed. Practical suggestions are made for the implementation of the model.

The purpose of this paper is to explore the flood of information that is inundating us. This flood makes it increasingly difficult to make sense of the world and arrive at the correct interpretation of events.

Classic narrative literature review applying the dosage metaphor to the growing problem of information overload.

The seven elements of dosage – amount, frequency, sequencing, delivery systems, contraindications, interactions, and dysfunctions – are used to discuss four major coping mechanisms – escape, attention, delegation, and creative destruction – for dealing with the flood. Each of the coping mechanisms has different entailments for the dosage elements.

This essay develops a guiding principle for thinking about how we should cope with this central problem of the information age: suggesting a minimalist approach that offers the hope of clarity in acting in an age that increasingly overwhelms us.

This paper seeks to provide a practitioner‐based review of the broad issues, challenges and opportunities that currently exist within the UK document supply sector.

This paper is based on a survey and personal discussions with individuals across the sector, backed up by a literature review and background research.

Currently, there are a number of areas of particular concern facing UK interlenders. Most interlenders in the UK are experiencing a reduction in patron requests, and an upswing in direct requests from other libraries. Other challenges include the reduction in funding and subsequent impacts on services, the lending of electronic documents restricted by rights management software and licences, as well as the opportunities and potential threats offered by open access resources. Finally there seems to be a need to demonstrate effectively to senior management the value of interlending services to patrons.

The paper provides an overview of developments in interlending within the UK sector by a current practitioner and service manager.

This paper aims to present a general framework for fostering research collaboration and knowledge flow between university and industry in Thailand.

With the aim of comprehending complex interactions of the university‐industry (U‐I) linkage, the adopted research methodology for collecting data is based on a combination of various approaches, such as qualitative methods encompassing in‐depth interviews, researcher participations and various documents analysis.

A framework (Government, University, Industry and Networks: G‐U‐I‐N) was developed encompassing the main factors that could make U‐I relationships more successful in Thailand. Knowledge management is an important enabler of this framework.

This paper presents the various elements (enablers) necessary for an emerging country, such as Thailand, to establish or strengthen successful collaboration and research projects between universities and industries in order to remain competitive.

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.